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Organizing Group a Final
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A PRESENTATION
BY:ANAND.RAMANUJAM
ARPITA.SIDHARTHASMA.HUSSAIN
RACHANA.SINGH
RELU.JOHN
SIDDHARTH.PANDY
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Introduction to organizing Principles of Organizing
Formal & Informal Organization
Line Organizational Structure
Line and Staff Structure Functional Structure
Matrix Structure
Departmentation
Accountability
Decentralization
Delegation Of Authority
Committee
Authority & Responsibility
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INTRODUCTION TO ORGANIZING
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Organizing is the process of identifyingand grouping of the works to beperformed, defining and delegating
responsibility and authority andestablishing relationships for thepurpose of enabling people to work
most efficiently- LOUIS A. ALLEN
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Organizing helps Organizations to reap thebenefit of specialization.
Organizing provides for Optimum utilization
of resources. Organizing helps in Effective
administration.
Organizing channels for Expansion andgrowth.
Organizing achieves co-ordination amongdifferent departments.
Organizing creates scope for new change.
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PRINCIPLES OF ORGANIZING
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Principle of Specialization
This principle says that the work within theorganization should be divided according to the
qualifications of subordinates to achieve thegoals effectively.
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Principle of Functional Definition:
According to this principle, all the functions in aconcern should be completely and clearly
defined to the managers and subordinates.This can be done by clearly defining the duties,responsibilities, authority and relationships ofpeople towards each other. Clarifications in
authority- responsibility relationships helps inachieving co- ordination and therebyorganization can take place effectively
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Principles of Span of Control/Supervision
According to this principle, span of control is aspan of supervision which depicts the number
of employees that can be handled andcontrolled effectively by a single manager.According to this principle, a manager should
be able to handle what number of employeesunder him should be decided.
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Principle of Scalar Chain
Scalar chain is a chain of command or authoritywhich flows from top to bottom. With a chain ofauthority available, wastages of resources areminimized, communication is affected, overlappingof work is avoided and easy organization takesplace. A scalar chain of command facilitates work
flow in an organization which helps in achievementof effective results. As the authority flows from topto bottom, it clarifies the authority positions tomanagers at all level and that facilitates effective
organization.
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Principle of Unity of Command
It implies one subordinate-one superiorrelationship. Every subordinate is answerable
and accountable to one boss at one time. Thishelps in avoiding communication gaps andfeedback and response is prompt. Unity ofcommand also helps in effective combination ofresources, that is, physical, financial resourceswhich helps in easy co- ordination and,therefore, effective organization.
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Chester I. Barnard defined formalorganisation as a system of consciously
coordinated activities or forces of two or more
persons.
It refers to the structure of well-defined jobs ,
each bearing a definite measure of authority,responsibility, and accountability.
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FormalOrganisation
Divisionof labour
Scalar &functionalprocess
Structure
Span ofcontrol
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Organisation structure is laid down by the topmanagement to achieve organisational goals.
Organisational structure is based on division
of labour & specialization to achieve efficiencyin the operations.
Organisational structure concentrates on the
jobs to be performed & not the individualswho are to perform jobs.
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The organization does not take intoconsideration the sentiments of theorganizational members.
The authority &responsibility relationshipcreated by the organization structure are tobe honored by everyone.
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Informal organisation refers to therelationship between people in theorganisation based on personal attitudes,
emotions, prejudices , likes, dislikes etc.Large formal groups give rise to small
informal or social groups.
They are not preplanned, but they developautomatically through continuous interactionbetween people.
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It serves as a very useful channel ofcommunication in the organisation.
The informal leader lightens the burden of the
formal manager & fill in the gap in themanagers abilities.
It gives psychological satisfaction to the
members.It encourages the managers to plan as well
as to act carefully to support & supplement
the formal organisation.
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INFORMAL ORGANIZATION
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Origin:
Formal Organisation are created byconscious managerial decision. Informal Organisation arise naturally within
the formal organisation.
Purpose Formal organizations are created for
realizing certain well-defined objectives. Informal groups are created by
organizational members for their social andpsychological satisfaction.
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Structure
Formal organisation is hierarchical pyramid-shaped and bureaucratic in structure with well-defined positions, rigid indication of roles,superior-subordinate relationships on impersonalbasis etc.
Informal organisation is uncharitable, it looks likea complicated & common social network ofinterpersonal relationships.
Stability
Formal organisation is usually stable.
The life of informal groups is generally short.
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Flexibility
Formal organisation follows a rigid structure ofrelationship.
Informal organization is loosely structured and ishighly flexible in nature.
Behavior
In formal organisation individuals are required tobehave in the prescribed manner in their work
situations.But, in informal organisation individuals behavior
& group behavior influences each other.
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LINE ORGANIZATIONALSTRUCTURE
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PRODUCTIONMANAGER
FINANCEMANAGER
MARKETINGMANAGER
SUPERINTENDENT
SALES
SUPERVISORACCOUNTAN
TFOREMAN
SALESMANCLERKSWORKERS
GENERALMANAGER
ASST. FINANCEMANAGER
ASST.MARKETINGMANAGER
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Line of authority & instructions are vertical.They flow from top to bottom.
The unity of command is maintained bystraight & unbroken line. It implies that eachsubordinate
receives instructions from his immediatesuperior.
All persons at the same level of
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Simplicity : this organization is simple in bothunderstanding & implementation.
Discipline :since each position is subjected
to control by its immediate superior position,often the maintenance of discipline is easy.
Prompt decision : most of the decisions are
taken by the superiors concerned. Thismakes the decision making process easier &less time consuming.
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Orderly communication: in this type of organizationscalar chain of communication is followed. This
means the communication going up or down willpass through the immediate superiors
Easy supervision & control: the line organizationprovides for easy supervision & control becauseeach subordinate by a single superior.
Economical:the line organization is quiteeconomical because it does not use staff
specialists whose appointment is a costly affairespecially for small organizations.
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Lack of specialization:the line organization does
not offer scope for specialization. It is not suitablefor big organizations.
Absence of conceptual thinking: the managers in
this type of organization do not find time forconceptual thinking because they are busy withday to day activities of the organization.
Autocratic approach: the line organization is
based on autocratic approach Problems of coordination: coordination is
achieved only through horizontal relationships but
line organization stresses on vertical relationship
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LINE & STAFF STRUCTURE
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LINE &STAFF STRUCTURE
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Line authority remains the same
Managers are assisted with staffs for adviceand support on decision making
Authority is from top to bottom
Staffs are not involved in decision making
Staff investigates, informs and recommendsto managers
Popular as most problems are complex andrequire expert knowledge and skill to solvethem
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Specialized Knowledge
Reduction of burden
Better decisions
Proper weightage
Unity of command
Disadvantages:
Conflicts between managers and staff
Performance of the staffs not accounted for
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Expert advice from staffs over complexproblems whereas problem solving is difficultin line structure
Better and processed decision makingcompared to line structure
Suitable for large organizations as comparedto small organizations
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FUNCTIONAL STRUCTURE
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Functional organizational structures are bestsuited for companies producing standardized
goods and services at large volumes and lowcost. Therefore, functional structures may bemost effective for companies operating inrather stable environments with low rates ofchange and dynamism.
Employees within the functional divisions ofan organization tend to perform a specializedset of tasks.
Functional structures are useful for relativelybig companies. Employees within thefunctional structure are differentiated toperform a specialized set of tasks.
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Small to mediumsized firms with limitedproduct diversification.
Specialization of functional knowledge.
Less duplication of functional resources.
Facilitates coordinates within functionalareas.
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Weak coordination of functional groups.
Restricted view of overall organisational goals.
Limits customer attention.
Slower response to market changes.
Burdens chief executives with decisions.
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The matrix structuregroups employees byboth function and product.
A matrix organization frequently uses teamsof employees to accomplish work, in order to
take advantage of the strengths, as well asmake up for the weaknesses, of functionaland decentralized forms.
Matrix structure is amongst the purest oforganizational structures, a simple latticeemulating order and regularity demonstratedin nature.
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Weak/Functional Matrix: A project managerwith only limited authority is assigned tooversee the cross- functional aspects of theproject. The functional managers maintain
control over their resources and project areas.
Balanced/Functional Matrix: A projectmanager is assigned to oversee the project.
Power is shared equally between the projectmanager and the functional managers. Itbrings the best aspects of functional andprojectized organizations. However, this is themost difficult system to maintain as the
sharing power is delicate proposition.
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Strong/Project Matrix: A project manager isprimarily responsible for the project.Functional managers provide technical
expertise and assign resources as needed.
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The cross functional teams of a matrix
structure reduce the functional barriersbetween departments, and increase theintegration of functions.
Matrix structures open up for communication,and may provide an opportunity for teammembers to learn from each other - thusdistributing valuable knowledge laterally
within the organization. The matrix structure makes it possible to
assign specialized resources to projects when
needed.
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A matrix structure lacks the effectiveness of
bureaucracy, and will potentially not work ifthe organization does not need to react swiftlyto changes
The flat hierarchy may be the cause ofconflict, and different stakeholders maypursue entirely different goals.
The great focus on integration between
functional areas requires a great amount oflateral communication, and it may requiregreat resources to get information distributed
efficiently between team members.
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DEPARTMENTATION
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The process of classifying an organization onthe basis of departments or similar activities,to facilitate planning and control. It leads to
grouping of both functions and personnel whoare assigned to carry out allocated functions.
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Increase efficiency
Fixation of accountability
Performance appraisal
Better control
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1. Functional Departmentation:
Departments are created on the basis of
specified functions to be performed likeproduction,finance,marketing and personneldepartment. Functional departmentation isuseful where there is production of single
product or similar kind of product, for exampleTV, Computer etc
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2. Product Departmentation
Grouping of activities on the basis of productand applied where there is a large range ofproducts manufactured. Top management can
easily evaluate the performance of differentproduct divisions and greater attention can bepaid to the product line which is less
profitable.
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3. Customer Departmentation
Departments formed to cater different kinds of
customers. Management groups activities onthe basis to cater the requirements of clearlydefined customer groups. A marketingdepartment may be divided into following
Marketingmanager
Wholesaledept
Retail dept Exportdept
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4. Process Departmentation
Manufacturing organizations having numberof production process does departmentationon basis of production process or equipment.Manpower and material brought together insuch department to carry out particularoperation. a textile mill may be divided into
following process
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Chief
executive
spinning weaving dyeing
Generalmanager
Packing
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ACCOUNTABILITY
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Accountability is the willingness and interest toassume responsibility for ones actions and
work. Without accountability, an organization isincapable of achieving and sustaining high
performance. Implementation of accountabilityand be done in following ways:
Clearly define goals:Individuals have a tendency to feel ownershipof measurable goals and will work harder toachieve those goals.
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Carry out on agreed upon consequences:
Once goals and outcomes have been agreedupon, follow-through on the variousconsequences for results that meet and donot meet expectations.
Develop and training of workforce to feelaccountable for their actions:
Accountability in the workplace is supportedwhen there is ongoing discussions with youremployees about their goals and the impactsthe goals have on the organization.
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DECENTRALIZATION
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Decentralization is the policy of delegatingdecision making authority to the lower levelsin an organization. the top executives delegatemuch of their decision-making authority to
lower tiers of the organizational structure. Forexample, if an experienced technician at thelowest tier of an organization knows how to
increase the efficiency of the production, thebottom-to-top flow of information can allow thisknowledge to pass up to the executive officers.
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Relieving burden
More efficient decision making
Ease of expansion
Empowering employees
Effective control and supervision
Improvement of motivation and morale
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DELEGATION OF AUTHORITY
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Delegation is defined as a process ofentrusting responsibility and creatingaccountability on those employees who are
entrusted responsibility and authority. A manager alone cannot perform all the tasks
assigned to him. In order to meet the targets,
the manager should delegate authority.Delegation of Authority means division ofauthority and powers downwards to thesubordinate. Delegation is about entrusting
someone else to do parts of your job.
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Elements of delegation:
1. authority
2.responsibity
3.accountability.
Importance of delegation:
1. Reduces the work load of managers.2. basis of superior-subordinate relationship.
3. improves managerial effectiveness.
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4. motivates subordinates.
5. facilitates development of workers.
6. facilitates organizational growth
Scope of delegation:
delegation is limited in scope because in
delegation only two parties are involved.it isconfined to manager and his immediatesubordinates.
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COMMITTEE
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A committee is a type of small deliberativeassembly that is usually intended to remainsubordinate to another, larger deliberative
assemblywhich when organized so thataction on committee requires a vote by all itsentitled members, is called the "Committee ofthe Whole".
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Governance: in organizations considered toolarge for all the members to participate indecisions affecting the organization as a
whole, a committee (such as a Board ofDirectors or "Executive Committee") is giventhe power to make decisions, spend money,or take actions. Some or all such powers may
be limited or effectively unlimited. Forexample of the later case, the Board ofdirectors can frequently enter into binding
contracts and make decisions which once
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Coordination: individuals from different partsof an organization (for example, all senior vicepresidents) might meet regularly to discussdevelopments in their areas, review projectsthat cut across organizational boundaries, talkabout future options, etc. Where there is alarge committee, it is common to have smaller
committees with more specialized functions -for example, Boards of Directors of largecorporations typically have an (ongoing) auditcommittee, finance committee, compensation
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Research and recommendations: committeesare often formed to do research and makerecommendations on a potential or planned
project or change. For example, an organizationconsidering a major capital investment mightcreate a temporary working committee of severalpeople to review options and make
recommendations to upper management or theBoard of Directors. Such committees aretypically dissolved after issuingrecommendations (often in the form of a final
report).
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Project management: while it is generallyconsidered poor management to giveoperational responsibility to a committee to
actually manage a project, this is notunknown. The problem is that no singleperson can be held accountable for poorperformance of the committee, particularly if
the chairperson of the committee is seen as afacilitator
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AUTHORITY & RESPONSIBILITY
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Authority is the power or right to takedecision.
To carry on the responsibilities every
employee need to have someauthority.So,when managers are passing theirresponsibilities to the subordinates, they alsopass some of the authority to the
subordinates. origin - authority arises because of a formal
position in the organization.
authority always flows from upward as a
superior always has more authority.
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Responsibility means the work assigned to anindividual.it includes all the physical andmental activities to be performed by theemployees at a particular job position. Theprocess of delegation begins when managerpasses on some of his responsibilities to hissubordination which means responsibility canbe delegated.
Responsibility also means all the physical andmental activities to be performed by anindividual in an organization.
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Responsibility cannot be entirely delegated assuperiors pass their responsibilities to thesubordinates..
Responsibilities flow downward as superiorspass responsibility to subordinates.
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1) Reference book Management- By James.A.Stoner,R.Edward Freeman and Daniel R.Gilbert,JR. (PearsonEducation 6th Edition)
2) Reference Book Management-By Stephen.Robbins,
Mary.Coulter and Neharika.Vohra. (Pearson Education10Th edition).
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