Our emotional response to economic crisis: Will you thrive or survive?
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Our emotional response to economic crisis: Will you thrive or survive? Sarah Speers JCA Occupational Psychologists [email protected]
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Our emotional response to economic crisis: Will you thrive or survive?. Sarah Speers JCA Occupational Psychologists [email protected]. Content. Where do emotions come from? Thrive or Survive? Do you Thrive or Survive? Attitudes Feelings Actions - PowerPoint PPT Presentation
Transcript of Our emotional response to economic crisis: Will you thrive or survive?
Our emotional response to economic crisis: Will you thrive or
survive?Sarah Speers
JCA Occupational [email protected]
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Content
• Where do emotions come from?• Thrive or Survive?• Do you Thrive or Survive?
– Attitudes– Feelings– Actions
• Surviving at a team and organisational level• Questions
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A people development business enabling clients to get the best out of people in a sustainable way
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‘ie’ where do emotions come from?
A ctivator
P attern match
E motion
T hought
Thrive or Survive?
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Do you THRIVE or just SURVIVE?
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JCA Framework
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Survival mode at an ‘attitudinal’ level
How easily do you fall out of each box?
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the four life positions
YOU ARE OK
I AM OK
Healthy
YOU ARE NOT OK
I AM NOT OK
Submissive
Stuck Critical
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Survival mode at a ‘feeling’ level
How much do we own up to ourselves and others?
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Openness
When you are not open you:
• Alter the story• Are guarded and hidden• Talk at a task/superficial level (ignore or avoid emotions)• Unaware or unreceptive
When you are open you:
• Speak your truth• Acknowledge and express feelings and emotions• Share how you are in the moment• Consider the possibility ‘if only 1% were true’
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Survival mode at an ‘actions’ level
How self-responsible are we?
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Choice
When you are not exercising choice you:
• Blame others or circumstances• Are ambivalent• Are rigid or close minded (defensive)• Dismiss (e.g. ‘this is not me’)
When you are exercising choice you:
• Accept accountability• Feel empowered• See your options and are open to change• Choose to be open and seek to understand
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JCA Framework
Survival mode at a team and organisational level
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Life Positions
Conflict between deptSales people within teamHungry birds syndrome
Blame, cover back cultureDifferent agendasSet up rival co’s
Go through motionsLacks energy
No aim or goalsCommittee meetings
They arenot OK
Olympic teamsSAS teamF1 team
Round world yacht crewsThey are OK
We areOK
We areNot OK
CompromiseLack of confidence
AbdicationLack of decision making
Self regard
Other regard
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Life Positions
Critical(Culture of blame,
unethical, disrespect, burnout, lie to customers, short termist e.g. sales)
Hopeless(e.g. CSA, declining industries, resigned,
survival mode)
You arenot OK
Healthy(Company is positive,
energy, values customers, staff etc)
You are OK
I amOK
I amNot OK
Submissive(Helping professions, NHS, Teaching. Undersupported,
low recognition )
Self value
Valuing others
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EnergeticAdult
HonestAcknowledging
CooperativeFriendly
AliveSelf determined
Self awareSignificantCompetent
Likeable
ParticipationFreedomOpenness
RecognitionEmpowerment
Humanity
in the organisation
Individuals feel:
Relationships are:
Organisation’s culture is:
"It is the really inspirational Leaders who stand out in a crisis...emotional
intelligence is a big plus in hard times" Sir John Egan (2002),
past CEO of Jaguar & BAAWriting in the Director
Our emotional response to economic crisis: Will you thrive or
survive?Sarah Speers
JCA Occupational [email protected]
