Oracle's Modern HR in the Cloud
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Transcript of Oracle's Modern HR in the Cloud
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 1
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 2
Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
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Modern HR in the Cloud John F Hansen Vice President, HCM Product Management
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HR Today: New Trends & Expectations
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Take Care of Your Customers
Take Care of Your Employees
Your company’s value is driven by people
21st Century Service Centric Economy
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Global Shortage of Qualified Labor 01
Technology Is Driven by Consumers 02
Data Rich, Information Poor 03
Social Changes Everything 04
Four Major Forces Behind 21st Century HR
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01 Global Shortage of Qualified Labor
Need for talent greater than ever Number of unfilled positions up by 2 million since 2009 Chronic labor market imbalances likely disrupting global business
Source: U.S. Department of Labor
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02 Technology is Driven by Consumers
Employees are connected and can get things done when and where they want
61% of companies report employees using mobile devices at work
Source: Avanade, Work Redesigned Global Survey, 2013
Mobile-enabled processes will almost double by 2014 Source: Cedar Crestone, HR Systems Survey, 2013
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03 Data Rich, Information Poor
Technology has empowered HR and created new executive expectations
Only 15% organizations use multi-sourced data; they delivered 12% higher sales per employee
Only 15% of organizations deliver data and analytics capabilities to their managers
Source: Cedar Crestone, HR Systems Survey, 2012 & 2013
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04 Social Changes Everything
67%
use social technologies in workplace
87% 68% Business Leaders
End Users
IT Decision Makers
Source: Avanade, Social Collaboration Global Survey, 2013
As of 2012
Facebook boasted >1 billion users
LinkedIn had 187 million members
Twitter had 200 million members Sources: Facebook, LinkedIn and Twitter
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And the Workforce Is Changing
10K people will turn 65 every day for the next 16 years, many leaving the workforce with critical skills and knowledge
Source: Pew Research, 2013
?
Embracing the Change with Modern HR
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Talent Centric
Collaborative
Insightful
Engaging and Mobile
01
02
03
04
Tenets of Modern HR
14 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
38%
33%
32%
32%
30%
28%
22%
18%
17%
15%
Improving top- and bottom-line
Expanding into global and new markets
Cutting and managing costs
Acquiring/serving/retaining customers
Managing human capital
Developing new products and services
Addressing risk and regulatory
Investing in innovation/R&D
Leveraging technology
Capitalizing on M&A/divesture/
Source: “Talent Edge 2020”. Deloitte, 2012
CEO Strategic Agenda Survive, then Thrive
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HR and Talent Issues IMPACT the CEO Agenda
Have talent constraints impacted your company's growth and profitability over the past 12 months in the following ways? Q:
Production and/or service delivery quality standards fell
Talent-related expenses rose more than expected
Unable to innovate effectively
Unable to pursue a market opportunity
Cancelled or delayed a key strategic initiative
Unable to achieve growth forecasts in overseas markets
Per
cent
age
of C
EO
Res
pond
ents
45
40
35
30
25
20
Unable to achieve growth forecasts in the country where we are based
Source: PwC 15th Global CEO Survey 2012
Why Do Talent Issues Worry CEOs?
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When making decisions, how important is it to have information on each of the following talent-related areas? For those areas that are important to you, how adequate is the information that you currently receive? Q:
Per
cent
age
of C
EO
Res
pond
ents
100
80
60
40
20
0 Turnover
Costs ROI on
HCM
Assessments of internal
Advancement
Labor costs
Employees’ views and
needs
Staff productivity
Information received is comprehensive
Adequate but more needed
Not adequate
No information
HR and Talent Issues require INFORMATION for Insight
Source: PwC 15th Global CEO Survey 2012
Why Do Talent Issues Worry CEOs?
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What Talent Issues Worry CEOs?
Source: Economist Intelligence Unit Survey, May 2012
(% CEO Respondents)
58 Insufficient talent within the organisation as a whole
43 Insufficient leadership
talent
41 Lack of alignment of
individual and business objectives
38 Low employee satisfaction
29 Poor decisions related to global sourcing
29 HR Costs
9 Low level of diversity
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Modern Work Requires New Tools and Technologies
67% 38% Increase in Collaboration
76% Increase in Working with Data
Easy and Intuitive is Most Important
While 99% of employees use some form of technology on the job, less than 40% feel they have the technology needed to be productive
Source: CEB Breakthrough Performance in the New Work Environment, Executive Guidance for 2013
How We Work Is Changing
Source: CEB Help Desk Benchmark Database, IT Performance Benchmarking
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<30%
70%+
Only 39% of businesses are currently using integrated analytics from HRMS / HRIS 62% still on spreadsheets
Get comprehensive information in most cases
Source: Visier Inc. 2012 Survey of U.S.-Based Employers; conducted by Fisher Vista
CEOs believe relevant workforce information is important or very important
Source: PwC 15th Annual Global CEO Survey, 2012
Workforce Insights Are Now Business Critical
i
Delivering Modern HR in the Cloud
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Modern HR Systems Are
Talent Centric Find, Grow, and Retain The Best People
Collaborative Integrate Social Capabilities to Enable Collaboration Throughout the Organization
Insightful Provide Complete Workforce Insights for Every Department
Engaging and Mobile Make it Easy for Everyone to Use on Every Device
01 02
03 04
Talent Centric Find, Grow, and Retain the Best
§ Find great hires faster via social employee referrals and your fans and followers
§ Empower managers with intuitive recruiting tools
§ Intelligently screen candidates § Streamline onboarding
Recruiting and Social Sourcing"
It is our talented workforce that is taking care of our customers that ultimately makes the biggest difference for Hyatt.
~ Randy Goldberg, Vice President of Recruiting at Hyatt
“”
§ Conduct a complete talent review process with interactive 9-box framework
§ Get early warning on retention risks through predictive analytics
§ Help employees define career objectives through talent profiles
Predictive Retention Risk
Talent Centric Find, Grow, and Retain the Best
Now we have technology that will grow with us and has enabled us to capture, nurture, and really propel the human workforce in the organization to a new level.
~ Segar Annamalai, CIO, ACC / WCU
“”
Collaborative Encourage Employee Collaboration with Integrated Social Capabilities
§ Connect employees with an integrated social network
§ Enable every employee to build a rich social profile with an intuitive, Facebook-like UI
§ Help teams to easily network, learn and collaborate
§ Get a more complete view of employee performance through social feedback
Oracle Social Network
Oracle Social Network is tightly integrated with Oracle’s cloud applications, including Oracle Sales, Human Capital Management, and ERP cloud services.
~ Ovum Research
“”
Insightful Complete Workforce Insights for Every Department
§ Real-time transactional intelligence with hundreds of pre-built KPIs
§ Reporting without limits § Predictive analytics and what-if modeling § HR Performance benchmarking with big data
HR Performance Benchmarking
These innovations will translate into better guest and team member experiences and enable Red Robin to be a continued market leader.
~ Chris Laping, SVP, Red Robin
“”
Engaging and Mobile Easy for Everyone to Use on Every Device
§ 100% of application is available on modern mobile devices
§ Single intuitive user experience across devices and platforms
§ Easy to use, requiring zero training Modern HTML5 Experience
Mobile enablement and real-time access to actionable data that will significantly improve the experience for HR professionals, managers and employees.
~ Evelyn Fuessinger, CEO, Siemens GSS
“”
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Social Services – Employee Collaboration
Platform Services
Common Infrastructure Services
Workforce Rewards
Workforce Management
Global HR Workforce
Optimization
Performance and Succession
Recruiting and Onboarding
HR and Talent Analytics
Social
Learning and Development
Mobile
Do It All with a Complete Solution
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Modern HR in Action
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GLOBAL HR & TALENT CLOUD CUSTOMERS
+
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GLOBAL HR & TALENT CLOUD END-USERS
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Join the conversation
www.twitter.com/OracleHCM
www.facebook.com/OracleHCM
www.youtube.com/OracleHCM
blogs.oracle.com/OracleHCM
Learn more: [email protected] www.twitter.com/JohnHansenHCM
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