DIVISION OF FINANCE

Committed to Service Excellence

Organizational Leadership

Presentation for CAP Study Group

Presented ByAnne Mayer

DirectorEmployee & Organizational Development

February 2009

2

Definitions

• Leadership: The act of influencing others to work toward a desired goal.

• Organizational Leadership: Guiding, directing and influencing individual and group behavior and activity toward setting and achieving the organization’s goals.

• Management: The process of achieving organizational results through people and other resources.

Organizational Leaders – It’s a Balancing Act

People Process

Relationship Task

Inspire Direct

Empathy Expertise

4

Formal Informal

• Positional

• Traditional

• Organizational authority

• Emergent

• Unofficial

• Accepted authority

Leaders

Pg.140

Leadership, Management &Authority

5

Leadership & Power

Power

RewardLegitimate

Coercive

Power

Expert Referent

Position Personal

Organization-al position

Tangible & non-tangible

rewards

Negativeconsequences

& fear

Knowledge& access to information

CharismaPersonality

•Compliance • Short-term compliance

• Resistance

• Short-term commitment

• Compliance

• Commitment• Reactive

• Sustained commitment

Typ

ical

resp

on

ses

Typ

eS

ou

rce

Pg. 141-143

Classical Management Theories: X, Y, Z

Pg. 152-153

Theory X

Assumes that people are lazy; they hate work to the extent that they avoid it.

To get people to do work, they must be rewarded, coerced, intimidated, and punished

Workers have no ambition, no initiative

Theory Y

People want to work and grow. They will actively seek responsibility.

Reward is in the freedom to do difficult and challenging work by themselves

Employees are motivated by desire to satisfy unfulfilled needs. Theory Z

(William Ouchi)

People want to have responsibility and be involved in decision-making

People expect career path with formalized opportunity for promotion

Employees seek long-term employment and concern for family

(DouglasMcGregor)

Miscellaneous Chapter Concepts

Types of power Theories X, Y, Z

Participatory managementEmpowerment

Delegation of authorityChain of commandSelf-managementJob enrichment

Total quality managementTypes of organizations

A Tale of Two Leaders – Comparison of Leadership Styles

Pat Carrigan Hyman Rickover

Types of authority (formal, informal)

Types of power (legitimate, reward, coercive, expert, referent, position, personal)

Approach to managing people (X, Y, Z, participatory)

Degree of empowerment

Other observations

9

Thank you

Anne Mayeramayer@tamu.edu862-7615

Employee & Organizational Development

Division of Finance