Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

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Oracle Industry Solutions Complex Equipment Manufacturing <Name> <Title> Information Age Application

Transcript of Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Page 1: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Oracle Industry Solutions

Complex EquipmentManufacturing

<Name><Title>

Information Age Applications

Page 2: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

High Technology Segments

High High TechnologyTechnology

Products – Processors, DRAM, embedded controllers, etc.

High cost of fabs pushing industry towards fabless model

Products sold on volume contract

Products – Processors, DRAM, embedded controllers, etc.

High cost of fabs pushing industry towards fabless model

Products sold on volume contract

SemiconductorSemiconductor

Contract ManufacturingContract ManufacturingContract ManufacturingContract Manufacturing Services – Outsourced design, test,

manufacturing/assembly & logistics

B2B supply chain collaborationand event synchronization

Products shipped to OEM partners or drop-shipped to end customer

Services – Outsourced design, test, manufacturing/assembly & logistics

B2B supply chain collaborationand event synchronization

Products shipped to OEM partners or drop-shipped to end customer

Complex EquipmentComplex Equipment Products – Semicon fab equipment,

servers, test & measurement, etc.

Forecast-driven suppliers feed in-house/EMS CTO final build & assy

Products sold direct to businesses

Products – Semicon fab equipment, servers, test & measurement, etc.

Forecast-driven suppliers feed in-house/EMS CTO final build & assy

Products sold direct to businesses

Products – PCs, cell phones, PDAs, stereo equipment, etc.

Multi-channel demand feeds dominant outsourced mfg model

Products sold via retailers & online

Products – PCs, cell phones, PDAs, stereo equipment, etc.

Multi-channel demand feeds dominant outsourced mfg model

Products sold via retailers & online

Consumer ElectronicsConsumer ElectronicsConsumer ElectronicsConsumer Electronics

Page 3: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

The Complex Equipment Value Chain

OEMsOEMs

Component MfgComponent Mfg

Sub AssySub AssyMfgMfg

Contract MfgContract Mfg(EMS)(EMS)

Silicon SourceSilicon Source

SemiconductorSemiconductorFabricationFabrication

Direct SalesDirect Sales& Service& Service

TieredSupply Base

OEMs, Sales& Distribution CustomerCustomer

Page 4: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Complex Equipment Industry Drivers

Design Complexity• How can I reduce design cycle

time, and development of customer-specific products?

• How can existing designs be leveraged to reduce design complexity?

Design Complexity• How can I reduce design cycle

time, and development of customer-specific products?

• How can existing designs be leveraged to reduce design complexity?

Supply Variability• What can be done when

component lead times exceed finished product lead times?

• How can I fully leverage a global manufacturing and supply base?

Supply Variability• What can be done when

component lead times exceed finished product lead times?

• How can I fully leverage a global manufacturing and supply base?

Configuration Management• How can I better manage

configuration changes that occur once manufacturing has begun?

• Is there a better way to increase the accuracy of configured orders?

Configuration Management• How can I better manage

configuration changes that occur once manufacturing has begun?

• Is there a better way to increase the accuracy of configured orders?

Service Delivery• How can I transform my service

operations to a profitable business?

• How can I ensure high quality services performed by 3rd parties?

Service Delivery• How can I transform my service

operations to a profitable business?

• How can I ensure high quality services performed by 3rd parties?

Tiered SupplyBase

OEMs, Sales & Distribution

Page 5: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

• Simultaneous optimization of supply & build strategies

• Outsourcing with complete visibility across multiple tiers

• Integration of configure-to-order processes and service

• Emergence of customer service as a strategic differentiator

• Lean initiatives to reduce cycle time and waste

• Simultaneous optimization of supply & build strategies

• Outsourcing with complete visibility across multiple tiers

• Integration of configure-to-order processes and service

• Emergence of customer service as a strategic differentiator

• Lean initiatives to reduce cycle time and waste

A Need for ChangeLeading Business Trends

Page 6: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

A Need for ChangeExtend Lean Initiatives Across the Enterprise

Sales & MktgSales & MktgSales & MktgSales & Mktg

Information Information TechnologyTechnologyInformation Information TechnologyTechnology

EngineeringEngineeringEngineeringEngineering

Supply Supply ManagementManagement

Supply Supply ManagementManagement

ServiceServiceServiceService

FinanceFinanceFinanceFinanceSales & Operational Sales & Operational

PlanningPlanningSales & Operational Sales & Operational

PlanningPlanning

ProductionProductionProductionProduction

Continually Improve Quality, Cost and Cycle Time

• Poor Quality & Excess WIP• High Material & Supply Costs• Lengthy ECO Approval Process• Error Prone Order Processing

• Poor Quality & Excess WIP• High Material & Supply Costs• Lengthy ECO Approval Process• Error Prone Order Processing

• Incorrect Resource Dispatching• Conflicting Demand Signals• Duplicate & Erroneous Data• Isolated Departmental Systems

• Incorrect Resource Dispatching• Conflicting Demand Signals• Duplicate & Erroneous Data• Isolated Departmental Systems

Common Areas of WasteCommon Areas of Waste

Page 7: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

All of the top 25 Electronic OEMs run Oracle applications

47 of the top 50 Electronic OEMs run Oracle applications

7 of the top 10 Semiconductor companies run Oracle apps

5 of the top 10 Fabless Semiconductor companies run Oracle applications

Oracle in High TechnologyDid You Know?

Page 8: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

What Analysts are Saying…

“Firms in high tech manufacturing, where customer service spans both front- and back-office processes, should

consider Oracle, especially if they have already made investments in other Oracle modules, like financials. Oracle applications are also a good fit for midsized companies looking to implement a single vendor apps suite and for firms thinking about outsourcing.”

-- Eric Schmitt, Senior Analyst

“Oracle is well positioned to drive innovation to the high tech industry. The company’s belief that it needs to maintain leadership across the high tech sector in order to stay in touch with innovative manufacturing developments for the rest of its business helps ensure Oracle’s commitment to this industry.”

-- Meredith Whalen, Vice President, US Vertical Industry Research

Page 9: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

What Customers are Saying…“We selected Oracle for three reasons. First, we knew we wanted an integrated solution. Second, we wanted software that did not require any customization. Oracle

excelled over its competitors on both of these counts. The final reason we chose Oracle was its proven success as a solution provider.”

--Tami Brown, Purchasing Manager

“McDATA's challenge of growing international business operations can only be met with a flexible open system like Oracle E-Business Suite. Buying disparate "best-of-breed" applications requires costly and time-consuming integration services. Oracle offers a seamless, fully integrated, modular business solution.”

-- Don Wenninger, CIO

“We now have electronic communication and commerce with both outsourced manufacturers and 3PL providers. We have all of our core back

office activities directly linked to the front-end systems that support our new direct order fulfillment model.” -- Saeed Hosseiniyar, VP of IT

Page 10: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

What Customers are Achieving…

decreased planning cycle time by 75%

reduced engineering change order process time by 85%

reduced engineering change order cycle to under two days

reduced procurement cycle by 90%

increased purchases under contract from 30 to 80%

reduced service call center volume by 15%

reduced IT support costs by 50%

                                   

   

Page 11: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

A Few More Customers…

Page 12: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Oracle E-Business SuiteBuilt on a Unified Information Architecture

Develop

Market

Sell

Order

Plan

Procure

Make

Fulfill

Service

Maintain

Finance

HR

Projects

Contracts

Customers,Customers,

Suppliers,Suppliers,

Products,Products, ……

• Common data model enables a single source of truth

• Comprehensive suite of applications designed to work together

• Robust set of integration services based on open standards

• Modular deploymentby business flow

• Single global instance implementations

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Business IntelligenceBusiness Intelligence

Technology / RosettaNetTechnology / RosettaNet

Planning &Planning &ManufacturingManufacturing

CustomerCustomerServiceService

ProductProductLifecycleLifecycle

ManagementManagement

Tailored to the Complex Equip. IndustrySupport for Key Processes

OutsourcingOutsourcingManagementManagement

Page 14: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

ConfigurationConfiguration(Product and Pricing)(Product and Pricing)

Opportunity DefinitionOpportunity Definition

Available to PromiseAvailable to Promise

Schematics and Schematics and Drawing GenerationDrawing Generation

Configured QuoteConfigured Quote

AutomaticAutomaticOrder CreationOrder Creation

MatchMatch

Automatic Config Item,Automatic Config Item, Bill & Routing CreationBill & Routing Creation

Automatic SupplyAutomatic SupplyOrder CreationOrder Creation

FlowFlowScheduleSchedule

WorkWorkOrderOrder

ReserveReserve

Pick and ShipPick and Ship

Needs AssessmentNeeds Assessment

Populate Installed BasePopulate Installed Base

Update Sales and Update Sales and Service ContractsService Contracts

Customer Initiates Customer Initiates Service RequestService Request

AssignAssignField TechField Tech

InitiateInitiateRMARMA

Define Service Rqmt Define Service Rqmt And Dispatch WorkAnd Dispatch Work

Repair &Repair &DebriefDebrief

ReceiveReceive& Repair& Repair

POPO

Development Manufacturing Service

Tailored to the Complex Equip. IndustryKey Processes: Complete Design-to-Service Flow

Page 15: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Oracle Complex Equipment Solutions

Establish and Sustain Profitable Innovation

Enable Lean, Agile Supply Networks

Manage and Grow a Profitable Service Business

Command and Control Outsourced Operations

Enable you to:

Business IntelligenceBusiness Intelligence

Technology / RosettaNetTechnology / RosettaNet

Planning &Planning &ManufacturingManufacturing

CustomerCustomerServiceService

ProductProductLifecycleLifecycle

ManagementManagement

OutsourcingOutsourcingManagementManagement

Page 16: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Product Design and DevelopmentAccelerate Creation of Base Platform

Portfolio Management

Product IntelligenceProduct Intelligence

Phase-GateControl

ComponentSourcing

Design for SC& Compliance

SalesConfiguration

BOM Mgmt& ReleaseProduct

DataRepository

ProductData

Repository

Issue/ChangeManagement

New

Product

Intro

New

Product

Intro

Collaboration

Collaboration

RetireRetire

DesignDesign

ReleaseRelease

Ramp-upRamp-up

MaintenanceMaintenanceMaintenanceMaintenance

Prototype& Test

Prototype& Test

VolumeVolumeProductionProduction

ConceptConcept

Specifications

Drawings

Schedules

Issues

Ideas

Changes

EngineeringEngineering ManufacturingManufacturing

Sales & MktgSales & Mktg PurchasingPurchasing

ServiceService FinanceFinance

Internal

External

SuppliersSuppliers

CustomersCustomers

Contract Contract MfgrsMfgrs

Page 17: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Laptop ComputerATO Model

CPU OCATO OC

Pentium IPurchased

Pentium IIPurchased

Mandatory

Optional65%

Optional35%

VGA I TubePurchased

VGA II TubePurchased

AssemblyPull

Optional50%

Optional50%

VGA Option ClassATO OC

Optional70%

VGA CasingPurchased

Optional30%

MandatoryAssembly

Pull

MonitorATO Model

MonitorATO Model

Phoenix Organization

Chicago Organization

Customer /Channel SpecificModel

Design Specific Models from Base Platform

Laptop ComputerATO Model

CPU OCATO OC

Pentium IPurchased

Pentium IIPurchased

Mandatory

Optional65%

Optional35%

VGA I TubePurchased

VGA II TubePurchased

AssemblyPull

Optional50%

Optional50%

VGA Option ClassATO OC

Optional70%

VGA CasingPurchased

EGA I TubePurchased

EGA II TubePurchased

Optional50%

Optional50%

EGA Option ClassATO OC

Optional30%

MandatoryAssembly

Pull

MonitorATO Model

MonitorATO Model

Phoenix Organization

Chicago Organization

EGA CasingPurchased

Base Platform

Laptop ComputerConfigured Item

CPU OCATO OC

Pentium IIPurchased

VGA I TubePurchased

VGA Option ClassATO OC

VGA CasingPurchased

MonitorATO Model

MonitorConfigured Item

Phoenix Organization

Chicago Organization

SelectedConfiguration

Page 18: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Search and Find the Best ComponentsEfficiently Select Components Based on Requirements

Browse CategoryHierarchy

BestComponent

Search Components by Specification Values

(and compare search results)

Choose Best Fitting Component

CategoryCategory SearchSearch

AttributesAttributesAttributeAttributeValuesValues

Page 19: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Control the Product Change ProcessAccurately Incorporate Customer-Directed Changes

User-Defined Change Types Streamline Review and Approvals Facilitate Multi-Company Collaboration

ImplementImplementChangeChange

Test &Test &ApproveApprove

ReviewReview CreateCreateWork PkgWork Pkg Create

Change Order(ECO)

CreateChange Order(ECO)

Workflow DrivenWorkflow Driven

ScheduleScheduleCostCost

DispositionsDispositions

QA / EngrQA / Engr

Alerts &Alerts &NotificationsNotifications

EngineerEngineerOrg 1, Org 2, …Org 1, Org 2, …

ID IssueID Issue AssignAssign& Notify& Notify

AssessAssessImpactImpact

ReviewReview ApproveApproveor Rejector RejectCreate

Change Request

(ECR)

CreateChange Request

(ECR)EngineerEngineer

Page 20: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

User-friendly HTML Interface Structured, Logical Flow

User-friendly HTML Interface Structured, Logical Flow

Online Configuration and OrderingGuide Customers Through Product Selection Process

Page 21: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Convert BOMs* & Track Configurations Manage Complexity Through Entire Product Lifecycle

Convert configured product information as products evolve through lifecycle

– Create sales BOM from engr BOM and use for guided selling via online Configurator

– Associate installed base failures with original product designs for root-cause analysis

– Track product designs through EOL

Manage complex, multi-dimensional data (item types, location, platform, etc.)

*Bills of Material

EngrEngrBOMBOM

SalesSalesBOMBOM

MfgMfgBOMBOM

ServiceServiceBOMBOM

Plan,Market& Sell

Plan,Market& Sell

ManufactureManufacture

Service &Maintain

Service &Maintain

Design &Develop

Design &Develop

“As Built”“As Built”

“As Designed”“As Designed”

“As Maintained”“As Maintained”

“As Sold”“As Sold”

Page 22: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Establish and Sustain Profitable Innovation

Enable Lean, Agile Supply Networks

Manage and Grow a Profitable Service Business

Command and Control Outsourced Operations

Enable you to:

Oracle Complex Equipment Solutions

Business IntelligenceBusiness Intelligence

Technology / RosettaNetTechnology / RosettaNet

Planning &Planning &ManufacturingManufacturing

CustomerCustomerServiceService

ProductProductLifecycleLifecycle

ManagementManagement

OutsourcingOutsourcingManagementManagement

Page 23: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Multi-Tier Supply Chain PlanningSynchronize Plans To Reduce Lead Times

Extend Visibility to Multiple Tiers – Communicate requirements to all suppliers– Replenish and maintain inventories at

customer sites on a consignment basis

React Faster to Supplier’s Constraints

– Get visibility to supplier capacity– Reallocate key components– Make alternate sourcing decisions

Reduce Obsolescence – Understand impact of BOM changes to your

CM or Supplier

Reduce Non-value Added Costs and Exception Overload

– User-configurable exceptions– Automated exception handling via workflow

Runplan

Demand‘equipment’

Supplyforecast

Consensus forecast

Run plan

Forecast‘CPUs’

Supply commit

‘controller’

Supply commit

‘CPUs’

Forecast‘controller’

VMI HubVMI Hub

CustomerConsigned

Inv HubVisibility

SemiconSupplier

Customer EMSYou

Page 24: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Multi-Tier Supply Chain PlanningRisk Pooling via Inv. Optimization & Postponement

• Reduce inventory without sacrificing customer service

• Use analysis toolsto determine:

Where to optimally hold inventory (stage & location)

What quantities to hold What safety stock to keep

• Evaluate KPIs to assess service levels, postponement strategies, revenues, costs, etc.

Prod AProd A Prod BProd B

Assy 1Assy 1 Assy 2Assy 2

Sub AssySub Assy

FinishedProduct

Major OptionalAssemblies

Sub-Assembly

C 1C 1 C 2C 2

Qty=100

Qty=100

Qty=125

Components

Risk is “pooled” because a lower

quantity of a common sub-assy is required to meet a given service level

Use Planned Inventory Points that Enable Flexibility

Page 25: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

SelectSelectMfg SourceMfg Source

In-House?In-House?Outsource?Outsource?Drop Ship?Drop Ship?

CTO and MTS Manufacturing Minimize Inventories & Increase Customer Satisfaction

CustomersCustomers

StandardStandardProductProduct(MTS)(MTS)

ConfiguredConfiguredProductProduct(CTO)(CTO)

ConfigureConfigureCreate MfgCreate Mfg

BOM &BOM &RoutingRouting

Check Check Avail-Avail-abilityability

Global ATP and Pricing Production Plan

ScheduleScheduleforfor

Produc-Produc-tiontion

Pick(or Receive)

Ship(or ASN)

Invoice

Inventory

Automated:• Creation of Orders

and Schedules• Creation of BOMs & Routings• Accurate Order Promising • Materials Allocation &

Option Dependent Sourcing

Page 26: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Multi-Mode Manufacturing

IntegratedIntelligence

IntegratedIntelligence

CostCostAnalysisAnalysis

ProductivityProductivity

PlanningPlanning

• Planned Orders• Schedule Changes• Component

Substitutes• Resources

Substitutes

• Planned Orders• Schedule Changes• Component

Substitutes• Resources

Substitutes

ProductProductLifecycle MgmtLifecycle Mgmt

Warehousing / Warehousing / TransportationTransportation

ServiceService

AssetAssetMaintenanceMaintenance

• Demand Schedules• Sequencing• Configured Order

• Demand Schedules• Sequencing• Configured Order

Lot / Serial Genealogy TrackingLot / Serial Genealogy Tracking

Quality ManagementQuality Management

Mixed ModeMixed Mode

MES APIs,Direct

Access

MES APIs,Direct

Access

PartnerCollaboration(RosettaNet)

PartnerCollaboration(RosettaNet)

Contract MfgrsContract MfgrsModel ShopFloor

Model ShopFloor

SuppliersSuppliers

AnalyzeAnalyze AdjustAdjustSampleSample

DemandVariabilityDemand

Variability

CTOCTO ATOATO

MTSMTS SeibanSeiban

DiscreteDiscreteFlowFlow

• Material Availability• Mfg Capacity• Schedules/Changes• Production Status• Ship Notices• Invoices/Payments

• Material Availability• Mfg Capacity• Schedules/Changes• Production Status• Ship Notices• Invoices/Payments

Outsourcing Outsourcing

Real-TimeWIP

Visibility

Real-TimeWIP

Visibility

EnterpriseShop FloorEnterpriseShop FloorCustomerCustomer Contract Mfgrs Suppliers

Page 27: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Flow Mfg for Cost Effective Production

Support Lean Manufacturing Practices to Reduce Cycle Time and Waste

Sequenced Demand

Customers

Suppliers

Production Line

Sequenced POs

Inventory

Bin 1Bin 1 Bin 2Bin 2

Operation 10Operation 10

Feeder Plant Feeder Line

SynchronizedProduction

Bin 1Bin 1 Bin 2Bin 2

Operation 20Operation 20

Bin 1Bin 1 Bin 2Bin 2

Operation 30Operation 30

Bin 1Bin 1 Bin 2Bin 2

Operation 40Operation 40

KanbanReplenishment

Build a Mix of Models andConfigurations on the Same Line

Page 28: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Manufacturing & Logistics IntegrationEfficiently Move Products from Assembly to Customers

Warehouse Management Integration• Cross-dock and direct ship to / from manufacturing

• Comply with labeling requirements

• Create & track LPNs and lot / serial numbers

• Enable simple kitting to full bill of materials or work order jobs

• Support seamless configure-to-order (CTO) flow

Sales Orders Mfg Operations

WMS Solution

Transportation Management Integration• Promise orders and plan transportation based

on material availability

• Incorporate true transit times and transportation costs into supply plan

• Re-plan transportation if manufacturing delays require expediting Transportation Plan

MfgOperations

Page 29: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Establish and Sustain Profitable Innovation

Enable Lean, Agile Supply Networks

Manage and Grow a Profitable Service Business

Command and Control Outsourced Operations

Enable you to:

Oracle Complex Equipment Solutions

Business IntelligenceBusiness Intelligence

Technology / RosettaNetTechnology / RosettaNet

Planning &Planning &ManufacturingManufacturing

CustomerCustomerServiceService

ProductProductLifecycleLifecycle

ManagementManagement

OutsourcingOutsourcingManagementManagement

Page 30: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Automatically Verify Entitlements Accelerate Response via Seamless Contract Integration

• Define service coverage and determine entitlements

• Sell different types of services on a single contract

- Warranties, extended warranties- Usage-based or subscription-based

• Bill accurately based on actuals or estimates

- Time-based per regular service fees- Usage-based per volume / incidents

• System routes customer based on existing info (e.g., gold-level customer)

• Analyze renewals for recurring revenue opportunities

• Coverage Times

• Response Time Commitments

• Discounts

• Resource Preferences

• Time Zone & Breaks

• Coverage Times

• Response Time Commitments

• Discounts

• Resource Preferences

• Time Zone & Breaks

Notifications• Expirations• Renewals

Notifications• Expirations• Renewals

ServiceServiceContractsContracts

RepositoryRepository

InstantaneousVerification

InstantaneousVerification

Service RepService RepCustomersCustomers

Page 31: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Know Installed Base Configurations Capture Information From Inception to Retirement

Record Mfg, Quality and Maintenance Specifications

Track the Status and History of All Changes

Manage Configurations / “As Maintained” BOM

Record Operational Metrics

Review Resolution for Similar Products With Similar Issues

Track Depreciation and Accounting Information

CommonCommonProductProduct

RepositoryRepository

DesignDesignSpecsSpecs

BOM /BOM /ConfigurationConfiguration

QualityQualityDataData

Usage /Usage /StatusStatus

Maintenance & Maintenance & Service HistoryService History

Warehouse /Warehouse /PackagingPackaging

Sales /Sales /ShippingShipping

Ownership /Ownership /InstallationInstallation

Page 32: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Field Service Resource PlanningIncrease Productivity and Service Quality

Issues

• General Inquiries• Call Backs• Inspections• Component Returns• Replacements• Field Repair & Maintenance

Optimize Workloads &

Schedules

• Priorities• Costs• Travel Time / Distance• Locations / Road-Level Routing

Optimizing Optimizing EngineEngine

Scheduling Criteria

ResourceResourceWorkloadWorkload

SparesSparesInventoryInventory

ProductsProducts ResourcesResources/ Skills/ Skills

TerritoriesTerritories Contracts /Contracts /Customer ValueCustomer Value

Page 33: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Field Service DeploymentReduce Repair Time & Cost, Leverage Mobile Capabilities

SpareSparePartsParts

Access Options:• Wireless connected• Disconnected w/ periodic

synchronization

• View and update schedule• Access service levels• Update product / issue data real-time• Order parts remotely• Report time, material and expenses

incurred

• View and update schedule• Access service levels• Update product / issue data real-time• Order parts remotely• Report time, material and expenses

incurred

Mobile Capabilities

OptimizeOptimizeScheduleSchedule

CreateCreateField WorkField Work

OrderOrder

IdentifyIdentifyResolutionResolution

NeedsNeeds

ResolveResolveOn-SiteOn-Site

DispatchDispatchFieldFieldTechsTechs

DebriefDebrief Invoice Invoice CustomerCustomer

Page 34: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Manage Product ReturnsSupport Complete Logistics & Repair Processing Needs

ReceiveReceiveand and

InspectInspect

Estimate Estimate andand

ApproveApprove

PlanPlanandand

ScheduleSchedule

Store,Store,ShipShip

DebriefDebriefandandBillBill

BillingBillingMfg &Mfg &InventoryInventory

Shipping /Shipping /ReceivingReceiving

HumanHumanResourcesResourcesContractsContracts

ExchangesExchanges

In-House RepairIn-House Repair

Repair,Repair,Refurbish,Refurbish,ReclaimReclaim

IdentifyIdentifyResolutionResolution

NeedsNeeds

Send LoanerSend Loaneror Exchangeor Exchange

Direct Product ReturnDirect Product Return

IdentifyIdentifyResolutionResolution

NeedsNeeds

GenerateGenerateRMARMA

Monitor Return of Damaged and Serviceable Products– Perform diagnostics and job estimates– Execute shipment back to customer and invoice for services rendered

Track Repair Status and Actual Costs

Automatically Update Product Configuration and Repair History

Page 35: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Installed Base Preventive MaintenanceSupport Planned Maintenance & Reduce Breakdowns

Improve SpareParts PlanningImprove SpareParts Planning

CreatePM Programs

CreatePM Programs

OptimizeScheduleOptimizeSchedule

•Define programs, including default schedule, required resources, and covered items

•Link programs to Contracts to initiate coverage

•Auto-generate field work orders

•Auto-generate service requests and tasks based on plans

•Assign resources, including spare parts and equipment

•Automate stocking rules

•Manage excess inventories

•Utilize automatic replenishment rules based on lead times

•Debrief time, labor & materials

• Invoice customer

•Feedback results to plan to adjust timing of next PM activity

Debrief & Invoice

Debrief & Invoice

DispatchTechnicians &

Perform PM

DispatchTechnicians &

Perform PM

•View customer and PM workinfo remotely

•Execute PM against established procedures

Page 36: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Establish and Sustain Profitable Innovation

Enable Lean, Agile Supply Networks

Manage and Grow a Profitable Service Business

Command and Control Outsourced Operations

Enable you to:

Oracle Complex Equipment Solutions

Business IntelligenceBusiness Intelligence

Technology / RosettaNetTechnology / RosettaNet

Planning &Planning &ManufacturingManufacturing

CustomerCustomerServiceService

ProductProductLifecycleLifecycle

ManagementManagement

OutsourcingOutsourcingManagementManagement

Page 37: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Outsourced Manufacturing ChallengesLess Visibility, Less Control, Conflicting Information

All the “Headaches” of In-House Manufacturing are Amplified

ATP based on ATP based on supplier capacitysupplier capacityand availability of and availability of

optional componentsoptional components

Communicating Communicating configuration changes configuration changes

to multipleto multiplesupplier tierssupplier tiers

Enforcing product Enforcing product quality standardsquality standards

Capturing the “as Capturing the “as built” genealogy and built” genealogy and product traceability product traceability

informationinformation

Managing and Managing and monitoring inventory monitoring inventory

levels (WIP, etc)levels (WIP, etc)

Communicating Communicating shipping instructions, shipping instructions,

authorizations, and authorizations, and notificationsnotifications

Enforcing Enforcing compliance to mfg compliance to mfg instructions and instructions and

methodologymethodology

Tracking and Tracking and reporting WIP and reporting WIP and

order status to order status to customerscustomers

Tracking in-transit Tracking in-transit shipments fromshipments from

supplier to customersupplier to customer

Page 38: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Example: Drop Ship from Partner to Customer

CustomerCustomer

OEMOEM

ManufacturingPartner (MP)ManufacturingPartner (MP)

CarrierCarrier

ComponentSupplierComponentSupplier

Order AOrder A

Place PO for APlace PO for A

Give AGive Ato Carrierto Carrier

ShipShipComponentComponent

Drop Ship ADrop Ship A

Place PO forPlace PO forComponentComponent

Schedule CarrierSchedule Carrier

ConfigureProduct ‘A’Configure

Product ‘A’

Manufacture& AssembleManufacture& Assemble

ProduceComponents

ProduceComponents

Schedule& Route

Schedule& Route

Pick-Up &Deliver

Pick-Up &Deliver

OEM Process Description• Outsources 100% of assembly• Orders components for delivery to Partner• Asks Partner to drop ship to Customer• Manages shipping and customer billing

OEM Process Description• Outsources 100% of assembly• Orders components for delivery to Partner• Asks Partner to drop ship to Customer• Manages shipping and customer billing

Page 39: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Outsource with Confidence Achieve Total Visibility to Outsourced Mfg & Logistics

– Partner Setup –Implement Control from the Start

• Model Manufacturing Partner (MP) as an internal org to simulate material flow, order processing, and mfg processes

• Define BOM and routing to build assembly at MP location

• Create operations that mimic process at MP so status can be tracked

• Define sourcing rules to buy assembly from MP and buy components from Supplier

– Outsource Mfg –Seamlessly Extend Your Operations

• Capture sales order to create MP demand for assembly and Supplier demand for component

• Define a single, holistic supply chain plan that includes MP and Supplier capacity/availability

• Run plan and implement planned order as a work order for MP work (auto-creates assembly PO with customer ship-to)

• Implement planned order from Supplier (auto-creates component PO with MP ship-to)

Page 40: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

– Shipping –Manage Final Delivery to Customer

• Automatically flow ship-to requirements (address, promise date, etc.) from Sales Order

• Select carrier based on shipping method, price, routes, availability

• Schedule pick-up from MP and delivery to Customer

• Track shipments en-route (punch-out to carrier systems)

• Allocate freight costs back to Sales Order line item

– Monitoring –Report Progress with Accuracy

• For each MP operation determine required tracking level. Notification of:

- Moves and Completions- ASNs- Physical Receipt of Goods

– Invoicing –Auto-Create Invoices for POs

• Pay only for amount received (e.g., received 20 assemblies against a total order of 40 assemblies)

Outsource with Confidence Achieve Total Visibility to Outsourced Mfg & Logistics

Page 41: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

OEMs Send:• Purchase Orders• Schedules• Bill of Materials (BOMs)• Operation Instructions• Drawings & Attachments

Mfg Partner Send:• Adv Ship Notifications (ASNs)• Quality Results• PO Acknowledgements

Facilitated Supplier CommunicationsEnable Suppliers to have Easy Access to Critical Info

Export entire Export entire structure to structure to

ExcelExcel

Attach itemsAttach itemsto POsto POs

Page 42: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Serial / Lot Genealogy and TrackingAlways Know the Source and Placement of Each Part

Trace a customer shipment back to the original source

Trace a lot or individually serialized product through supply base

BoardsR’ Us

BoardsR’ Us

AustinAustin

Acme ChipFab 12

Acme ChipFab 12

E. StorageAustin, TXE. StorageAustin, TX

SKD Co.S. KoreaSKD Co.S. Korea

Nippon FabJapan

Nippon FabJapan

Disk Array(S.No. 892)Disk Array

(S.No. 892)

Server(S.No. 512)

Server(S.No. 512)

PCI Board(S.No. 717)PCI Board

(S.No. 717)Storage

(S.No. 929)Storage

(S.No. 929)

Disk B(S.No. 339)

Disk B(S.No. 339)

Disk A(S.No. 676)

Disk A(S.No. 676)

Memory(Lot No. 115)

Memory(Lot No. 115)

CPU(S.No. 232)

CPU(S.No. 232)

IrelandIrelandManufacturingPartner

ManufacturingPartner

Co

mp

osi

tio

nC

om

po

siti

on

Wh

ere

Use

dW

her

e U

sed

SuppliersSuppliers

Page 43: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Personalized Field Technician Dashboard

Extend Reach Through 3rd Party ServicesControl Scheduling and Meet Contractual Obligations

ViewViewKPIsKPIs

Toggle betweenToggle betweenhide / show tohide / show to

view summary vs.view summary vs.detailed SR infodetailed SR info

Create additionalCreate additionalSRs, tasks & notesSRs, tasks & notes

View sparesView sparesinfo, orderinfo, order

parts, returnparts, returndefectsdefects

Search based onSearch based onmultiple parametersmultiple parameters

Page 44: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Business Intelligence

Corporate Governance

Business Intelligence

Corporate Governance

Integrated ThroughoutIntegrated Throughout

Entire Offering…Entire Offering…

and

Page 45: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Customers,

Suppliers,

Products, …

Customers,

Suppliers,

Products, …Project & Project & Contract MgmtContract Mgmt

Project & Project & Contract MgmtContract Mgmt

HR &HR &FinanceFinance

HR &HR &FinanceFinance

Planning &Planning &PurchasingPurchasingPlanning &Planning &PurchasingPurchasing

3rd Party &3rd Party &Legacy AppsLegacy Apps3rd Party &3rd Party &

Legacy AppsLegacy Apps

ManufacturingManufacturingManufacturingManufacturing

Order Mgmt &Order Mgmt &WarehousingWarehousingOrder Mgmt &Order Mgmt &WarehousingWarehousing

ProductProductDevelopmentDevelopment

ProductProductDevelopmentDevelopment

ServiceServiceServiceServiceAssetAssetMaintenanceMaintenance

AssetAssetMaintenanceMaintenance

Sales & Sales & MarketingMarketingSales & Sales &

MarketingMarketing

Foundation: Common Data ModelA Single Source of Truth

Single definition of customers, suppliers, products, etc.

Immediate accessto accurate, complete global information

Consolidate data from multiple systems

Scale to meetgrowth demands

Page 46: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Deliver Daily Business IntelligenceReal-Time Access to Complete Business Information

– Objective: Set institutional targets – Fact: Provide performance-based metrics– Exception: Continuously evaluate performance

– Objective: Set institutional targets – Fact: Provide performance-based metrics– Exception: Continuously evaluate performance

Manage By…

What are the project schedule and budget impacts of design change?

How can I best adjust to planning exceptions?

How should I allocate production resources to meet variable demand?

How are supplier deliveries impacting my on-time delivery capability?

How is my backlog of open service requests changing?

Page 47: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Business Intelligence: Timely, Accurate, Relevant

• Daily updates on key performance indicators

• Actionable infoon cost savingsand incremental revenue opportunities

• Role-based views:- Order Mgmt- Planning- Purchasing- Manufacturing- Logistics- Service- Product Mgmt

LinksLinks

ReportsReports

Real-TimeReal-TimeResultsResults

GraphsGraphs

Flexible Flexible Time PeriodsTime Periods

Flexible Flexible ComparisonsComparisons

PerformancePerformanceMeasuresMeasures

Page 48: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Corporate GovernanceA heightened business focus on accuracy in reporting to investors A heightened business focus on accuracy in reporting to investors

brought on by recent fraudulent practices of several major corporationsbrought on by recent fraudulent practices of several major corporations

Oracle Helps Drive Compliancethrough Visibility, Control, and Efficiency

• Senior mgmt personal liability for financial result accuracy

• Senior mgmt and outside auditor attestation to the effectiveness of internal controls

• Accelerated SEC filing deadlines

Sarbanes Oxley Act (SOX) EU Anti-Fraud Directive (Mar 2004)

• Collective Board liability for financial result accuracy

• Senior mgmt and outside auditor attestation to the effectiveness of internal controls

• Select Corporate Governance Code

For all U.S. companies and companies issuing securities in the U.S.

For all E.U. companies and companies issuing securities in Europe

Page 49: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Corporate Governance:Visibility, Control, Efficiency

Automate Processes and Extend to Customers & Suppliers

YourCompany

YourCompany

Customers& SuppliersCustomers& Suppliers

• Identify issues early

• Enable real-time information access & performance mgmt

• Consolidate global financials

• Unify corporate reporting

• Consolidate and reconcile information rapidly

• Automate business processes and broaden use of self-service

• Simplify IT infrastructure

• Leverage best practices from different groups / regions

Visibility

Efficiency

Provide Single Source of the Truth Centrally Manage Policies and Procedures

• Integrate and centralizebusiness operations

• Document processesand support compliance

• View, test, and certifyinternal controls

• Manage corporatecommunications

Control

Orders

Invoices

Payments

Requisitions

Page 50: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

All Built on Leading Technology

DatabaseServer

ApplicationServer

Page 51: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Oracle Complex Equipment Solutions

…Integrated Business Intelligence & Corporate Governance

Collaborative development with integrated BOM management and controlled ECR / ECO processing

Collaborative development with integrated BOM management and controlled ECR / ECO processing

Manage and Growa Profitable

Service Business

Manage and Growa Profitable

Service Business

Comprehensive entitlement verification, preventive maintenance, spares planning, and field service

Comprehensive entitlement verification, preventive maintenance, spares planning, and field service

Multi-tier collaborative planning, complete CTO process with flow mfg for mixed model production

Multi-tier collaborative planning, complete CTO process with flow mfg for mixed model production

Establish and Sustain Profitable InnovationEstablish and Sustain Profitable Innovation

Command and ControlOutsourced OperationsCommand and ControlOutsourced Operations

Enable Lean, Agile Supply Networks

Enable Lean, Agile Supply Networks

Complete support for tiered, outsourced manufacturing; 3rd party customer service coordination

Complete support for tiered, outsourced manufacturing; 3rd party customer service coordination

Page 52: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Ch

all

en

ge

sC

ha

lle

ng

es

Dri

ve

rsD

riv

ers

Footprint: High Tech - Complex EquipmentO

rac

le E

na

ble

rsO

rac

le E

na

ble

rs

Establish and Sustain Profitable Innovation

Establish and Sustain Profitable Innovation

• Shorter product lifecycles coupled with increasing design complexity and product customization

• Inability to place the right innovation “bets” to sustain corporate growth

• Missed or delayed product introductions

Command and ControlOutsourced OperationsCommand and ControlOutsourced Operations

• Complex coordination of global outsourced manufacturers and regionally located service providers

• Poor visibility to outsourced production

• Difficulty ensuring customer satisfaction when using 3rd party services

Manage and Grow aProfitable Service Business

Manage and Grow aProfitable Service Business

• Unplanned asset downtime disrupts customer mfg / assy

• Escalating inventory carrying costs

• Industry-wide emphasis on differentiating systems with value-added services

• Sustaining service expecta-tions set during slump

Enable Lean, Agile Supply Networks

Enable Lean, Agile Supply Networks

• Inability to rapidly respond to constant config changes

• Difficulty ensuring consistent, high product quality at reduced costs

• Long order-to-deliver cycles for customized complex configurations

Supply Chain PlanningSupply Chain PlanningCollaborative PlanningCollaborative PlanningDemand PlanningDemand PlanningAdvanced SC PlanningAdvanced SC PlanningInventory OptimizationInventory OptimizationGlobal Order PromisingGlobal Order Promising

Order CaptureOrder CaptureOrder ManagementOrder ManagementConfigurator, Adv PricingConfigurator, Adv Pricing

Production & LogisticsProduction & LogisticsManufacturing Scheduling Manufacturing Scheduling Discrete / Flow MfgDiscrete / Flow MfgInv & Warehouse Mgmt Inv & Warehouse Mgmt Transport Plng & ExecutionTransport Plng & Execution

Customer CareCustomer CareiSupportiSupportTeleServiceTeleServiceInteraction CenterInteraction CenterService ContractsService Contracts

Service ExecutionService Execution Field ServiceField Service

Mobile Field ServiceMobile Field ServiceAdvanced SchedulerAdvanced SchedulerSpares ManagementSpares ManagementDepot RepairDepot Repair

Product Lifecycle MgmtProduct Lifecycle MgmtProduct Data MgmtProduct Data MgmtCADView-3DCADView-3DConfiguratorConfiguratorSourcingSourcingProject ManagementProject ManagementProject Portfolio AnalysisProject Portfolio AnalysisProject CollaborationProject CollaborationProj Resource MgmtProj Resource Mgmt

Supply Chain PlanningSupply Chain PlanningCollaborative PlanningCollaborative PlanningAdvanced SC PlanningAdvanced SC PlanningInventory OptimizationInventory OptimizationGlobal Order PromisingGlobal Order Promising

Outsourced Mfg & Logistics Outsourced Mfg & Logistics Internet Supplier PortalInternet Supplier PortalDiscrete Mfg, Inv MgmtDiscrete Mfg, Inv MgmtOrder ManagementOrder ManagementTransportation ExecutionTransportation Execution

Outsourced Service MgmtOutsourced Service MgmtService ContractsService Contracts

iSupport, TeleServiceiSupport, TeleServiceField Service, Spares MgmtField Service, Spares Mgmt

Corporate Governance:Corporate Governance: Internal Controls Manager, Financials, Tutor, iLearning Internal Controls Manager, Financials, Tutor, iLearning

Business Process Integration:Business Process Integration: Supply Chain Trading Connector for RosettaNet, Adapters Supply Chain Trading Connector for RosettaNet, Adapters

Performance Management:Performance Management: E-Business Intelligence, Balanced Scorecard, Enterprise Planning & Budgeting E-Business Intelligence, Balanced Scorecard, Enterprise Planning & BudgetingEnterprise Infrastructure:Enterprise Infrastructure: Procurement, Financials, Human Resources, Projects, Marketing, Sales Procurement, Financials, Human Resources, Projects, Marketing, Sales

Services:Services: Consulting, IT Outsourcing, Education, Support Consulting, IT Outsourcing, Education, Support

IT Infrastructure:IT Infrastructure: Database Server, Applications Server, Systems Management, Development Tools, Collaboration Suite Database Server, Applications Server, Systems Management, Development Tools, Collaboration Suite

Page 53: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Evolution of Oracle Applications in High TechEvolution of Oracle Applications in High Tech

New in 11i.9…New in 11i.9…

• RosettaNet Transactions

• Product Data Mgmt

• Consigned Inventory

• WIP Serial Tracking

• Partner Program Mgmt

• 3rd Party POS Data Import (to calc Promotional Accruals)

• Outsourcing Support for Multi-Level Configurations

• Advanced Configuration Modeling

• Resource Centric Scheduling Workbench

• Integrated Maintenance and Production Planning

• Quote & Proposal Mgmt

• RosettaNet Transactions

• Product Data Mgmt

• Consigned Inventory

• WIP Serial Tracking

• Partner Program Mgmt

• 3rd Party POS Data Import (to calc Promotional Accruals)

• Outsourcing Support for Multi-Level Configurations

• Advanced Configuration Modeling

• Resource Centric Scheduling Workbench

• Integrated Maintenance and Production Planning

• Quote & Proposal Mgmt

Base Differentiators…Base Differentiators…

• Real-Time Shop Floor Visibility

• Configure to Order

• Supplier Collaboration & VMI

• Inventory Postponement and Optimization

• Lot/Serial Genealogy

• Collaborative Planning

• Advanced WIP & Yield Mgmt

• Planned Stocking Points

• End Item Substitution

• Allocated ATP

• Lead to Quote to Order Mgmt

• Waterfall Analysis

• Service Contracts

• Integrated Service Mgmt

• Real-Time Shop Floor Visibility

• Configure to Order

• Supplier Collaboration & VMI

• Inventory Postponement and Optimization

• Lot/Serial Genealogy

• Collaborative Planning

• Advanced WIP & Yield Mgmt

• Planned Stocking Points

• End Item Substitution

• Allocated ATP

• Lead to Quote to Order Mgmt

• Waterfall Analysis

• Service Contracts

• Integrated Service Mgmt

New in 11i.10…New in 11i.10…

• Product Data Hub

• Project Portfolio Analysis

• Global Sales & Operations Planning

• Inventory Optimization Analytics

• Channel / Partner Management

• International Drop Shipments

• Transportation Planning

• Customer Consigned Inventory

• Option-Dependent Sourcing

• Procurement Contracts

• Special Pricing (Ship & Debit)

• Automated Spare Part Return and Repair Processes

• RFID Transaction Support

• Trade Planning and Execution

• Deal Registration

• Product Data Hub

• Project Portfolio Analysis

• Global Sales & Operations Planning

• Inventory Optimization Analytics

• Channel / Partner Management

• International Drop Shipments

• Transportation Planning

• Customer Consigned Inventory

• Option-Dependent Sourcing

• Procurement Contracts

• Special Pricing (Ship & Debit)

• Automated Spare Part Return and Repair Processes

• RFID Transaction Support

• Trade Planning and Execution

• Deal Registration

High Technology Capabilities

Page 54: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Lower Total Cost of Ownership (TCO)

Run on a Single Global Instance

Consolidate Data Centersand Databases

E-Business On Demand

Low Cost Linux Hardware

App Admin

DB/AS Admin

Sys Admin

HW Admin

App Admin

DB/AS Admin

Sys Admin

HW Admin

Production Midtiers 100% Linux

Production DB RAC Cluster (Unix)

Demo Environments 100% Linux

Development 100% Linux

Outsourced Customers 70% Linux

Production Midtiers 100% Linux

Production DB RAC Cluster (Unix)

Demo Environments 100% Linux

Development 100% Linux

Outsourced Customers 70% Linux

Oracle’s Experience with LinuxOracle’s Experience with Linux

3x Faster, 5x CheaperEasy to Automate en MassHighly Reliable

Needs:Needs:Roles:Roles:OracleOracle

Manages:Manages:

50% Lower Cost50% Lower Cost

50% Better Svc50% Better Svc

Core CompetenceCore Competence

Predictable CostPredictable Cost

YouYouManage:Manage:

AvailabilityAvailability

SecuritySecurity

PerformancPerformancee

ChangeChange

ProblemsProblems

Standardized Open Integration Platform

• Business Events Infrastructure

• Industry Standard Protocols

• Centralized Integration Repository

Simplify B2B Integration, Application Connectivity,

and Process Management

Customers,Customers,

Suppliers,Suppliers,

Products, …Products, …

Page 55: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Lower Total Cost of OwnershipRun on a Single Global InstanceLower Total Cost of OwnershipRun on a Single Global Instance

30 Languages

Multiple Currencies

Customers in 100+ Countries

All Languages Installable in Same Unicode Instance

Support for Statutory and Customary Local Requirements

Support Global Operations

Page 56: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Provide a unified view of customer data

Protect and share information assets across all systems

Standardize, cleanseand enrich data

Synchronize datain near real-time

Support key interactions– Orders– Contracts– Service history

Leverage pre-builtanalytics

Lower Total Cost of Ownership Standardized Open Integration Platform

Siebel PeopleSoft

LegacyBroadvision

Customers,Customers,

Suppliers,Suppliers,

Products, …Products, …

Example: Customer Data Hub

Page 57: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

CustomerCustomerCase StudiesCase Studies

Page 58: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Leader in test devices, semiconductors, and chemical analysis tools– $ 7.18B revenue in FY04; customers in 120+ countries; 29K employees

Live on Oracle for global 24/7 operation– Quoting, Adv Pricing, Order Mgmt, iStore, Adv Supply Chain Planning, Purchasing,

iSupplier Portal, Mobile Supply Chain Applications, Financials

– Enterprise-wide implementation of Oracle Applications planned for:- 37+ manufacturing sites- 3 financial centers

– 15K named users globally, 5K concurrent users, 100K concurrent requests daily

– Entire semiconductor business on Oracle ERP- Runs optimized ASCP for 75K+ items & 6M+ resource requirements- Runs worldwide order mgmt and manufacturing operations using real-time

synchronization to OSFM and constrained Global ATP- Manages over 1,000 shipments daily using Mobile SC Apps- First semiconductor company to use EDI-driven Oracle Release Mgmt for VMI

- 4 distribution centers - 6 customer service centers

Oracle E-Business Suite met over 4,500 Agilent

business requirements without any customizations

Oracle E-Business Suite met over 4,500 Agilent

business requirements without any customizations

Page 59: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

$1.4B world leader in IT equipment power protection– 16 manufacturing & 25 distribution sites worldwide, serving 120 countries

Live on 11i -- single data center in Rhode Island– Discrete Manufacturing, Advanced Supply Chain Planning, Order Mgmt,

iProcurement, Financials, Human Resources, Self Service HR– Adding Configurator, Advanced Pricing, Mobile Supply Chain Apps– Consolidated 13 systems into a single global instance– 3200+ users (700 concurrently), 3600 order lines/day across 50+

organizations at 10 sites

Reduced raw material and finished goods inventory by 56% Match customer requirements to global availability

Reduced raw material and finished goods inventory by 56% Match customer requirements to global availability

American PowerConversion Corp.

“Having an integrated set of application modules in a single instance…you get a global perspective in one place in real time.” – Lisa Sipe, CIO

Page 60: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

$419M worldwide leader in high-performance open storage networking solutions

– 1020 employees across the U.S., Europe and Asia– Replaced Siebel and SAP with Oracle

Live on 11i – single global data center– Sales, Incentive Comp, Order Mgmt, Configurator, Discrete Mfg,

Warehouse Mgmt, TeleService, iSupport, Depot Repair, Svc Contracts, Procurement Financials, Human Resources (inc self-svc), Payroll

On-time shipments increased from 79% to more than 97% Reduced total inventory 75% Reduced service operations cost structure by 50%

On-time shipments increased from 79% to more than 97% Reduced total inventory 75% Reduced service operations cost structure by 50%

“McDATA's challenge of growing international business operations can only be met with

a flexible open system like Oracle E-Business Suite. Buying disparate "best-of-breed" applications requires costly and time-consuming integration services. Oracle offers a seamless, fully integrated, modular business solution.” – Don Wenninger, CIO

Page 61: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Leading provider of standards-based IP communications solutions– Alcatel e-Business Networking Division is a division of Alcatel with a

customer base of 500,000+ customers

Live on 11i– Adv Supply Chain Planning, Demand Planning, Procurement, Discrete

Manufacturing, Order Management, Human Resources, Financials– Reduced break-even point for new product launch (new switches line) by

more than 40%

Decreased inventory levels by 50%; expect $15M annual savings

Reduced planning cycle time by 75%

Decreased inventory levels by 50%; expect $15M annual savings

Reduced planning cycle time by 75%

“Because of the visibility we now have across our virtual supply chain, we have been able to significantly reduce inventory liability. Instantly sharing information about changes in demand or supply with our outsourcing partners gives us all the most precise view of where bottlenecks may occur. To me, this is a real competitive advantage.”

-- Gary Schliekelman, Director of Planning

Page 62: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Oracle Complex Equipment Solutions

                                                                                                                                                                                                                                                                                                              

Establish and Sustain Profitable InnovationEstablish and Sustain Profitable Innovation

Enable Lean, Agile Supply NetworksEnable Lean, Agile Supply Networks

Manage and Grow a Profitable Service BusinessManage and Grow a Profitable Service Business

Command and Control Outsourced OperationsCommand and Control Outsourced Operations

Page 63: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Information Age Applications

Page 64: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Appendix:Appendix:

RosettaNet OfferingRosettaNet Offering

Appendix:Appendix:

RosettaNet OfferingRosettaNet Offering

Page 65: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Current Integration ShortcomingsLatent, Linear Information Flow

OEMOEM CompCompMfgMfg

FabFab

Small Small SupplierSupplier

Information Delaysand Distortion

Poor Planning Synchronization

High Forecast Variability

Lacking Visibility to Exceptions

Missing Inter-Enterprise Strategy

Large Large SupplierSupplier

CompCompMfgMfg

SubSubAssyAssy

3PL3PL

Late

EMSEMS

EMSEMS

Incorrect

Mis-Routed

Page 66: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

RosettaNet At-a-GlanceDeveloped by High Tech for Fast-Paced Business

Agreed-Upon, Processes for Business Over the Internet

XML-Based Standards to Support Processes– PIPs: Defined business processes between trading partners– TPAs: Electronic “business contract” between trading partners– RNIF: Document exchange process; specifies authentication, etc.

Advantages– Eliminate information latency; provide global, real-time visibility– Achieve high degree of scalability, extensibility and flexibility (not EDI)– Decrease transaction costs over time – Architected for the business user

Extend Process Integration Beyond Your Company

Page 67: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Oracle’s RosettaNet Solution

Your CompanyCustomers

Suppliers

SecuritySecurity ValidationValidation TransformTransform

Trading PartnerTrading PartnerManagementManagement

Business ProcessBusiness ProcessManagementManagement

LoggingLogging MonitoringMonitoringTransactionTransaction

MgmtMgmt

Run-Time / Common ServicesRun-Time / Common Services

XML

Oracle.comOracle.com Oracle11i AppsOracle

11i Apps

RealTimeRealTime

RealTimeRealTime

XML

TPAs TPAs

RosettaNet PIP

Check:• Contents• Process• Transport

RosettaNet PIP

Check:• Contents• Process• Transport A

gain

st

Aga

inst

AAddaapptteerr

AAddaapptteerr

XML

TPAs TPAs

RosettaNet PIP

Check:• Contents• Process• Transport

RosettaNet PIP

Check:• Contents• Process• Transport A

gain

st

Aga

inst

XML

Page 68: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Oracle Trading Partner Solution Adaptive Infrastructure for Dynamic Businesses

• Seamless Connectivity Between Public & Private Processes– Private processes trigger public processes– Pre-built mappings for in and outbound process integration– Support for existing IT infrastructure

• Rapidly Achieve Critical Mass with Trading Partners– Empower business users to initiate and manage relationships– Leverage same PIP for multiple partners– Integrate to legacy / 3rd party systems via adapters– Small-to-medium enterprise focus; self-service and affordability

Page 69: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Oracle Trading Partner SolutionComplete on Integrated Technology Stack

Integrated tools for easy TPA creation, management & validation Integrated business intelligence and data analysis Integrated business portal for visibility and transactions Integrated workflow and process management tools Integrated trading partner performance (TPA, real-time status, etc.) Integrated security and RNIF support without service fees

Bus Proc MgmtBus Proc MgmtBus Proc MgmtBus Proc Mgmt

Web ServicesWeb ServicesWeb ServicesWeb Services

MiddlewareMiddlewareMiddlewareMiddleware

TPA MgmtTPA MgmtTPA MgmtTPA Mgmt

Portal & WorkflowPortal & WorkflowPortal & WorkflowPortal & Workflow

Security/RNIF SupportSecurity/RNIF SupportSecurity/RNIF SupportSecurity/RNIF Support

IntelligenceIntelligenceIntelligenceIntelligence

B2B IntegrationB2B IntegrationB2B IntegrationB2B Integration

100% Pre-Integrated $$$ Integration

ManageBusiness

Collaboration

ManageTechnology & Maintenance

vs.

Page 70: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Sample Product Info FlowDistribute Product Master

ReceiveReceiveMessageMessage

ProcessProcessProd MasterProd MasterNotificationNotification

2A12PIP2A12PIP

SendSendMessageMessage

CollaborationCollaboration

BuyerBuyer(Customer)(Customer)

SupplierSupplier(OEM)(OEM)

Wo

rkfl

ow

Dri

ve

nW

ork

flo

w D

riv

en

2A12 PIP Capability:Enables supplier to create Enables supplier to create product master and distribute product master and distribute device-level product device-level product identification to a buyeridentification to a buyer

2A12 PIP Capability:Enables supplier to create Enables supplier to create product master and distribute product master and distribute device-level product device-level product identification to a buyeridentification to a buyer

Workflow DrivenWorkflow Driven

LoadMRPLoadMRP

Procure ProductProcure Product

Check Prod AvailabilityCheck Prod Availability

3A2PIP3A2PIP

3A4PIP

3A4PIP

CreateCreateProd MasterProd MasterNotificationNotification

Product family attributesLocation-specific dataProcurement dataProduct lifecycle info

Product family attributesLocation-specific dataProcurement dataProduct lifecycle info

RealTimeRealTime

Specify RequirementsSpecify Requirements

Check w/ MfgCheck w/ Mfg

Check w/ SupplierCheck w/ Supplier

ApproveApprove

Page 71: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Sample Planning FlowCollaborative Forecasting

ReceiveReceiveForecastForecast

Check w/Check w/TPA & CreateTPA & Create

ResponseResponse

Receive &Receive &AnalyzeAnalyze

ResponseResponse

4A5 PIP4A5 PIP4A4 PIP4A4 PIP

SendSendForecastForecast

SendSendResponseResponse

CollaborationCollaborationBuyer Buyer (OEM)(OEM)

4Ax PIP Capability:Process for developing Process for developing collaborative forecasts collaborative forecasts between buyer and between buyer and suppliersupplier

4Ax PIP Capability:Process for developing Process for developing collaborative forecasts collaborative forecasts between buyer and between buyer and suppliersupplier

Supplier Supplier (Component)(Component)

StartStartCollaborativeCollaborative

PlanningPlanning

RealTimeRealTime

AdjustForecastAdjust

ForecastCheck w/

MfgCheck w/

Mfg

Wo

rkfl

ow

Dri

ve

nW

ork

flo

w D

riv

en

Workflow DrivenWorkflow Driven

Check w/ SalesCheck w/ Sales

Check InventoryCheck Inventory

Create ForecastCreate Forecast

Check w/ ChannelsCheck w/ Channels

Page 72: Oracle Industry Solutions Complex Equipment Manufacturing Information Age Applications.

Sample Manufacturing FlowWork In Process (WIP) Reporting

ReceiveReceiveMessageMessage

ReceiveReceiveErrorError

NoticeNotice

7B1PIP

7B1PIP

SendSendMessageMessage

Create & SendCreate & SendError NoticeError Notice

CollaborationCollaboration

Buyer Buyer (OEM)(OEM)

Supplier Supplier (Component)(Component)

Workflow DrivenWorkflow Driven

Checkfor Errors

Checkfor Errors

AnalyzeNotification

AnalyzeNotification

Wo

rkfl

ow

Wo

rkfl

ow Real

TimeRealTime

CreateCreateWIPWIP

NotificationNotification

7Bx PIP Capability:Process for supplier to Process for supplier to distribute work in process distribute work in process information to buyer information to buyer

7Bx PIP Capability:Process for supplier to Process for supplier to distribute work in process distribute work in process information to buyer information to buyer

Check w/ SupplierCheck w/ Supplier

Check w/ Mfg & AssyCheck w/ Mfg & Assy

Check InventoryCheck Inventory