Organizational Behaviour- Chart
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Transcript of Organizational Behaviour- Chart
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IntroductionIntroduction
rgan za ona e av or
for more chapters visit us:
http://www.ChaptersWorld.com
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Chapter OutlineChapter Outline
What Managers Do
Enter Organizational Behavior
Replacing Intuition with Systematic
Study
Contributing Disciplines to the OB Field
Challenges and Opportunities for OB
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What Managers DoWhat Managers Do
Gets things done through otherpeople
and direct the activities of others to
attain goals
Do their work in an organization
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Management FunctionsManagement Functions
We have four management functions Planning,organizing,leading,controlling.
1) Planning
Includesdefininggoals,establishing
strategy,an eve op ngp anstocoor nateactivities.
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Management FunctionsManagement Functions
2) OrganizingDeterminingwhattasksaretobe
done,whoistodothem,howthetasksaretoberou edwhore ortstowhom andwhere
decisionsaretobemade.
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Management FunctionsManagement Functions
3) Leading
Includesmotivatingsubordinates,directingothers,selectingthemosteffective
communicationchannels,andresolvingconflicts.
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Management FunctionsManagement Functions
4) Controlling
Monitoringactivitiestoensure
theyarebeingaccomplishedasplannedand correc nganys gn can ev a ons.
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Mintzbergs Managerial RolesMintzbergs Managerial Roles
Interpersonal Roles
Figurehead.
Forexamplewhenamanagerissupervising
adepartmentthenheisthefigureheadofthatepar men .
Leadership.
thisroleincludeshiring,trainingand
motivatinganddiscipliningtheemployees.
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Managerial RolesManagerial Roles
Informational Roles Monitor
Thisroleincludescollectinginformationby
readingmagazinesandtalkingtootherpeopletoknowaboutthe ublictaste, lannin ofthe competitorsetc.
Disseminator
Whenthemanagerstransmitthisinformationtoorganizationalmemberstheyareplayingtheroleofdisseminator.
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Managerial RolesManagerial Roles
Spokesperson
Whenthemanagerismakinganyannouncementregardingtheorganizationthenheisplayingtheroleofaspokesperson.
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Managerial RolesManagerial Roles
Decisional Roles Entrepreneur
Asentrepreneurthemanagerinitiatesandoversee
thenewactivitiesthatwillimproveorganizational
performance
Disturbance Handler
Themanagertakescorrectiveactionsin
responsetoarisingproblems
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Managerial RolesManagerial Roles
Resource Allocator.
Allocatingresourcestodifferentdepartments
Negotiator.
Theydiscussissuesandbargainwithotherfirmstogetadvantagefortheirownunit.
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Organizational BehaviorOrganizational Behavior
Definition.Organizational Behavior is a
discipline, concerned with understanding,
describing, predicting and controlling human.
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Explanation of definitionExplanation of definition
A manager can know the behavior ofemployee through interacting withhim/her and by observation.
whether the employee will be fruitful fororganization or will create problems in
future.
Although every individual carries adifferent behavior, in order to have a
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Why Do We Study OB?Why Do We Study OB?
To learn about yourself and how to dealwith others
You are part of an organization now, andwill continue to be a art of variousorganizations
Organizations are increasingly expecting
individuals to be able to work in teams, atleast some of the time
Some of you may want to be managers orentrepreneurs
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Contributing Disciplines to the OBContributing Disciplines to the OB
Field.Field.
Psychology
The science that seeks to measure,
explain and sometime change thebehavior of human beings and other animals.
Basically psychology is the study ofmind and behavior, if a manager isgood in psychology, it will help him in
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Contributing Disciplines to the OBContributing Disciplines to the OB
Field.Field.Sociology
The study of people in relation
to their fellow human beings.
Sociology is the study of group behavior,because an organization is a social unitwhere different individuals work in
groups, therefore sociology can help a
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Contributing Disciplines to the OBContributing Disciplines to the OB
Field.Field.Social Psychology
anareawithinpsychologythatblends
conceptsfrompsychologyandsociology
andfocusesontheinfluenceofpeopleononeano er.
Psychology studies individual behavior andsociology is concerned with groupbehavior, social psychology focuses onhow group behavior influences individualbehavior.
An new em lo ee who oins or anization
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Contributing Disciplines to the OBContributing Disciplines to the OB
Field.Field.AnthropologyThe study of societies to learn about human
beings and their
activities. It helps us understand differences inu
values and attitudes between people in differentcountries.
In organization we find people frommultiple cultures, Difference of religion,education, customs and values causes
difference between two cultures
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Contributing Disciplines to the OBContributing Disciplines to the OB
Field.Field.
Political Science
The study of people in a political
environment and allocation of poweramong
people to any single individual.
Political science is concerned with allocation ofpower, it talks about the factors which makepeople give the right in hand of a single
individual to rule them.
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Challenges and Opportunities forChallenges and Opportunities for
Organizational BehaviorOrganizational Behavior
Responding to globalization.
todaysbusinessesarenotlimitedtotheirnativecountriesandcrossingthe
oundariesoftheircountries.itis uite ossibletoda thatamanagerisfromonecountryandstaffandmarketisfromother.
Itisagrowingchallengetounderstandtheneeds,preferencesandattitudesofotherculturesinorderto
bettersatisfythemandprovidethembetterservices.
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Challenges and Opportunities forChallenges and Opportunities for
Organizational BehaviorOrganizational Behavior
Workforce diversity.
Todays workforcem ng v r . n u
different age groups, gender,
races. Managing the workforcediversity has become a global concern.
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Challenges and Opportunities forChallenges and Opportunities for
Organizational BehaviorOrganizational Behavior Improving quality and productivity.
companiesarerapidlystartingtheir
operationsinotherpartsoftheworld, t usresu t ng n ncrease compet t on.
Inordertogaintheirsharethecompanies
havetoprovidegoodquality.Forthispurposetwotermsarebeingused.
Qualitymanagement andprocessreengineering.
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Challenges and Opportunities forChallenges and Opportunities for
Organizational BehaviorOrganizational Behavior Quality management.QMisthenameoftheconstant
attainmentofcustomersatisfaction
allorganizationalprocesses.
Process reengineering.
Itasksmanagerstoreconsiderhowworkwouldbedoneandhowtheirorganizationwouldbestructurediftheywerestarting
fromtoda theirbusiness.
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Challenges and Opportunities forChallenges and Opportunities for
Organizational BehaviorOrganizational BehaviorEmpowering people.
Empoweringemployeesinthe
or anizationsisconsideredthe
keyofsuccess.
Evendecisionmakingisbeingpusheddowntooperationallevel.
Theconceptofselfmanagedteamsisemerginginbusinessworld.
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Challenges and Opportunities forChallenges and Opportunities for
Organizational BehaviorOrganizational Behavior Coping with temporariness.jobsarebecoming
morediverse,theemployeeshavetoupdatetheir
knowled econtinuousl ,the allhavetoknowhowto operatecomputers,andotherlatest
communicationtools,andshouldbe
readytofilltemporaryworkassignments.etc.
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Challenges and Opportunities forChallenges and Opportunities for
Organizational BehaviorOrganizational Behavior Working in Networked organizations.theinternetandtheabilitytolink
computerswithinorganizationsandbetween
organizationshavecreatedadifferent wor p ace ormanyemp oyees.
Itallowspeopletoworktogethereventheymaybethousandof
milesapart.Managingemployeesonlinerequiresspecialskillsandtechniques
whicharetobelearntonthepartoftheManager.