Our mission - Cigna · 2019. 5. 17. · 1 Our mission At Cigna, we are dedicated to improve the...

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Transcript of Our mission - Cigna · 2019. 5. 17. · 1 Our mission At Cigna, we are dedicated to improve the...

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    Our mission

    At Cigna, we are dedicated to improve the health, well-being, and peace of mind of those we serve.

    ABOUT CIGNA CORPORATION

    Remarks:1 The above data is for informational purposes only and may not relate to a particular subsidiary of Cigna Corporation. Data is based on Cigna internal reporting as of December 31, 2018 and is subject to change.

    2 Per policy holder.

    Sales capability in over 30 countries and jurisdiction1

    US$49 billion total revenue1

    More than 160 million customer relationships1,2

    74,000 employees around the world1

    More than 1 million relationships with

    healthcare providers, clinics and facilities1

    Ranked 73rd on the 2018 Fortune

    500 list

    Named a ‘Caring Company’ for the 16th consecutive year by the Hong

    Kong Council of Social Service

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    WE UNDERSTAND WHAT YOUR COMPANY NEEDS

    Boost your competitive edge to retain talentEffective employees can drive immense business growth, especially for small and medium-sized enterprises (SMEs).

    However, intense competition makes good talent hard to retain, especially as employees expect attractive – and

    expensive – benefit packages. What SME employers need is a cost-efficient group solution that will allow them to

    compete with the market’s top employers and drive better staff retention.

    At Cigna, we understand that attracting and retaining good talent is a top priority for SMEs. With an effective

    employee benefits package that fully utilizes the company’s budget and administrative capabilities, this can be

    achieved.

    HOW CAN WE HELP? To help local SMEs attract and retain talent, Cigna SMart Entrepreneur Group Medical Plan is a one-stop group medical package

    that can be customized to fit your budget. Your employees receive inpatient and outpatient

    protection, as well as a selection of wellness benefits catering to their individual needs,

    available through options provided by the employer. Application is simple, with no health

    declarations1 required for company with 5 or more full-time employees, while an online

    management portal allows members and employers to administer policies anytime,

    anywhere.

    Note:1. For SMEs with 3 to 4 full time employees, a simple health declaration is required for each applicant, which is subject to approval by Cigna; for SME with 5 or more employees, no health declarations are required.

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    HOW CAN YOU AND YOUR EMPLOYEE BENEFITS FROM CIGNA SMART ENTREPRENEUR GROUP MEDICAL PLAN?

    Our SMART one-stop group medical package gives you a competitive edge – at an affordable budget. Discover why

    SMart Entrepreneur Group Medical Plan is right for you and your employees.

    › Simple application No health declarations are required for SMEs with 5 or more full-time employees.

    › Simple benefit structure Reimbursement limits for major hospital expenses apply per disability, with no itemized limit

    on surgery types, making it easier for you and your employees to understand their coverage.

    › Simple administration Employers can manage policies anytime, anywhere, via Cigna’s online portal. With Cigna’s

    online portal, the person insured can submit claim inquiries on benefits and chat with our

    customer representatives.

    › All-rounded protection Inpatient and outpatient needs are both covered under the Basic Benefits, with a range of

    plan levels for you to choose from. Optional benefits are also available, rounding out your

    employees’ protection even further.

    › Reliable claim services All hospitalization and other outpatient claims will be settled within 7 working days after full

    documentation is received.

    › More coverage Employees and spouses are eligible for special extended coverage to age 691 without the

    need for a health re-assessment.

    Simple

    All-rounded

    Reliable

    More

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    › Tailored budget Customize the plan to fit your budget by choosing from 3 plan levels, 2 reimbursement

    percentage options, and a range of optional Wellness Benefit, which the person insured can

    opt for according to their needs.

    › Tailored benefits Once you enrol in the Wellness Benefit in your policy, the person insured can redeem the

    wellness services at appointed QHMS clinics each policy year based on their preference. The

    choice of wellness options includes different health check-up plans or Ginseng Tianjiu.

    › Tailored assistance If the person insured needs emergency medical attention while traveling, our SOS Worldwide

    Emergency Assistance Services provide up to US$1,000,000 towards arranging and paying

    for emergency medical evacuation to an appropriate location for medical treatment, or

    repatriation to Hong Kong for a serious medical condition.

    › Tailored support The Employee Assistance Program (EAP) offers hotline services with professional counselors

    that can assist with personal or work-related problems that may impact your employees’

    emotional well-being.

    Tailored

    Remarks:1. Extended coverage is applicable for those who were insured under the policy before attaining the age of 65 and no additional

    application is required.2. The Worldwide Emergency Assistance Services and the Employee Assistance Program hotline service are provided by designated service providers appointed by Cigna.

    PRODUCT HIGHLIGHTS

    No medical underwriting

    for 5 full time employees

    or above

    Wellness benefit

    options to suit varying

    employee needs

    Major hospitalization

    reimbursements are limited

    per disability, with no itemized

    limit, making the cover easy to

    understand

    Extended cover for

    employees and spouses

    up to age 69

    Employee Assistance

    Program (EAP) hotline

    5% first year premium discount.

    An extra 5% special discount

    if more than 10 employees are

    covered under the policy

    Online portal

    for the person

    insured’s use

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    PLAN AT A GLANCE

    PARTICIPATION GUIDELINE• Only employees employed and based in Hong Kong are eligible, and all eligible employees within the company

    must participate;

    • Employees within the same eligibility group must be enrolled in the same plan level (including in the same Hospital

    & Surgical Benefits, Outpatient Benefits level and Optional Wellness Benefit);

    • If the dependent cover is selected, all eligible dependents must participate, and they must join the same plan level

    as that of the relevant employee (including in the same Hospital & Surgical Benefits, Outpatient Benefits level and

    Optional Wellness Benefit).

    Basic Benefits › Hospital & Surgical Benefits› Outpatient Benefits

    Optional Benefits › Wellness Benefit

    Enrollment Age

    Employee / Spouse Unmarried children

    Age 16-64Age between 15 days to 18 or age 22

    for full time students

    Maximum Cover Age Age 69 Age 19 or 23 for full time students

    Medical Underwriting

    Company with 3 to 4 full time employees

    Company with 5 or more full time employees

    Health declaration is required for underwriting

    No medical underwriting

    Protection Period 1 year and yearly renewable1

    Premium Payment Frequency Annual

    Policy Currency HKD

    Remarks: 1. Cigna reserves the right of not renewing the policy on any policy anniversary date by giving no less than 1 month’s prior written notice. Cigna also reserves the right to revise the premium and terms of the policy upon renewal.

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    BENEFIT SCHEDULE The followings are for reference only. The benefits are payable on ‘Reasonable and Customary’ basis. Please refer to the policy provision for details.

    Basic Benefits - Hospital & Surgical Benefits

    Area of Cover Worldwide

    Accommodation Room Type Ward Semi-Private Standard Private

    Plan Level Level 1 Level 2 Level 3

    Reimbursement percentage 80%

    Plan Level Level 4 Level 5 Level 6

    Reimbursement percentage 100%

    Benefit Items Maximum Amount per Person Insured (HK$)

    (Per disability) › Room & Board (up to 120 days)

    › Intensive Care Unit

    › Miscellaneous Hospital Expenses

    › Inpatient Doctor Visit (up to 120 days)

    › Surgical Benefits

    (Covers the surgeon fee, anaesthetists fee and operating theatre fee on inpatient and outpatient basis)

    › Post-Hospitalization Outpatient Visit

    (Covers post-hospitalization follow-up clinic visits within 90 days after discharge from hospital or after the performance of surgery in the Registered Medical Practitioner’s clinic)

    $120,000 $250,000 $450,000

    Hospital Cash for Hong Kong Government Ward Bed (up to 120 days) $400 / day $800 / day $1,000 / day

    Remarks:

    1. No benefit will be payable for hospital confinement in VIP suite or deluxe suite.

    2. The following adjustment factor will apply if the actual level of accommodation is higher than the entitled level of accommodation:

    Entitled Level of Accommodation Actual Level of Accommodation Adjustment Factor

    Ward Semi-Private 50%

    Ward Standard Private 25%

    Semi-Private Standard Private 50%

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    Basic Benefits – Outpatient Benefits

    Area of Cover Worldwide

    Plan Level Level 1 Level 2 Level 3

    Reimbursement percentage 80%

    Plan Level Level 4 Level 5 Level 6

    Reimbursement percentage 100%

    Benefit Items Maximum Visits per Policy Year Maximum Amount per Person Insured (HK$)

    1. Outpatient Doctor’s Visit (per visit)

    30 $150 $250 $330

    2. Outpatient Specialist

    (per visit) 10 $300 $500 $660

    3. Physiotherapist or

    Chiropractor (per visit) 5 $250 $350 $400

    4. Chinese Herbalist / Chinese Bonesetter / Acupuncture Treatment (per visit)

    5 $120 $150 $200

    5. Diagnostic Laboratory

    Test & X-Ray

    (per policy year)

    Not applicable $800 $2,000 $3,000

    Remarks: Referral letter from Registered Medical Practitioner is required for outpatient specialists, physiotherapists / chiropractor treatment and diagnostic laboratory test and X-ray.

    1. Maximum 30 visits per policy year for aggregate number of visits under items 1-4. 2. Items 1 - 4 cover expenses for consultation and treatment incurred, and only one visit per day is entitled to

    reimbursement.

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    Optional Benefit – Wellness Benefit

    Benefit Items Maximum Amount per Person Insured (HK$)

    Person Insured can enjoy ONE of the following wellness services at appointed QHMS clinics: › Basic check-up › Male check-up › Female check-up › Ginseng Tianjiu

    For details, please refer to the Wellness Benefits Details table below.

    Fully covered for any one of the services(once per policy year)

    Remarks:

    The above services are provided by Quality HealthCare Medical Services Limited. Cigna and relevant service providers reserve the rights to revise the details of the services.

    Wellness Benefit Details (HK$):

    1. Basic check-up (Original Price: $930) › Physical exam done by doctor › Kidney function: Urinalysis, Serum Creatinine,

    Serum Urea › Liver function: SGOT, SGPT, Serum Bilirubin › Diabetes Screening: fasting blood glucose › Blood Lipids: Total Cholesterol, Triglycerides › Chest: X ray › Follow up consultation

    2. Male check-up (Original Price: $1,403) › Physical exam done by doctor › PSA › Total cholesterol › HDL,LDL, Triglycerides › Cholesterol/HDL Ratio, Glucose

    3. Female check-up (Original Price: $825) › Physical exam done by doctor › Breast exam › Pap smear

    4. Ginseng Tianjiu (Original Price: $1,120) › Sanfu Tianjiu on the three specific hottest

    days of the year in July and August (maximum 3 visits)

    › Sanjiu Tianjiu on the three coldest days of the year in December and January (maximum 3 visits)

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    CONVENIENT ONLINE SERVICES

    Employees can login to “MyCigna” mobile app or website to access the following information or services:

    MessagerMessage Cigna through Live Chat

    My PolicyView benefit

    information

    My ClaimSubmit claim

    and check claim

    status online

    HOW TO GET STARTED

    Submit the following completed and signed documents to us:

    Application Form

    New Employee Enrollment Form

    Photocopy of Business Registration

  • The following list is for reference only and it is not a full list

    of exclusions. Please refer to the policy provisions for the

    complete list and details of exclusions.

    Cigna shall not be liable to pay any claim or expenses

    incurred directly or indirectly resulting from or consequent

    upon or contributed by the following items:

    1. Any sickness or bodily injury for which the Person Insured

    has received medical treatment, diagnosis, or prescribed

    drugs during the ninety (90) days preceding the effective

    date of his coverage (i.e., pre-existing conditions) unless

    the Person Insured affected by these conditions has been

    insured under this policy continuously for twelve (12)

    months.

    2. Bodily injuries arising directly or indirectly from riots or

    war, declared or undeclared.

    3. Routine physical examinations, or health check-ups or

    test not incident to treatment or diagnosis of an actual

    sickness or bodily injury (this exclusion is not applicable to

    Wellness Benefit).

    4. (a) Eye refractions, fitting of glasses, contact lenses;

    (b) hearing aids; and

    (c) gingivitis, any dental or oral care, treatment or

    surgery of any nature whatsoever except procedure

    necessitated by damage to sound natural teeth as

    a result of an accidental injury occurring during the

    period of insurance .

    5. Bodily injuries due to insanity, self-infliction or participation

    in illegal acts or terrorism; conditions related to functional

    disorders of the mind or psychiatric disease; rest cure or

    sanitaria care (e.g. neurasthenia, anxiety state, anaemia);

    treatment of an optional nature (e.g. anorexia, acne); drug

    addiction or alcoholism.

    6. Congenital conditions.

    7. (a) Treatment occasioned by or resulting from pregnancy,

    childbirth, miscarriage or abortion.

    (b) Treatment relating to birth control, infertility or

    sterilization of either sex.

    8. Any venereal disease or AIDS disease.

    9. Any bodily injury or sickness for which compensation is

    payable under any laws or regulations or any other health

    insurance policy or scheme except to the extent that such

    charges are not reimbursed by such laws or regulations or

    other policy or scheme.

    10. Not Medically Necessary.

    KEY EXCLUSIONS

    Notes:

    “Cigna”, “the Company”, “We”, “our” or “us” herein refers to Cigna Worldwide General Insurance Company Limited.

    This product brochure is also available in Chinese. You may request for the Chinese version from us.此產品小冊子同時備有中文版本,閣下可向本公司索取中文版本。

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  • Cigna Worldwide General Insurance Company LimitedTel: (852) 2560 1990

    www.cigna.com.hk

    Issued by Cigna

    The above insurance plan is underwritten by Cigna Worldwide General Insurance Company Limited, an authorized insurer to carry on general insurance business in or from Hong Kong. This brochure is intended to be distributed in Hong Kong only and shall not be construed as an offer to sell or a solicitation to buy or provision of any products of Cigna outside Hong Kong. It is designed to provide you with a brief summary of the named insurance plan, its terms, conditions and exclusions, and is not a contract of insurance. You are recommended to seek professional advice from your independent advisors if you find it necessary. For complete details of terms, conditions and exclusions, please refer to the policy provisions. If there is any conflict between the policy provisions and this brochure, the policy provisions shall prevail.

    This policy is excluded from the application of the Contracts (Rights of Third Parties) Ordinance (the “Ordinance”). Other than the Company and the policyholder, a person who is not a party to the policy (including, but not limited to, the person insured or the beneficiary) shall have no right under the Ordinance to enforce any term of this policy.

    Cigna reserves the right to change any of the details in this brochure. In case of any disputes about the content of this brochure, Cigna’s decision shall be final.

    CA/Brochure/0027/0419_E_GI