Our Journey Together Towards an Inclusive Workforce 6 September 2013

KK Women’s & Children’s Hospital

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• Founded in 1858, 830 beds

• Regional leader in

Obstetrics, Gynaecology,

Paediatrics and Neonatology

• Academic Healthcare

Institution

• Multi-disciplinary approach

to treatment

• Warm and compassionate

healing environment

Admissions Department

3

• Financial Counselling

• Admission Process

• Ward / Bed Assignment

• Bill Payment / Forms

Submission

• General Enquires

• Birth Registration / Baby

Bonus

The Journey So Far…

4

2008

1st Full Time PWD

2009

Open Door Fund

2010

2nd Full Time PWD

2011

Enabling Employers Network

2012

3rd Full Time PWD

EEN Exemplary Employees Award

2013

Job Rotation

Rewards

17

What’s In It For You…

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• Teamwork = Improved Productivity

• Self Respect/Discipline = Quality Work / Reliable Staff

• Facing Adversity = Staff Resilience / Low Turnover

• Improvise / Innovate = Process Improvement

• Compassion = Return Customers

Thank you