our promise. · our policyholder equity. Our prediction for 2006 proved true, but for an entirely...

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AMERICAN FAMILY INSURANCE 2006 ANNUAL REPORT Delivering on our promise.

Transcript of our promise. · our policyholder equity. Our prediction for 2006 proved true, but for an entirely...

Page 1: our promise. · our policyholder equity. Our prediction for 2006 proved true, but for an entirely different reason: It was a good year – no, it was an extraordinary year – for

AmericAn FAmily insurAnce • 2006 AnnuAl report

Delivering on our promise.

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Our promise.

We believe an insurance company is only as good as its ability and commitment to keep its word. At American Family Insurance, our employees and agents listen and respond to your needs. When the unexpected occurs, American Family acts quickly and responsibly to restore those aspects of your life that were disrupted and protected by your insurance policy. By taking an active role in the communities we serve and treating you with dignity and respect, we strive to continually renew the trust you place with us. That’s our promise to you as an American Family customer.

AmericAn FAmily insurAnce • 2006 AnnuAl report

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American Family Chairman and CEO David Anderson (left) and President and COO Jack Salzwedel.

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A letter to our policyowners

AmericAn FAmily insurAnce • 2006 AnnuAl report

Perhaps the one sure thing we can say about the insurance business is there are no sure things. After all, isn’t that why you have insurance in the first place?

A year ago in this spot, we concluded our note with the prediction that “2006 should be another good year.” That expectation followed a very successful 2005, one in which we paid $3.4 billion in claims and added $623 million to our policyholder equity.

Our prediction for 2006 proved true, but for an entirely different reason: It was a good year – no, it was an extraordinary year – for us to deliver on our promise of protection and service.

The road you traveled in 2006 was chock-full of bumps, potholes and storms, and we responded by helping our customers recover with claim payments of $4.3 billion. Payments for storm claims alone surpassed $1.1 billion, easily setting a company record.

Most of that storm damage came from wind, hail and tornadoes that inflicted significant damage with little warning. While climatologists struggle to figure out the implications of recent weather patterns, we fully understand we have to be ready to come through for our customers no matter what Mother Nature throws our way.

That’s where our financial strength and equally strong commitment to service kick in. American Family is a mutual insurance company owned by our policyholders. Unlike stock insurance companies that have outside pressure to report positive financial results every quarter, we can take a more long-term view when it comes to planning and making decisions. We can invest our profits to improve our products and services, and to maintain a strong financial position that protects our policyholders from unexpected catastrophes and other losses, like those that occurred in 2006.

We backed our promise last year with more than dollars. Our expert employees and agents mobilized in response to 40 company-declared catastrophes, in addition to day-to-day claims from our homeowners, auto, commercial, farm/ranch, life and health insurance lines. We also moved forward on technology and process enhancements, focusing on service-delivery methods that our customers value most.

It’s a good year, indeed, when we can help customers like Ann and David Volkers (page 15), and the family of the late John Stanton in Phoenix (page 19) recover from the unexpected.

We understand you have many insurance companies from which to choose. That’s why American Family agents and employees are dedicated to providing top value in our products and services, along with the financial backing and security of a strong, stable company.

Our success is measured by our ability to help you manage life’s uncertainties. We’re looking forward to another good year in 2007, and we truly appreciate your trust in American Family Insurance.

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David R. AndersonChairman and Chief Executive Officer

Jack C. SalzwedelPresident and Chief Operating Officer

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Respond.

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AmericAn FAmily insurAnce • 2006 AnnuAl report

The unexpected happens, and you

don’t quite know where to turn.

You didn’t ask for a tree limb to

come crashing through your roof,

or for that driver to run a stop sign

and plow into your vehicle, or for

your spouse to pass away suddenly.

Bad things happened to good

people in 2006, and American

Family helped our customers pick

up the pieces.

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18Separate locations where American Family brought in its satellite-equipped mobile claim offices to help serve customers following catastrophic events. These vehicles are equipped with technology and generators that allow adjusters to handle claims even when the area is without power.

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Friends and family of Corey Clark of Topeka, Kan., have always said he’s the type of guy you can depend on if you are in need of a hand – or some heavy lifting.

“My brother-in-law, Johnny, called and needed help moving a

tanning bed from his house over to his wife’s hair salon,” recalls

Corey. Corey drove to his brother-in-law’s house, loaded the tanning

bed in Johnny’s truck and set off to the salon.

“The cell phone rang and it was Johnny’s wife, Angie,” says Corey.

“My sport utility vehicle was parked on the street across from their

driveway and Angie had just backed her car into it. I thought to

myself, ‘Boy, they’re going to owe me a favor for this one.’”

At the time of the accident, Corey’s SUV was insured with a different

insurance company. Angie’s car was insured with American Family.

“The service I received from my claim adjusters, Melissa Smith

and Matt Bush, was really impressive,” says Corey. “They were fast,

responsive and very helpful.” Within a matter of days, Corey called

American Family agent Peter Bellucci to check out the possibility of

becoming a customer.

“I’m glad I did it. Peter’s assistant, Kyle Wheeler, looked at my

situation and made some recommendations. Now I have more

complete coverage at a lower rate,” says Corey. “Quick response

time and people looking out for me – that’s why I switched to

American Family.”

It all started with a plea for a tanning bed mover. “I’m happy with

how things turned out,” says Corey. “I’ve told Johnny and Angie to

forget about the favor.”

Left to right (standing), agent assistant Kyle Wheeler, claim adjuster Matt Bush, American Family agent Peter Bellucci, policyholders Angie Walker and Corey Clark (seated) and claim adjuster Melissa Smith (far right).

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14American Family’s ranking among all U.S. property-casualty insurance groups based on net premium volume from the sale and renewal of insurance policies.

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Ever since she was a young child growing up in Shanghai, China, Dan Shi understood the importance of learning, even if it required personal sacrifice to do it. Her parents, both college-educated engineers who worked in the oil fields of China, sent their daughter to live with her grandparents so she could obtain a better education.

Shi went on to graduate with a degree in philosophy from Fudan University in Shanghai. Following a move to the United States, she earned a master’s degree in educational psychology from the University of Wisconsin-Milwaukee.

“I decided to take a break after completing my master’s,” says Shi. “I had experience as a university teacher, but I wanted to explore my options and try to determine what I wanted to do with the rest of my life.”

That exploration led her down a different path, to become an agent for American Family Insurance.

“Insurance was a new and appealing industry for me,” says Shi. “There was so much to learn, and I continue to learn today. I also enjoy sharing that knowledge and providing a positive experience for my customers.”

Fluent in English and Chinese, Shi concluded two languages still weren’t enough and is now learning a third language to better serve her many Polish-American customers in Milwaukee.

“My assistant speaks Polish, but I know it’s important for me to form relationships with my Polish-speaking customers, too,” says Shi. “I remember how frustrating a communications barrier can be, so I don’t want that to happen, especially when my customers are looking to me for help.”

“Learning a foreign language is a long and demanding task, but it’s also a great pleasure and offers me a way to stand out from the competition,” says Shi. “I’m focused on my goal, not only for myself, but for my customers as well.”

Policyholder Hanna Smyk, American Family agent Dan Shi and Hanna’s granddaughter, Natalia (main and inset photos).

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Restore.

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Restore. At American Family Insurance,

we take great pride in our

dedicated agents and employees,

customer-focused work processes

and strong financial position.

All are elements of a proven

formula to help you get back

on track following a disaster or

accident. It’s what you should

expect from your insurance

company, and it’s what we deliver.

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1,347Number of American Family agents recognized in 2006 as Distinguished Insurance Agents by J.D. Power and Associates. These agents have demonstrated the highest level of commitment to outstanding customer service.

Left to right, American Family agent John Gross, policyholders Gene and Caroline Sajol, Romuldo and Adelaida Auxtero and American Family agent Keith Furlong.

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For the Auxtero and Sajol families, the tree-lined streets in their quiet St. Louis neighborhood provided an ideal setting to settle down and raise their children.

Next-door neighbors and friends for many years, the two families share memories of celebrating birthdays, holidays and summer barbecues. They also share the shade from a large oak tree that stands near the roadway in front of their homes.

Last August, the mighty oak provided another shared experience when a fierce thunderstorm snapped one of its massive branches, causing it to crash on top – and into – the Auxtero and Sajol homes. Both homes are insured with American Family.

“I was on my way to pick up my wife from work,” says Gene Sajol. “My daughter called and wanted us to get home right away. Nobody was hurt, but she was with her little boy, and he was terrified. I could hear him crying in the background.”

The neighbors contacted their respective agents – John Gross for the Sajols and Keith Furlong for the Auxteros – to start the claim process. The storm had made both homes temporarily uninhabitable in need of major roof, porch and interior repairs.

American Family responded, promptly inspecting and paying for the storm damage, plus the families’ additional hotel and food expenses while their homes were being repaired.

“Our agents and the people who handled our claims treated us with patience and respect,” says Gene. “They knew what we were going through and what it would take to get our homes back to the way they were before the storm.”

Romuldo Auxtero echoes Gene’s sentiments. “American Family kept in touch with us to help us understand the process and what would happen next.”

Both the Sajols and Auxteros returned to their repaired homes in early November, fully recovered after the surprise visit from their neighboring oak tree.

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1,101,562,634Dollars to be paid by American Family to help our customers rebuild and recover from severe storms in 2006.

Left to right, policyholders Ann and David Volkers, American Family agent Scott Lawrence and claim adjuster Matt Steinfeldt.

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Just north of Stratford, Iowa, it seemed like any other Saturday for Ann and David Volkers. Ann had just returned home from shopping, while David was putting the final touches on another full afternoon of yard work.

The couple moved inside when they noticed bad weather was approaching. “I was thinking we could get hit by hail, so I went to move my truck into the garage,” says David. “As I started walking down the driveway, that’s when I saw the tornado coming.”

David began to sprint toward the house. Turning his head to look back one last time, he saw a neighbor’s garage explode from the swirling winds. “I got inside the house, grabbed Ann’s hand and we ran down-stairs,” recalls David. “Not a second later, we heard glass shattering.”

Once the storm passed, Ann and David walked up the stairs to discover their dream home – built just a year earlier – in shambles. Portions of the roof and garage were gone. The windows had imploded, embedding shards of glass into drywall, hardwood flooring and furniture.

“You have such a feeling of hopelessness,” says David. “Looking around at everything we had worked for all our lives, our first thought was, ‘Do we have enough insurance?’”

Scott Lawrence, the couple’s American Family agent, knew he needed to do more than just assure his customers they had enough coverage.Early the following morning, Scott joined David to start the recovery process, nailing sheets of plastic over the home’s broken windows to protect what was left inside.

Over the next several months, Scott and claim adjuster Matt Steinfeldt worked closely with Ann and David as the home’s major renovation took shape.

“I just tried to put myself in their shoes, and reassure them we had the people and resources to help,” says Matt.

“American Family was excellent, working with us to line up everything. I guess you could say American Family is there to get your life back to normal,” says David. “That’s our experience.”

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Renew.

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Renew. They say time and friends help heal

all wounds. Every year, American

Family helps hundreds of thousands

of people like you turn the corner

from the unexpected and get back

to the business of living. Along the

way, you’ve widened your circle of

acquaintances, and perhaps your

community has grown a bit

stronger from the experience.

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483,244Families, individuals and businesses who have relied on American Family for insurance protection or financial services for 20 years or more.

Family of the late John Stanton, including his wife Heather and daughter Savannah, with agent assistant Todd DeLeonardis (middle sitting), life claim adjuster Cheryl Knight (second from right) and American Family agent Janene Ferraris (far right).

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A plaque in the Sonora Skies Funeral Home in Mesa, Ariz., carries special meaning for its new owners, but not for the reason most people might expect. It reads: “Our family serving your family at life’s most sensitive moment.”

The funeral home is owned by the family of John Stanton, who died last May from an undiagnosed heart defect. A beloved husband, father, son and brother, John was only 22 years old.

Having worked in the funeral home profession for years, John’s family had provided compassion and understanding to hundreds of others in their situation. Only this time they were the ones looking for help and comfort, especially for John’s wife, Heather, and two-year-old daughter, Savannah.

American Family Insurance was one of the comfort providers, following through on the life insurance policy John had purchased to help protect his young family. Agent Janene Ferraris, her assistant Todd DeLeonardis and life claim adjuster Cheryl Knight responded to help the Stantons.

“They were incredible to work with,” says Ken Stanton, John’s father. “Cheryl was the consummate professional, always courteous and aware that there is a family behind the claim number. Janene and Todd provided emotional support that we’ll always remember.”

In early 2006, John and several family members started a business to provide transportation services to funeral homes throughout Arizona. His plan was to split his time between the business and mortuary school, and then join his father to open their own funeral home. John’s death did not change everything – Ken Stanton said his son wouldn’t want that to happen. Ken purchased the Sonora Skies Funeral Home and the family kept the transportation business, where Heather has stepped in as a full partner.

The proceeds from John’s life insurance policy have allowed Heather time to collect her thoughts and plan for the short- and long-term needs of her daughter. “I have Savannah,” says Heather. “She has his eyes, and when I look at them I see John. I couldn’t ask for anything more.”

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60Patient beds and cribs in the state-of-the-art American Family Children’s Hospital, scheduled to open in 2007 on the University of Wisconsin-Madison campus. American Family provided an initial gift of $10 million toward construction, while an additional $5 million was raised from employee and agent contributions along with corporate matching funds.

Left to right, Union Christian Church members David Rector and Linda Smith, Pastor Mark Grayless, claim adjuster Vickie Herring and American Family agent Kevin Michael. (Inset photo courtesy of the Tribune-Star.)

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The choir and youth group members at Union Christian Church in Terre Haute, Ind., climbed into their cars and started their short trips home. Like most Thursday evenings at the 150-year-old congregation, it had been filled with hours of joyful noise. But now all was quiet … at least for a few moments.

Less than 10 minutes later, a freakish winter tornado ripped into the church. While the pulpit stayed put and all of the stained glass windows escaped without a crack, the winds sheared off a giant chunk of the sanctuary’s roof, crashing it down on an adjacent highway.

Church members call their timely exit “divine intervention.” The building was not as fortunate. In addition to the missing roof, the five massive beams holding up the cathedral ceiling were damaged beyond repair and an outside wall had moved three inches. The sanctuary needed to be rebuilt.

Union Christian Pastor Mark Grayless comforted his congregation. “The building’s gone, but our church is still here,” he told them.

The building was insured with American Family and agent Kevin Michael, who teamed with claim adjuster Vickie Herring and a construc-tion company to literally put a new roof over the congregation’s head.

With a few modifications, such as a truss system to replace the load-bearing beams and wider aisles to improve wheelchair accessibility, the sanctuary was rebuilt to its former self as much as possible. Even the stained glass windows were preserved and transferred to the new structure. “American Family helped us restore what nature had torn apart,” says Pastor Mark. “We were hoping to have the new sanctuary ready by Christmas, but we were back in the building a month earlier. We had our first service on November 20.”

Kevin, also a Union Christian member, says, “The pastor was right – even when the roof was gone the church was always here. But it’s sure nice to be back home.”

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$1,187,000Contributions to local United Way chapters made by American Family and our employees throughout the 18 states the company serves.

American Family agent Eric Lindsay leads a class at the North Lawndale branch of Neighborhood Housing Services. (Inset photo of North Lawndale neighborhood courtesy of Mark Pokempner/NHS of Chicago.)

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The North Lawndale neighborhood in Chicago was the place to be, a blend of manufacturing businesses and greystone homes where a spectrum of people worked and lived. Then in the 1960s came the turmoil: Manufacturers and their jobs left, violence increased and the once proud housing stock deteriorated.

Four decades later, that same neighborhood is experiencing a turn-around, due in part to the North Lawndale branch of Neighborhood Housing Services (NHS) of Chicago, support from companies like American Family Insurance and volunteers like American Family agent Eric Lindsay.

American Family is a longtime contributor to NHS, a nonprofit organization that helps renew communities from the ground up, offering education and financial resources to qualified families so they can purchase, improve and sustain their homes. NHS achieves its mission by partnering with lending institutions, insurance companies, foundations and others to help families understand and carry out their responsibilities as homeowners.

Eric, a former social worker, teaches night classes at the North Lawndale NHS branch as part of a first-time homebuyers program. Students in the program learn about insurance, home-financing options and home safety to qualify for low-interest loans offered through NHS and other community development programs.

“Most of the people enrolled already have started saving for a down payment,” says Eric. “Our goal is to provide information and resources to help them close the deal.”

Eric sees things getting better in North Lawndale every day. Not only does he live in the neighborhood with his wife and children, he’s also moved his office there.

“We’re making progress,” says Eric. “Going back a decade, there wasn’t a block that didn’t have at least one vacant lot, and most of the housing units were rentals.

“Today, more lots are developed, and we’re seeing a steady increase in first-time home ownership. We’re becoming a community again.”

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Financials.

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You don’t have to be an accountant

to glean a story from the financial

reports. The columns of numbers

tell the story of a financially strong,

well-managed company that has

been in business since 1927.

Even in a year beset by a record

level of storm losses, American

Family continues to build resources

so that we can protect you from

the unexpected.

Financials.

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American Family Insurance Group

Consolidated HigHligHts

2006 2005 2004 2003 2002

Assets (in thousands) $15,477,009 $14,636,642 $13,641,212 $12,238,586 $11,005,679

Equity (in thousands) $4,889,281 $4,837,014 $4,213,709 $3,612,189 $3,139,923

Revenue (in thousands) $6,789,396 $6,831,824 $6,606,786 $6,064,463 $5,307,134

Life insurance in force $75.9 billion $71.0 billion $67.6 billion $64.5 billion $61.3 billion

Field force 3,975 3,952 3,875 3,765 3,838

Employees 8,237 8,135 8,238 8,240 7,748

The American Family Insurance Group consists of the following nine companies with more than $15.4 billion in total assets:

• American Family Mutual Insurance Company (AFMIC)• American Standard Insurance Company of Wisconsin (ASIC)• American Family Life Insurance Company (AFLIC)• American Family Financial Services, Inc. (AFFS)• American Family Brokerage, Inc.• American Family Insurance Company (AFIC)• American Standard Insurance Company of Ohio (ASICO)• AmFam, Inc.• American Family Securities, LLC

06

05

04

03

02

5 1W 15 WW

ASSETS

$ in billions

year

06

05

04

03

02

1 W W 4 5

equity

$ in billions

06

05

04

03

02

W 4 W W

revenue

$ in billions

year

06

05

04

03

02

WW 4W WW WW

life insurance in force

$ in billions

year

year

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American Family Insurance Group

Consolidated BalanCe sHeetsGAAP basis As of Dec. 31, 2006 (in thousands)

assets 2006 2005

Bonds $9,150,018 $9,197,861Stocks 2,113,635 1,833,172Real estate 280,417 259,900Mortgages 280,461 207,747Other invested assets 206,596 164,507Cash and cash equivalents 193,886 140,701Finance receivables 156,070 180,384Premiums receivable 1,047,742 990,443Investment income receivable 121,573 121,097Deferred acquisition costs 904,425 884,186Policy loans 202,928 194,414Reinsurance recoverable 178,369 81,750Income tax recoverable 95,139 0Furniture and equipment 59,192 44,560Computer equipment 98,120 92,208 Deferred tax asset 92,961 45,053Other assets 115,738 83,848Separate account assets 179,739 114,811

Total Assets $15,477,009 $14,636,642

liaBilities

P/C loss and loss-adjustment reserves $3,535,231 $3,150,082Life reserves and deposit contracts 3,142,900 3,018,464Unearned premium reserves 2,176,635 2,157,570Short-term notes payable 139,973 165,229 Loss drafts payable 257,107 227,098Dividends payable 22,536 21,990Income taxes payable 0 27,223Agent-termination benefits 530,614 396,396Expenses payable 405,960 328,416Other liabilities 197,033 192,349Separate account liabilities 179,739 114,811

Total Liabilities 10,587,728 9,799,628

equity

Accumulated other comprehensive income 522,196 494,371Retained earnings 4,367,085 4,342,643

Total Equity 4,889,281 4,837,014

Total Liabilities and Equity $15,477,009 $14,636,642

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American Family Insurance Group

Consolidated stateMents oF inCoMe and equityGAAP basis For the years ended Dec. 31 (in thousands)

Revenues 2006 2005

P/C premiums earned $5,888,041 $5,967,244AFLIC premiums earned 310,130 297,346AFFS finance charges earned 12,074 11,390Net investment income 533,781 511,776Other revenues 45,370 44,068

Total Revenues 6,789,396 6,831,824

losses and expenses

P/C losses incurred 4,291,324 3,432,832P/C expenses incurred 2,279,952 2,070,115Life insurance benefits incurred 260,171 257,046Interest expense 7,712 5,099Other expenses 152,364 177,614

Total Losses and Expenses 6,991,523 5,942,706

Gain from Operations (202,127) 889,118Realized capital gains 103,719 43,446

Income Before Taxes (98,408) 932,564Tax expense (benefit) (122,855) 261,101

Net Income $24,447 $671,463

stateMent oF equity 2006 2005

Beginning equity balance $4,837,014 $4,213,709Net income 24,447 671,463Change in unrealized gains Bonds (18,012) (128,947) Stocks 196,578 39,755 Other invested assets 18,335 8,066 Tax impact of unrealized gains (69,979) 32,632 Other changes in equity, net of tax (270) 366

Other comprehensive income (loss) 126,652 (48,158)

Adjustment to initially apply FASB 158, net of tax (98,832) 0

Change in Equity 52,267 623,305

Ending Equity $4,889,281 $4,837,014

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pReMiuMs wRitten

American Family Mutual Insurance Company $ 5,336,368* 86%

American Standard Insurance Company of Wisconsin $568,605** 9%

American Family Life Insurance Company $310,130 5%

aMeRiCan FaMily liFe insuRanCe CoMpany

Total insurance in force $75.9 billionNew business issued $11.6 billion

aMeRiCan FaMily FinanCial seRviCes, inC.

Finance loans receivable $156 million

American Family Insurance Group

pReMiuMs wRittenFor the year ended Dec. 31, 2006

American Family Mutual Insurance Company

American Standard Insurance Company of Wisconsin

American Family Life Insurance Company

*Before reinsurance assumed from ASIC and ASICO. Includes AFIC**Includes ASICO

86%

9% 5%

(amounts in thousands)

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assets

Bonds $271,682Cash and cash equivalents 31,789Investment income receivable 3,982Reinsurance recoverable 526,151Other assets 29,816

Total Assets $863,420

liaBilities

Loss-adjustment expense reserves $349,216Unearned premium reserves 151,580Loss drafts payable 57,919Income taxes payable 63Deferred-tax liability 3,055Expenses payable 32,696Other liabilities 25,394

Total Liabilities 619,923

equity

Stock and paid-in capital 6,000Accumulated other comprehensive income 4,908Retained earnings 232,589

Total Equity 243,497

Total Liabilities and Equity $863,420

assets

Bonds $6,063,780Stocks, unaffiliated 2,018,532Stocks, affiliated 1,154,115Real estate 280,417Other invested assets 200,677Cash and cash equivalents 96,279Premiums receivable 1,023,002Investment income receivable 85,774Income tax recoverable 94,861Reinsurance recoverable 94,533Deferred acquisition costs 360,589Furniture and equipment 59,192Computer equipment 98,120Deferred tax asset 84,720Other assets 282,192

Total Assets $11,996,783

liaBilities

Property and Casualty loss reserves $2,780,865Loss-adjustment expense reserves 754,366Unearned premium reserves 2,176,635Loss drafts payable 176,443Dividends payable 2,488Agent-termination benefits 530,614Expenses payable 453,325Other liabilities 232,766

Total Liabilities 7,107,502

equity

Accumulated other comprehensive income 519,978Retained earnings 4,369,303

Total Equity 4,889,281

Total Liabilities and Equity $11,996,783

American Family Mutual Insurance Company

BalanCe sHeetGAAP basis As of Dec. 31, 2006 (in thousands)

American Standard Insurance Company of Wisconsin

BalanCe sHeetGAAP basis As of Dec. 31, 2006 (in thousands)

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AmericAn FAmily insurAnce • 2006 AnnuAl report

31

assets

Finance receivables $156,070Cash and cash equivalents 1,524Leased assets 1,137Deferred acquisition costs 495Deferred tax asset 422Income taxes recoverable 364Other assets 203

Total Assets $160,215

liaBilities

Notes payable $139,973Deferred tax liability 1,136Other liabilities 417

Total Liabilities 141,526

equity

Stock and paid-in capital 9,000Retained earnings 9,689

Total Equity 18,689

Total Liabilities and Equity $160,215

American Family Life Insurance Company

BalanCe sHeetGAAP basis As of Dec. 31, 2006 (in thousands)

American Family Financial Services, Inc.

BalanCe sHeetGAAP basis As of Dec. 31, 2006 (in thousands)

assets

Bonds $2,800,396Stocks, unaffiliated 95,103Mortgages 280,461Cash and cash equivalents 43,801Policy loans 202,928Investment income receivable 31,680Deferred acquisition costs 543,341Deferred tax asset 10,616Reinsurance recoverable 83,836Other assets 17,888Separate account assets 179,739

Total Assets $4,289,789

liaBilities

Life reserves and deposit contracts $3,142,900Claims payable 14,337Dividends payable 21,768Expenses payable 39,233 Income taxes payable 5,024Other liabilities 13,735Separate account liabilities 179,739

Total Liabilities 3,416,736

equity

Stock and paid-in capital 3,500Accumulated other comprehensive income 13,789Retained earnings 855,764

Total Equity 873,053

Total Liabilities and Equity $4,289,789

Page 33: our promise. · our policyholder equity. Our prediction for 2006 proved true, but for an entirely different reason: It was a good year – no, it was an extraordinary year – for

David R. AndersonChairman and Chief Executive Officer

Jack C. SalzwedelPresident and Chief Operating Officer

Daniel R. SchultzChief Financial Officer; Treasurer

James F. EldridgeChief Legal Officer; Secretary

Vicki L. ChvalaExecutive Vice President

Bradley J. GleasonExecutive Vice President

Alan E. MeyerExecutive Vice President

Darnell MooreExecutive Vice President

David R. Anderson (Chair) Chairman and Chief Executive OfficerAmerican Family Insurance Group

Craig C. CulverPresident and OwnerCulver Franchising Systems, Inc.

Leslie Ann HowardPresident and Chief Executive OfficerUnited Way of Dane County

Ted D. Kellner, CFAChairman and Chief Executive OfficerFiduciary Management, Inc.

Thomas J. MohsChairman of the BoardPlacon Corporation

Walter M. OliverSenior Vice PresidentHuman Resources and AdministrationGeneral Dynamics Corporation

Barbara A. ParishPresidentWis-Pak, Inc.

Harvey R. PierceRetired Chairman and Chief Executive OfficerAmerican Family Insurance Group

Eliot G. ProtschSenior Executive Vice President and Chief Financial OfficerAlliant Energy Corporation

Richard R. RenkChairman of the BoardWm. F. Renk & Sons

Jack C. SalzwedelPresident and Chief Operating OfficerAmerican Family Insurance Group

Dr. Jerry Sue ThorntonPresidentCuyahoga Community College

Dr. John D. WileyChancellorUniversity of Wisconsin-Madison

Thomas J. ZimbrickChief Executive OfficerZimbrick, Inc.

Mark V. AfableVice PresidentClaims

Donald D. AlfermannSenior Vice President, Sales Mountain Region

Gerry W. BenusaVice PresidentMarketing

R.D. BoschulteVice PresidentAmerican Family Financial Services, Inc.

M. Jeffrey BoscoVice President Life, Variable Products & Health

Byrne W. ChapmanVice PresidentInformation Services

Michael R. DuranVice President, SalesMountain Region

Richard A. FetherstonVice President Public Relations

Carolyn S. GilbVice President, SalesNorthwest Region

Kari E. GraseeVice PresidentController

Thomas S. KingVice President Investments

Annette S. KnapsteinVice PresidentOffice Administration

Richard L. LaVeerVice President, SalesValley Region

Christopher R. ListauVice President, SalesMidland Region

Dennis J. LoperVice PresidentP&C Loss Reserving

Steve G. MaxwellVice PresidentHuman Resources

Jerry G. RekowskiVice PresidentCommercial-Farm/Ranch

Mary L. SchmoegerVice PresidentEducation

Scott J. SeymourVice PresidentGovernment Affairs and Compliance

Paulette L. SiebersVice President Broker/Dealer

Christopher S. SpencerVice PresidentLegal

Richard M. SteffenVice President, SalesGreat Lakes Region

William B. WestrateVice PresidentActuarial

Joseph J. ZwettlerVice PresidentPersonal Lines

2007 oFFiCeRs

BoaRd oF diReCtoRs

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AmericAn FAmily insurAnce • 2006 AnnuAl report

33

Some products are not available in every state. To learn more about any of these products orservices, contact an American Family agent or visit our Web site at amfam.com.

aMeRiCan FaMily pRoduCts

These products are underwritten by American Family Mutual Insurance Company and its Subsidiaries: American Standard Insurance Company of Wisconsin, American Standard Insurance Company of Ohio and American Family Insurance Company.

Personal LinesAuto

BoatownersCondominiums

Custom Value HomeownersHomeowners

Mobile homeownersMotorcycle

Personal liability umbrellaRenters

Snowmobile

Commercial-Farm/RanchBusiness auto

Businessowners policyBusiness key policy

Commercial general liabilityCommercial propertyCommercial umbrella

CrimeNon Profit Directors and Officers Liability

Farm/RanchFarm/Ranch umbrella

Inland marineWorkers compensation

HealthIndividual major medical plans,including an HSA qualified High

Deductible Health Plan*Medicare supplement plansShort-term medical plan**

These products are underwritten by American Family Life Insurance Company.

These products are offered by American Family Financial Services, Inc.

LifeFixed annuities

Term lifeUniversal life

Variable products***Whole life

Life insurance policies that can be used for:• Business needs

• Estate preservation

Financial ServicesCommercial real estate loans

Home equity loans and lines of creditUsed fleet vehicle sales

Vehicle loans

*The High Deductible Health Plan is available in all our operating states except Idaho, Nevada, Utah and Washington**The short-term medical plan is available in all our operating states except Idaho and Washington***Securities offered by American Family Securities, LLC

Page 35: our promise. · our policyholder equity. Our prediction for 2006 proved true, but for an entirely different reason: It was a good year – no, it was an extraordinary year – for

Our Operating Territory

We’re proud to offer our products in

Arizona, Colorado, Idaho, Illinois,

Indiana, Iowa, Kansas, Minnesota,

Missouri, Nebraska, Nevada, North Dakota,

Ohio, Oregon, South Dakota, Utah,

Washington and Wisconsin.

Our national headquarters is in Madison,

Wis. We also have regional offices in

Columbus, Ohio; Denver; Eden Prairie,

Minn.; Madison; and St. Joseph, Mo.

Page 36: our promise. · our policyholder equity. Our prediction for 2006 proved true, but for an entirely different reason: It was a good year – no, it was an extraordinary year – for

American Family Mutual Insurance Company and its Subsidiaries6000 American Parkway • Madison, WI 53783-0001

(608) 249-2111 • amfam.com

PR-05642 Rev. 12/06

Visit amfam.com to view the electronic version of

American Family’s annual report.

Select Our Company from the top navigation bar. Then, choose About Us

and Annual Report.