Our First Tech Product Launch on Product Hunt: STARBOX Plugin [case study]
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Transcript of Our First Tech Product Launch on Product Hunt: STARBOX Plugin [case study]
STARBOX PLUGINOur First Tech Product Launch on
Product Hunt:
[ C A S E S T U D Y ]
ABOUT US
At the Squirrly Company we build and
promote products that help people
become Better Marketers.
One such product, is one of our tech
products. It's called Starbox - the
Author Box for Humans.
Today, we're sharing with you the
story of how we launched it on
Product Hunt and what it did for our
team.
OUR STORY
Getting on Product Hunt is the new
most wanted thing by any marketer,
developer, or business man. You can
also call it the Big Dream. But, as you
already know, not all dreams come
true.
To get launched can be easy, but to
stay there, to be on the front page,
that is the challenging part.
STARBOX PLUGIN
If you haven’t heard of the
plugin until now, you can try
out the free version today.
http://starbox.squirrly.co/
Starbox is an author bio box which
you can display at the beginning or
the end of your articles. It’s that
part where you share details about
the author with your readers.
Recently we had one of our tech products
launched on Product Hunt.
THE BIG LAUNCH
ENCOUNTERED
SOME
OBSTACLES
OBSTACLES
MADE US
STRONGER
TAUGHT US
VALUABLE
LESSONS
STARBOX PLUGINPrelaunch Preparation
01
02
03
THE HUNTER
They are the persons who will add
your product to the platform.
RESEARCH
Before the event, you need to do a
lot of investigating.
CREATE AND ENGAGE
Creating the needed materials for
the Launch day.
THE HUNTER
Tip: It's very important to
search for your hunter(s) at
least a few weeks in advance.
Always choose 3 hunters. Start
a conversation with each one of
them.
If your hunter is a big name in the PH universe, your product will pop-up in all their follower's notifications. With the most popular PH hunters, you'll get most of their follower's upvotes.
WE STARTED TALKING WITH VIOLETA ALMOST ONE MONTH
IN ADVANCE.
RESEARCH
What would be the best Day and Hour to launch
People which upvoted similar products and their contact details
Tag-lines
Product Images on Product Hunt
Platform specific behavior
The main things we focused on were:
CREATE AND ENGAGE
Creating the Product Hunt Kit
Writing messages to help promote the campaign on social
media
Creating the banner for the product site
Social media images
Template emails
Materials to help our email list get familiar with product hunt.
The main things we focused on were:
We started to engage all the
people that upvoted similar
products on PH. We also
reached out to brand
ambassadors, marketing
partners, friends, and family.
From when we started the
research phase, we also kept
our Product Hunt Accounts
active. Meaning we upvoted
products each day, tweeted
about them and shared them
with our following.
STARBOX PLUGINThe Launch Day of Our Tech
Product
WE ENCOUNTERED OUR FIRST BIG PROBLEM JUST 18 HOURS
BEFORE THE LAUNCH!
Violeta, our hunter, got sick, and she couldn’t hunt
any products for some time.
Although we found three hunters, we only kept in
touch with Violeta. And this was a big mistake.
HERE WAS OUR SOLUTION:One of Florin’s old online friends would be our hunter.
Franco Varriano swept in and saved the day!
STARBOX PLUGINGathering the Troops and
Briefing on the Strategy
We gathered all
the team in the
same office and
informed them of
the latest details.
12 A.M. SAN FRANCISCO
We checked again
that we had all the
documents we
needed.
Tip: Having a Product Hunter
kit can save a lot of time.
2 A.M. SAN FRANCISCO
Tip: Make sure your video
or the most suggestive
picture is the first one
Name of the product
URL to the product site
A short tag-line
Platforms it works on
A few categories the
product fits in
Screenshots with the tech
product
We had some great pictures.
Well, at least they seemed
pretty awesome to us.
However, as it turned out,
the images weren’t as clear
to everyone.
Franco was very punctual
and at 3 a.m. sharp he
hunted our Starbox
Plugin on Product Hunt.
3 A.M. SAN FRANCISCO
Each of us had to contact
a list of users, brand
ambassadors and other
partners on the launch
day.
TIMING IS EVERYTHINGMost Product Hunt users are from the
San Francisco area
The founders of the platform are from
SF. This is why you should focus on
San Francisco first rather than
targeting other parts of the globe.
The best hour for you and your team
The second aspect to take into
account is finding an hour that works
for your time zone as well. In our case,
3 a.m. seemed to be a perfect
time. We were in the middle of the
day (in the Eastern Europe time zone).
THE NAME OF YOUR PRODUCT
We were 2 minutes in, and
we already got a big
question.
The hunter had to change the
name of the product into
“Starbox Plugin.”
It seemed that “Starbox, the
author box” was confusing
people in the PH community.
Tip: Always make the title of your product very clear for everyone.
STARBOX PLUGINTHE FIRST HOUR - THE MOST
IMPORTANT COUNT
It would be great if you
could gather somewhere
between 20-40 upvotes.
4 A.M. SAN FRANCISCO
We had 29, and we got
the “Trending Right Now”
badge.
TAKE-AWAYSGetting the first upvotes shouldn’t be
so hard. If you have a big team, you
already have your first upvotes.
Don’t let all your team upvote your
product at the same time.
More importantly, don’t upvote from
the same I.P. It can come up as spam
or automated. Try to use your phone
network (3G, 4G), not the WiFi.
Friends and family may be glad to
offer their help in the form of an
upvote. Also, don’t exclude business
partners or fellow organizations. They
might be willing to vote your product
just because they trust your business.
STARBOX PLUGINPromoting and Over
Promoting
Tip: Never, ever over-use
your Product Hunt link.
5 A.M. SAN FRANCISCO
When you get launched on PH,
you have no time to waste. You
have to hurry to get as many
upvotes as possible by the end
of the day.
This approach works well with:
Clients using the tech
product for free
Beta-Testers
People who already
preordered your product
When we got hunted, we
got overexcited and we
shared our PH link
everywhere. I mean,
literally everywhere!
You can’t ask people directly to upvote you. But you can encourage them to do it by asking them to share
their support for your product or to express their love for it.
AND THIS HURT US TWICE.
1. WE HAD A WORD FROM
BEN, THE COMMUNITY
LEAD OF PH
2. WE NEVER GOT UP IN
THEIR TOPS
WE HAD A WORD FROM BEN, THE COMMUNITY LEAD OF PH
We made a list of possible people who could upvote us. We engaged
with them few weeks in advance. On the big day, we literary invaded
them with our PH link. We sent it to everyone. It seemed to be the
easiest and surest way.
WE NEVER GOT UP IN THEIR TOPS
When you launch your product, you don’t want the people you bring
to the platform to upvote other products as well. Especially those
which were launched on the same day.
You are fighting for the first place, or at least to end up in the top five
for that day.
01
02
03
DON’T OVER-SHARE YOUR PH
LINK.
FIND ALTERNATIVE URLS TO
SHARE, LIKE: PH homepage,
PH topic,
PH keyword page.
USE EMAIL TO CONTACT
YOUR POSSIBLE UPVOTES
It might take more time for them to answer
and express their vote, but it’s safer.
04
05
06
USE LINK SHORTENING SERVICES
AND NOT HASHTAGS ON TWITTER
CREATE A LANDING PAGE THAT
REDIRECTS TO YOUR TECH
PRODUCT PH PAGE.
Promote the landing page with the product
presentation.
MESSAGE FREE USERS AND BETA
TESTERS WITHIN THE ACTUAL
PRODUCT.
Anyone using your product that day can find
out your product is featured on Product Hunt.
You want to catch the eye of the person
you’ve already engaged with. A mention is all
you need.
STARBOX PLUGINFocusing on one
communication channel
TIP: NEVER ASSUME ONE CHANNEL FOR COMMUNICATION IS ENOUGH.All the people with whom we’ve been
talking about our product were on
Twitter.
We never tried to get people’s emails,
or Facebook profiles or other social
media account. We thought that
Twitter was enough.
WHAT DID WE DO NEXT? For those 2 hours, we didn’t
share our PH link anywhere,
and we still got some upvotes.
We were happy, but something
went wrong. We never reached
the PH top.
Upvotes came, comments
came, but we were not
climbing at all. That was the
moment when we knew we’d
never be in the top 5 of that
day.
We’ve waited. For almost 2 hours, we’ve
just waited.
STARBOX PLUGINReaching Our Goals
8 A.M. SAN FRANCISCO Ok, we got comfort with the idea that
we are not going to finish in the top 5.
But we weren’t giving up.
Our goal was to get 100 upvotes.
So, we started working to accomplish
our aim.
WHY?It is because of our product.
That doesn’t mean that Starbox
Plugin doesn’t deserve more
upvotes. It means that it is a
very niche product. Starbox is
for people with WordPress
blogs. There are two niche
categories: bloggers, writers,
marketers and WordPress
users.
Both of which are not entirely
the main topic of the platform.
WordPress is a category on PH,
and bloggers, writers,
marketers are a sub-category
of WordPress.
Realistic Goals for Product Hunt
Users
CHANGES IN STRATEGY
We started reaching out to our
contacts, friends of our friends
and people who wrote about
us. We started searching for
their email address or other
social media accounts.
Even KittyBot by Product Hunt
sends Starbox Plugin to Slack
teams. It was quite nice to see
that KittyBot recommended our
product.
STARBOX PLUGINThe End of the Day
1:40 P.M. SAN FRANCISCOIn less than 12 hours after we got launched on Product Hunt, we reached 100
upvotes. We were so happy. Glad that we’ve accomplished our goal and
that PH shared our success.
I WILL SAY IT AGAIN: DON’T SHARE YOUR PH LINK TOO OFTEN.
As you can see, even though we
had more upvotes and
comments than other products,
we never climbed. That’s
because of our mistakes.
Our presumption is that we got
flagged or banned for upvotes
that came from the direct link.
They showed those upvotes,
just that they didn’t count them
for the top.
STARBOX PLUGINNext Day and Final Results
12 A.M. SAN FRANCISCO NEXT DAYAfter we had reached 100 upvotes, we
didn’t do anything for Starbox Plugin
to climb in PH top. It was almost
midnight for us, and after all, we
couldn’t do much more.
But even so, the next day came with
big news. We ended our launch day
with 119 upvotes. On the 22nd place
(still on the home page) from 72
products which were launched during
the same day.
AND THAT’S NOT ALL
We reached the top 5 for WordPress
topic. In the end, we did it. We
reached top 5.
It doesn’t matter so much that it
wasn’t in the overall PH top. It matters
more that we reached top 5 in a
target field for our product.
STARBOX PLUGINTakeaways
01
02
03
FIND A WELL-KNOWN HUNTER
FOR YOUR PRODUCT.
The hunter's following might have a
significant influence on the outcome of
your products launch
SEARCH FOR 3 HUNTERS AND
STAY IN TOUCH WITH ALL OF
THEM AT LEAST FEW WEEKS
IN ADVANCE.
RESEARCH YOUR STRATEGY.
Find out the best day of the week and
the best hour when more people can see
your product and hopefully upvote it.
04
05
06
ESTABLISH LISTS WITH
POSSIBLE UPVOTERS.
Find out all their contact details and
interact with them a few weeks in
advance.
You can even try A/B testing the tag-lines
and maybe even the images.
CREATE THE KIT IN ADVANCE
TO THE BIG DAY.
SELECT YOUR TIME FOR THE
LAUNCH IN RELATION TO THE
SAN FRANCISCO TIME ZONE.
07
08
09
MAKE SURE YOUR PRODUCT
IMAGES ARE CLEAR.
Even consider adding a video
presentation.
Convince your team, family, and friends
to be the first voters.
UPVOTES IN THE FIRST-HOUR
MATTER A LOT.
HAVE AN EASY TO
UNDERSTAND TITLE FOR
YOUR PRODUCT.
10
11
12
NEVER OVER-USE YOUR
PRODUCT HUNT LINK.
Find inventive ways to reach more people
through several different channels.
DON'T FOCUS ONLY ON ONE
CHANNEL OF COMMUNICATION.
SET REALISTIC GOALS.
Understand how many already existing
users of PH would be interested in your
product.
STARBOX PLUGINConclusion
DON’T REPEAT OUR MISTAKES. In the end, the Starbox Plugin Launch was a lesson for each of us. Everyone
from the team learned something new, especially our new colleagues. For
them, it was more interesting as this launch was their first product launch.
WE HAVE MORE STORIES TO SHARE.This was a powerful event that
made us as a team stronger.
We've had other challenges as well
while marketing our products.
Learn from more of our stories on:
DM Superstars.com