Mpyreon (Team B) Team Charter

Mission Statement

“Our focussed and dedicated team of determined individuals is committed to providing a professional working environment that encourages and rewards insight, creativity, teamwork, and enthusiasm. Each project we complete will be done with superior industry knowledge, a genuine enthusiasm for what we do, and a real understanding of the core issues. We will successfully execute projects for our stakeholders and place value on building upon these long term relationships. Most importantly, our team will learn and grow with each other while concentrating on having fun."

Goal Statement

Our goal is to achieve an accumulated average grade of 85% and to understand and apply core concepts from our courses. This goal will be achieved by members exemplifying exceptional communication skills, leadership, planning and organization, participation, and production of high quality work. A secondary team goal is to develop into a high performance team by becoming highly collaborative, task orientated, possessing identification based trust, and fostering creativity and diversity in ideas.

List of Upcoming Team Assignments, Performance Goals, and Stakeholders

Project/Assignment Class Due Date Mark Value Desired Outcome/ Performance Goals Stakeholders

Team Charter Part # 1 (Goals and

Processes)

ORGB 1100

September 21st, 2009

(No Marks awarded)

Completion

Develop Team goals and structure

Learn how to function as one

Professor Team Members

Example Case MKTG 1102

September 28th, 2009

(No Marks awarded)

Completion

Improve presentation skills

Be comfortable and confident in front of an audience

Solve the marketing problem collaboratively

Team Members Peers/Students Professor Sally Smart,

Owner of Golden Dreams Laundromat

Final Team Charter

MKTG 1102

ORGB 1100

Monday September 28th, 2009

Friday, October 2nd, 2009 at 1:30pm

(Worth 10% of Final Grade)

Desired

Team Mark: A-90%

Develop the ability to work interdependently and collaboratively

Establish and commit to Team Charter

Develop effective processes and rules, and goals for each project

Family members ORGB 1100 &

MKTG 1102 Professors

Team Members

Commercial, “Why I Came to BCIT”

BSYS 1000

W/O October 2nd, 2009

Desired Mark: A-90%

Improve computer skills

Enhance creativity by researching previous commercial projects and discovering new ideas

Current BCIT Students

Faculty Family members Prospective BCIT

Students Peers Professors YouTube

Viewers

Team Written Report-Case 1

MKTG 1102

W/O October

19th, 2009

(7.5% of Final grade)

Desired Team Mark:

A-85%

Understanding and

utilizing marketing concepts

Efficiently and strategically problem solve

Be creative and employ concise and professional language

Client in Case Professor Team members

Peer Assignment Part 1

ORGB 1100 -

Lab

W/O October

19th, 2009

Desired Team Mark:

A-90%

To be able to provide clear and constructive feedback to teammates in order to better ourselves and team performance

Professor Team Members

Peer Assignment Part 2

ORGB 1100 -

Lab

W/O November 2nd, 2009

Desired Team Mark:

A-90%

Build from Peer assignment part 1

Peers Professors Team members

Team Oral Presentation - Case

2

MKTG 1102

W/O November 2nd, 2009

(7.5% of Final Grade)

Desired

Team mark: A-85%

Demonstrate a clear understanding of marketing concepts

Successfully perform a lengthy and cohesive team presentation

Client in case Peers/audience Professor Students

Team Roles

Team Member  Primary Team Role  Secondary Team Role 

Natasha Gowda  Implementing  Creating & Investigating 

Chris Hauk  Creating  Implementing 

Dave Roper  Shaping  Coordinating 

Ying Ying Choi  Finishing  Creating 

Geoff Salt  Supporting  Evaluating 

Courtney Szabo  Evaluating  Investigating & Coordinating 

Team Oral Presentation

COMM 1100

W/O November 9th, 2009

(15% of Final Grade)

Desired

Team Mark: A-85%

Feel comfortable in-front of live audience

Peers/audience Professor Team members

Team Written Report-Case 3

MKTG 1102

W/O November 16th, 2009

(7.5% of Final Grade)

Desired Team Mark:

A-85%

Understanding and utilizing marketing concepts

Efficiently problem solve

Be creative and employ concise and professional language

Client in case Professor Team mates

Peer Assignment Part 3

ORGB 1100

W/O Nov. 30th, 2009

Desired Team Mark:

A-90%

Build from part 1 and 2

Peers Professor Team mates

Team Written Report-Case 4

MKTG 1102

W/O November 30th, 2009

(7.5% of Final Grade)

Desired Team Mark:

A-85%

Understanding and utilizing marketing concepts

Efficiently problem solve

Be creative and employ concise and professional language

Client in case Professor Team mates

1. How the team will address missing roles and/or roles that are over-represented: Team members will alternate between their primary and secondary team roles according to

members skill set and task at hand. For team roles that do not have an assigned team member one option will be to assign the teammate which had the highest score in that category.

Secondly, to rectify the underrepresented role of investigating, we will assign individual

research tasks to each member. To remedy the underrepresented role of evaluating, we will assign an evaluator for each project or choose the evaluator based on the highest score for the role preference assignment. For team roles that are over represented it is up to the evaluator to recognize the situation with the team and then we will decide who will take on the role.

2. The challenges the team will face when requested to rotate roles and how the

challenges will be addressed: Some challenges the team may face are members not being comfortable in certain roles

and team members being over represented in certain areas; as well as team members becoming bored in certain roles and wanting to change. We will address these challenges as a team and team members will have the chance to play a part in each role before the end of our term if they choose.

When someone is being put into a role that they’re uncomfortable with, the team will offer full support and encouragement to succeed in that role. If the role proves too difficult for that person, that person may choose another role suited to their skills, confidence, and the teams needs.

Because there are primary and secondary roles, each team member in those roles will be responsible to oversee that the roles are being represented accordingly, when team members are working outside of their roles.

Processes (Ground Rules)

1. How the team will communicate: a. E-mail members a reminder before each meeting; also include specifics,

including objectives, what is hoped to accomplish, member roles (timekeeper, moderator...)

b. Contact through Facebook, telephone numbers and emails c. Designate one person to email and ‘wall post’ on our private Facebook group

all team members each week, as not to cause e-mails flying back and forth d. Days to meet outside of class: Sunday, Wednesday, Friday

2. Expectations of each other regarding team meetings:

a. Respect each team members opinions and ideas b. Participate to your greatest ability c. Always come prepared, bring research, resources for project/assignments d. Be punctual to each meeting

e. Keep an open mind. Members will be flexible when the unexpected occurs and react in the best interest of the team

f. Differentiate our team by remaining creative and innovative: Perform a brainstorming routine during team meetings to come up with the most effective decisions

3. Recognizing and celebrating success: a. Build a social identity with our team and celebrate when a job well done b. Acknowledge everyone’s hard work and effort c. If possible, go have a drink or a meal together d. Encourage each other to continue to excel e. Build relationships by offering support to team members who are having

difficulty putting together the content of the assignment

4. Distribution of tasks among team members: a. Everyone should have equal input and tasks distributed equally b. If a member is more knowledgeable in a certain skill; if time permits, the

team member who is more knowledgeable should assist others c. Roles in a meeting: (assign roles relative to each person’s skill set) and if

someone wants to take on the challenge of a role, then it should be allowed

5. Scheduling and establishing deadlines: a. Prioritize our assignments to make sure they always get handed in on time b. A project/assignment complete: a minimum of a day in advance to create a

leeway, if possible

6. Decision making and problem solving: a. Everyone should individually contribute their opinions to the team; however,

the team should ultimately come to an agreement that everyone is comfortable with

b. When problems arise with decision making, the team will resort to ‘majority rules’

7. Handling disagreements and conflicts: a. Everyone is treated as equals b. If the case arises where a mediator is needed, the group will vote for a

mediator within the group to handle that specific issue c. Initially problem solve and then proceed to compromise d. Members will act with integrity and professionalism at all times

Progressive Discipline Process

1. FORM, STORM, NORM, PERFORM and CLOSE

2. Required Participation Guideline: Like the BCIT Policy, team members must come to 80% of all planned meetings – in general. In the event where a member fails to contribute the required work to the given assignment, that member will not receive a mark and will be left off of the cover page.

3. The team members meet several times a week. When we meet we evaluate the tasks at

hand and we evaluate each others performance. In the case where one team member does not contribute to an assignment, the remaining five team members will discuss the situation and decide how to present a verbal warning or first offense, whether it be presented one on one or as a group. This process will be repeated, however for the second offense, the team members will decide how to present a written warning, whether it be written by email or in a letter. If a member commits a third offense, we will hold a meeting with our instructor and vote for his or her termination from the team.

4. Guidelines for Warranting Warnings:

a. Warrant for Verbal Warning: Team member who doesn’t contribute to 80% assigned responsibilities for the group project for the first time this semester

b. Warrant for Written warning: Team member who doesn’t contribute to 80% of their assigned responsibilities for the upcoming group project for the second time in the semester

c. Warrant for Termination: Team member who doesn’t contribute to 80% of their assigned responsibilities for the third group project will be terminated, upon consultation with our Professor

Evaluation Criteria 1. Organization and Planning: Members demonstrate high organizational skills by prioritizing tasks, setting and meeting deadlines, and plan for upcoming assignments. 2. Leadership: Member demonstrates effective leadership by taking initiative, acting accountable and remaining well informed of team responsibilities, in order to lead team in the right direction. 3. Participation/ Contribution: Member contributes by completing assigned responsibilities, attending required meetings, and participating by expressing ideas and concerns to the team. 4. Communication Skills: Member possesses a clear and open style of communication and effectively conveys information in an engaging manner. 5. Quality of Work: Member performs each task to the best of their abilities by executing all criteria laid out in assignments, as well as successfully improving on past performance by integrating performance feedback.

Team Member Signatures

Natasha Gowda Dave Roper Ying Ying Choi Chris Hauk Courtney Szabo Geoff Salt

Mpyreon (Team B)

TEAM CHARTER

ORGB 1100

ATTN: Professor Svitlana Kominko

Ying Ying Choi Natasha Gowda

Chris Hauk Dave Roper Geoff Salt

Courtney Szabo

(BCIT MKTG 1, Set J)

Friday, October 2nd 2009

Mpyreon (Team B)

TEAM CHARTER

MKTG 1102

ATTN: Professor Anne Marie Webb-Hughes

BY: Ying Ying Choi Natasha Gowda

Chris Hauk Dave Roper Geoff Salt

Courtney Szabo

(BCIT MKTG 1, Set J)

Tuesday, October 6th 2009