Org hacking for fun and profit
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Org Hacking For Fun And Profit
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Transcript of Org hacking for fun and profit
Org HackingFor Fun And Profit
7 Years Ago…
…we were
successful!
…we were
a market leader.
…we were
international.
250 employees!
IPO!
…it was
serious business!
…everything was great!
Everything was great?
Bullshit.
Sales-drivenDevelopment
Deadline-driven Development
Main Product:3m Lines of C++
Monolithic Architecture
Big Ball of Mud
3500+ Open Bugs
No Innovation
Customers Not Happy
Many Managers
MicromanagementBureaucracy
Little KingdomsFinger Pointing
PoliticsGrave Wars
No fun!
It was horrible!
You’d better run away…
…or you hack your org out of this shit.
IETF RFC 1392
„A person who delights in having an intimate understanding of the internal workings of a system, computers and computer networks in particular.“
HACKER
HTTPS://STALLMAN.ORG/ARTICLES/ON-HACKING.HTML
“[...] little respect for the silly rules that administrators like to
impose [...]”
HACKER
HTTPS://STALLMAN.ORG/ARTICLES/ON-HACKING.HTML
“[...] exploring the limits of what is possible, in a spirit of playful
cleverness.”
HACKING
Intimite Understanding
Little Respect
Playful Cleverness
Differences:Feedback takes days, weeks
or months - not milliseconds
And:It’s people, not bits
The hacks
Leave the BorgOrg Hack #1
„You will be assimilated.Resistance is futile.“
PhilosophyStructureProcesses
Innovation Speed
Without the Borg:You are free to choose…
…and you are forcedto think on your own
Results:Agility
Less OverheadInnovation Speed
Remove SuitsOrg Hack #2
„Clothes make the man.“
You can pretendto be someone else
A suit is often used to weaken arguments by declaring status
So we’ve removed all suits
Results:More „real“ people
More rational thinkingMore relaxed attitude
Title.destroy_all
Org Hack #3
[…]Technical ConsultantApplication Consultant
QA EngineerQA Manager
Software EngineerSystem ArchitectBusiness Analyst
Development ManagerProject ManagerProgram Manager
[…]
Little fences everywhere
Titles separate and differentiate
„Not my job“
So we’ve removed all titles
Results:Better collaboration
Thinking out of the box
Kill the KingsOrg Hack #4
THE PETER PRINCIPLE, LAURENCE J. PETER, 1968
„In a hierarchy, every employee tends to rise to his level of incompetence“
Management replaces trust
Managers got „back to work“…
…or left.
Teams get aligned with a very lean sync layer
Results:More creativityLess bureaucracy
Shrink the TeamOrg Hack #5
Playful Exploration
5-10 ⇢ 4-6 ⇢ 2-4
Smaller teams work better
Shared visionDetermination
Full accountability
Results:Better conflict resolutionStreamlined communication
No internal waterfall
Stay away from DroidsOrg Hacking Advise #1
Throw a BombOrg Hacking Advise #2
Keep goingOrg Hacking Advise #3
Q & A
