Organizational Study at Regional Telecom Training Center,

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RAJ KRISHNAN. R

Transcript of Organizational Study at Regional Telecom Training Center,

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RAJ KRISHNAN. R

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� BSNL is the oldest & largest telecommunication company in India .

� Provides Wire line, CDMA mobile, Internet, Broadband services.

� Currently have a total customer base of 99.64million.

� BSNL is one of the largest Public sector with the share capital of INR 17,500 crores.

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� BSNL has set up no. of training centers in different parts of India

� Started functioning in 1962 as the second of its kind next to TTC, Jabalpur MP

� Till 1982 functioned in rented building and started functioning in its own building.

� Facilities ( quarters, hostels,  lecture halls ,labs, canteen, post office)

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� Induction training for newly recruited officers.

� Refresher course of short duration to the field officers and orient them to new technologies.

� Workshops (sharing experience & solve field problems)

� Training courses for non BSNL candidates (

Telecom Technology , Computer Networking and Optical Fiber etc.

� New courses as & when demanded.

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� Preparation of annual course directory.

� Quarterly review or course.

� Issue of ¶A· circular.

� Issue of ¶B· circular.

� Stay arrangements for participants.

� Conduction of course module.

� Evaluation of the course module.

� Analysis and measurement.

� Front management process

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� Principal

� Divisional Engineer

� Chief Account Officer.

� Sub Divisional Engineer( administration, program, training, works, course development, examinations,welfare, technical, land&

building, library)� Resident warden

�  Junior Telecom Officer.

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� All the staffs and officers are committed toachieve organizational requirement.

� The course provided are matching the

customer·s requirements.

� Have good infrastructure and labs.

� Guest lecturer are provided.

� Every month Principal conduct meeting withall staff to analyze and take actions.

� Introducing new courses every year.

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� RTTC is an ISO 9001:2008 certified institution and first RTTC in India to achieve. Previouslycourse was for employees of BSNL , but now

open for external community which includes Engineering students, college lecturer etc. The institution has reached its present  status ofglory from a very modest beginning. As a 

training center, BSNL has  huge infrastructure facilities with well equipped labs and qualified faculty members.

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� www.bsnl.co.in

� www.kearalatelecom.com

� www.rttctvm.bsnl.co.in

� www.training.bsnl.co.in