ORGANIZATIONALCITIZENSHIPBEHAVIOUR

PRESENTED BY :- ANURAG SINGH

NARENDER SINGH

CONTENTS

• Meaning & Definition of OCB

• Dimensions of OCB

• Antecedents of OCB

• Similar Constructs

• Benefits of OCB

Organization Citizenship Behavior(OCB)Definition :-

Dennis Organ (1988) defines OCB as “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization

It means that :- OCBs are discretionary in nature,

These are not a part of job description,

Not directly recognized by formal reward system,

contribute positively to overall organizational effectiveness

Dimensions of OCB

Altruism

Courtesy

Conscientiousness

Civic virtue

Sportsmanship

OCB

OCBI OCBO

OCBI

.Altruism.Courtesy

OCBO

.Conscientiousness .Civic virtue

.Sportsmanship

Antecedents of OCB

Job satisfaction

Organizational justice

Organizational commitment

Personality Task Leadership

Similar constructs

Contextual performance Prosocial organizational Behavior

Extra role Behavior

A Mythological View

• An interesting parallel can be drawn between OCB and the concept of karma as explained in THE BHAGVAD GITA.

• As lord Krishna says ‘one should do his karma without expecting any fruits in return’ one should act without being attached to the ‘results’.

Benefits of OCB

• a positive impact on employee performance and wellbeing

• enhance productivity

• free up resources

• attract and retain good employees

• create social capital