Organizational Effectiveness 2013 Impact Assessment
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Transcript of Organizational Effectiveness 2013 Impact Assessment
WHAT ?
OE =Old EnglishOtitis ExternaöOrganizational Effectiveness
= what?
What happens
when you start asking questions?
People have important conversations.
Profitability
Positive change
Productivity
= Solutions Important conversations People+
= You talk about what matters to you
Important conversations People+
MeYou
Listen.
Discuss it together, across functions, at all levels.
Make decisions.
Change our company for the better. We
WHAT ? SO...
simplicity compliance
speed
growth mindset
impact not perfection
engagementemployees
Involvementquality
diversity
That’s the idea!
Money saved Learning
Time saved
Connections between people
Take VTI Day. We had one mission,
two themes and great results:
Talk. Listen. Solve.• 1800 webcast viewers • 176 contributions across 5 ‘As I See It’ threads• 1300 feedback cards • 1 great video with 100 employee contributors• 14 functional areas from 4 OPUs• 1 self-identified project leader • and 8 self-identified team members
What do they mean? • The project lead, Christine Davis, got valuable
experience and hours she could apply toward her professional certification in project management.
• The project was completed on-time, in-scope and under-budget.
• Everyone participated. • And the conversation is still going.
180014
1761300
100150
… but what’sbehind the
VTI Day numbers?
“ It turned out that my BI title didn’t matter… the experience fit with my talent and what I want to do in my career.” – Christine Davis, VTI Day project lead
and Specialist, Trial Documentation
Another example is an Alignment & Efficiency project that took on ways to improve
in large-scale initiatives within the Enabling Functions.
cross-functional collaboration
• Full transparency• Earlier communication• Decision-making at the right level,
by the right people • Strategic prioritization• A process for sharing goals… across all Enabling Functions
initiatives.
The results? • A new Enabling Functions Initiative
Board (EFIB) • Standardized key planning information
for large-scale initiatives• Annual cross-functional goal-setting
Alignment & Efficiency project goals:
“ Sometimes people feel that they can only improve what they can do, but things can’t change at the top… this is an example where senior leaders… are very open to change.” – Hillary Wilson, Enabling Functions
project lead and Brand Business Operations
OnboardingThe volunteer team took a look at the
Onboarding process to identify pain points and recommend improvements.
And yet another example of Alignment & Efficiency in OE:
Now, they’re connected and sharing ideas…
When we started, the OE network discovered that
many OPUs and functions were working to improve Onboarding.
And as a result, they’re saving time and money.
Onboarding Phase 1 is complete, and phase 2 is underway.
Our goal:• Speed up the process to get
new employees acclimated • Get them the tools they need
to start working• Create a connected, cohesive
onboarding experience
More to come…
Across OE, participants are seeing the benefits – and have ideas about what it can accomplish:
These are real quotes from an anonymous survey of OE participants.
“ Through OE people speak up without complaining, focus on real causes, take a systemic view, and work across silos more effectively.”
“ Working with people that want to change something.”
“ OE is evidence that you could motivate a large group of people to go above and beyond without extra infrastructure, money.”
That everyone is willing to step forward and be a part of a solution – don’t complain – make the company better.
We seek simplicity and clarity – understand the input to the output before taking actions.
We become more effective working across functions or businesses and recognize it’s all connected…
NOW WHAT?
This is your workplace.
You have control.
OE = So how do you want to
get involved?How can you affect change?
MeYou
We