Our SAP Business Transformation Journey - … · SAP - Product Data Management . SAP . For future...
Transcript of Our SAP Business Transformation Journey - … · SAP - Product Data Management . SAP . For future...
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EMC IT: SAP Business Transformation Journey Transform SAP Leveraging Cloud and Big Data
Henrik Wagner Global SAP Lead – Alliances William Reid Director IT Architecture, ERP
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CLOUD TRANSFORMS IT
BIG DATA TRANSFORMS BUSINESS
…and provides Trust for a common SAP architecture
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Collaboration with SAP
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How EMC Global IT Transforms SAP Using Virtualization
William Reid Director IT Architecture EMC Global IT
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Agenda • EMC IT’s Cloud Journey
• The EMC PROPEL Project
• PROPEL Virtual Infrastructure
• Application Integration Cloud (AIC)
• Takeaways
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EMC IT At A Glance 2004 2012
User Profiles 24,000 “Internal” Users 55,000 “Internal” Users
IT Environment 70,000 Customers And Partners 5 Data Centers, 960 TB Storage
400,000+ Customers And Partners 5 Data Centers, ~12 PB Storage
Business Applications ~ 400 Applications And Tools ~500 Applications And Tools
Virtualization 2,000 Physical Servers ~ 8,000 OS Images (Worldwide) 90% Of All Servers Virtualized
Global Support 50+ Countries And 15 Languages 80+ Countries And 20 Languages
Finalist
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IT Budget Dilemma
Dramatic Information Growth
Dedicated Customized Infrastructure Stacks
Rapidly Changing Business
Aging Data Centers ~Under Utilized
Information Security
Solution Delivery Time
Complex Monolithic Apps
Today’s Realities
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2012 EMC IT Initiatives
*Sample of 2012 business initiatives
1 Efficiency IT-as-a-Service
2 3 4 5
Total Customer Experience
Workforce Productivity
Architect For The Future
EMC IT Proven
Next Generation Business Applications
Workplace 3.0
Secure Journey To The Cloud & Big Data
EMC’s “First And Best Customer”
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EMC IT Cloud Transformation Journey
2004-08 2009-10 2011-2012+
IT PRODUCTION Infrastructure Focus
BUSINESS PRODUCTION Applications Focus
IT-AS-A-SERVICE Business Focus
40% 30%
15%
Business Agility Virtualize Mission Critical Applications
Development, Test, And IT-Owned Applications
% V
IRTU
ALI
ZED
90% 100%
WE ARE HERE
70%
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Agenda • EMC IT’s Cloud Journey
• The EMC PROPEL Project
• PROPEL Virtual Infrastructure
• Application Integration Cloud (AIC)
• Takeaways
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Through PROPEL, we are re-architecting EMC’s business processes to enable our continued growth and future success
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Our Current Systems and Processes Were Built to Support a Simpler Business Model
Direct and Indirect Sales Channels Across Market
Segments •Expanding Customer Segments
•SMB/Mid-Market Focus
Moving Down Market
•High Volume/Low Touch Model
•Decreasing Order Size
Global Manufacturing Supply Base
•Over 50 Suppliers Across the World
•Contract Manufacturing
Business Simplification
•Improved M&A Integration
•Leaner Operating Structure
Cost-Conscious Company Strategy •Do More With Less •Flexible & Common
Diverse Businesses •Hardware, Software, and Service Businesses
•Over 24 Product Families
EMC Past • Single-product
hardware business • Direct-sales model for
enterprise customers • Small manufacturing
supply-base • Focused on keeping
up with growth
EMC TODAY
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PROPEL Program Design Principles
• Design for the future state of the business • Minimize customizations & stay on vendor
upgrade path
Design Approach
• Move rapidly to mitigate growing system risk
• Use phased approach to realize value
Program Approach
• Drive cultural change and transformation • Develop new skills and competencies for
the team People
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PROPEL System and Business Scope
PROPEL primary scope Planned PROPEL extension Out of scope with limited PROPEL impact
Impacted
Salesforce.com
Oracle 11i platform To be integrated with new PROPEL system
Sales and Marketing
Services
Peoplesoft / SaaS Human Resources
Information Storage
Info Intelligence
Group
BRS / Data Domain RSA IOMEGA
Salesforce.com Salesforce.com
SAP & SF.com To be
integrated with new
PROPEL system
SF.com and Big Machines
and SAP
Internal systems
and outsourced
/ SaaS
PROPEL SAP - Product Data Management
SAP For future
migration to PROPEL
platform – not included in
original project scope
Finance
Global Product Operations
Engineering Internal System
Oracle 11i
Enterprise GL only
PROPEL To be supported by SAP and select
integrated “bolt-on” applications
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SAP Module Landscape
Confirmed in scope Potential Agile / Future Release
Incremental capability in scope for foundation
Note: This is not the full SAP landscape
Advanced Planning & Optimizer (APO)
Supply Chain Mgmt (SCM)
Demand Planning
Global Available to Promise Supply Network Planning
Supplier Network Collaboration
Credit Management
Supplier Relationship Mgmt (SRM)
MDM Catalogs Self-Service Procurement
Self Service Registration Sourcing (RFx/Auction)
Cash Management & Liquidity
Planning
Business Planning
Bus. Planning & Consolidations (BPC)
Consolidation
Financial Supply Chain Mgmt (FSCM) ERP Central Component (ECC) – Core of 11.0.3 replacement
Logistics
General Transport. Warehouse
Financial Control
Overhead Costs Profit Analysis Product Costing
Product Lifecycle Mgmt (PLM)
Integrated Prod Development
Product Compliance
Production Planning (PP)
Environmental Health & Safety
(EH&S) General
eKanban Planning
Available to Promise Product Safety
SPRC
Organization Mgmt.
Nota Fiscal
Commissionaire
Localization
Sales and Distribution
High Tech
Materials Management
Quality Management
Project Systems
Financial Accounting
New GL AP
Asset Account. Bank Account.
AR
BW BO
Reporting
Product Hub
MDM Hub
Vertex or Sabrix
3rd Party App.
HANA / BWA
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Eleven Months Testing
103 Training Classes
Business Simulation at
18 Sites
~500 Additional Business Users Since Jan 12
20 LOCATIONS
8,000 Users July 5 Go-Live
57 “End-to-End”
Scenarios
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After July 5th: Q3 Stabilization
August End-of-Quarter
Simulation
Operational SUPPORT
July through September Close
Global Support Centers Staffed by PROPEL Experts and Super
Users
24/7 8 Ongoing
Training
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Agenda • EMC IT’s Cloud Journey
• The EMC PROPEL Project
• PROPEL Virtual Infrastructure
• Application Integration Cloud (AIC)
• Takeaways
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Cloud Technologies.
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Gemfire Data Fabric
Spring Integration Spring Batch
Sonic MQ
Hyp
eric
Contivo iWay Adapters
Act
iona
l
Spring-based WS
AIC – Application Integration Cloud
Cloud Platform
Databases
Supplier Relationship Management
(SRM)
Business Warehouse
(BW)
Supply Chain Management
(SCM)
Business Planning and Consolidation
(BPC)
ERP Central Component
(ECC)
Financial Supply Chain Management
(FSCM)
SAP Applications
50+ Applications
Legacy Applications • Best of breed technology components • Over 470+ Virtual Hosts built to
support 9 SAP Landscapes
• New AIC architecture reviewed and validated by VMware
• Performance: – Simulated end to end transaction testing
at 2.5X peak volumes – Successfully processed 3,000 orders in <
10 hours (10X throughput vs. today) – 448,000 SAPs in Prod – 1,000,000 SAPs capacity per Vblock
• High Availability/ DR Testing:
– Architecture validated for HA at Single Points of Failure
– DR - zero data loss – RTO < 4 hours
Propel Technology Overview
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Propel (SAP) Technical Environment Architecture EMC Technology Showcase
SAP App
Oracle Non-RAC
SQL server
Supplier Relationship Management
(SRM)
Business Warehouse
(BW)
Supply Chain Management
(SCM)
Business Planning and Consolidation
(BPC)
ERP Central Component
(ECC)
Financial Supply Chain Management
(FSCM)
Gemfire Data Fabric
Spring Integration Spring Batch
Sonic MQ
Hyp
eric
Contivo iWay Adapters
Act
iona
l
Spring-based WS
Database (SAP+ CIC)
Common Integration
Cloud (CIC)
50+ legacy systems Legacy Apps
Virtualized on Vblock
• EMC • VMAX • SRDF • Data Domain • Greenplum • Avamar • Celerra • Networker
PowerPath • RSA Access Manager • RSA enVision • RSA Archer
• VCE • Vblock Series 700 • Cisco UCS
• VMWare / SpringSource • Vsphere / ESXi • Site Recovery Manager • Vfabric • TC Server • Gemfire • vCOPS
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Propel (SAP) Technical Environment
Physical Environment: • Vblock with 14 Cisco blades, each with 20
physical cores and 256GB RAM - total 280 cores with 3.5 TB RAM
Virtual Deployment: • 100 Virtual Hosts (CIC, SAP, DB), with 672
vCPUs across 103 VMs Clients : 18K users leveraging ThinApp (including 4K power users) Storage: 304TB for All Environments • Production:
• SAP 42 TB • CIC - 8 TB • NAS – 7.7TB • Microcode - 5875.249
Architecture Technology Highlights
SAP App
Oracle Non-RAC
SQL server
Supplier Relationship Management
(SRM)
Business Warehouse
(BW)
Supply Chain Management
(SCM)
Business Planning and Consolidation
(BPC)
ERP Central Component
(ECC)
Financial Supply Chain Management
(FSCM)
Gemfire Data Fabric
Spring Integration Spring Batch
Sonic MQ
Hyp
eric
Contivo iWay Adapters
Act
iona
l
Spring-based WS
Database (SAP+ CIC)
Common Integration
Cloud (CIC)
50+ legacy systems Legacy Apps
Virtualized on Vblock
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Data Input Near Real Time Data Warehouse
Business Analytics
Presentation and Delivery
ETL and Data
Quality
Informatica Powercenter Informatica IDQ
Data Sources
SAP
CRM (11.i)
Peoplesoft
SFDC
Acquisitions etc…
SAP HANA
SAP BW
SAS
Data Warehouse
(GDW)
Microsoft Analytic Services
(OLAP)
BIaaS
BI Tools
Data Mining / Exploration
Business Analysis
Query Reports
Mobile
GP UAP
Big Data Reference Architecture
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Why SAP HANA?
• Business Requirements – Heavy Reporting Needs during EOQ Quote to Order to Ship Business
Process
– Eliminate performance risk during EOQ – operational reports on ECC
– Meet critical real time reporting requirements
• Considerations: – SAP Suite Accelerator
– BW on HANA
– SAP HANA Modeling Studio
– All Considerations Require SAP System Landscape Transfer (SLT) to replicate ECC data to HANA Appliance
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Proposed Propel Landscape w/ HANA
SAP ERP Prod
SAP HANA Production
SAP HANA Modeling Studio
BI Clients PRD
Production
SLT
PRD SAP HANA Database
SAP ERP QA
SAP HANA QA
SAP HANA Modeling Studio
BI Clients QA
QA / Performance
SLT
QA SAP HANA Database
SAP ERP DEV
SAP HANA DEV
SAP HANA Modeling Studio
BI Clients DEV
Development
SLT
DEV SAP HANA Database
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Propel Business Continuity Disaster Recovery
ERP
Integration
App App
App App
App MS
App App
App App
App Oracle
App App
App App
App App
App App
App App
App App
App App
App App
App App
ERP
Integration
App App
App App
App MS
App App
App App
App Oracle
App App
App App
App App
App App
App App
App App
App App
App App
App App
VMware SRM and
EMC SRDF For
Disaster Recoverability
Hopkinton Durham
SRM for App VMs
SRDF for Storage
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Faster Provisioning of SAP Infrastructure Maximize Performance at Lowest TCO
• Faster provisioning without downtime – Track and adjust SAP workloads across
storage tiers automatically – Ex: 22% lower cost/GB and 37% less
power with better performance
• Handle unpredictable spikes in demand – Insert flash drives between memory and
underlying storage pools – Ex: 300% more performance
(read/process/update) with 50-72% less storage
SAP SAP SAP
Virtual Server Virtual Server Virtual Server
FC
SATA
Virtual Pool
Flash
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Agenda • EMC IT’s Cloud Journey
• The EMC PROPEL Project
• PROPEL Virtual Infrastructure
• Application Integration Cloud (AIC)
• Takeaways
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SaaS Platforms
APPLICATION INTEGRATIONCLOUD
Social
Partners Mobile EMC
PRIVATE CLOUD
APPLICATION INTEGRATION
CLOUD
App Server vFabric
Data Fabric
Monitoring & Management
Integration, Batch, Web Services
Common Data Model
Legacy Apps
New Apps
Data Warehouse CRM ERP
E N T E R P R I S E A P P L I C A T I O N S
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Application Integration Cloud—Overview
Application Integration Cloud (AIC)
– Legacy applications interact with AIC to get data in and out of SAP
– Multi data center deployment
– 100% virtualized – One skill set any cloud
▪ Supports private, public and hybrid cloud deployments
SAP
ACE
Gemstone
Infolease
… Oracle R12
Cybersource
Oracle 11i
AIC
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EMC Application Integration Cloud Data Distribution
Spring Integration—EMC Application Integration Layer
Spring Batch Operational Data
Informatica 9/SAP BW (Data Warehouse)
Enterprise Resources
SAP—ERP Oracle 11i Salesforce.com Global Data Warehouse
SAP BW
Hyp
eric
HQ
—M
onitor
ing
and
Man
agem
ent
Progress Actional—
SO
A M
onitoring and Security
RPC Oriented (WS8) Batch Oriented Message
Oriented Object Oriented
Routing Transformation Connectivity Reliable Msging and Queuing
Service Composition
Batch Processing
Recover-ability
Manual Restarts
Parallel Processing
ETL Trickle Feeds
Universal Data
Recovery
Data Cleansing
Data Governance
Sonic M
Q—
Message O
riented Middlew
are (Inter company/cloud m
essaging) G
emfir
e—D
ata
Gri
d
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AIC – High Level Overview
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AIC—Integration Business Example
Integration Middleware
SAP Collect Process
Distribute 1
Distribute 2
Legacy 1
Legacy 2
Legacy 3 Distribute 3
Invoice
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Agenda • EMC IT’s Cloud Journey
• The EMC PROPEL Project
• PROPEL Virtual Infrastructure
• Application Integration Cloud (AIC)
• Takeaways
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Takeaways • Empower Business Transformation • Governance and Key Executive Alignment • Leverage this Opportunity to expand IT
Capabilities • Deep Engagement with SAP and VMware • Optimize End to End Business Flow • Challenge The Status Quo • Transform IT Roles with Focus on Deep
and Wide Architecture skills • Big Data = Big Opportunity • Significant Focus on Data Conversion • Don’t Forget BI • Expand The Conversation
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EMC IT Proven
Customer Briefings
White Papers
Case Studies
Presentations
Blogs
www.emc.com/emcitproven
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Q&A
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For more information • SAP TechEd Oct 15th-18th
– Project Propel Presentation Wednesday 10/17 @4.30pm – Expert Networking session and Cisco/EMC, SAP, VCE and VMWare joint events
• Google “Everything SAP at EMC” to find our EMC for SAP Community available for customerspartners:
• Everything SAP at EMC
• Contact – Global Lead - Henrik Wagner: [email protected] – East & Canada - Ken Saul: [email protected] – West - Christoph Streubert: [email protected] – Follow us on Twitter: @EMCSAP