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1/8

How are the systems that comprise the

e*Logistics program baked in an

institutionalised practice?

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2/8

Business focus

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3/8

In house devt Better quality control Customized

Adaptation to process

IT follow the product flow and not otherwise

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4/8

From push to pull

Use of reminders

Important steps of the value chain are built ine*Logistics

Forces users to use itand makes it independentfrom users

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5/8

Interfacing

Various ERPs

and systems

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6/8

Global effect

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7/8

Sales

Order booking

Ability to update (re-engineer) orders

Auto communication tosupervisors

Project Proposal

Review by both salesand field supervisorsIntegrated customerdata from CRM

Automated processcentralizes information

Field Installation

Consistent process flowField supervisors pullthe components ondemand

Sell more optionsImprove communication

Order Fulfillment

CLCs connected to subsuppliers

All orders visible acrosssupply chain

Communication acrossall stakeholders

Service

Centralized documents

Customer data in CRMBetter coordination ofafter-sales service

Finance &Management

Visibility across entirebusiness

Ability to view progressand actual costs

Faster billing

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8/8

Conclusion

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