ORGANIZATIONAL DEVELOPMENT

PROCESS

PRESENTER :NOR AZMI AHMAD

MOHD ZAMRI MAT ZAIN

HAPDZAN HUSAINI

LAI LUNG KWANG

INSTRUCTOR :DR KHAIRUDDIN IDRIS

Organizational Development Process :

The Model

Gary N.McLean (2005). Organization Development: Principles, Processes, Performance. San Francisco, USA: Berrett-Koehler.

Retrieved from http://en.wikipedia.org/wiki/Organization_development based on the Kurt Lewin Model of Action research

Retrieved from http://hrpeople.monster.com

Retrieved from http://www.authorstream.com/Presentation/Bharathisunagar-347048-5-managing-od-process-entertainment-ppt-powerpoint/

Organization /leader recognizes that a problem exists which impact the effectiveness, mission & health of organization.

Leadership has a vision of a better way and wants to improve the organization in term of performance.

Dissatisfaction with the present situation.

To achieve the first steps towards reaching the desired vision.

Business is not as usual

WHY DIANOGS

ISto identify

system parameters and

recognize symptoms,

problems, and causes of the organization effectiveness

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Figure of The diagnostic process

Tentative ProblemAreas Identified

Collect Data

More DataNeeded Now

Data Feedback

More DataNeeded Now

Problem Areas Identified

No ChangeAt Present

Diagnosis Work onProblem Causes.Result is Change

ClientTarget Motivated

To Work on Problem

YES

1

23

4

5NO

YESNO

6

7

8

is used to analyze the organization as a socio-technical system interacting with its external environmentCause maps are mathematical representations of perceived causal relationships among variables. Among the most important factors such as quantity, speed, frequency, quality, morale, and so forth)This technique assumes that at any given moment an organization is in a state of equilibrium/balanced

INTERVENTION!!!

Self renewal

Conceived of as a response to routine and lack of intellectual stimulation, which characterize many occupations in our society (Gardner,1964; Hudson, 1991).

Organization renewal define as an ongoing process of building innovation and adaptation into organisation

Evaluation and monitoring

Model of five alternative ways to evaluate

1.Ask the expert

2.What’s the target

3.Did we hit the target

4.Mid course correction

5.Continues monitoring

(Weiss & Rein, 1970)

Stabilizing

process maintenance phase.

takes place under conditions of unfreeze ness which are necessary for the changes to have an impact once introduced

h

owever it is necessary that the changed system should stabilize to allow the changes to permeate the culture of the organization.

The process consists of activities to maintain the effectiveness of the intervention by receiving feed back about the change & produced modifications

CIP IS • An ongoing effort to improve products, services or processes through intervention.

WHY NEED CIP ?• Organization environment became more-more competitive and business became usual. • Only two type of organization - those that are changing and those that are going out of business.

HOW TO DO?• Continuously introduce changes through repeating the cycle of organization development process.

Also known as Deming Cycle and made it famous by Dr W. Edwards Deming PDCA model was introduced by Walter A Shewhart

Develop and

implement plan

Study the approach

es, techniqu

e & result

Define and analyze the current process

Action : Correction , Prevention,Engraft and plan next CP

KAIZEN

BENCHMARKING

TQM

Organization need to continuously

introduce changes through repeating the cycle of organization

development process for continues existing in the market.