BOTS ARE THE NEW APPS: DISRUPT COMMUNICATIONS WITH SLACKBOTS

LUIS BORGES-QUINA CEO @QuinaLuis

PHILIPPE SULTAN CTO

👬 !

BACK IN THE 90s 💾

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2007-NOW: APPS AND MORE APPS

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APP FATIGUE: 200 APPS=70% of USAGE

WHAT NOW ? MESSAGING IS THE NEW OS

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Business Platforms

Consumer Platforms

INVISIBLE APPS : NO UI IS THE NEW UI

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SLACKBOTS ARE THE NEW APPS

•  Text UI (or THE homescreen)

•  Ideal distribution channel

•  Allows integrations

SLACKBOTS BY CATEGORY

Source: Clément Vouillon/Point Nine Capital

DEVELOPING WITH APIDAZE

•  Number provisioning, SIP account management, etc.

•  Webhook + XML

•  <dial/>, <conference/>, <voicemail/>

•  JavaScript for

•  Answer/place phone calls from the browser

•  WebRTC + PSTN conferencing

REST API

DEVELOPERS USING APIDAZE

•  Know at least one programming language

•  Are familiar with events, triggers and actions

•  Possibly but do not necessarily speak JavaScript

•  We 😻 Node.js

•  is a JavaScript API

•  Serious web developers!

PROGRAMMING WITH

•  A REST API to take actions

•  Authenticate users

•  Send messages, files

•  Retrieve team and channel information

•  Webhooks for notifications

•  From your apps (incoming), and to your apps (outgoing)

•  Real Time Messaging API

•  The building blocks to build integrations or « bots »

ARE USERS DEVELOPERS ?

•  Not yet, but they’re starting to hear about events and triggers (notifications and integrations)

•  And actions

•  Slash commands were used in my early days as a developer in IRC

•  Now understood by (almost) everyone

/me extending Apidaze to Slack

EXTENDING THE APIDAZE API TO

•  Build notifications with incoming webhooks

•  New call, call closed, voicemail left & more

•  Build slash commands out of the existing REST API

•  Send SMS 💬

•  Start a ☎ phone call or a conference call 👥👥👥

•  Text to speech & speech to text

EVENTS TRIGGERS AND ACTIONS

•  Developers are used to them

•  Slack, Zapier, IFTTT

•  Users of those products get used to it too

•  Lots of fun for developers … and non developers! 😜

in seconds PICK A LOCAL NUMBER

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SET YOUR CALL PREFERENCES

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in the browser MAKE & RECEIVE CALLS

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DETAILED CALL TIMELINE

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GET NOTIFIED IN THE SLACK CHANNEL

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CALL METRICS

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🎄 AND GET THIS LIMITED EDITION OTTSPOTT T-SHIRT @apidaze and @ottspott_co

VISIT US AT OUR BOOTH