Oracle Procurement and Spend Analytics for Oracle E-Business Suite

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1 Copyright © 2011, Oracle and/or its affiliates. All rights reserved. LOGO Presenting with Oracle Procurement and Spend Analytics for Oracle E-Business Suite Rao Adivikolanu Director, Product Management/Strategy Oracle Business Intelligence ORACLE PRODUCT LOGO Dan Allen Director, Information Technology Qualcomm Eric Lloyd Sr. Staff Programmer Analyst Qualcomm

Transcript of Oracle Procurement and Spend Analytics for Oracle E-Business Suite

Page 1: Oracle Procurement and Spend Analytics for Oracle E-Business Suite

1 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

LOGO

Presenting with

Oracle Procurement and Spend Analytics for Oracle E-Business Suite Rao Adivikolanu Director, Product Management/Strategy Oracle Business Intelligence

ORACLE PRODUCT

LOGO

Dan Allen Director, Information Technology Qualcomm

Eric Lloyd Sr. Staff Programmer Analyst Qualcomm

Page 2: Oracle Procurement and Spend Analytics for Oracle E-Business Suite

2 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

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3 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.

The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Safe Harbor Statements

Page 4: Oracle Procurement and Spend Analytics for Oracle E-Business Suite

4 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Program Agenda

•  Oracle BI Applications Overview

•  Oracle Procurement and Spend Analytics

•  BI Applications in Fusion

•  Qualcomm Deployment

•  Q&A

Page 5: Oracle Procurement and Spend Analytics for Oracle E-Business Suite

5 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Oracle BI Applications Overview

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Oracle’s Enterprise Performance Management System Complete. Open. Integrated.

OLTP & ODS Systems

Data Warehouses Data Marts

Packaged Applications

(Oracle, SAP, Others)

Excel XML/Office

Business Processes

OLAP Sources

Exadata Unstructured & Semi-

Structured

ERP  Analy*cs  

Planning  &  Forecas*ng  

Financial  Close  &  Repor*ng  

Strategy  Management  Profitability  Management  

CRM  Analy*cs  

Industry  Analy*cs  

BI  Server  

Common  Enterprise  Informa*on  Model  

Essbase   Dimension  Management   Predic*ve  Analy*cs  

Interactive Dashboards Reports & Publishing Query & Analysis Detect & Alert Office Search Embedded Mobile Scorecards

Data  

Sources  

BI/EPM

 PlaD

orm  

BI  /  EPM

 Ap

ps  

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7 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Oracle BI Applications Prebuilt Solutions for EBS, PeopleSoft, Siebel, JD Edwards, SAP and more

•  Add insight to CRM and ERP applications

•  Easy to adapt and extend •  Tight integration with OLTP

systems •  Works with existing IT environment •  Fast time to value;

Low TCO •  Over 3,000 customers

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8 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Oracle BI Applications Analysis Spanning Heterogeneous Sources in a Conformed Model

CRM ANALYTICS

ERP ANALYTICS

ORACLE  BI  FOUNDATION  

Sales  Marke7ng  

Service  and    Contact  Center  

Price  

Loyalty  

Financials  Procurement  and  Spend  

Supply  Chain  &  Order  Management  

Projects  Human  Resources  

Customer  Data  Management*  

Product  Informa7on  

Management*  

* New for Fusion Applications

AND OTHER OPERATIONAL AND ANALYTIC SOURCES

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9 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

How’s the spend compared to budgets?

Are we procuring the goods/services without following P2P process? Are we procuring the goods

without leveraging the existing contracts?

Where we are spending money?

Who are the top suppliers that we deal with?

Example of Business Questions Supported by OBIA Procurement and Spend Analytics

Do we have contracts in place for all the goods

that we procure?

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10 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Pre-mapped metadata, including embedded best practice calculations and metrics for Supply Chain, Supplier, and other Business Users.

Ø  Presentation Layer Ø  Logical Business Model Ø  Physical Sources

3

Pre-built ETL to extract data from over 3,000 operational tables and load it into the DW, sourced from Oracle EBS and other sources.

2

A “best practice” library of over 250 pre-built metrics, Dashboards, Reports and alerts for Buyers, Cost center Managers, Inventory Managers, Procurement Managers and Supply Chain Executives.

4

Pre-built warehouse with 10 star-schemas designed for analysis and reporting on Procurement & Spend Analytics.

1

Procurement and Spend Analytics Components

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11 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Build from Scratch with Traditional BI Tools

Oracle BI Applications

Prebuilt Business Adapters for Oracle EBS, PeopleSoft, JD Edwards. Siebel, SAP, others

Prebuilt DW design, adapts to your EDW

Role-based dashboards and thousands of pre-defined metrics

Easy to use, easy to adapt

Weeks or Months

Back-end ETL and Mapping

DW Design

Define Metrics & Dashboards

Back-end ETL and Mapping

DW Design

Define Metrics & Dashboards

Training / Roll-out

Training / Rollout

Quarters or Years

Source: Patricia Seybold Research, Merrill Lynch, Oracle Analysis

Speeds Time To Value and Lowers TCO Oracle BI Applications

ü Faster deployment ü Lower TCO ü Assured business value

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Oracle BI Applications

7.9.6.3 Release Overview

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Oracle BI Applications 7.9.6.3 New Release Concurrent with 11.1.1.5

•  Full suite of pre-built CRM and ERP Analytics offerings –  Siebel, PeopleSoft, JD Edwards, E-Business Suite

•  Built for and certified with OBIEE 11.1.1.5 –  Adopts 11g presentation features

•  Presentation hierarchies, master-detail linking, cascading prompts –  Adopts 11g security model

•  Role-based, not group-based –  Unlock new capabilities for BI Apps customers

•  Geospatial, scorecard, mobile support, systems management

•  Additional important certifications, including: –  Informatica 9.01 HF2 –  Teradata 13.10

•  Additional bug fixes and ETL optimizations

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All 7.9.6.3 Analytic Apps Work on BI Mobile Example: Procurement and Spend Analytics

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Oracle Procurement and Spend Analytics Overview

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Procurement Organizations Struggle to Use Data and Intelligence to Increase Performance

Lack of Visibility into Spend

Time Wasted Gathering Data to Report and Manage

Insufficient insight into Supplier Performance

Ø Quantities sourced from different suppliers Ø Prices by supplier and pricing trends Ø  Inability to get the best prices Ø Missed opportunities to consolidate buying

Ø Continued reliance on management-by-spreadsheet Ø Disparate sales reporting and poor internal distribution Ø Relevant data in multiple systems – financial, proc, etc. Ø No single source of the truth

Ø On-time delivery of goods to support operations Ø Billing accuracy of suppliers and error types Ø Quality of delivered goods including rejections and returns Ø Price performance of strategic partner suppliers

Ø Lack of compliance with contract prices and use of existing contracts to reduce spend

Ø Timely processing and fulfillment of requisitions and purchase orders

EXAMPLES KEY CHALLENGES

Inability to Detect Purchasing Inefficiencies in time to correct them

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Oracle Procurement and Spend Analytics Complete Solution for the Purchasing and Procurement Organization

Procurement Performance •  Understand Procurement effectiveness and monitor procurement performance on regular basis

in order to identify bottlenecks and proactively take corrective action before they become major issues

Supplier Performance •  Understand and track cycle times, supplier price performance, supplier scorecard, delivery

performance, and product receipt quality. Decrease costs and procurement cycle times and minimize working capital.

Employee Expenses •  Understand how the money related to travel and expenses is being spent by gaining a

complete picture of Employee Expenses, including approval cycle times, expenses by expense type, expense report status, and more

Spend Analyzer •  Understand spending patterns and savings opportunities with increased visibility into direct and

indirect spend, enabling users to determine spend by commodities, products, services, suppliers and contract usage.

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Role-Based Best Practices Provide Relevant and Actionable Insight for Everyone

Procurement & Spend Analytics - Key Objectives and Questions by Role Meet operational objectives at minimum cost •  What is the pattern of Spend trend from

year to year? •  Are our strategic suppliers ensuring a

healthy supply line?

•  Are we identifying and exploiting cost savings opportunities?

•  How efficient is the procurement organization?

Ensure timely delivery of quality goods at low cost

•  Which suppliers are not delivering quality goods on time?

•  Are there large numbers of unprocessed requisitions?

•  Are our suppliers invoicing us correctly?

•  Are we sufficiently taking advantage of volume discounts?

•  Are prices creeping up? What could be done to control them?

•  Are there outstanding supplier payment issues?

Ensure orders are placed with the most reliable supplier •  Are we placing orders with reliable

suppliers? •  Is our company fully utilizing strategic

contracts in order to get the best value?

•  Can we better consolidate orders to get the best volume discounts?

•  Are we processing requisitions that are overdue?

Supply Chain and

Procurement Executives

Procurement and

Commodity Managers

Buyer

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Spend Analyzer •  # of Suppliers •  # of Supplier Sites •  # of Buyers •  Spend •  Year Ago Spend •  Addressable Spend •  Non-Addressable Spend •  Chg Year Ago Spend •  % Chg Year Ago Spend •  Payables Leakage Amount •  Payables Leakage Rate •  Invoiced Amount •  Invoiced Quantity •  Invoice Price Variance

Amount (IPV) •  Average Invoice Unit Price •  Min Invoice Unit Price •  Max Invoice Unit Price •  Benchmark Price

Procurement Performance •  Contract PO Amount •  Off-Contract PO Amount •  Contract Leakage •  Others Off-Contract PO

Amount •  Year Ago Contract PO

Amount •  Year Ago Off-Contract PO

Amount •  Year Ago Contract Leakage •  Year Ago Others Off-

Agreement PO Amount •  Contract Purchase Rate •  Off-Contract Purchase Rate •  Contract Leakage Rate •  Others Non-Agreement

Purchase Rate •  PO Matched Spend •  Year Ago PO Matched Spend •  Avg Purchase Unit Price

Employee Expenses •  Total Expense Amount •  Expense Approval Cycle

Time •  Approved Expense Amount •  Requested Expense Amount •  Outstanding Expense

Amount •  Airfare Expense Amount •  Accommodation Expense

Amount •  Meal Expense Amount •  Other Expense Amount •  Total Expense Year Ago •  Total Expense YTD •  # of Approved Expense

Reports •  Expense Reimbursement

Cycle Time •  Expense Filing Cycle Time •  Mileage Expense Amount

Example Oracle Procurement and Spend Analytics Metrics Supplier Performance

•  Supplier Score •  % Received Late •  % Received On Time •  % Received Early •  Received Late Quantity •  Received Early Quantity •  Received On Time Quantity •  % Accepted •  % Rejected •  Average Purchase Cycle Time •  Average Receipt Cycle Time •  Average Approval Cycle Time •  Cancelled Amount •  Cancelled Quantity •  Received Quantity •  Approved PO Amount •  Approved PO Quantity

Oracle Procurement and Spend Analytics

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Copyright © 2009, Oracle and/or its affiliates. All rights reserved. 20

Business Objectives /

Issues

Gain Insights

Take Action

Target Efforts to consolidate and save

What are top 5 products by spend amount ?

Which commodities have the largest spend ?

Reduce Indirect Material Spend

Drill to D

etail

Is there out-of-contract buying for these items? How many suppliers and what are their unit costs?

Quantity bought from each supplier?

Example Decision Workflow Business  Func*on:  Purchasing  Role:    Commodity  Manger  Objec*ves:  

1)  Reduce  Indirect  Spend  2)  Develop  strategic  suppliers  

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Copyright © 2009, Oracle and/or its affiliates. All rights reserved. 21

Packaged Spend Analysis Flow with Spend Classification Solution

Spend  Classifica7on  

Oracle EBS, PeopleSoft, JDE E1, and Legacy Applications

Procurement  &  Spend  Analy7cs  

3

1 24Oracle BI Apps

•  Maps raw data into reference taxonomies

•  Built for business users •  Designed to work with OBI Apps

7.9.6.1 and above

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Oracle BI Applications

Stepping Stone to Fusion for Current Oracle Applications Customers

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1.  Add insight layer over existing IT assets –  Use prebuilt BI Apps to implement

quickly and follow best practices –  Start with a single area or tackle

several in parallel –  Also build custom analytic apps as

necessary

Oracle BI Applications Implementation Strategy Insight for Today’s Applications and for Fusion

Oracle BI Applications

Oracle EBS Financials

Siebel CRM

PeopleSoft HR

Other Apps

2.  Benefit from enterprise-wide analysis as you broaden your implementation

Oracle Fusion Applications

3.  Incorporate Fusion Apps using same architecture and technology

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Example: Oracle EBS to Fusion Evolution Before Fusion

Apps Unlimited

• Faster time to value w/prebuilt adapters for CRM and ERP applications

•  Improve spend visibility and identify savings opportunities

•  Improve Contract utilization and operational efficiency

Common Enterprise Information Model Finance HCM SCM Procure Project CRM

OBIA

OBIA Data Warehouse

BI Foundation

Oracle EBS Procurement

Legacy & 3rd Party

ETL Periodic Updates

Pre Packaged Reports &

Dashboards

Self-Service Query &

Reporting

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Co-Existence

Common Enterprise Information Model Finance HCM SCM Procure Project CRM

OBIA OTBI

OBIA Data Warehouse

BI Foundation

Oracle EBS Procurement

Legacy & 3rd Party

ETL Periodic Updates

Real-Time Queries

Fusion Procurement

BI View Objects

Pre Packaged Reports &

Dashboards

Self-Service Query &

Reporting

Fusion Embedded Analytics

Fusion Apps • Embed analytics

directly into key business processes

• Deliver real-time and analytical reporting in a single user interface

•  Integrated with Oracle’s next-generation Fusion Procurement

Example: Oracle EBS to Fusion Evolution

Apps Unlimited

• Faster time to value w/prebuilt adapters for CRM and ERP applications

• Gain visibility to employee performance to engage & develop key talents

•  Lower costs through reduced turnover & more targeted recruiting

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26 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

With Fusion

Common Enterprise Information Model Finance HCM SCM Procure Project CRM

OBIA OTBI

OBIA Data Warehouse

BI Foundation

Legacy & 3rd Party

ETL Periodic Updates

Real-Time Queries

Fusion Procurement

BI View Objects

Pre Packaged Reports &

Dashboards

Self-Service Query &

Reporting

Fusion Embedded Analytics

Fusion Apps • Embed analytics

directly into key business processes

• Deliver real-time and analytical reporting in a single user interface

•  Integrated with Oracle’s next-generation Fusion Procurement

Example: Oracle EBS to Fusion Evolution

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27 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Oracle BI Apps 11g Unified Release (Fusion + AU) •  Informatica version

Oracle BI Apps Roadmap

Oracle BI Apps 11.1.1.5.1 (Fusion Apps theme) •  Full suite of analytics for Fusion Applications •  OTBI – Oracle Transactional BI for Fusion Apps; real-time

analytics vs. warehouse based

Oracle BI Apps 11g Unified Release (Fusion + AU) •  ODI version •  Increased depth of existing Apps (predictive analytics, scorecards) •  Combined support for Fusion Apps + Apps Unlimited + SAP + GBUs •  Full uptake of OBIEE 11g, including new capabilities •  Sourcing Analytics •  Enhancements to Change Orders and Agreements •  Procurement Scorecard •  New JDE Adapter

Oracle BI Apps 7.9.7 (SAP Source) •  SAP Financials •  ETL through ODI

Available

Oracle BI Apps 7.9.6.3 (OBIEE 11g compatibility) •  Upgraded and certified for OBIEE 11g

Available Oracle BI Applications

Oracle BI Applications for SAP Oracle BI Apps 7.9.7.1 (SAP Source)

•  SAP Procurement & Spend •  SAP Supply Chain & Order Management •  Localization, translation •  ETL through ODI

"This information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle"

Oracle BI Apps 11.1.1.6 (Fusion Apps theme) •  Incremental Fusion TCO improvements •  CxO Dashboards •  Leverage new BI Foundation “speed of thought” visualizations

Controlled Availability

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Corporate IT

Procurement and Spend Analytics deployment at

Qualcomm

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IT Global Operations

29

Agenda §  Qualcomm Overview §  Purchasing at Qualcomm §  Oracle Procurement and Spends Analytics

Solution §  Why OBIA/OBIEE §  Team Structure §  Spends OBIA/OBIEE Implementation §  Other Modules

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IT Global Operations

Qualcomm Overview §  Headquarters – San Diego, CA §  Offices - Worldwide §  Key Business Areas:

–  CDMA Chipsets –  Technology Licensing (Patents)

§  FY 2011 Q3 Revenue $3.6B – Up 34% YoY §  FY 2011 Revenue – $14.5B (projected)

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IT Global Operations

Qualcomm Overview

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IT Global Operations

Procurement Landscape §  Distributed procurement model

–  Autonomous BUs within “loose” federation –  Corporate services and oversight

§  Large R&D, Engineering and Product Development spend

§  Global footprint

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IT Global Operations

Procurement Landscape §  Multiple Oracle EBS instances §  Production and MRO procurement models

–  Material –  Services –  SW

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IT Global Operations

Qualcomm Challenges §  Individual BU purchasing groups

–  Lack of communication / synergy between teams §  Lack of supplier consolidation across BUs §  Limited “volume discounts” across spend §  Poor visibility to rates negotiated by other BUs §  Need for Approved Vendor Lists

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IT Global Operations

Oracle Procurement and Spends Analytics Solution §  Solution driven by Procurement and Spend

engagement with McKinsey & Company –  Year long analysis of procurement process

activity and opportunities –  Analytics was identified as a key area of opportunity

in the overall procurement solution –  Improve process via better data management

and usage

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IT Global Operations

Oracle Procurement and Spends Analytics Solution §  Improved cost management through:

–  Supplier performance –  Supplier consolidation and AVLs –  Volume discounts and improved leverage in

negotiations –  Composite spend –  Strategic sourcing

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IT Global Operations

Oracle Procurement and Spends Analytics Solution §  Provide consolidated view of all Qualcomm

spend –  By supplier, part/product, division,

department, VP, fiscal period, etc. –  Better data visibility / utilization

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IT Global Operations

Oracle Procurement and Spends Analytics Solution

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IT Global Operations

Pre Procurement & Spend Analytics Architecture

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IT Global Operations

Current Procurement & Spend Analytics Architecture

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IT Global Operations

Oracle Procurement and Spends – Overview Dashboard

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IT Global Operations

Procurement and Spends - KPIs and Drill Into AP Holds

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IT Global Operations

Oracle Procurement and Spends – Payment Analysis

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IT Global Operations

Why Oracle BI Applications / Oracle BI §  Out-of-box capability

–  Prebuilt ETLs, based on EBS –  Prebuilt metadata model (RPD) –  Significant time savings vs. build from scratch –  Multi-source ready –  Extendable

§  One, validated source of truth §  Robust reporting tool(s)

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IT Global Operations

Why Oracle BI Applications / Oracle BI §  Aligns with Qualcomm technology roadmap

–  EBS, WebLogic, Oracle DB, Informatica

§  Dovetails with long term Oracle technical direction –  Replace Discoverer –  Align with Fusion architecture

§  Transferable skills / resources §  Leverages existing Oracle relationship

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IT Global Operations

Qualcomm’s OBIA/OBIEE Team §  OBIEE/OBIA requires many different skills:

–  Analysts who understand the business and OLAP –  Report developers –  RPD developers –  ETL developers –  DAC developers –  Data modelers –  DBAs / App Admins

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IT Global Operations

Qualcomm’s OBIA/OBIEE Team §  Utilized existing BI COE, particularly on

Informatica and DAC §  Used implementation partner for OBIA expertise §  Partnered with Oracle on training and skill

development §  Hired an OBIEE/OBIA expert

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IT Global Operations

Qualcomm’s OBIA/OBIEE Team §  Re-purposed existing analyst talent for reporting

–  Answers and Dashboard training is key

§  Re-purposed existing integration development skill

§  Augmented with off-shore consulting

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IT Global Operations

Oracle Procurement and Spend Analytics Implementation §  Audience

–  Director/VP/C level –  Buyer teams

§  Scope –  5 out of box OBIA stars –  Custom department hierarchy dimension –  Extension to the buyer_d for buyer teams –  7 dashboards / 250 reports

§  Timeline – 9 months 49

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IT Global Operations

Oracle Procurement and Spend Analytics Implementation §  Team Makeup - Qualcomm

–  PM –  Analyst –  Data Modeler – 1/4 head –  ETL x2 –  Report Developer x2 –  QA x4

§  Team Makeup – Partner –  PM, Architect, ETL Developer, RPD Developer

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IT Global Operations

Development Methodology §  Scrum (5 week sprints) §  One IT team (data modelers through to analysts) §  We focus on getting out-of-box data in front of

customers ASAP §  Follow-on sprints are used to enhance the data

model, RPD, and reporting Ø  Customers see value from the start, while having the chance

to learn the tool and determine their REAL requirements

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IT Global Operations

Other Deployed Modules Functionality OBIA Subject Area Implementation Time License Management Service Analytics 1 month Order Management Enterprise Sales 3 months Inventory Supply Chain 3 months Supply Chain Planning Custom 6 months Customer Scorecard Custom 2 months Problem Receipts / NC Custom 2 months

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IT Global Operations

Future Plans §  Expansion to additional Business Units §  Additional reporting of existing data §  Ramp VP/dept. grain self-service §  OBIEE 11g upgrade

–  Mobile Analytics –  Scorecards –  Enhanced Charting Features

§  R12 source upgrade support

53

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54 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Q&A

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55 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

BI Applications Demo Pods – Moscone South

Moscone South Pods:

§  Human Resources Analytics (S278)

§  Supply Chain and Order Management Analytics (S276)

§  CRM Analytics (S281)

§  Financial Analytics (S279)

§  Procurement and Spend Analytics (S280)

§  Project Analytics (S277)

Page 56: Oracle Procurement and Spend Analytics for Oracle E-Business Suite

56 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Page 57: Oracle Procurement and Spend Analytics for Oracle E-Business Suite

57 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.

The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Safe Harbor Statements

Page 58: Oracle Procurement and Spend Analytics for Oracle E-Business Suite

58 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

Page 59: Oracle Procurement and Spend Analytics for Oracle E-Business Suite

59 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.