Oracle eBusiness – R12 Upgrade Value Propositions.
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Transcript of Oracle eBusiness – R12 Upgrade Value Propositions.
Oracle eBusiness – R12 Upgrade Value Propositions
Why HCL for R12 Upgrade?
Proven Framework and Methodology
Solution Assets – Accelerators & Tool Kits
Strong Upgrade Experience
Dedicated Capability Leaders for Specialized Tracks
Strategic Partnership with Oracle
Expertise across lifecycle
HCL for R12
Upgrade
35+ R12 Engagements
400+ Upgrade Experienced Consultants
Strong Customer Reference
Minimized Business Impact with smooth
cutover
Upgrade Specialist DBAs for Minimum
Downtime
Leadership Position in R12 Engagements
R12 Engagement types
Propositions & differentiators
Transformational projects such as BPR / BPM to R12 Blue printing
R12 Assessments services with R12 upgrade approach backed with objective decision process and business benefits.
Custom build R12 upgrade methodology with a upgrade mixed with Implementation approach towards faster upgrade cycle and fitment of business process changes.
Minimum business impact with an optimized down time Multi pass upgrade methodology for a risk free upgrade
Strong Track record - Successfully delivered 150+ Upgrade/Implementations projects globally including 35+ R12 engagements
Upgrade CoE to with assets and knowledge base to support Projects
Mature global relationship with Oracle – Global SI, Platinum Partner
Use of proprietary tools and methodologies to reduce development / deployment effort and time-to-market
Representative Oracle R12 engagements clientele
Proven Framework & Methodology
Proven Framework & Methodology
AssessProTM – Upgrade Assessment Methodology
Recommendations Re-Implementation / Stay Put / Upgrade
Solution Assets – Accelerators & Toolkits
Solution AssetsAccelerators & Toolkits
R12 Upgrade Center
R12 Upgrade – Tools and Accelerators - BenefitsTool/ Accelerator
Description Benefits - Non Quantified Benefits - Quantified
Strategy Templates
A repository of re-usable templates that would help in planning and execution of different stages of the upgrade cycle including Assessment, Retrofitment, Testing, Training and Cutover phases.
1. Helps to accelerate the timeline for phases, provide best practices, and reduce risk in the overall delivery2. Ready to use templates for different stages of project cycle from Kick-Off to production Cutover3. Flexible for any complexity , size and duration of the project
Helps to reduce overall project management timelines by 10-20%
Pre-Built Project Plan
A pre-built plan from Project initiation to closure covering all key phases like Planning, Assessment, Retrofit & Build, Testing & Training, Production cutover & Go-Live and Production Support. The plan includes key milestones and deliverables for each phase
1. Covers all stages for project from Planning to cutover2. Flexible to align to different sizes/ natures of upgrades3. Includes Technical, Functional and DB Activities
Saves 20-25% of time in the Project Planning phase
AssessPro® AssessPro® is HCL proprietary methodology which will provide an opportunity to do a check the current eBusiness deployment, map it to its future R12 upgrade requirements and define an upgrade strategy which will be in alignment with the long term application strategy. The methodology has four phases - Discover, Assess, Envision and Recommend.
1. Process Analysis of Functional areas and identification of impact points in R122. Technology analysis - Helps to determine Reimplementation vs. Upgrade3. Helps to create a project charter for upgrade4. Financial Model Assessment - Helps in detailed scoping/ timeline
Helps to ensure 100% coverage on Functional, Technical, DBA and Project areas of the environment
Tool/ Accelerator
Description Benefits - Non Quantified Benefits - Quantified
COMIT® - CEMLI Assessment
COMIT® is a unique tool which offers a method for quick migration of Custom Objects to Higher versions of Oracle Applications with Minimal cost and time The COMIT® Tool will address all the upgrade issues related to upgrade of the following custom Oracle Object types
1. Easy Installation/ De-Installation of tool.2. Deployable in Linux/ Unix platforms 2. Non-invasive tool that does not affect the current environment3. Impact Analysis of ‘would be’ affected components as a result of upgrade4. Determines Complexity of Retrofitment
Helps to reduce Retrofitment cycle by about 50-60%
Change Repository – 11i vs. R12
Exhaustive information on both Technical and Functional design changes between Oracle 11i and R12.
1. Includes both Technical and Functional changes between 11i vs. R122. Repository includes mapping information for multiple modules including Financials, Order Management, Purchasing, Manufacturing and CRM
Reduces Retrofitment time by 50%
Testlink – R12 Seeded Test scripts
A set of seeded Oracle test scripts for different modules in R12 that could be executed after an environment is upgraded. These tests would prelude testing of customizations in the upgraded environment.
1. Ready to use test scripts for standard Oracle functionality in Financials, Order Management, Purchasing, Manufacturing and CRM Modules2. Helps to accelerate the test cycle3. Covers all key functional areas to ensure a smooth go-live
Helps to save 50% of testing preparation time in a seeded environment
iLoad® – Data Migration
iLoad® is a tool for data conversion which leverages HCL’s data load templates to load data onto the customer environment.
1. Covers plenty of data conversion for multiple modules including Financials, Order Management, Purchasing, CRM and Manufacturing2. Deployable in both Unix/ Linux Platforms
The tool would reduce the lead time in data migration by 60-75%
R12 Upgrade – Tools and Accelerators - Benefits
Upgrade Tool – COMIT (Custom Object Migration Tool)Cu
stom
izati
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isco
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Ana
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Discover, Analyse and Migrate customizations to R12
Customization Discoverer
• Identifies customization
Impact Analyzer
• Analyzes impact of migration
Object Migration
• Migrates object to higher version
Customization Discoverer
• Features – Based on directory set and the string value entered, identifies all the custom objects– For searching all the directories in APP_TOP, the directory and string value is left empty
R12 Upgrade Pain points In ideal scenario, all custom objects follow naming convention and in custom top directories. In few cases, for objects undocumented and lying scattered, taking an inventory of the custom
objects lists is painstakingly long process
Benefits Taking an asset of all custom objects(.sql, .pls, .pks, .pkb, .rdf, .fmb) is simple (takes
< 15 mins for site level) Flexibility in terms of search. Search specifically for reports or SQL files or only
form objects.
Impact Analyzer• R12 Upgrade Pain points
– Technical complexity involved in custom upgrade is hard to estimate, unless otherwise he or she is R12 expert
– For a R12 data model specialist, analysis and review of efforts involved for each object is a painstakingly tedious tasks
Impact Analyzer Features With built-in data model mapping between 11i and R12, reviews and analyzes all the scripts (sql,
pls, plb, xml, txt files) as well as 6i Forms and Reports Objects are classified as High, Medium and Easy complexity based on the number of changes
required. Impact Analyzer Benefits
Complexity estimation helps with efforts estimation for custom technical objects 11i to R12 upgrade
Multiple objects can be chosen ad-hoc Impact analysis can be done in existing 11i instance Reduction in Analysis phase of the technical upgrade by almost 80% (of usual time)
iLoad - Intelligent Data Loader
Feat
ures
Fixes the data file layout of the various conversions.Enables upload of legacy data from desktop to Oracle data model through the single stop GUI.Performs mandatory validations.Flexibility for the technical consultant to add validations – customer specific.Upload data to Oracle through GUI.
Solution Lab
What does this mean for our Clients?
Solution Visioning using Vision instances from HCL Solution Lab across Oracle products
Visibility to functionality and features being addressed in future releases
Stay update to date on Oracle Technology stack including Fusion Middleware, ADF framework, etc
The lab hosts 35 solutions for demo purposes to clients; adding around 4-5 solutions every year
Facilitates innovation, client workshops and solution visioning exercises – around 25 events so far
Promote collaboration between HCL and Oracle executive leadership, technologists, and product development personnel
Link HCL Delivery Centers, Technology Labs and Centers of Excellence with Oracle’s R&D teams
Bring new technologies, products and Oracle developments into HCL and create a skill base
HCL has established the HCL Innovation Center for Oracle. The center is a one of it’s kind center developing Extended Business Solutions & Platform BPO Offerings
Recognition & Voice of Customer
Award from NCR for successful upgrade of one of the most
complex systems
Recognition
R12 Upgrade – Case Studies
Customer Headquarters Industry Countries Duration Modules No. of Users
Total CEMLI
ImpactCEMLI
Size of Database
Test Cycles
Peak Strength
NCR Georgia, USA Hi Tech 31 countries - Americas, APAC, Europe
1 Year Financials, Order Management, Purchasing, CRM, Manufacturing,
150000 27000 4000 8 TB 4 16 Onsite60 Offshore
Sapient Boston, USA Hi Tech USA, Canada, Germany, UK, Switzerland, India, Hong Kong, Singapore
10 Months Financials HRMS Projects Purchasing, I Procurement
10000 8000 2500 940 GB 5 5 Onsite 12 Near-shore32 Offshore
BMMI Bahrain Logistics Bahrain, Qatar, Africa
9 Months Financials Order ManagementPurchasingWMS, HRMS
200 450 200 600 GB 3 9 Onsite 8 Offshore
Bank Muscat
Muscat, Oman Banking Oman 10 Months Financials Order ManagementPurchasingHRMS, Projects
3000 3500 700 1 TB 3 9 Onsite 5 Offshore
Itron Washington, USA
Manufacturing North America, Canada, Australia, Mexico, Europe
10 Months Financials i-ExpensesOrder ManagementProjects, CRM
300 220 150 1 TB 3 6 Onsite10 Offshore
R12 Upgrade Customers - Summary
An R12 Upgrade Case Study
Industry: Hi Tech Headquarters: Georgia, USA
Location : Americas, Europe, APAC
Modules: - 36 modules covering• Record to Reporting• Order to Cash• Procure to Pay• Manufacturing• Contracts for Service
Fortune 500 provider of technology solutions
CLIENT
A global technology company whose
assisted and self-service solutions and
comprehensive support services address
the needs of retail, financial, travel,
healthcare, hospitality, public sector and
gaming organizations in more than 100
countries.
OBJECTIVES
Reduce operational cost
Leverage the enhanced functionalities offered by Oracle R12
Improve business process performance
Increase data or decision quality
Increase process compliance
Gear up for business growth
THE SOLUTION
HCL’s SMART Methodology 12 Months Duration Peak strength of 16 Onsite and 60 at
offshore 4 Test Cycles 15 Practice Upgrades State of art Oracle SPARC T4 architecture Co-Location with Customer for key phases
UPGRADE CHALLENGES
Global Big Bang approach for 31 countries across Americas, Europe and Asia
27000 CEMLI Objects
15000 Global users
70 Bolt-ons/ Integrations
Minimum upgrade downtime
8 Terabytes of Data
CUSTOMER SPEAK
HCL was awarded ‘Delivery Excellence Award’ for the Project
Our suppliers are critical partners that help NCR every day around the world meet the needs of our customers, drive operational excellence and deliver innovative, cost-effective solutions for our diverse group of stakeholders. This select group of recognized suppliers demonstrates leadership and innovation in areas that are crucial to keeping our business moving forward. They bring unique ideas that continue to raise the bar and redefine the value of partnership in order to truly drive a next-in-class organization
Senior Vice President, Global Operations
An R12 Upgrade Case Study
Industry: Manufacturing Headquarters: Washington, USA
Location : North America, Canada, Australia, Mexico, Europe
Modules• Financials• i-Expenses• Projects• CRM• Manufacturing
Provider of solid-state meters & automated meter reading technology
CLIENT
Provider of solid-state meters and
automated meter reading technology to
enterprise-wide software platforms and
real-time analytic applications for energy
and water providers around the world;
OBJECTIVES
Design a new global finance structure – COA Redesign and Improve Corporate Finance Technology Platform
Implementing changes to retained earnings and Cumulative translation adjustment accounts
Address unique Revenue recognition policy
Implementation of Oracle Manufacturing for a chosen site by enabling the functionality in R12.
THE SOLUTION
Chart of Accounts Redesign and Implementation of new Chart of Accounts design by leveraging R12 features
Implemented Oracle Manufacturing modules along with Advanced Supply Chain Planning and Mobile Supply Chain Applications
Built Integrations: Oracle Manufacturing with Custom Forecasting system, Oracle Receivables with Vertex Tax Application.
CUSTOMER SPEAK
Thank you for your contributions and support to our Oracle R12 Project. Today Itron began operations in Oracle R12 with a new Chart of Accounts. This is a great achievement that was possible due to much effort and teamwork. We appreciate the partnership of the HCL team, both onsite and off-shore, to ensure this milestone and our success” - IT Program Manager
UPGRADE CHALLENGES
• Changes to Chart of Accounts
• Downtime for Upgrade Cutover activities
• Use Oracle standard functionality without reimplementation to achieve COA objective
• Implementing changes to retained earnings and Cumulative translation adjustment accounts
Provider of Retail , Investment Banking and Asset Management Services
CLIENT
A leading financial services provider in
Oman with assets worth over USD 18
billion, with a strong presence in Corporate
Banking, Retail Banking, Investment
Banking, Treasury, Private Banking and
Asset Management.
OBJECTIVES
Redesign Performance Appraisal process and Time Capturing and Processing workflows
Use Oracle standard functionality for all other modules without reimplementation to achieve COA objective
Implementing changes to retained earnings and Cumulative translation adjustment accounts
Make system ready for Implementation and integration of 12 new oracle modules post upgrade
THE SOLUTION
Redesign of processes, assessment of new functionalities and refinement of processes happened in parallel with the technical upgrade
Rollout of HRMS and Payroll solution to 2 new countries
To test integrations with third party applications, System Integration testing was given due importance
BUSINESS BENEFITS
Upgraded applications and database along with redesign and refinement of Business process
Extension of Payroll Solution to the newly created business groups.
Redesigned and streamlined Time and Attendance Module to capture the attendance data more effectively
New Reports designed which have made reporting more effective
Industry: Banking Headquarters: Muscat, Oman
Location : Middle East
Modules: -• Financials• Order to Cash• Procure to Pay• HRMS (OTL, iLearning, Payroll)• Projects
UPGRADE CHALLENGES
Integration with 3rd Party Applications
Incorporation of new functionalities involved redesign of business processes
Payroll Rollout – Involved retrofitting about 3000 HR and Payroll customizations
Custom Profile pages were setup to manage security and access across different business groups.
An R12 Upgrade Case Study
Thanks
Backup
Why R12?
• Release 12 has brought major architectural improvements to the Financials products that allow you to build consistent, centrally managed financial structures.
Centralize and Standardize
• Release 12 will provide advanced database capabilities, newer extensions, personalization, and improved security for enterprise applications which will also help in better and improved integration to other oracle products like Demantra and OBIEE.
Build a Foundation for the Future
• Release 12 will provide advanced database capabilities, newer extensions, personalization, and improved security for enterprise applications
Improved Architecture
• Release 12 comes with a wealth of productivity improvements including dashboards, checklists and wizards, that save time and streamline workflows.
Work Smarter
• Existing business using R12 can reduce business risk by migrating to the latest release which would be supported by Oracle.
Reduced Business Risk
R12 Upgrade Benefits
Key Value Drivers Tangible Benefits Improvement Range
Multi - Org Access Ability to access information of Multiple OU
from Single responsibility Flexibility in submitting the reports
Setup and Master maintenance can be executed from single responsibility which will reduce the maintenance.
MIS reports for all OU can be executed from single responsibility which saves time during period close.
Up to 5%
5% - 15%
Master Data Enhanced TCA architecture Forms are replaced by OAF Pages Shared Service Centers
Reduced effort in maintaining the master data as it is centralized
15% to 20%
User Management Role based user Management Enhanced User access controls
This is one time setup which can be reused during the rollouts
5% to 15 %
Reporting Enhanced reporting using BI and XML
publisher.
More flexibility is generating the reports in required format (XL, PDF, RTF etc) which will reduce the customizations
5% to 15 %
General
User Interface
Financials
Operations
R12 Upgrade Benefits
Key Value Drivers Tangible Benefits Improvement Range
GUI Features• New Look and Feel• Better User Interface• HTML Pages and Oracle Forms
Performance• Reporting
Increased Responsiveness to Business
Easier/ Faster to Train users Enhanced Self-Service
R12 Flexi Reporting enables IT to easily create user-friendly reports
Up to 5%
5% - 15% 5% - 15%
15% - 20%
Add-On Benefits• Enhanced Security features• Improved Stability• Consolidated view for global decision
making• Improved and Centralized process
Standardized business process help reduce cost
Reduce effort by minimizing redundant task
Reduced cost of customization Shared service capabilities for
payables
15% - 20%
10% - 15%
15% - 20% 15% - 20%
General
User Interface
Financials
Operations
R12 Upgrade Benefits
Key Value Drivers Tangible Benefits Improvement Range
Subledger Accounting Enhanced accounting engine Easy maintenance of chart of accounts
using the Alternate Accounting feature Draft Accounting Parallel accounting for multiple reporting
requirements
Reduced effort to update changes account code combinations
Faster resolution for accounting related issues during period close.
Reduced manual effort in covering multiple reporting requirements
Up to 5%
5% - 15%
Payments Centralized maintenance of bank master
details. Flexibility to create centralized payment
batch covering multiple Org and currency. Enhanced error handling features Facility to add custom validation to avoid
user mistakes
Reduced effort to create new banks and update existing bank information
Seamless batch processing Reduced effort for customizing the
check formats
Up to 5%
5% - 10% 10% - 15%
Fixed Assets Enhanced asset addition and retirement
features. Auto roll back option for depreciation and
accounting .
Reduced effort during asset addition as information can be copied from AP
Automatic depreciation calculation Reduced time for processing
Depreciation during period close
Up to 5%
5% - 10% 5% - 10%
General
User Interface
Financials
Operations
R12 Upgrade Benefits
Key Value Drivers Tangible Benefits Improvement Range
Payables Improved accrual reconciliation process. Automated Write-Off Accounting. Improved Supplier master creation and
maintenance.
Faster month close as the accrual rebuild process will only update delta records in the table.
Reduced effort to for creating write-off journals
10 - 15%
30% - 40%
Receivables Activity Based revenue recognition.
Reduced manual effort calculating and accounting the revenue recognition
5% - 10%
General Ledger Automated GL posting from sub ledgers Improved Account analysis and drilldown Enhanced consolidation process
Reduced effort in posting the journals during period close .
Financial Report (FSG) can be executed for multiple ledgers
Consolidation mapping at COA level instead of ledger level which leads to easy creation and maintenance
5% - 10%
10% - 15%
10% - 15%
E-Business Tax Enhanced Global Tax Engine for better
accounting and reporting. Easy integration with external tax vendors
for country specific tax
Reduced cost and complexity in complying with multiple tax authorities
Reduced effort in tax configuration of new entities
10% - 15%
10% - 20%
General
User Interface
Financials
Operations
R12 Upgrade Benefits
Key Value Drivers Tangible Benefits Improvement Range
Inventory Advanced lot controls Dual UoM Inventory Allocation, Reservation and picking
rule enhancements. Material Workbench enhancements Material Status Control
Reduced effort for creating and updating the item master.
Better drill down analysis
10% - 15%
Manufacturing Enhanced Flow Workstation Manufacturing Execution System (MES).
“One Stop Shop” for Manufacturing Operations Management (i.e. integrate with WIP, Quality, etc.)
Easier transaction execution for operators than in WIP
10% - 15%
10% - 20%
Service Contracts Install Base - New look and feel with
additional functionality Install Base Service Contract Integration
enhancement Service Contract Workflow Enhancement
Improved business functionality 15% - 20%
General
User Interface
Financials
Operations
R12 Upgrade Benefits
Key Value Drivers Tangible Benefits Improvement Range
Order Management Enhanced Revenue Recognition and COGS
processing Improved security features for credit card
orders.
Reduced customization in COGS accounting
Reduced effort for processing Credit Card orders
15% - 20%
10% - 15%
Purchasing HTML based workbench Integrated with Advanced Pricing Improved Supplier communication
Improved business functionality More user-friendly GUI
10 % – 15%
HRMS Ability to change the Final Process Date Documents of Record : HR Checklists Global Deployments
Improved business functionality 5% - 15%
GeneralUser InterfaceFinancials Operations