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    1 A supply chain is a sequence of firms that perform activities required:A) to find products that are similarB) to facilitate wholesalers inventory selectionsC) to create synergy in their training programsD) to create and deliver goods to consumersE) to support the acquisition of raw materials

    2 An important feature of supply chain management is its application of electronic commercetechnology that allows companies to share and operate systems for:A) order processing transportation scheduling and inventory management!B) cost"effective flowing of raw materialsC) future purchasing of computer systemsD) future merger opportunitiesE) prospecting new #usiness ventures!

    $ A supply chain is essentially a sequence of lin%ed:

    A) customer and prospectsB) supplier and manufacturerC) suppliers and customersD) warehousing and wholesaling unitsE) events in the mar%eting process

    & 'n the automotive industry the person who is responsi#le for translating customer requirements intoactual orders and arranges delivery dates is the car ma%er:A) supply managerB) purchasing managerC) production managerD) supply chain managerE) ( for production

    * 't is estimated that the logistics costs of a new car are a#out:A) 1+"2+,B) 2+"2*,C) 2*"$+,D) $+"&+,E) &+"&*,

    - oor supply chain management practices can .................... an otherwise e/cellentmar%eting strategy!

    A) seriously damageB) ma%e 0 3 analysis difficult forC) %eep people employed onD) mean quarterly lessons forE) repair

    4 3he physical characteristics of a product will often dictate what:A) types of sales can #e made

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    B) forms of sales promotion to #e usedC) types of instructions neededD) geographic regions will #e includedE) %inds of transportation can #e used

    5 ricing interacts with a supply chain in many ways! 6or instance transportation rate structures aread7usted #y the carrier #ased on:A) cost to unloadB) the si8e of the shipmentC) local currency ratesD) the logistics costs concept

    9 3he total logistics cost includes e/penses associated with transportation materials handling and:A) customer complaints cost of food and highway usage ta/esB) warehousing inventory stoc% outs and order processingC) inventory control with sales forecastingD) stoc% outage control with sales forecastingE) historical figures weighted #y last years num#ers

    1+ 3he total logistics cost factors need to #e #alanced against the:A) supply chain managers total e/perience

    B) total e/pected transportation needsC) customer service factorsD) lead time e/pectationsE) replenishment time forecasts

    11 ead time and order cycle time are the same as:A) customer service timeB) supply chain flowC) logistical cloc%ageD) replenishment timeE) real time service time

    12 3he inventory management systems designed to reduce the retailer;s lead time for receivingmerchandise is called:A) efficient consumer response delivery system!B) effective response!C) on"time mar%et delivery system!D) efficient logistical response!E) on"time consumer response systems!

    1$ E/amples of third"party logistics providers are:A) 6edE/ and

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    D) a piggy#ac% operation!E) a more persona#le relationship with the customer!

    1* 3here are five #asic transportation modes! 3hey are air carrier motor carrier and:A) pipelines railways an water carriersB) railways ocean vessels and dirigi#lesC) truc%s canals and ro#oticsD) water routes railways and truc%sE) pipeline water routes and ocean vessels

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