ORMB11-1 - Session 14

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    Operations Management ORMB11-1

    Session 14 Capacity continued)

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    Case Alden Products, Inc.

    European Manufacturing

    Company

    Products and Pricing

    Consolidating API Europe

    Production process Employees

    Current Problems at Uniplant

    API Competitive Guidelines and Uniplant

    Justifying Uniplant Expansion Justifying New Plant

    Contract Fillers

    3-Shift Operation

    Other non capacity related issues

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    Company

    Plants

    Peoria, IllinoisHeadquarter

    Nijmegen, HollandKnown as Uniplant

    Buxbridge, UK

    Main Subsidiaries

    France, Italy, Spain, Germany

    Competitors

    Proctor & Gamble, Unilever, Gillette

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    History API Europe

    Before 1962Production at subsidiaries including UK

    Consolidation of European subsidiaries except UK

    Uniplant became operationalMid-1964

    From 1964 to 1982

    Uniplant expanded 6 times

    1989Capacity expansion decision for Alden-Europe

    The UK plant has capacity about 100 million units

    Want to increase capacity based on export growth

    African and Middle East export markets

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    Products and Pricing

    Premium priced personal care products

    Approx. 1500 products at 50 different countries

    Skin creams/ Lotions/ Soaps/ Shampoos/ Toiletries/

    Deodorants Higher quality, innovative and unique

    Products designed for specific season

    Priced 15% above normal products

    Gross margin around 60% Part of this is needed to finance R&D, advertising and

    channel support

    Net profit around 5%

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    Products and Pricing Continued

    Products vary in countries due to

    Market size/ Relative popularity of product/ Trade

    structures/ Pricing policies

    Country managers has freedom to

    Add/drop/reposition/emphasize products

    According to perception of local market conditions

    Major decisionExecutive Vice President, Alden Europe

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    Consolidating API Europe Operations

    at Uniplant Advantages

    Most of the production facilities were running near at

    100% capacities

    Many of these are inefficient

    Difficult to locate and train adequate managerial andstaff personnel

    Europe was planning to move to free trade among group of

    common market countries

    Tariffs and other discriminatory practices were about tobe abolished

    Consolidating helps to reduce uncertainty

    Cost of building central unit will give economies of scale

    Existing plants can be used as regional warehouses

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    Consolidating API Europe operations

    at Uniplant More Advantages

    Easy for vertical integration with

    On-site polymer plant

    Sales processing and storage facilities

    Reduced purchasing cost Packaging cost is 150% of raw material cost

    Standardizing quality

    Speeding up the development and introduction to new

    products Why Holland?

    Access to raw material/ Proximity to market via rail

    and highways/ Labor cost/ Tax rate/ Political and

    social stability

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    Production Process Uniplant

    Storage tanksMixing and processingFilling lines

    Finished product storagePackagingShipping

    Currently the plant utilizes 17 of 30 hectares

    12 high speed filling lines Two 8 hour shifts/ 5 days a week

    During peak season also weekends

    Cleaning and equipment maintenance after each shift

    Capacity depends on Product mix and Size mix

    Slightly below 90% capacity

    Almost 300 million units a year

    Possible to produce 340 million units a year

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    Employees at Various API Plants

    Uniplant420 employees

    260 permanent production personnel

    Temporary workersStudents from nearby University

    Less than 10% of total forceDuring peak season the number doubles

    Buxbridge plant at UK

    200 employees in manufacturing Also have the flexibility of temporary workforce like

    Uniplant

    Peoria

    1200 employees in three 8-hour shift

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    Capacity Issues for Alden Europe

    Total expected sales is going to be double from 1988 to

    2000

    Unit sales growth 5-6% on an average

    With 2-shift operation and 100% capacity utilization

    Current capacity 440 million units

    Called Peak Capacity

    Plan was with 15% capacity cushion

    Currently they are operating with 90% utilization

    Another 8-10 high speed filling is required

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    Current Problems at Uniplant

    Strategy

    Between these two plants no standardization of

    Cost system/ Inventory control techniques/ Quality

    control procedures

    One of the problems is short production runs It takes about one hour to changeover from one high

    speed filling line to another

    Substantial discount were given to low volume products

    If they accept a years sales in a single shipment Uniplant resisted increase in SKU as

    Both indirect and direct manufacturing cost depends

    more on no of SKUs

    Than on plants total production volume

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    Current Problems at Uniplant Other

    Issues

    Between 1970 -1988Uniplant has gone through crises

    Explosion in petrochemical price following oil shocks

    Basic hourly wage at Holland increased from one of the

    lowest to one of the highest Series of European recessions

    Less than 35% of raw material at Uniplant came from

    Holland

    Cost+10% was their pricing policy (mark-up 10%) Plan to keep increase in product price within

    80% of inflation rate in Holland

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    Current Problems at Uniplant Other

    Issues Continued

    Country marketing organizationsComplaints about

    Uniplant from

    Late deliveries/ Poor responsiveness to

    Marketing inquiries and requests

    Problems related to exchange rate and transportation cost

    Option Utilizing local Contract Fillers

    Renegotiating pricing arrangement with Uniplant (will

    reduce Uniplantsmark-up from 10% to 5%)

    Equalizing unit transportation costs for all subsidiaries

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    API Competitive Guidelines and

    Uniplant

    Competitive guideline argues in favor of

    Flexibility in product and volume

    Better responsiveness

    Quality and service are also important Cost is having lowest importance

    Uniplant manager was not in favor of increasing SKU

    This is against Competitive guideline

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    Justifying Uniplant Expansion

    Equipments are imported from United states or EEC

    countries

    A modern high speed filling line costs Dfl. 6 million Adds 40 million units capacity per year

    Uniplant requires additional 10 million investment

    New facility requires 30 million

    Expanded Uniplant can justify a blow molding facility for

    producing its own plastic bottles

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    Justifying Uniplant Expansion

    Continued

    Direct manufacturing cost at France or Italy is estimated

    slightly higher than Uniplant

    They may not have access to temporary university

    student workers

    New plant will also require higher employees as they

    require 20% as administrative worker

    For 40 million unit additional 50-100 employees arerequired

    The problem is unpredictability of distribution cost at

    various countries

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    Justifying New Plant

    Diversify APIs risk

    Better against exchange rate fluctuations

    Danger of protectionism and other non-tariff barriers are

    reduced

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    Contract Fillers

    Allowed Italy to use contract fillers

    By early 1989

    15% of API Europe sales are filled by them

    UK used 30% of them France fillers charge 5-10% less

    Italy charges 20-30% less

    Why they charge less than Uniplant?

    Estimate

    50 million units will be potential candidates for filling

    by 1990 (80% in France and Italy)

    100 million units will be by 2000

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    Problem with Contract Filler

    Loss of control over quality

    Increased cost of inspection with increase in volume and it

    increases indirect cost

    Once a product line is stopped

    It is difficult to build the capability again

    It can reduce economies of scale The secrecy of the formulas can be risked

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    3-Shift Operation Problems

    Uniplant is reluctant to move to 3-shift operation

    May decrease desired quality of work

    Will increase congestion and confusion

    Increasing no of shifts will increase only 50%

    They are actually 9 hours in a plant

    Cleaning and equipment maintenance is done off shift

    3-shift will complicate worker schedule

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    Other Non Capacity Related Issues

    What is your view on Uniplantsperformance from 1981

    to 1988?

    How is the option of transshipment between Uniplant andUK operations?

    What organizational issues can be important when

    considering new facilities? Should it be allowed to compete with Uniplant?

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    END OF CASE

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    Ways to Develop Capacity Alternatives

    Design flexibility into system

    Take stage of life cycle into account

    Take System Approach to capacity planning

    Prepare to deal with capacity chunks Attempt to smooth out capacity requirements

    Identify the optimal operating level

    Choose a strategy if expansion is involved

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    Develop Alternatives Breakeven

    Analysis

    Assumptions of Cost-Volume Analysis

    One product is involved

    Everything produced can be sold

    Variable cost per unit is the same regardless of volume Fixed costs do not change with volume

    Revenue per unit constant with volume

    Revenue per unit exceeds variable cost per unit

    Cost-Volume Relationships

    Break-Even Problem with Step Fixed Costs

    Multiple Product break-even point

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    Breakeven Analysis Step Fixed Cost

    A manager has options to purchase 1-3 machines. The

    details are as follows:

    Variable cost = 10/unit, Revenue = 40/unit

    Determine BEP at each stage.

    If annual demand is between 580-660 units, how many

    machines should be purchased?

    No of Machines Annual fixed cost total) Range of Output

    1 9,600 0 to 300

    2 15,000 301 to 600

    3 20,000 601 to 900

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    Breakeven Analysis Example

    Homework

    ABC Manufacturing intends to increase capacity by

    overcoming a bottleneck operation through the addition of

    new equipment. Two vendors have presented proposals as

    follows:

    The price for each product is 20.

    What is the breakeven quantity for each proposal?

    At what capacity would both plans incur the same cost?

    Proposal Fixed cost Variable cost

    A 50,000 12

    B 70,000 10

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    Some Short-Term Capacity Options

    Lease extra space temporarily

    Authorize overtime

    Staff second or third shift with temporary workers

    Add weekend shifts Alternate routings, using different work stations that may

    have excess capacity

    Schedule longer runs to minimize capacity losses

    Level output by building up inventory in slack season

    Postpone preventive maintenance (risky)

    Use multi-skilled workers to alleviate bottlenecks

    Allow backorders to increase, extend due date promises, or

    have stock-outs

    Subcontract work