Orange Coast College

National Convergence Technology Center National Visiting Committee Meeting

April 16-17, 2014Frisco, TX

Overview of Program

• Program / Certificates• Enrollment / Demographics• Virtual Labs• Student Outreach and CCN/CTC Promotion• Student Success Stories• Professional Development• The Future

CTC/CCN Activities for 2013-2014

• Attended bi-weekly meetings of the CCN Partner Team

• Attended quarterly CCN meetings• Attended/Presented bi-annual “face-to-face”

CCN meetings– July, 2013 / Collin College• Presentation: “How to Run Your Labs on $5 a Day”

– December, 2013 / Collin College• Attended quarterly CCN/BILT meetings

CTC/CCN Activities for 2013-2014

• Completed rewrite of DHTI / Residential Networking class with Mike Harsh, Collin College and Brian Nelson, Lansing Community College

• Completed rewrite of Introduction to Wireless class with Karl Dietrich, Lansing Community College

• Working on rewrite of Introduction to VoIP

CTC/CCN Activities for 2013-2014

• Co-facilitated KSA BILT sessions with Dr. Ann Beheler at Ohlone College

• Working on a series of articles on best practices for teaching ICT/Convergence courses

• Conducted meetings with faculty at colleges in California to introduce them to the CCN– Glendale Community College– Irvine Valley College– Cerritos College– Pasadena Community College– El Camino College

Program / Certificates

• Currently the ICT/Convergence program consists of eight Certificates of Specialization.

• Each of the certificates tie with an industry certification or specific job skills

• In the Spring and Fall of 2013, Orange Coast College awarded 54 certificates

Programs / Certificates

• The Following are the list of Certificates of Specialization and the industry certification that they track to:– Network Technician• CompTIA A+• CompTIA Network+

– Network Technician• Cisco CCENT• Cisco CCNA

Programs / Certificates

• The Following are the list of Certificates of Specialization and the industry certification that they track to:– Enterprise Routing• Juniper JCNA

– Virtualization and Cloud Computing• EMC Storage ISM• EMC Cloud• VMware VCP – Server• VMware VCP – Desktop

Programs / Certificates

• The Following are the list of Certificates of Specialization and the industry certification that they track to:– Network Security

• CompTIA Security+• Certified Ethical Hacker

– Network Services and Applications• Wireless – CWNA• Voice Over IP – CCNA Voice (projected)• Home Technology Integration - CEDIA Residential Networking

Programs / Certificates

• The Following are the list of Certificates of Specialization and the industry certification that they track to:– Network Professional• Capstone Certificate – No specific Industry Certification

– Network Administration / Windows• Microsoft MCSE / MCITP

– Network Administration / Linux• LPI Linux+

Enrollment / Demographics

• Enrollment data for Spring / Fall 2013:– Using Spring/Fall 2013 data, below are the number of non-

duplicated students who took at least one course and the breakdown by known demographics:

Numbe

r

Total number students who took at least 1 course 409

Male 355

Female 53

Non-reported gender 1

Hispanic/Latino 91

American Indian or Alaska Native 0

Asian 118

Black or African American 13

Native Hawaiian or other Pacific Islander 1

Multiracial 14

White Non-Hispanic/Latino 148

Unknown/Non-Respondent 9

Enrollment / Demographics

• Enrollment data for Spring / Fall 2013:– Below is a comparison of 2012 and 2013

demographic data: 2012 Ratio

2012 2013 Ratio2013

Pcnt Chg

Total number students who took at least 1 course 290 409 29%

Male 251 87% 355 87% 29%Female 32 11% 53 13% 40%Non-reported gender 7 2% 1 0% N/A

Hispanic/Latino 71 24% 91 22% 22%American Indian or Alaska Native 0 0% 0 0% 0%Asian 94 32% 118 29% 20%Black or African American 8 3% 13 3% 38%Native Hawaiian or other Pacific Islander 2 1% 1 0% -100%Multiracial 6 2% 14 3% 57%White Non-Hispanic/Latino 103 36% 148 36% 30%Unknown/Non-Respondent 6 2% 9 2% 33%

Virtual Labs

• The ICT / Convergence program at Orange Coast College has committed fully to the use of virtual labs using the Netlab environment.

• The environment is in the process of a major upgrade due, in large part by donations from our Business and Industry partners:– Netlab upgrade from AE to PE– Storage upgraded to SSD drives in both VMware servers– Three additional servers– Two additional Cisco pods

Virtual Labs

• The ICT / Convergence program currently uses Virtual Labs in the following classes:– Cisco Semesters 1-4 (CCENT / CCNA)– VMware Server ICM– VMware Desktop ICM– EMC Storage– Linux+– Network+

Virtual Labs

• Custom lab pods are being developed for the following classes:– Voice Over IP– Wireless– Residential Networking– Health Information Technologies

Student Outreach and Coaching

• Our biggest increase in student enrollment has come from members of our Business and Industry Leadership team to be trained and prepared for their environments

• We are working with the Orange County ICT Regional Advisory Committee to establish pathways for high school students

• The college has recognized our contribution and is assisting by writing press releases and publication articles about the program and to assist in outreach to the underserved community

Student Success Stories

• Two students with the same story:– Both students have taken several of the ICT/Convergence

classes.– They are now working in positions with large companies in

the Orange County area.• One heads up technical sales and support for a company that

builds high-end residential wireless infrastructure• The other is a data center administrator for a company that

manages cloud data for law firms across the US– Both students agree that they would not have the

positions they have without the courses and programs at Orange Coast College.

Student Success Stories

• … and, to give back to the program– The two students come back to OCC to recruit

students finishing up the program– The two students are encouraging their employers

to become members of our BILT– The two students are encouraging their co-

workers to take classes and complete the program at OCC

Student Success Stories

• … and, to give back to the program– Both students have arranged

for their companies to donate equipment to the ICT program• Pakedge has donated over 200

WiFi access points, 20 switches, firewalls, wireless controllers and other infrastructure.

• Precision Discovery has donated a Hitachi AMS1000 SAN array with over 600TB of storage.

The Future

• Curriculum– Advance the ICT / Convergence Certificates of

Specialization into …• A set of Certificates of Achievement • Associate of Science Degree.

• Articulation– Currently working with Brandman University (the

online arm of Chapman University) to establish a transfer program in the model of University of North Texas

– Working with counselors and faculty from local high-schools on creating pathway programs

The Future

• New Programs– The ICT / Convergence program has become a “jumping off”

point for a new Health Information Technology program.• This program is under development with members of the BILT from

several of the major hospitals and medical services organizations who have recognized that our students are extremely well prepared in the areas of networking, virtualization, storage, etc.

• The program will have two tracks:– Project Implementation and Management– Technology Implementation and Management– Both tracks have a 4-course core which includes topics from the

ICT/Convergence program– The Technology Implementation track requires the students to select 4

courses from the existing ICT/Convergence program

The Future

• Recruitment– Work with college counselors and the public relations

department to recruit and retain underserved students– Work with high schools to promote ICT / Convergence– Attend conferences in order to promote the

Convergence College Network• Virtual Internships / Externships– Our Health Care BILT partners have agreed, in

principal, to setup virtual internships and externships this coming year.

Lessons Learned

• The single biggest change that affected the program was the addition of the stacked certificates.– With only the one, single certificate offered, it

was difficult to keep students engaged with the desire to return to take additional classes.

– The data indicates that the students will continue to return to take additional classes and earn additional certificates and certifications.