Organisational Structure 13.1Understand the basic concepts of organisational structure.
Organisational structure - tourvest.co.za · Organisational structure Tourvest is a group of...
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ECHO AFRICA SAFARIS GROUP Head office Bagdad Centre, CD1 R40, White River Tel: +27 (0) 13 750 0552 www.echoafricasafaris.com Organisational structure Tourvest is a group of independent business units run by managing directors who have full responsibility and accountability for the success and profitability of their operations. The Tourvest head office provides support to the business units, overall strategic direction as well as the identification and creation of synergy links between the business units. as at February 2019 Head Office | 28 on Sloane Office Park, Ground Floor - Block A, 28 Sloane Street, Bryanston Tel 011 728 0540 | www.tourvest.co.za dPA 6179 FINANCIAL SERVICES TRAVEL SERVICES DESTINATION MANAGEMENT TRAVEL RETAIL ACCOMMODATION AND ACTIVITIES AIRLINE GSA www.tourvestinflightretail.com South Africa Building 5, Greenstone Hill Office Park, Emerald Boulevard, Modderfontein Tel +27 11 663 8300 Tourvest holds the rights to the American Express Foreign Exchange franchise for Southern Africa. Under this banner, it operates a network of more than 50 branches at prime tourist sites. Tourvest Travel Services (TTS) specialises in business travel management solutions through its travel management operating brands American Express Global Business Travel, Seekers Travel, Maties Travel and IndoJet Travel. Through these operating brands it offers its market-leading online travel management solution – Travelit – to many of the country’s top 100 companies. It also offers leisure travel solutions through its online travel agency – Travel.co.za and acts as the general sales agent for Singapore Airlines. www.tourvesttravelservices.co.za Head Office Johannesburg 12 Autumn Street, Rivonia Tel +27 11 790 0000 Pretoria Tel +27 12 285 0240 South Africa www.gbtsouthafrica.com Rivonia Tel +27 11 691 0600 Cape Town Tel +27 21 408 9700 Port Elizabeth Tel +27 41 398 6400 Umhlanga Tel +27 31 566 8650 www.gotravel.co.za Grahamstown Tel +27 46 622 2235 Port Alfred Tel +27 46 624 4044 www.gogolftravel.co.za Rivonia Tel +27 790 0101 www.gosportstravel.co.za Rivonia Tel +27 790 0101 www.indojet.co.za Bellville Tel +27 21 914 4080 www.matiestravel.co.za Stellenbosch Tel +27 21 880 0025 www.seekers.co.za Rivonia Tel +27 11 790 0003 Cape Town Tel +27 21 408 9700 Port Elizabeth Tel +27 41 398 6400 Umhlanga Tel +27 31 566 8600 www.travel.co.za Rivonia Tel +27 11 790 0101 www.travelit.co.za Rivonia Tel +27 11 790 0100 www.wwtb.co.za Rivonia Tel +27 11 790 0089 Nigeria www.gbtnigeria.com Nigeria Tel +234 14 549 068 www.singaporeair.com/za Support Services Block 1, 257 Oxford Road, Illovo Tel +27 11 880 8560 South Africa Durban Tel +27 31 202 4303 Claremont Tel +27 21 674 0601 OR Tambo International Airport Tel +27 11 390 1488 Tourvest Destination Management (TDM) is the amalgamated business unit of Tourvest’s inbound wholesale, incentive, sports tourism and event management companies responsible for the development, sales, marketing and operations of tourism related activities. It comprises TDM Inbound South Africa, TDM Inbound Rest of Africa, GoVacation Africa, TDM MICE and TDM Global Sports, which are supported by a centralised services department called the TDM Backbone. Kirstenbosch Tel +27 21 762 2510 Kirstenbosch Logo Shop Tel +27 21 797 6852 Enterprise development in action! Cape Town International Airport Tel +27 21 934 1321 OR Tambo International Tel +27 11 390 3711 Sandton City Tel +27 11 783 6513 V&A Waterfront Tel +27 21 419 4246 Cape Point Tel +27 21 780 9202 Cape Town International Airport Tel +27 21 934 8901 Kruger Mpumalanga International Tel +27 13 750 2669 Protea Hotel Kruger Park Tel +27 13 735 0191 OR Tambo International Airport Tel +27 11 390 3696 Out of Africa Impulse (ORT) Tel +27 11 390 2871 Out of Africa Kids (ORT) Tel +27 11 390 2261 Out of Africa Kids Sun City Tel +27 14 552 1078 Out of Africa Kiosk (ORT) Tel +27 11 390 1205 V&A Waterfront Tel +27 21 418 5505 The Palace Collection, Lost City Tel +27 14 557 3227 Pilgrim’s Rest Tel +27 13 768 1116 OR Tambo International Airport Tel +27 11 390 1087 Sun City Tel +27 14 552 1042 Murray Harbour Tel +27 21 411 1011 Nelson Mandela Gateway Shop Tel +27 21 418 0185 Travel Retail is an international business which caters to the retail requirements of the travelling consumer. It does so through four sub-divisions: world respected destination retail stores reflecting a sense of place and offering a wide range of souvenir, craft and destination related gifting; specialist jewellery stores and experiential diamond cutting operations; destination and airport restaurants and taverns, and a duty free business offering inflight duty free and buy-on-board services to airlines including British Airways, SAA, Kenya and TAAG Angolan Airlines. The duty free sub-division has expanded its operations to include a ground duty free outlet at Murtala Muhammed International Airport, in Lagos, Nigeria, with another expected to open soon at Bole airport, Addis Ababa, Ethiopia. It also operates the Down Town duty free business in Cape Town. DUTY FREE AND INFLIGHT SERVICES DESTINATION RETAIL RESTAURANTS AND TAVERNS Addo Elephant National Park Tel +27 42 233 8672 Berg-en-Dal Tel +27 13 735 6108 Crocodile Bridge Tel +27 13 735 5016 Letaba Tel +27 13 735 6314 Lower Sabie Tel +27 13 735 0171 Mopani Tel +27 13 735 6530 Olifants Tel +27 13 735 5883 Orpen Tel +27 13 735 6320 Pretoriuskop Tel +27 13 735 5729 Punda Maria Tel +27 13 735 0214 Satara Tel +27 13 735 5880 Shingwedzi Tel +27 13 735 6835 Skukuza Tel +27 13 735 0029 Tsitsikamma National Park Tel +27 42 281 1023 OR Tambo International Airport Tel +27 11 390 3711 Pilgrim’s Rest Tel +27 13 768 1119 V&A Waterfront Tel +27 21 448 2106 V&A Waterfront Tel +27 21 419 9403 Tshokwane Trading Post & Picnic Site Kruger National Park Tel +27 13 735 5903 Aquarium Shop Tel +27 21 418 1970 Support Offices Unit 3, 1st Floor, Slipway Corner, Pierhead, V & A Waterfront, Cape Town Tel +27 21 418 3373 South Africa www.berthas.co.za 1 Wharf Street, Simons Town, Cape Town Tel +27 21 786 2138 www.mar-e-sol.co.za Pierhead, V&A Waterfront, Cape Town Tel + 27 21 425 3385 Quay4 Tavern and Upstairs @ Quay4 www.quay4.co.za Quay 4, V&A Waterfront, Cape Town Tel +27 21 419 2008 SOUTH AFRICA INBOUND www.tourvest-dmc.com Sandton Tel +27 11 676 3100 Cape Town Tel +27 21 525 2500 www.tourvestdm.com Johannesburg Norwich Place West, Sandton Tel +27 11 676 3000 Email [email protected] Cape Town Tel +27 21 525 2500 www.albaeasylounge.co.za Cape Town International Airport Domestic Departures Tel +27 21 934 5221 King Shaka International Airport Domestic & International Departures Tel + 27 32 436 0044 www.blackmarlin.co.za Miller’s Point, Simon’s Town, Cape Town Tel +27 21 786 1621 Addo Cattle Baron Addo Elephant National Park, Addo Tel +27 42 233 8674 Skukuza Cattle Baron Skukuza, Kruger National Park, Mpumalanga Tel +27 13 735 0209 Tsitsikamma Cattle Barron Tsitsikamma National Park, Storms River Tel +27 42 281 1190 United Kingdom Tourvest Duty Free (UK) Ltd, Suite 6F Gatwick House, Peeks Brook Lane, Horley, Surrey RH6 9ST Tel +44 1293 569183 Duty free Nigeria Murtala Muhammed International Airport Tel +234 805 379 8516 GLOBAL SPORTS www.team-dm.com Sandton Tel +27 11 676 3500 www.team-dm.com London Tel +44 207 087 3770 www.teamjapan.jp Tokyo Tel +8 13 689 9600 Tanzania Plot 47, Sekei Road, Jumia Area, Arusha Tel +255 788 734 834 Email [email protected] www.lemalacamp.com Lemala Luxury Camps Tel +255 682 933 933 www.lemalacamp.com Ewanjan Tel +255 682 933 933 www.lemalacamp.com Kili Villas Tel +255 682 933 933 www.lemalacamp.com Lemala Kuria Hills Tel +255 682 933 933 www.lemalacamp.com Mara/Ndutu Tel +255 682 933 933 www.lemalacamp.com Mpingo Ridge Tel +255 682 933 933 www.lemalacamp.com Nanyuki Tel +255 682 933 933 www.lemalacamp.com Ngorongoro Tel +255 682 933 933 Uganda www.adrift.ug Jinja Tel +256 393 237 438 www.wildwaterslodge.com Kangulumira Tel +256 772 237 400 EAST AFRICA In addition to providing air travel, accommodation and tour arrangements in East Africa and the finest luxury seasonal camps in Northern Tanzania, Tourvest offers a wide array of activities and products through facilities owned and managed by the group in Southern Africa and Uganda. These include adventure tours, Wild Coast adventures, white-water rafting, elephant-back safaris, hot-air ballooning, game drives and cultural villages. To complement these, Tourvest has acquired a strategic portfolio of boutique hotels and game lodges at key tourist destinations. AHA DRIFTERS GAMETRACKERS Mankwe OUTDOOR ADVENTURES | TOURS & TRANSFERS Pilanesberg National Park | Sun City, South Africa www.mankwegametrackers.co.za Sun City Tel +27 14 552 5020 AIRTRACKERS HOT AIR BALLOON SAFARIS Pilanesberg National Park, South Africa www.mankwegametrackers.co.za Sun City Tel +27 14 552 5020 Tel +27 21 431 9202 Tel +27 14 556 8100 Tel +27 53 050 0076 Tel +27 11 749 0000 Tel +27 87 940 9933 Tel +27 18 350 9938 Tel +27 15 793 9300 Tel +27 44 697 7077 Tel +27 31 563 0600 Tel +27 35 460 0912 Tel +27 21 786 3838 Tel +27 14 551 3910 Tel +27 18 365 9912 Botswana Tel +267 625 2221/2 Tel +267 315 9954 Namibia Tel +264 67 333 423 Tel +264 67 333 423 Zambia Tel +260 21 332 4601 www.aha.co.za Johannesburg Head office 11 Autumn Street, Rivonia Tel +27 10 442 5888 Email [email protected] Durban Regional Office 8th Floor Strauss Daly Place, Ridgeside Office Estate, Umhlanga Tel +27 31 942 2300 Cape Town Regional Office The Estuaries, Building 12, Office 10, Oxbow Crescent, Century City, Cape Town Tel +27 21 207 6161 South Africa Tel +27 87 075 0864 Tel +27 31 942 0004 Tel +27 51 444 3142 Tel +27 13 764 3577 Tel +27 13 737 8111 Tel +27 21 880 0740 Tel +27 31 536 9200 www.wildhorizons.co.za Plot 1021, Holland Road, Light Industrial Site, Victoria Falls Tel +263 83 2844426 / 2844571 www.wildhorizons.co.za Victoria Falls Tel +263 83 2844426 / 2844571 www.wildhorizons.co.za Livingstone Tel +260 978 771 870 www.wildhorizons.co.za Kasane Tel +267 625 0500 www.waterfrontadv.co.za Cape Town Phone: +27 21 418 3234 www.olddriftlodge.com Victoria Falls Tel +263 83 2844571 / 2842029 www.theelephantcamp.com Victoria Falls Tel +263 83 2844571 / 2842029 www.imbabalalodge.com Kazangula Tel +263 83 2844571 / 2842029 www.thelookoutcafe.com Victoria Falls Tel +263 83 2844571 WILD HORIZONS MICE www.tourvest-ime.com Sandton Tel +27 11 676 3300 Cape Town Tel +27 21 525 2500 MEETINGS & EVENTS www.gbtsouthafrica.com meetings-and-events American Express Global Business Travel Meetings & Events Sandton Tel +27 11 790 0276 The Westin Tel +27 21 412 9303 Zambia Avani Resorts Tel +260 213 323 864 Royal Livingstone Collection, Anantara Tel +260 213 323 864 Caribbean Islands www.ganzeeshops.com Support Services 14 Newton Industrial Park, Christ Church, Barbados Tel +1 246 418 9908 Cave Shepherd Broad Street Tel +246 629 4612 Cave Shepherd The Crane Resort Tel +246 629 4835 Cave Shepherd Sunset Crest Tel +246 629 4927 Cave Shepherd Sunset Crest Kidz Tel +246 422 9908 Cave Shepherd Vista Tel +246 629 4886 Grantley Adams International Airport Tel +246 418 9717 Grantley Adams International Airport Caribbean Kidz Tel +246 418 0269 Grenada Esplanade Tel + 473 444 5073 Holetown Tel +246 432 4694 Quayside Centre Tel +246 437 5612 Seaport Tel +246 431 9000 Seaport Caribbean Kidz Tel + 246 435 6056 India Out of India Head Office Mumbai Tel +91 98 676 15325 Chhatrapati Shivaji International Airport Tel + 91 22 400 53304 Spain Encanto Alicante Alicante – Elche International Airport Tel +34 606 932 527 Support Services 35 Phillips Street, City and Suburban, Johannesburg Tel +27 11 221 3200 Email [email protected] Cape Town Distribution Centre Unit 1 and 2, Cabennet Road Saxonburg, Blackheath South Africa OR Tambo International Airport Tel +27 11 390 1485 Sun City Tel +27 14 552 1042 Cape Point Gift Shop Tel +27 21 780 9066 Lighthouse Gift Shop Tel +27 21 780 9112 OR Tambo International Airport Tel +27 11 390 1177 Hazyview Tel +27 13 737 6962 Cradle of Humankind Tel +27 14 577 9053 Barrow (ORT) Tel +27 11 390 1751 Indaba Curios, V&A Waterfront Tel +27 21 425 3639 Lifestyle (ORT) Tel +27 11 390 3606 Origins (ORT) Tel +27 11 390 2218 Stellenbosch Tel +27 21 883 8235 Sandton City Tel +27 11 784 2377 Hout Bay Tel +27 21 790 4551 Oudtshoorn Tel +27 44 272 3111 www.teamsportstravel.co.uk London Tel +44 207 087 3779 www.teamsportstravel.co.za Cape Town Tel +27 21 525 2500 www.sarugbytravel.com Cape Town Tel +27 21 525 2500 www.pureskiing.co.za Sandton Tel +27 11 676 3450 www.puresport.co.za Sandton Tel +27 11 676 3450 www.amex.co.za Support Services 12 Autumn Road, Rivonia Tel +27 11 603 9000 South Africa Eastern Cape Boardwalk Casino Tel +27 41 583 2025 East London Tel +27 43 726 0718 George Tel +27 44 874 6724/6 Walmer Park Shopping Centre Tel +27 41 368 8030 Free State Bloemfontein Tel +27 51 444 6944 Gauteng Anglo American Tel +27 11 638 5833 Balfour Park Tel +27 11 440 7800/1/2 Bank Forum Tel +27 12 346 2313 Brooklyn Mall Tel +27 12 346 2599 Clearwater Tel +27 11 475 9464 Centurion Tel +27 12 663 1990 Cresta Tel +27 11 476 3045 Eastgate Tel +27 11 615 6630 East Rand Mall Tel +27 11 823 4796 Emperor’s Palace Tel +27 11 928 1707 Fourways Mall Tel +27 11 467 8136 Kolonnade Tel +27 12 548 0590 Menlyn Tel +27 12 368 1532 Midrand Tel +27 11 315 7484 OR Tambo International Airport Tel +27 11 390 1233 Park Station Tel +27 11 333 2402 Sandton City Tel +27 11 883 9009 Surrey House Tel +27 11 492 2010/11 Vereeniging Tel +27 16 423 6016 Westgate Tel +27 11 768 8150 Wonderpark Tel +27 12 549 0318 Woodlands Tel +27 12 997 5301 The Zone Tel +27 11 880 8382 KwaZulu-Natal Gateway Tel +27 31 566 2620 Musgrave Tel +27 31 202 8733 Pietermaritzburg Tel +27 33 394 5608 The Pavilion Shopping Centre Tel +27 31 265 1455 Limpopo Province Polokwane Tel +27 15 296 4506 Mpumalanga Nelspruit Tel +27 13 757 0400 Western Cape Cape Town International Airport Tel +27 21 943 1600 Cavendish Square Tel +27 21 683 2125 Century City Tel +27 21 555 2917 Gardens Shopping Centre Tel +27 21 462 4067 Granger Bay Tel +27 21 421 8922/3 Hout Bay Tel +27 21 791 3999 Long Street Tel +27 21 422 9674 Paarl Tel +27 21 863 0971 Somerset Mall Tel +27 21 851 5801 Stellenbosch Tel +27 21 887 0818 Table Bay Tel +27 21 421 4748 Thibault Square Tel +27 21 425 7991 Tyger Valley Shopping Centre Tel +27 21 914 1955 V&A Waterfront Tel +27 21 419 3917 Botswana Airport Junction Tel +267 3133 637 Gabarone Tel +267 3700 160 Rail Park Tel +267 3932 795 Namibia Bank Windhoek Tel +264 61 299 1544 Capricorn Tel +264 61 299 1433 Hosea Kutako International Airport Tel +264 62 540 270 JEWELLERY AND GEMSTONES Support Services 18th Floor, Metropolitan Centre, 7 Walter Sisulu Avenue, Foreshore, Cape Town Tel +27 21 418 2530 South Africa www.murdocks.co.za Cape Town Tel +27 21 419 0302 V&A Waterfront Tel +27 21 418 4702 Namibia www.thediamondworks.co.za Windhoek Tel +264 61 22 9049 www.thediamondworks.co.za OR Tambo International Airport Tel +27 10 590 7031 Cape Town Tel +27 21 425 1970 Franschhoek Tel +27 21 876 3318 Stellenbosch Tel +27 21 883 8400 www.tanur.co.za Cape Town Tel +27 21 418 5524/5 www.lorraineefune.com Sandton Tel +27 11 883 4809 Cape Town Tel +27 21 418 1870 REST OF AFRICA INBOUND Botswana www.senseofafrica.com/ botswana Maun Tel +267 6860 822/ 823 Kenya www.senseofafrica.com/kenya Nairobi Tel +254 20 760 6000 Tanzania www.senseofafrica.com/ tanzania Arusha Tel +255 736 210 966 Uganda www.senseofafrica.com/ uganda Kampala Tel +256 779 597 924 Namibia www.senseofafrica.com/ namibia Windhoek Tel +264 61 275 300 Windhoek Tel +264 61 275 300 www.wildafricatravel.com Windhoek Tel +264 61 275 300 GOVACATION AFRICA www.go-vacation.co.za Sandton Tel +27 11 676 3200 Cape Town Tel +27 21 525 2500 Botswana www.go-vacation.co.bw Maun Tel +267 6860 822 / 823 Kenya www.go-vacation.co.ke Mombasa Tel +254 20 760 6014 Nairobi Tel +254 20 760 6000 Namibia www.go-vacation.com.na Windhoek Tel +264 61 275 300 Tanzania www.go-vacation.co.tz Arusha Tel +255 736 210 966 Zanzibar Tel +255 779 583 655 Uganda www.go-vacation.co.ug Kampala Tel +256 312 237 438 www.downtowndutyfree.co.za Cape Town Tel +27 21 003 7300 Inflight www.drifters.co.za Johannesburg Tel +27 11 888 1160 MANKWE GAMETRACKERS
Transcript of Organisational structure - tourvest.co.za · Organisational structure Tourvest is a group of...
ECHO AFRICA SAFARIS GROUP
Head officeBagdad Centre, CD1R40, White RiverTel: +27 (0) 13 750 0552 www.echoafricasafaris.com
Organisational structureTourvest is a group of independent business units run by managing directors who have full responsibility and accountability for the success and profitability of their operations.
The Tourvest head office provides support to the business units, overall strategic direction as well as the identification and creation of synergy links between the business units.
as at February 2019Head Office | 28 on Sloane Office Park, Ground Floor - Block A, 28 Sloane Street, BryanstonTel 011 728 0540 | www.tourvest.co.za
dPA 6179
FINANCIAL SERVICES
TRAVEL SERVICES
DESTINATION MANAGEMENT TRAVEL RETAILACCOMMODATION AND ACTIVITIES
AIRLINE GSA
www.tourvestinflightretail.com
South AfricaBuilding 5, Greenstone Hill Office Park, Emerald Boulevard, Modderfontein Tel +27 11 663 8300
Tourvest holds the rights to the American Express Foreign Exchange franchise for Southern Africa. Under this banner, it operates a network of more than 50 branches at prime tourist sites.
Tourvest Travel Services (TTS) specialises in business travel management solutions through its travel management operating brands American Express Global Business Travel, Seekers Travel, Maties Travel and IndoJet Travel. Through these operating brands it offers its market-leading online travel management solution – Travelit – to many of the country’s top 100 companies. It also offers leisure travel solutions through its online travel agency – Travel.co.za and acts as the general sales agent for Singapore Airlines.
www.tourvesttravelservices.co.za Head OfficeJohannesburg 12 Autumn Street, Rivonia Tel +27 11 790 0000
Pretoria Tel +27 12 285 0240
South Africa
www.gbtsouthafrica.comRivonia Tel +27 11 691 0600
Cape Town Tel +27 21 408 9700
Port Elizabeth Tel +27 41 398 6400
Umhlanga Tel +27 31 566 8650
www.gotravel.co.za Grahamstown Tel +27 46 622 2235 Port Alfred Tel +27 46 624 4044
www.gogolftravel.co.za Rivonia Tel +27 790 0101
www.gosportstravel.co.zaRivonia Tel +27 790 0101
www.indojet.co.za Bellville Tel +27 21 914 4080
www.matiestravel.co.za Stellenbosch Tel +27 21 880 0025
www.seekers.co.za Rivonia Tel +27 11 790 0003
Cape Town Tel +27 21 408 9700
Port Elizabeth Tel +27 41 398 6400
Umhlanga Tel +27 31 566 8600
www.travel.co.za Rivonia Tel +27 11 790 0101
www.travelit.co.za
Rivonia Tel +27 11 790 0100
www.wwtb.co.zaRivonia Tel +27 11 790 0089
Nigeria
www.gbtnigeria.com Nigeria
Tel +234 14 549 068
www.singaporeair.com/za
Support Services
Block 1,
257 Oxford Road,
Illovo
Tel +27 11 880 8560
South AfricaDurban
Tel +27 31 202 4303
Claremont
Tel +27 21 674 0601
OR Tambo International Airport
Tel +27 11 390 1488
Tourvest Destination Management (TDM) is the amalgamated business unit of Tourvest’s inbound wholesale, incentive, sports tourism and event management companies responsible for the development, sales, marketing and operations of tourism related activities. It comprises TDM Inbound South Africa, TDM Inbound Rest of Africa, GoVacation Africa, TDM MICE and TDM Global Sports, which are supported by a centralised services department called the TDM Backbone.
Kirstenbosch Tel +27 21 762 2510 Kirstenbosch Logo Shop Tel +27 21 797 6852
Enterprise development in action!
Cape Town International Airport Tel +27 21 934 1321
OR Tambo International Tel +27 11 390 3711
Sandton City Tel +27 11 783 6513 V&A Waterfront Tel +27 21 419 4246
Cape Point Tel +27 21 780 9202
Cape Town International Airport Tel +27 21 934 8901
Kruger Mpumalanga International Tel +27 13 750 2669
Protea Hotel Kruger Park Tel +27 13 735 0191
OR Tambo International Airport Tel +27 11 390 3696
Out of Africa Impulse (ORT) Tel +27 11 390 2871
Out of Africa Kids (ORT) Tel +27 11 390 2261
Out of Africa Kids Sun City Tel +27 14 552 1078 Out of Africa Kiosk (ORT) Tel +27 11 390 1205
V&A WaterfrontTel +27 21 418 5505
The Palace Collection, Lost City Tel +27 14 557 3227
Pilgrim’s Rest Tel +27 13 768 1116
OR Tambo International Airport Tel +27 11 390 1087 Sun City Tel +27 14 552 1042
Murray Harbour Tel +27 21 411 1011
Nelson Mandela Gateway Shop Tel +27 21 418 0185
Travel Retail is an international business which caters to the retail requirements of the travelling consumer. It does so through four sub-divisions: world respected destination retail stores reflecting a sense of place and offering a wide range of souvenir, craft and destination related gifting; specialist jewellery stores and experiential diamond cutting operations; destination and airport restaurants and taverns, and a duty free business offering inflight duty free and buy-on-board services to airlines including British Airways, SAA, Kenya and TAAG Angolan Airlines. The duty free sub-division has expanded its operations to include a ground duty free outlet at Murtala Muhammed International Airport, in Lagos, Nigeria, with another expected to open soon at Bole airport, Addis Ababa, Ethiopia. It also operates the Down Town duty free business in Cape Town.
DUTY FREE AND INFLIGHT SERVICES
DESTINATION RETAIL
RESTAURANTS AND TAVERNS
Addo Elephant National Park Tel +27 42 233 8672
Berg-en-Dal Tel +27 13 735 6108
Crocodile Bridge Tel +27 13 735 5016
Letaba Tel +27 13 735 6314
Lower Sabie Tel +27 13 735 0171
Mopani Tel +27 13 735 6530
Olifants Tel +27 13 735 5883
Orpen Tel +27 13 735 6320
Pretoriuskop Tel +27 13 735 5729
Punda Maria Tel +27 13 735 0214
Satara Tel +27 13 735 5880
Shingwedzi Tel +27 13 735 6835 Skukuza Tel +27 13 735 0029 Tsitsikamma National Park Tel +27 42 281 1023
OR Tambo International Airport Tel +27 11 390 3711
Pilgrim’s Rest Tel +27 13 768 1119
V&A Waterfront
Tel +27 21 448 2106
V&A Waterfront Tel +27 21 419 9403
Tshokwane Trading Post & Picnic Site Kruger National Park Tel +27 13 735 5903
Aquarium Shop Tel +27 21 418 1970
Support Offices Unit 3, 1st Floor, Slipway Corner,Pierhead, V & A Waterfront,Cape Town Tel +27 21 418 3373
South Africa
www.berthas.co.za 1 Wharf Street, Simons Town, Cape Town Tel +27 21 786 2138
www.mar-e-sol.co.za Pierhead, V&A Waterfront, Cape Town Tel + 27 21 425 3385
Quay4 Tavern and Upstairs @ Quay4 www.quay4.co.za Quay 4, V&A Waterfront, Cape Town Tel +27 21 419 2008
SOUTH AFRICA INBOUND
www.tourvest-dmc.comSandton Tel +27 11 676 3100
Cape TownTel +27 21 525 2500
www.tourvestdm.com
Johannesburg
Norwich Place West, Sandton
Tel +27 11 676 3000
Email [email protected]
Cape Town
Tel +27 21 525 2500
www.albaeasylounge.co.zaCape Town International Airport Domestic Departures Tel +27 21 934 5221
King Shaka International Airport Domestic & International Departures Tel + 27 32 436 0044
www.blackmarlin.co.za Miller’s Point, Simon’s Town, Cape Town Tel +27 21 786 1621
Addo Cattle Baron Addo Elephant National Park, Addo Tel +27 42 233 8674
Skukuza Cattle Baron Skukuza, Kruger National Park, Mpumalanga Tel +27 13 735 0209
Tsitsikamma Cattle Barron Tsitsikamma National Park, Storms River Tel +27 42 281 1190
United Kingdom Tourvest Duty Free (UK) Ltd, Suite 6F Gatwick House,Peeks Brook Lane,Horley,Surrey RH6 9ST Tel +44 1293 569183
Duty freeNigeria Murtala Muhammed International Airport Tel +234 805 379 8516
GLOBAL SPORTS
www.team-dm.com Sandton Tel +27 11 676 3500
www.team-dm.com London Tel +44 207 087 3770
www.teamjapan.jp Tokyo Tel +8 13 689 9600
Tanzania Plot 47, Sekei Road, Jumia Area, Arusha Tel +255 788 734 834 [email protected]
www.lemalacamp.com Lemala Luxury Camps Tel +255 682 933 933
www.lemalacamp.com Ewanjan Tel +255 682 933 933
www.lemalacamp.com Kili Villas Tel +255 682 933 933
www.lemalacamp.com Lemala Kuria Hills Tel +255 682 933 933
www.lemalacamp.com Mara/Ndutu Tel +255 682 933 933
www.lemalacamp.com Mpingo Ridge Tel +255 682 933 933
www.lemalacamp.com Nanyuki Tel +255 682 933 933
www.lemalacamp.com Ngorongoro Tel +255 682 933 933
Uganda
www.adrift.ug JinjaTel +256 393 237 438
www.wildwaterslodge.com Kangulumira Tel +256 772 237 400
EAST AFRICA
In addition to providing air travel, accommodation and tour arrangements in East Africa and the finest luxury seasonal camps in Northern Tanzania, Tourvest offers a wide array of activities and products through facilities owned and managed by the group in Southern Africa and Uganda. These include adventure tours, Wild Coast adventures, white-water rafting, elephant-back safaris, hot-air ballooning, game drives and cultural villages. To complement these, Tourvest has acquired a strategic portfolio of boutique hotels and game lodges at key tourist destinations.
AHA
DRIFTERS
GAMETRACKERS Mankwe
OUTDOOR ADVENTURES | TOURS & TRANSFERS
Pilanesberg National Park | Sun City, South Africa
www.mankwegametrackers.co.za Sun City Tel +27 14 552 5020
AIRTRACKERSHOT AIR BALLOON SAFARIS
Pilanesberg National Park, South Africa
www.mankwegametrackers.co.za Sun City Tel +27 14 552 5020
Tel +27 21 431 9202
Tel +27 14 556 8100
Tel +27 53 050 0076
Tel +27 11 749 0000
Tel +27 87 940 9933
Tel +27 18 350 9938
Tel +27 15 793 9300
Tel +27 44 697 7077
Tel +27 31 563 0600
Tel +27 35 460 0912
Tel +27 21 786 3838
Tel +27 14 551 3910
Tel +27 18 365 9912
Botswana
Tel +267 625 2221/2
Tel +267 315 9954
Namibia
Tel +264 67 333 423
Tel +264 67 333 423
Zambia
Tel +260 21 332 4601
www.aha.co.za
Johannesburg Head office11 Autumn Street, RivoniaTel +27 10 442 5888Email [email protected]
Durban Regional Office8th Floor Strauss Daly Place, Ridgeside Office Estate, UmhlangaTel +27 31 942 2300
Cape Town Regional OfficeThe Estuaries, Building 12, Office 10, Oxbow Crescent, Century City, Cape TownTel +27 21 207 6161
South Africa
Tel +27 87 075 0864
Tel +27 31 942 0004
Tel +27 51 444 3142
Tel +27 13 764 3577
Tel +27 13 737 8111
Tel +27 21 880 0740
Tel +27 31 536 9200
www.wildhorizons.co.za
Plot 1021, Holland Road,
Light Industrial Site, Victoria Falls
Tel +263 83 2844426 / 2844571
www.wildhorizons.co.za
Victoria Falls
Tel +263 83 2844426 / 2844571
www.wildhorizons.co.za
Livingstone
Tel +260 978 771 870
www.wildhorizons.co.za
Kasane
Tel +267 625 0500
www.waterfrontadv.co.zaCape TownPhone: +27 21 418 3234
www.olddriftlodge.comVictoria FallsTel +263 83 2844571 / 2842029
www.theelephantcamp.comVictoria FallsTel +263 83 2844571 / 2842029
www.imbabalalodge.comKazangulaTel +263 83 2844571 / 2842029
www.thelookoutcafe.comVictoria FallsTel +263 83 2844571
WILD HORIZONS
MICE
www.tourvest-ime.comSandton Tel +27 11 676 3300
Cape Town
Tel +27 21 525 2500
MEETINGS & EVENTS
www.gbtsouthafrica.com meetings-and-events American Express Global Business Travel Meetings & Events Sandton
Tel +27 11 790 0276
The Westin Tel +27 21 412 9303
Zambia
Avani Resorts Tel +260 213 323 864
Royal Livingstone Collection, Anantara Tel +260 213 323 864
Caribbean Islands
www.ganzeeshops.com Support Services 14 Newton Industrial Park, Christ Church, Barbados Tel +1 246 418 9908 Cave Shepherd Broad Street Tel +246 629 4612 Cave Shepherd The Crane Resort Tel +246 629 4835
Cave Shepherd Sunset Crest Tel +246 629 4927 Cave Shepherd Sunset Crest Kidz Tel +246 422 9908 Cave Shepherd Vista Tel +246 629 4886
Grantley Adams International Airport Tel +246 418 9717 Grantley Adams International Airport Caribbean Kidz Tel +246 418 0269 Grenada Esplanade Tel + 473 444 5073 Holetown Tel +246 432 4694 Quayside Centre Tel +246 437 5612 Seaport Tel +246 431 9000 Seaport Caribbean Kidz Tel + 246 435 6056
India
Out of India Head Office Mumbai Tel +91 98 676 15325 Chhatrapati Shivaji International Airport Tel + 91 22 400 53304 Spain Encanto Alicante Alicante – Elche International Airport Tel +34 606 932 527
Support Services 35 Phillips Street, City and Suburban,JohannesburgTel +27 11 221 [email protected]
Cape Town Distribution Centre Unit 1 and 2, Cabennet RoadSaxonburg, Blackheath
South Africa
OR Tambo International Airport Tel +27 11 390 1485
Sun City Tel +27 14 552 1042
Cape Point Gift Shop Tel +27 21 780 9066 Lighthouse Gift Shop Tel +27 21 780 9112
OR Tambo International Airport Tel +27 11 390 1177
Hazyview Tel +27 13 737 6962
Cradle of Humankind Tel +27 14 577 9053
Barrow (ORT) Tel +27 11 390 1751
Indaba Curios, V&A Waterfront Tel +27 21 425 3639
Lifestyle (ORT) Tel +27 11 390 3606 Origins (ORT) Tel +27 11 390 2218 Stellenbosch Tel +27 21 883 8235
Sandton City Tel +27 11 784 2377
Hout Bay Tel +27 21 790 4551 Oudtshoorn Tel +27 44 272 3111
www.teamsportstravel.co.uk London Tel +44 207 087 3779
www.teamsportstravel.co.za Cape Town Tel +27 21 525 2500
www.sarugbytravel.com Cape Town Tel +27 21 525 2500
www.pureskiing.co.zaSandtonTel +27 11 676 3450
www.puresport.co.zaSandtonTel +27 11 676 3450
www.amex.co.za
Support Services 12 Autumn Road,Rivonia Tel +27 11 603 9000
South AfricaEastern CapeBoardwalk CasinoTel +27 41 583 2025
East LondonTel +27 43 726 0718
GeorgeTel +27 44 874 6724/6
Walmer Park Shopping CentreTel +27 41 368 8030
Free StateBloemfonteinTel +27 51 444 6944
GautengAnglo AmericanTel +27 11 638 5833
Balfour ParkTel +27 11 440 7800/1/2
Bank ForumTel +27 12 346 2313
Brooklyn MallTel +27 12 346 2599
ClearwaterTel +27 11 475 9464
CenturionTel +27 12 663 1990
CrestaTel +27 11 476 3045
EastgateTel +27 11 615 6630
East Rand MallTel +27 11 823 4796
Emperor’s PalaceTel +27 11 928 1707
Fourways MallTel +27 11 467 8136
KolonnadeTel +27 12 548 0590
MenlynTel +27 12 368 1532
MidrandTel +27 11 315 7484
OR Tambo International AirportTel +27 11 390 1233
Park StationTel +27 11 333 2402
Sandton CityTel +27 11 883 9009
Surrey HouseTel +27 11 492 2010/11
VereenigingTel +27 16 423 6016
WestgateTel +27 11 768 8150
WonderparkTel +27 12 549 0318
WoodlandsTel +27 12 997 5301
The ZoneTel +27 11 880 8382
KwaZulu-NatalGatewayTel +27 31 566 2620
MusgraveTel +27 31 202 8733
PietermaritzburgTel +27 33 394 5608
The Pavilion Shopping CentreTel +27 31 265 1455
Limpopo ProvincePolokwaneTel +27 15 296 4506
MpumalangaNelspruitTel +27 13 757 0400
Western CapeCape Town International AirportTel +27 21 943 1600
Cavendish SquareTel +27 21 683 2125
Century CityTel +27 21 555 2917
Gardens Shopping CentreTel +27 21 462 4067
Granger BayTel +27 21 421 8922/3
Hout BayTel +27 21 791 3999
Long StreetTel +27 21 422 9674
PaarlTel +27 21 863 0971
Somerset MallTel +27 21 851 5801
StellenboschTel +27 21 887 0818
Table BayTel +27 21 421 4748
Thibault SquareTel +27 21 425 7991
Tyger Valley Shopping CentreTel +27 21 914 1955
V&A WaterfrontTel +27 21 419 3917
BotswanaAirport JunctionTel +267 3133 637
GabaroneTel +267 3700 160
Rail ParkTel +267 3932 795
NamibiaBank WindhoekTel +264 61 299 1544
CapricornTel +264 61 299 1433
Hosea Kutako International Airport Tel +264 62 540 270
JEWELLERY AND GEMSTONES
Support Services 18th Floor,Metropolitan Centre, 7 Walter Sisulu Avenue,Foreshore, Cape Town Tel +27 21 418 2530
South Africa
www.murdocks.co.za Cape Town
Tel +27 21 419 0302
LOGO
SEPARATE ELEMENTS FOR SIGNAGE PRODUCTION
V&A Waterfront Tel +27 21 418 4702
Namibia
www.thediamondworks.co.za Windhoek Tel +264 61 22 9049
www.thediamondworks.co.za OR Tambo International Airport Tel +27 10 590 7031
Cape Town Tel +27 21 425 1970
Franschhoek Tel +27 21 876 3318
Stellenbosch Tel +27 21 883 8400
www.tanur.co.za Cape Town Tel +27 21 418 5524/5
www.lorraineefune.com Sandton Tel +27 11 883 4809
Cape Town Tel +27 21 418 1870
REST OF AFRICA INBOUND
Botswanawww.senseofafrica.com/botswanaMaunTel +267 6860 822/ 823
Kenyawww.senseofafrica.com/kenyaNairobiTel +254 20 760 6000
Tanzaniawww.senseofafrica.com/tanzaniaArushaTel +255 736 210 966
Ugandawww.senseofafrica.com/ugandaKampalaTel +256 779 597 924
Namibiawww.senseofafrica.com/namibiaWindhoekTel +264 61 275 300
WindhoekTel +264 61 275 300
www.wildafricatravel.com Windhoek Tel +264 61 275 300
GOVACATION AFRICA
www.go-vacation.co.za SandtonTel +27 11 676 3200
Cape TownTel +27 21 525 2500
Botswanawww.go-vacation.co.bwMaunTel +267 6860 822 / 823
Kenyawww.go-vacation.co.ke MombasaTel +254 20 760 6014
NairobiTel +254 20 760 6000
Namibiawww.go-vacation.com.naWindhoekTel +264 61 275 300
Tanzaniawww.go-vacation.co.tz ArushaTel +255 736 210 966
ZanzibarTel +255 779 583 655
Ugandawww.go-vacation.co.ugKampalaTel +256 312 237 438
www.downtowndutyfree.co.zaCape TownTel +27 21 003 7300
Inflight
www.drifters.co.za Johannesburg Tel +27 11 888 1160
MANKWE GAMETRACKERS
