Oracle® CommunicationsDiameter Signaling RouterAlarms, KPIs, and Measurements Reference

E53474 Revision 01

July 2014

Oracle® Communications Alarms, KPIs, and Measurements ReferenceCopyright © 2014,

Oracle and/or its affiliates. All rights reserved.

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Table of Contents

Chapter 1: Introduction...............................................................................54Overview...............................................................................................................................................55Scope and Audience............................................................................................................................55Manual Organization...........................................................................................................................55Documentation Admonishments.......................................................................................................56Related Publications............................................................................................................................56My Oracle Support (MOS)..................................................................................................................56Emergency Response...........................................................................................................................57Locate Product Documentation on the Oracle Technology Network Site...................................57

Chapter 2: Alarms and Events, KPIs, and MeasurementsOverview....................................................................................................59

Alarms Warning...................................................................................................................................60Displaying the file list..........................................................................................................................60Data Export...........................................................................................................................................60

Data Export elements...............................................................................................................60Configuring data export .........................................................................................................62

Tasks.......................................................................................................................................................63Active Tasks..............................................................................................................................63Scheduled Tasks.......................................................................................................................66

Chapter 3: Alarms and Events...................................................................69General alarms and events information...........................................................................................71

Alarms and events overview..................................................................................................71Alarms formatting information..............................................................................................73Alarm and event ID ranges ....................................................................................................73Alarm and event types............................................................................................................74Viewing active alarms.............................................................................................................76Active alarms data export elements .....................................................................................76Exporting active alarms...........................................................................................................77Generating a report of active alarms.....................................................................................78Viewing alarm and event history..........................................................................................79

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Historical events data export elements ................................................................................79Exporting alarm and event history........................................................................................80Generating a report of historical alarms and events...........................................................81

IP Front End, IPFE (5000-5999)...........................................................................................................825000 - IPFE Process Failure.....................................................................................................825001 - IPFE Backend Unavailable..........................................................................................825002 - IPFE address configuration error...............................................................................825003 - IPFE state sync run error..............................................................................................835004 - IPFE IP tables configuration error..............................................................................845005 - IPFE Backend In Stasis.................................................................................................845006 - Error reading from Ethernet device. Restart IPFE process. ...................................855007 - Out of Balance: Low.....................................................................................................855008 - Out of Balance: High....................................................................................................865009 - No available servers in target set................................................................................865010 - Unknown Linux iptables command error ................................................................875011 - System or platform error prohibiting operation......................................................875012 - Signaling interface heartbeat timeout........................................................................885013 - Throttling traffic............................................................................................................885100 - Traffic overload.............................................................................................................895101 - CPU Overload...............................................................................................................895102 - Disk Becoming Full.......................................................................................................905103 - Memory Overload........................................................................................................90

OAM (10000-10999)..............................................................................................................................9010000 - Incompatible database version.................................................................................9010001 - Database backup started............................................................................................9110002 - Database backup completed.....................................................................................9110003 - Database backup failed..............................................................................................9110004 - Database restoration started......................................................................................9210005 - Database restoration completed...............................................................................9210006 - Database restoration failed........................................................................................9210008 - Database provisioning manually disabled .............................................................9310009 - Config and Prov db not yet synchronized .............................................................9310010 - Stateful db from mate not yet synchronized...........................................................9310011 - Cannot monitor table..................................................................................................9410012 - Table change responder failed .................................................................................9410013 - Application restart in progress ................................................................................9410020 - Backup failure .............................................................................................................9510050 - Resource Audit Failure..............................................................................................9510051 - Route Deployment Failed..........................................................................................9510052 - Route discovery failed................................................................................................9610053 - Route deployment failed - no available device......................................................96

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10054 - Device deployment failed..........................................................................................9610055 - Device discovery failed..............................................................................................9710073 - Server Group Max Allowed HA Role Warning.....................................................9710074 - Standby server degraded while mate server stabilizes.........................................9810075 - Application processes have been manually stopped............................................9810078 - Application not restarted on standby server due to disabled failure cleanup

mode ....................................................................................................................................9810100 - Log export started.......................................................................................................9910101 - Log export successful.................................................................................................9910102 - Log export failed.........................................................................................................9910103 - Log export already in progress...............................................................................10010104 - Log export file transfer failed..................................................................................10010105 - Log export cancelled - user request........................................................................10010106 - Log export cancelled - duplicate request...............................................................10110107 - Log export cancelled - queue full...........................................................................10110108 - Duplicate scheduled log export task......................................................................10210109 - Log export queue is full...........................................................................................10210151 - Login successful........................................................................................................10310152 - Login failed................................................................................................................10310153 - Logout successful......................................................................................................10310154 - User Account Disabled............................................................................................10410155 - SAML Login Successful...........................................................................................10410156 - SAML Login Failed...................................................................................................10410200 - Remote database reinitialization in progress........................................................105

IDIH (11500-11549).............................................................................................................................10511500 - Tracing Suspended...................................................................................................10511501 - Trace Throttling Active............................................................................................10511502 - Troubleshooting Trace Started................................................................................10611503 - Troubleshooting Trace Stopped..............................................................................10611504 - Invalid DIH IP Address...........................................................................................106

Session Binding Repository, SBR (12000-12010)............................................................................10712003 - SBR Congestion State...............................................................................................10712007 - SBR Active Sess Binding Threshold.......................................................................10812010 - SBR Proc Term...........................................................................................................108

SS7/Sigtran Alarms (19200-19299)..................................................................................................10919200 - RSP/Destination unavailable..................................................................................10919201 - RSP/Destination route unavailable.......................................................................10919202 - Linkset unavailable...................................................................................................11019203 - Link unavailable........................................................................................................11019204 - Preferred route unavailable.....................................................................................11119205 - TFP received..............................................................................................................111

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19206 - TFA received..............................................................................................................11219207 - TFR received..............................................................................................................11219208 - TFC received..............................................................................................................11219209 - M3RL routing error - invalid DPC.........................................................................11319210 - M3RL routing error - invalid NI.............................................................................11319211 - M3RL routing error - invalid SI..............................................................................11419217 - Node isolated - all links down................................................................................11419226 - Timedout waiting for ASP-UP-ACK......................................................................11519227 - Received unsolicited ASP-DOWN-ACK...............................................................11519229 - Timed out waiting for ASP-ACTIVE-ACK...........................................................11619230 - Received unsolicited ASP-INACTIVE-ACK.........................................................11619231 - Received invalid M3UA message...........................................................................11719233 - Failed to send non-DATA message........................................................................11819234 - Local link maintenance state change......................................................................11819235 - Received M3UA error..............................................................................................11919240 - Remote SCCP subsystem prohibited.....................................................................12019241 - SCCP message type unrecognizedSCCP malformed or unsupported

message..............................................................................................................................12019242 - SCCP Hop counter violation...................................................................................12119243 - SCCP routing failure................................................................................................12119244 - SCCP routing failure network status.....................................................................12219245 - SCCP GTT failure......................................................................................................12219246 - Local SCCP subsystem prohibited.........................................................................12319248 - SCCP Segmentation Failure....................................................................................12419249 - SCCP Reassembly Failure........................................................................................12419250 - SS7 process CPU utilization....................................................................................12419251 - Ingress message rate.................................................................................................12519252 - PDU buffer pool utilization.....................................................................................12619253 - SCCP stack event queue utilization.......................................................................12619254 - M3RL stack event queue utilization.......................................................................12719255 - M3RL network management event queue utilization.........................................12719256 - M3UA stack event queue utilization......................................................................12819258 - SCTP Aggregate Egress queue utilization............................................................12919259 - Operation discarded due to local resource limitation.........................................12919260 - Transaction could not be delivered to remote TCAP peer due to conditions

in the network...................................................................................................................13019262 - Operation discarded due to malformed component received from remote

TCAP peer.........................................................................................................................13019263 - Transaction discarded due to malformed dialogue message received from

local TC User.....................................................................................................................131

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19264 - Transaction discarded due to malformed dialogue message from remoteTCAP peer.........................................................................................................................131

19265 - Unexpected event received from local TC User...................................................13219266 - Unexpected event received from remote TCAP peer..........................................13219267 - Dialogue removed by dialogue cleanup timer.....................................................13219268 - Operation removed by invocation timer expiry...................................................13319269 - Dialogue aborted by remote TCAP peer...............................................................13419270 - Received unsupported TCAP message.................................................................13419271 - Operation rejected by remote TCAP peer.............................................................13519272 - TCAP active dialogue utilization...........................................................................13519273 - TCAP active operation utilization..........................................................................13619274 - TCAP stack event queue utilization.......................................................................13619275 - Return error from remote TCAP peer....................................................................13719276 - SCCP Egress Message Rate......................................................................................13719281 - TCAP Routing Failure..............................................................................................138

Transport Manager Alarms and Events (19400-19499).................................................................13819400 - Transport Down........................................................................................................13819401 - Failed to configure Transport..................................................................................13919402 - Failed to connect Transport.....................................................................................14019403 - Received malformed SCTP message (invalid length).........................................14019404 - Far-end closed the Transport..................................................................................14119405 - Transport closed due to lack of response..............................................................14119406 - Local Transport maintenance state change...........................................................14219407 - Failed to send Transport DATA Message.............................................................14219408 - Single Transport Egress-Queue Utilization..........................................................14319409 - Message Rejected by ACL Filtering.......................................................................14419410 - Adjacent Node IP Address state change...............................................................14419411 - SCTP Transport closed due to failure of multihoming validation....................14519412 - SCTP Transport Transport Configuration Mismatch..........................................14519413 - SCTP Transport closed due to unsupported peer type evenet recieved..........145

Communication Agent, ComAgent (19800-19909)........................................................................14619800 - Communication Agent Connection Down...........................................................14619801 - Communication Agent Connection Locally Blocked..........................................14719802 - Communication Agent Connection Remotely Blocked......................................14819803 - Communication Agent stack event queue utilization.........................................14819804 - Communication Agent configured connection waiting for remote client to

establish connection.........................................................................................................14919805 - Communication Agent Failed To Align Connection...........................................15019806 - Communication Agent CommMessage mempool utilization...........................15119807 - Communication Agent User Data FIFO Queue utilization................................15219808 - Communication Agent Connection FIFO Queue utilization.............................152

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19810 - Communication Agent Egress Message Discarded.............................................15319811 - Communication Agent Ingress Message Discarded............................................15419814 - Communication Agent Peer has not responded to heartbeat............................15419816 - Communication Agent Connection State Changed.............................................15519817 - Communication Agent DB Responder detected a change in configurable

control option parameter.................................................................................................15519818 - Communication Agent DataEvent Mempool utilization....................................15619820 - Communication Agent Routed Service Unavailable...........................................15619821 - Communication Agent Routed Service Degraded..............................................15719822 - Communication Agent Routed Service Congested.............................................15719823 - Communication Agent Routed Service Using Low-Priority Connection

Group.................................................................................................................................15819824 - Communication Agent Pending Transaction Utilization...................................15819825 - Communication Agent Transaction Failure Rate.................................................15919826 - Communication Agent Connection Congested....................................................15919830 - Communication Agent Service Registration State Change................................16019831 - Communication Agent Service Operational State Changed..............................16119832 - Communication Agent Reliable Transaction Failed............................................16119833 - Communication Agent Service Egress Message Discarded...............................16219842 - Communication Agent Resource-Provider Registered.......................................16219843 - Communication Agent Resource-Provider Resource State Changed...............16219844 - Communication Agent Resource-Provider Stale Status Received....................16319845 - Communication Agent Resource-Provider Deregistered...................................16319846 - Communication Agent Resource Degraded.........................................................16319847 - Communication Agent Resource Unavailable.....................................................16419848 - Communication Agent Resource Error.................................................................16519850 - Communication Agent Resource-User Registered..............................................16519851 - Communication Agent Resource-User Deregistered..........................................16519852 - Communication Agent Resource Routing State Changed..................................16619853 - Communication Agent Resource Egress Message Discarded............................16619854 - Communication Agent Resource-Provider Tracking Table Audit Results

.............................................................................................................................................16619855 - Communication Agent Resource Has Multiple Actives.....................................16719856 - Communication Agent Service Provider Registration State Changed.............16719857 - Communication Agent Service Provider Operational State Changed..............16819863 - Communication Agent Max Connections Limit In Connection Group

Reached..............................................................................................................................16819860 - Communication Agent Configuration Daemon Table Monitoring Failure.....16819861 - Communication Agent Configuration Daemon Script Failure..........................16919862 - Communication Agent Ingress Stack Event Rate................................................170

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19863 - Communication Agent Max Connections Limit In Connection GroupReached..............................................................................................................................170

19864 - ComAgent Successfully Set Host Server Hardware Profile...............................17119865 - ComAgent Failed to Set Host Server Hardware Profile.....................................17119900 - Process CPU Utilization...........................................................................................17119901 - CFG-DB Validation Error........................................................................................17219902 - CFG-DB Update Failure...........................................................................................17219903 - CFG-DB post-update Error......................................................................................17319904 - CFG-DB post-update Failure...................................................................................17319905 - Measurement Initialization Failure........................................................................174

Diameter Signaling Router (DSR) Diagnostics (19910-19999).....................................................17419910 - Message Discarded at Test Connection.................................................................17419911 - Test message discarded ...........................................................................................175

Diameter Alarms and Events (22000-22350, 22900-22999)...........................................................17522001 - Message Decoding Failure.......................................................................................17522002 - Peer Routing Rules with Same Priority.................................................................17622003 - Application ID Mismatch with Peer......................................................................17622004 - Maximum pending transactions allowed exceeded............................................17722005 - No peer routing rule found.....................................................................................17722006 - Forwarding Loop Detected.....................................................................................17822007 - Inconsistent Application ID Lists from a Peer......................................................17822008 - Orphan Answer Response Received......................................................................17922009 - Application Routing Rules with Same Priority....................................................17922010 - Specified DAS Route List not provisioned............................................................18022012 - Specified MCCS not provisioned...........................................................................18022013 - DAS Peer Number of Retransmits Exceeded for Copy.......................................18022014 - No DAS Route List specified...................................................................................18122015 - Connection Operational Status Inconsistency May Exist...................................18122016 - Peer Node Alarm Aggregation Threshold............................................................18222017 - Route List Alarm Aggregation Threshold.............................................................18222018 - Maintenance Leader HA Notification to go Active.............................................18322019 - Maintenance Leader HA Notification to go OOS................................................18322020 - Copy Message size exceeded the system limit.....................................................18322021 - Debug Routing Info AVP Enabled ........................................................................18422051 - Peer Unavailable.......................................................................................................18422052 - Peer Degraded...........................................................................................................18522053 - Route List Unavailable.............................................................................................18522054 - Route List Degraded.................................................................................................18622055 - Non-Preferred Route Group in Use.......................................................................18622057 - Egress Throttle Group Rate Limit Degraded........................................................18722058 - Egress Throttle Group Pending Transaction Limit Degraded...........................187

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22059 - Egress Throttle Group Message Rate Congestion Level changed.....................18822060 - Egress Throttle Group Pending Transaction Limit Congestion Level

changed..............................................................................................................................18922061 - Egress Throttle Group Monitoring stopped.........................................................18922062 - Actual Host Name cannot be determined for Topology Hiding.......................19022063 - Diameter Max Message Size Limit Exceeded.......................................................19022101 - Connection Unavailable...........................................................................................19022102 - Connection Degraded..............................................................................................19122103 - SCTP Connection Impaired.....................................................................................19122104 - SCTP peer is operating with a reduced IP address set........................................19222106 - Ingress Message Discarded: DA-MP Ingress Message Rate Control................19222200 - Local MP Congestion...............................................................................................19322201 - Ingress Message Rate...............................................................................................19322202 - PDU Buffer Pool Utilization....................................................................................19422203 - PTR Buffer Pool Utilization.....................................................................................19422204 - Request Message Queue Utilization......................................................................19522205 - Answer Message Queue Utilization......................................................................19622206 - Reroute Queue Utilization.......................................................................................19622207 - All-Connections Event Queue Utilization.............................................................19722208 - Per-Connection Egress Message Queue Utilization............................................19722209 - Message Copy Disabled...........................................................................................19822214 - Message Copy Queue Utilization...........................................................................19822215 - Ingress Message Discarded: DA-MP Overload Control.....................................19922216 - Ingress Message Discarded: Priority 0 message discarded by DA-MP

Overload Control..............................................................................................................20022217 - Ingress Message Discarded: Priority 1 message discarded by DA-MP

Overload Control..............................................................................................................20022218 - Ingress Message Discarded: Priority 2 message discarded by DA-MP

Overload Control..............................................................................................................20122220 - Connection Congestion Level change....................................................................20122221 - Routing MPS Rate ....................................................................................................20222222 - Long Timeout PTR Buffer Pool Utilization...........................................................20322223 - DA-MP Memory Utilization Exceeded..................................................................20322224 - Average Hold Time Limit Exceeded......................................................................20422225 - Average Message Size Limit Exceeded.................................................................20422300 - Connection Unavailable: Socket configuration failure........................................20522301 - Connection Unavailable: Connection initiation failure.......................................20522302 - Connection Unavailable: Received malformed message....................................20522303 - Connection Unavailable: Peer closed connection................................................20622304 - Connection Unavailable: Proving Failure.............................................................20622305 - Connection Admin State change............................................................................207

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22306 - Connection Unavailable: Timeout waiting for CER/CEA ................................20722307 - Connection Unavailable: Timeout waiting for DPA...........................................20722308 - Received Unexpected CER/CEA...........................................................................20822309 - Received Unexpected DWR/DWA........................................................................20822310 - Received Unexpected DPR/DPA...........................................................................20822311 - Invalid Diameter message received.......................................................................20922312 - Socket send failure....................................................................................................20922313 - Connection Unavailable: Transport failure...........................................................21022314 - Connection Unavailable: CEA Realm/Host validation failure..........................21022315 - Connection Unavailable: Peer IP address validation failure..............................21022316 - Connection Unavailable: No common apps.........................................................21122317 - Connection Rejected: Connection already established........................................21122318 - Connection Rejected: Connection not Enabled....................................................21122319 - Connection Unavailable: Diameter Watchdog ....................................................21222320 - Invalid peer initiated connection............................................................................21222321 - Connection Unavailable: DNS Resolution Failure...............................................21322322 - Connection Proving Success...................................................................................21322324 - Connection Unavailable: CER validation failure.................................................21322325 - Host-IP-Address AVP(s) in CER/CEA do not match peer IP address(es)......21422326 - Connection Established............................................................................................21422327 - Initiator function disabled.......................................................................................21522328 - Connection is processing a higher than normal ingress messaging rate..........21522329 - SCTP Connection Impaired: A path has become unreachable..........................21622330 - SCTP Connection Cfg Mismatch: The peer advertised a different number

of IP addresses than configured.....................................................................................21622331 - SCTP Connection Partial Matching: SCTP connection accepted but the IP

addresses advertised by the peer match only partially those configured for thepeer in the connection object...........................................................................................217

22332 - Connection Rejected: Max Connections Exceeded..............................................21722333 - Connection Rejected: Insufficient Ingress MPS....................................................21822334 - Unexpected Message Priority in ingress Request................................................21822335 - Peer does not support Message Priority................................................................21922336 - Connection Rejected: Multihomed SCTP connection attempt...........................21922343 - Connection Unavailable: Duplicate Connection Released.................................22022344 - Failed to process ingress message: Processor Unavailable or Congested........22022345 - Connection Priority Level changed........................................................................22022346 - MP Reserved Ingress MPS Oversubscribed..........................................................22122347 - Ingress Message Discarded: DA-MP shared ingress capacity exhausted........22122349 - IPFE Connection Alarm Aggregation Threshold.................................................22222350 - Fixed Connection Alarm Aggregation Threshold...............................................22222900 - DPI DB Table Monitoring Overrun........................................................................223

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22901 - DPI DB Table Monitoring Error..............................................................................22322950 - Connection Status Inconsistency Exists.................................................................22422960 - DA-MP Profile Not Assigned.................................................................................22422961 - Insufficient Memory for Feature Set......................................................................224

Range Based Address Resolution (RBAR) Alarms and Events (22400-22424)..........................22522400 - Message Decoding Failure.......................................................................................22522401 - Unknown Application ID........................................................................................22522402 - Unknown Command Code.....................................................................................22622403 - No Routing Entity Address AVPs..........................................................................22622404 - No valid Routing Entity Addresses found............................................................22722405 - Valid address received didn’t match a provisioned address or address

range...................................................................................................................................22722406 - Routing attempt failed due to internal resource exhaustion..............................22722407 - Routing attempt failed due to internal database inconsistency failure............228

Generic Application Alarms and Events (22500-22599)...............................................................22822500 - DSR Application Unavailable.................................................................................22822501 - DSR Application Degraded.....................................................................................22922502 - DSR Application Request Message Queue Utilization.......................................23022503 - DSR Application Answer Message Queue Utilization........................................23022504 - DSR Application Ingress Message Rate.................................................................23125510 - Multiple DA-MP Leader Detected Alarm.............................................................23222520 - DSR Application Enabled........................................................................................23222521 - DSR Application Disabled.......................................................................................232

Full Address Based Resolution (FABR) Alarms and Events (22600-22640)..............................23322600 - Message Decoding Failure.......................................................................................23322601 - Unknown Application ID........................................................................................23322602 - Unknown Command Code.....................................................................................23422603 - No Routing Entity Address AVPs..........................................................................23422604 - No valid User Identity Addresses found .............................................................23522605 - No Destination address is found to match the valid User Identity

address...............................................................................................................................23522606 - Database or DB connection error ...........................................................................23622607 - Routing attempt failed due to DRL queue exhaustion .......................................23622608 - Database query could not be sent due to DB congestion....................................23622609 - Database connection exhausted..............................................................................23722610 - FABR DP Service congestion state change............................................................23722611 - FABR Blacklisted Subscriber...................................................................................23722631 - FABR DP Response Task Message Queue Utilization........................................23822632 - COM Agent Registration Failure............................................................................238

Policy DRA (PDRA) Alarms and Events (22700-22799)...............................................................23922700 - Protocol errors in Diameter Requests ...................................................................239

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22701 - Protocol errors in Diameter Answers....................................................................23922702 - Database Hash Function Error................................................................................23922703 - Diameter message routing failure due to DRL queue exhaustion ...................24022704 - Policy DRA Communication Agent Error.............................................................24022705 - Policy SBR Error Response Received By Policy DRA..........................................24022706 - Binding Key Not Found In Diameter Message....................................................24122707 - Policy DRA Diameter Message Processing Failure.............................................24122710 - Policy SBR Sessions Threshold Exceeded.............................................................24122711 - Policy SBR Database Error.......................................................................................24222712 - Policy SBR Communication Error..........................................................................24222713 - Policy SBR Alternate Key Creation Error..............................................................24322714 - Policy SBR RAR Initiation Error.............................................................................24322715 - Policy SBR Audit Suspended..................................................................................24322716 - Policy SBR Audit Statistics Report.........................................................................24422717 - Policy SBR Alternate Key Creation Failure Rate..................................................24422718 - Binding Not Found for Binding Dependent Session Initiate Request..............24522719 - Maximum Number of Sessions per Binding Exceeded.......................................24522720 - Policy SBR To Policy DRA Response Queue Utilization Threshold

Exceeded............................................................................................................................24622721 - Policy DRA Server In Congestion..........................................................................24622722 - Policy DRA Binding Sub-resource Unavailable ..................................................24722723 - Policy DRA Session Sub-resource Unavailable....................................................24722724 - Policy SBR Memory Utilization Threshold Exceeded.........................................24822725 - Policy SBR Server In Congestion............................................................................24822726 - Policy SBR Queue Utilization Threshold Exceeded.............................................24922727 - Policy SBR Initialization Failure.............................................................................24922728 - Policy SBR Bindings Threshold Exceeded............................................................24922729 - PCRF Not Configured..............................................................................................25022730 - Policy DRA Configuration Error............................................................................25022731 - Policy DRA Database Inconsistency......................................................................25122732 - Policy SBR Process CPU Utilization Threshold Exceeded..................................25122733 - Policy SBR Failed to Free Binding Memory After PCRF Pooling Binding

Migration...........................................................................................................................25222734 - Policy DRA Unexpected Stack Event Version......................................................25222735 - Policy DRA session initiation request received with no APN...........................253

Charging Proxy Application (CPA) Alarms and Events (22800-22849).....................................25422804 - Number of cSBR Unavailable Subresources at Threshold..................................25422805 - Message Decoding Failure.......................................................................................25422806 - Unknown Diameter Application Id.......................................................................25522807 - Unknown Command Code.....................................................................................25522808 - Session Not Found....................................................................................................255

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22809 - Undelivered SBR Query...........................................................................................25622810 - Routing attempt failed due to internal resource exhaustion..............................25622811 - CPA Application Event Task Queue Utilization .................................................25722812 - Missing AVP..............................................................................................................25722813 - Received an error response to an SBR Query.......................................................25722814 - HA Sub-Resource Unavailable...............................................................................25822815 - Unexpected Session..................................................................................................25822816 - One or more cSBR Subresources Unavailable......................................................258

Tekelec Virtual Operating Environment, TVOE (24400-24499)..................................................25924400 - TVOE libvirtd is down ............................................................................................25924401 - TVOE libvirtd is hung .............................................................................................25924402 - all TVOE libvirtd connections are in use ..............................................................260

Computer Aided Policy Making, CAPM (25000-25499)...............................................................26025000 - Rule Template failed to be updated.......................................................................26025001 - Action failed within the Rule Template ...............................................................26125002 - Stop Rule Template processing after action failure.............................................26125003 - Exit Trigger point after action failure....................................................................262

OAM Alarm Management (25500-25899).......................................................................................26225500 - No DA-MP Leader Detected Alarm.......................................................................26225510 - Multiple DA-MP Leader Detected Alarm.............................................................263

Platform (31000-32700)......................................................................................................................263Alarms formatting information............................................................................................26331000 - S/W fault....................................................................................................................26331001 - S/W status.................................................................................................................26431002 - Process watchdog failure.........................................................................................26431003 - Tab thread watchdog failure..................................................................................26431100 - Database replication fault........................................................................................26531101 - Database replication to slave failure......................................................................26531102 - Database replication from master failure..............................................................26531103- DB Replication update fault.....................................................................................26631104 - DB Replication latency over threshold..................................................................26631105 - Database merge fault................................................................................................26631106 - Database merge to parent failure...........................................................................26731107 - Database merge from child failure.........................................................................26731108 - Database merge latency over threshold................................................................26731109 - Topology config error...............................................................................................26831110 - Database audit fault..................................................................................................26831111 - Database merge audit in progress..........................................................................26831112 - Stateful db synchronization from mate server ....................................................26931113 - DB replication manually disabled..........................................................................26931114 - DB replication over SOAP has failed.....................................................................269

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31115 - Database service fault...............................................................................................26931116 - Excessive shared memory........................................................................................27031117 - Low disk free.............................................................................................................27031118 - Database disk store fault..........................................................................................27031119 - Database updatelog overrun...................................................................................27131120 - Database updatelog write fault...............................................................................27131121 - Low disk free early warning...................................................................................27131122 - Excessive shared memory early warning..............................................................27231123 - Database replication audit command complete...................................................27231124 - ADIC error.................................................................................................................27231125 - Database durability degraded.................................................................................27331126 - Audit blocked............................................................................................................27331127 - DB Replication Audit Complete.............................................................................27331128 - ADIC Found Error....................................................................................................27431129 - ADIC Found Minor Issue........................................................................................27431130 - Network health warning..........................................................................................27431131 - IDB Throttled for Extended Period........................................................................27531140 - Database perl fault....................................................................................................27531145 - Database SQL fault...................................................................................................27531146 - DB mastership fault..................................................................................................27631147 - DB upsynclog overrun.............................................................................................27631148 - DB lock error detected..............................................................................................27631200 - Process management fault.......................................................................................27731201 - Process not running.................................................................................................27731202 - Unkillable zombie process......................................................................................27731206 - Process mgmt monitoring fault..............................................................................27831207 - Process resource monitoring fault..........................................................................27831208 - IP port server fault....................................................................................................27831209 - Hostname lookup failed..........................................................................................27831213 - Process scheduler fault.............................................................................................27931214 - Scheduled process fault...........................................................................................27931215 - Process resources exceeded.....................................................................................27931216 - SysMetric configuration error.................................................................................28031220 - HA configuration monitor fault.............................................................................28031221 - HA alarm monitor fault...........................................................................................28031222 - HA not configured....................................................................................................28131223 - HA Heartbeat transmit failure................................................................................28131224 - HA configuration error............................................................................................28131225 - HA service start failure............................................................................................28231226 - HA availability status degraded.............................................................................28231227 - HA availability status failed....................................................................................282

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31228 - HA standby offline...................................................................................................28331229 - HA score changed.....................................................................................................28331230 - Recent alarm processing fault.................................................................................28331231 - Platform alarm agent fault.......................................................................................28431232 - Late heartbeat warning............................................................................................28431233 - HA Secondary Path Down......................................................................................28431234 - Untrusted Time Upon Initialization ......................................................................28531235 - Untrusted Time After Initialization ......................................................................28531236 - HA Link Down..........................................................................................................28531240 - Measurements collection fault................................................................................28631250 - RE port mapping fault..............................................................................................28631260 - Database SNMP Agent.............................................................................................28631270 - Logging output..........................................................................................................28731280 - HA Active to Standby transition............................................................................28731281 - HA Standby to Active transition............................................................................28731282 - HA Management Fault............................................................................................28831283 - HA Server Offline.....................................................................................................28831284 - HA Remote Subscriber Heartbeat Warning..........................................................28831285 - HA Split Brain Recovery Entry...............................................................................28931286 - HA Split Brain Recovery Plan.................................................................................28931287 - HA Split Brain Recovery Complete.......................................................................28931290 - HA Process Status.....................................................................................................29031291 - HA Election Status....................................................................................................29031292 - HA Policy Status.......................................................................................................29031293 - HA Resource Link Status.........................................................................................29131294 - HA Resource Status..................................................................................................29131295 - HA Action Status......................................................................................................29131296 - HA Monitor Status....................................................................................................29231297 - HA Resource Agent Info..........................................................................................29231298 - HA Resource Agent Detail......................................................................................29231299 - HA Notification Status.............................................................................................29331300 - HA Control Status.....................................................................................................29332100 - Breaker Panel Feed Unavailable.............................................................................29332101 - Breaker Panel Breaker Failure.................................................................................29432102 - Breaker Panel Maint Failure....................................................................................29432103 - Power Feed Unavailable..........................................................................................29432104 - Power Supply 1 Failure............................................................................................29432105 - Power Supply 2 Failure............................................................................................29532106 - Power Supply 3 Failure............................................................................................29532107 - Raid Feed Unavailable.............................................................................................29532108 - Raid Power 1 Failure................................................................................................296

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32109 - Raid Power 2 Failure................................................................................................29632110 - Raid Power 3Failure.................................................................................................29632111 - Device Failure............................................................................................................29632112 - Device Interface Failure...........................................................................................29732113 - Uncorrectable ECC memory error..........................................................................29732114 - SNMP get failure.......................................................................................................29732115 - TPD NTP Daemon Not Synchronized Failure......................................................29832116 - TPD Server's Time Has Gone Backwards.............................................................29832117 - TPD NTP Offset Check Failure...............................................................................29932300 – Server fan failure......................................................................................................29932301 - Server internal disk error.........................................................................................29932302 – Server RAID disk error............................................................................................30032303 - Server Platform error................................................................................................30032304 - Server file system error............................................................................................30032305 - Server Platform process error.................................................................................30132306 – Server RAM shortage error.....................................................................................30132307 - Server swap space shortage failure........................................................................30132308 - Server provisioning network error.........................................................................30232309 - Eagle Network A Error............................................................................................30232310 - Eagle Network B Error.............................................................................................30332311 - Sync Network Error..................................................................................................30332312 - Server disk space shortage error.............................................................................30332313 - Server default route network error........................................................................30432314 - Server temperature error.........................................................................................30432315 – Server mainboard voltage error.............................................................................30532316 – Server power feed error..........................................................................................30532317 - Server disk health test error....................................................................................30632318 - Server disk unavailable error..................................................................................30632319 – Device error...............................................................................................................30632320 – Device interface error..............................................................................................30732321 – Correctable ECC memory error.............................................................................30732322 – Power Supply A error..............................................................................................30732323 – Power Supply B error..............................................................................................30832324 – Breaker panel feed error.........................................................................................30832325 - Breaker panel breaker error.....................................................................................30932326 – Breaker panel monitoring error.............................................................................31132327 – Server HA Keepalive error.....................................................................................31232328 – DRBD is unavailable................................................................................................31232329 – DRBD is not replicating...........................................................................................31332330 – DRBD peer problem.................................................................................................31332331 – HP disk problem......................................................................................................313

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32332 – HP Smart Array controller problem......................................................................31432333 – HP hpacucliStatus utility problem........................................................................31432334 - Multipath device access link problem...................................................................31432335 - Switch link down error............................................................................................31532336– Half Open Socket Limit............................................................................................31532337 - E5-APP-B Firmware Flash.......................................................................................31532338 - E5-APP-B Serial mezzanine seating.......................................................................31632339 - Max pid limit.............................................................................................................31632340 - Server NTP Daemon Lost Synchronization..........................................................31632341 - Server NTP Daemon Never Synchronized Error.................................................31732342 - NTP Offset Check Error...........................................................................................31732343 - RAID disk problem...................................................................................................31832344 - RAID controller problem.........................................................................................31832345 - Server Upgrade snapshot(s) invalid.......................................................................31832500 – Server disk space shortage warning......................................................................31932501 – Server application process error............................................................................31932502 – Server hardware configuration error....................................................................32032503 – Server RAM shortage warning...............................................................................32032504 – Software Configuration Error.................................................................................32032505 – Server swap space shortage warning....................................................................32132506 – Server default router not defined..........................................................................32132507 – Server temperature warning...................................................................................32132508 – Server core file detected..........................................................................................32232509 – Server NTP Daemon not synchronized................................................................32232510 – CMOS battery voltage low......................................................................................32332511 – Server disk self test warning...................................................................................32332512 – Device warning.........................................................................................................32432513 – Device interface warning........................................................................................32432514 – Server reboot watchdog initiated...........................................................................32432515 – Server HA failover inhibited..................................................................................32532516 – Server HA Active to Standby transition...............................................................32532517 – Server HA Standby to Active transition...............................................................32532518 – Platform Health Check failure................................................................................32632519 – NTP Offset Check failure........................................................................................32632520 – NTP Stratum Check failure.....................................................................................32732521 – SAS Presence Sensor Missing.................................................................................32732522 – SAS Drive Missing...................................................................................................32732523 – DRBD failover busy.................................................................................................32832524 – HP disk resync..........................................................................................................32832525 – Telco Fan Warning..................................................................................................32832526 – Telco Temperature Warning..................................................................................329

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32527 – Telco Power Supply Warning...............................................................................32932528 – Invalid BIOS value...................................................................................................33032529– Server Kernel Dump File Detected.........................................................................33032530– Server Upgrade Fail Detected.................................................................................33032531– Half Open Socket Warning......................................................................................33132532– Server Upgrade Pending Accept/Reject................................................................33132533 - Max pid warning.......................................................................................................33132534 - NTP Source Server Is Not Able To Provide Correct Time..................................33232535 - RAID disk resync......................................................................................................33232536 - Server Upgrade snapshot(s) warning....................................................................33332700 - Telco Switch Notification.........................................................................................333

DM-IWF (33000-33024)......................................................................................................................33333000 - MAP-to-Diameter Service Registration Failure on DA-MP...............................33433001 - Diameter-to-MAP Service Registration Failure on DA-MP...............................33433002 - DM-IWF DA-MP not associated with a Place......................................................33433003 - Insufficient memory for DM-IWF..........................................................................33533004 - DM-IWF Transaction Response Queue Utilization.............................................33533005 - DM-IWF PTR Pool Utilization................................................................................33633006 - MD-IWF Service Congestion...................................................................................33633007 - MD-IWF Error...........................................................................................................33733008 - DM-IWF maximum pending transactions allowed exceeded............................33733009 - DM-IWF unexpected Answer response received from a SS7-MP.....................33833010 - MD-IWF ComAgent Connection exhausted.........................................................33833011 - DM-IWF Answer Timeout.......................................................................................33833012 - DM-IWF encode decode error.................................................................................33933013 - DRL queue exhaustion.............................................................................................33933014 - Incompatible DA-MP Profile for DM-IWF............................................................34033015 - DM-IWF Diameter message size exceeded maximum supported size.............340

MD-IWF (33050-33099)......................................................................................................................34133050 - MD-IWF Ingress Message Rate...............................................................................34133051 - MD-IWF Application Degraded or Unavailable..................................................34133052 - MD-IWF Notified that DM-IWF Service Status is Down....................................34233053 - MD-IWF DiamTrans Task Queue Utilization.......................................................34333054 - MD-IWF MapTrans Task Queue Utilization........................................................34333055 - MD-IWF DAMPInterface Task Queue Utilization...............................................34433056 - MD-IWF ComAgent Provider Registration Failure on SS7-MP........................34433057 - MD-IWF ComAgent User Registration Failure on SS7-MP................................34433058 - MD-IWF DiamToMap PTR Utilization..................................................................34533059 - MD-IWF MapToDiam PTR Utilization..................................................................34533060 - SS7-MP Profile Not Assigned.................................................................................34633062 - Insufficient Memory for MD-IWF..........................................................................346

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33063 - MD-IWF SS7-MP not associated with a Place......................................................34733065 - MD-IWF Resource Exhaustion................................................................................34733066 - MD-IWF orphan Diameter Answer message received.......................................34733067 - MD-IWF orphan MAP Response message received............................................34833068 - MD-IWF MAP Response timeout...........................................................................34833069 - MD-IWF Diameter Answer timeout......................................................................34933070 - MD-IWF Generated Diameter Answer error message due to Diameter

Exception............................................................................................................................34933071 - MD-IWF Generated MAP Error Response due to MAP exception...................35033072 - MD-IWF received TCAP Notice from SS7 network............................................35033073 - MD-IWF admin state set to Enabled......................................................................35033074 - MD-IWF admin state set to Disabled.....................................................................35133075 - MD-IWF received ComAgent error or DM-IWF NACK.....................................35133076 - MD-IWF received Diameter Anwer from unexpected DA-MP.........................35133077 - MD-IWF address translation failed........................................................................35233078 - MD-IWF received Diameter EIR message but Destination-Host AVP not

present or not found in mapping table..........................................................................35233079 - MD-IWF message translation failed.......................................................................35333080 - EDL failure occurred while MD-IWF attempted to encode a Diameter

message..............................................................................................................................353GLA (33100-33149).............................................................................................................................353

33100 - GLA Message Decoding Failure.............................................................................35433101 - GLA Incorrect Application ID or Command Code..............................................35433102 - GLA Missing Subscriber ID.....................................................................................35433103 - GLA Communication Agent Error.........................................................................35533104 - GLA Duplicate Subscriber ID.................................................................................35533105 - Routing Attempt failed due to queue exhaustion................................................35633106 - GLA Communication Agent Timeout...................................................................35633120 - Policy SBR Binding Sub-Resource Unavailable....................................................35733121 - GLA pSBR-B Response Task Message Queue Utilization..................................357

Chapter 4: Key Performance Indicators (KPIs)....................................359General KPIs information.................................................................................................................360

KPIs overview.........................................................................................................................360KPIs..........................................................................................................................................360KPIs server elements .............................................................................................................360Viewing KPIs .........................................................................................................................361KPIs data export elements ...................................................................................................361Exporting KPIs........................................................................................................................362

Computer Aided Policy Making (CAPM) KPIs.............................................................................363

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Charging Proxy Application (CPA) KPIs.......................................................................................363Communication Agent (ComAgent) KPIs......................................................................................364Connection Maintenance KPIs.........................................................................................................364Diameter (DIAM) KPIs......................................................................................................................364DM-IWF KPIs......................................................................................................................................365GLA KPIs.............................................................................................................................................366IDIH KPIs............................................................................................................................................366IP Front End (IPFE) KPIs...................................................................................................................366MD-IWF KPIs......................................................................................................................................367Message Processor (MP) KPIs..........................................................................................................367Full Address Based Resolution (FABR) KPIs.................................................................................368Policy Diameter Routing Agent (PDRA) KPIs........................................................................