Jobin Joseph

Informal Oral Communication

Jobin Joseph

INFORMAL ORAL COMMUNICATION

It is also termed as ‘Grapevine’ or ‘Bush telegraph’.

Spend more time talking than writing in business.

Most of our oral communication will be informal.

Some of it will be formal as in meetings,phone calls,dictation,speeches, and oral reports.

Informal English is Used in everyday, personal conversations.

Sentences are simpler and shorterJobin Joseph

OBJECTIVES

TALKING

WELCOMING VISITORS

CONVERSATIONS

INVITING

SPEECH

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ELEMENTS OF TALKING

Talking Style

Voice quality

Word choice and vocabulary

Central Role of Adaptation

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Talking Style : Style is the blending of pitch,speed and volume

Voice Quality : Good voice quality helps one communicate it involves pitch,delivery speed,volume

Word Choice and Vocabulary : Choose words in your listener’s vocabulary.

Central Role of Adaptation : includes word selection

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WELCOMING VISITORS

We use some words for welcoming visitors :

Informally welcome the visitors

With interest

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Good morning/good after noon –

ladies and gentle man.

Hello / Hai – everyone.

First of all , let me thank you all for coming here today.

It’s good to see you all here.

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CONVERSATIONS

START WITH…

Become Interested in Everyone

Be Observant

Be Courteous

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JUST DO IT…

OK, here’s the thing..

You doing OK? 

Hi, …! What’s new? 

Hi, …! What’s up? 

Hi, …! Long time no see!

Hi, …! Have you been keeping busy? 

Do you mind me asking…?

How are you getting on? Jobin Joseph

SUSTAINING OF CONVERSATIONS

Ask their opinion : On any topic. Concern for the person : Empathy always

works. Interest in the person: Ask about their lives. Linking: Connect what is said to other things. Plans for the future: Talk about what will or

might happen. Progressive disclosure: Tell a bit about

yourself at a time. Tell stories: Use the power of the storyteller. Topical events: Talk about news and recent

events. Topic list: Build yourself a bag of interesting

topics. Jobin Joseph

INVITING

Invite mannerly. When we invite a person,

Would you like to….? I’d like you to……… I’d like to invite you to……. How/what about……? Why don’t you…….? Like to …….? Care for…….? Would you be interested in ……? Perhaps you’d care to…… We should be very pleased/delighted if you could

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ACCEPTING AN INVITATION

Points of accepting an Inviting :-

Thank you. I’d like to very much That’d be nice. Yes, please. That sounds a nice idea. With pleasure. O.K. / alright I won’t say no. We’d very much like to…… We’d be delighted to …… What a splendid idea! Thank you. That’d give us the greatest pleasure. That’s really most kind of you.

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SPEECH

1. Courteous speech.

2. Polite speech

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COURTEOUS SPEECH

Be courteous…

Being courteous is a part of being cooperative.

Try to make our speech mannerly.

Always neat to others.

Respect and give the permission to others.

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POLITE SPEECH It is also same as Courteous speech.

Polite words are the mannerly person's stock in trade.

‘Please’ is the most basic word of civility.

‘Thank you’ recognizes a person's kindness or consideration

‘May I?’ asks permission

‘I’m sorry’

Pardon me’ is a polite way of excusing yourself.Jobin Joseph

INFORMAL ENGLISH CONTAINS USEFUL EVERYDAY PHRASES

Here you are. There you go. (when giving something to someone)

Excuse me?, Come again? (to ask someone to repeat something)

What do you mean? (to ask for explanation) So, you're saying that...? (to ask for

confirmation) Exactly!, I couldn't agree with you more. (to

agree with someone) By the way..., Anyway... (to change the

topic) See you. Take care. (to say goodbye)

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“IF SPEAKING IS SILVER, THEN LISTENING IS GOLD.”

Turkish Proverb

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THANK YOU…

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