Oracle Cloud Applications in Canada ECRUG 2015

Presenters

Stewart St. Dennis

Director, Oracle Applications Canada

• 16 years working with Oracle eBusiness Suite, primarily as a Technical Architect

• 27 years working with Oracle tools, technologies and applications

• Currently focused on Oracle Cloud Applications

StewartStDennis@SierraSystems.com

Nettie Sample

Director, Oracle Applications Canada

• 20 years working with PeopleSoft, primarily in HCM – from client server to mobile…

• Started as developer, now functional and project management

• Still a nerd at heart – I love the new technologies I get to work with!

NettieSample@SierraSystems.com

Sierra Systems offers a broad services portfolio ranging from management consulting, systems integration, and managed services.

• Founded and headquartered in Vancouver, Canada (1966)

• Mature, highly experienced management teams

• Approximately 900 professionals across Canada

• Offices in major cities which allows us to provide local resources

• Integrated delivery approach and defined methodologies to deliver high standards of service

• Sierra Systems is part of Sierra-Cedar Group, Inc., one of the largest, independent North American IT services companies

• Strong financial position; owned by Golden Gate Capital

Our unwavering

commitment to clients’

needs has allowed us to

build long-term, trusting

and loyal relationships.

Agenda Changing Times – Driven by Technology

Cloud Overview

Oracle’s Cloud Offerings

Getting to Cloud Apps

Living With Cloud Apps

Are you ready?

Questions

Changing Times: Driven by Technology

MOBILE ONLINE INSTANT TELLER BANK

• I can make purchases from my smart phone (e.g. Starbucks).

• I can do pretty much any banking function on my phone.

• I can take a photo of a cheque to get it deposited to my account.

• I can apply for loans and mortgages online.

• Some banks have a virtual location (e.g. you don’t have a brick and mortar building housing your branch).

• Instant tellers are available almost everywhere.

• Some instant tellers don’t need envelopes to accept a deposit.

• Services offered at the bank are specialized and focused on customer needs.

• Expanded hours.

Why am I talking about banking at ECRUG?

Technology is ubiquitous – even self-confessed non-technical types use modern technology.

• People expect to be able to manage their own information (self service)

• People expect the technology to be easy to use – no training required

• People expect access in multiple ways; computer, tablets, smart phones

• People expect to have access whenever they want it, 24/7

• People expect the technology to quickly change as new requirements and technologies emerge

The Modern Workforce/Customer

• More than technology – it’s all about functionality and access

• Modern applications engage employees and customers

• Self service

• Status checking

• Was my time approved?

• Has my order been shipped?

• Social connections

The Game Changer for Canada

Oracle’s Canadian Data Centre is up and running.

Canadian public sector and commercial organizations can now look at Oracle Cloud as a viable option.

Oracle cloud applications are modern with robust functionality

Cloud Overview

ERP Delivery Models

Oracle Apps History - Foundation

Mid 90’s Move from Client/Server to multi-tier applications. Commitment to Java.

Late 90’s Early versions of internet based applications (Oracle Applications, PeopleSoft, JD Edwards)

2005+ Oracle buying spree (PeopleSoft, JDE, BEA, Hyperion, etc.). Applications Unlimited (AU) and Fusion Apps announced.

2011 First version of Fusion Applications released)

2012 First versions of Oracle Clouds Applications released (Taleo acquisition)

LOCAL OFFICE ONLY

ENTERPRISE WIDE

SELF SERVICE

MODERN ACCESS

(LAN)

(WAN) (WEB) (ANY DEVICE)

APPLICATIONS UNLIMITED

Pizza as a Service

• Made at home

• Take and Bake

• Pizza Delivered

• Dine Out

IT as a Service

• On-Premise

• Infrastructure as a Service

• Platform as a Service

• Software as a service

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Pizza as a service

18

Oracle’s Modern Cloud Architecture

• Shared infrastructure in local Data Center, including Canada

• Complete isolation of data (data not resident with others)

ERP Public Cloud – Redefining Cost Model

Savings

Underlying

Visible

Apps

Database

Hardware

Apps License Support or Subscription Fees

Apps Support Labour (Business Analysts, Developers)

DB License Support Fees

DB Support Labour (DBAs)

HW License Support Fees, DC Staff & DC Land, Plumbing & Pipe

On-Premise

Public Cloud Public Cloud allows organizations to reallocate finite back-office IT resources to the core mission while improving overall IT service levels

Oracle’s Cloud Offerings

Oracle SaaS Offerings

Most Comprehensive Set of Cloud Solutions on the Market

Oracle expects that 95 percent of Oracle's products will be available on the cloud by Oracle OpenWorld conference in October 2015.

Copyright Oracle Corporation

Oracle SaaS Offerings

Copyright Oracle Corporation

Oracle SaaS Offerings

Copyright Oracle Corporation

Oracle Cloud Apps – Fusion + Others

• Oracle Cloud Applications = Fusion Applications + new acquisitions

• Taleo

• RightNow

• Oracle continues to:

• Increase the depth and breadth of existing applications

• Integrate across and within functional pillars

Getting to Cloud Apps

Systems Integrator

• Configuration

• Extension / Customization

• Reporting

• Integration

Change Management

• Stakeholder engagement and communications

• Preparing for change

• Training / Knowledge Transfer

Business Process Management

• Product best practices

• Common business practices

• BU specific practices

Considerations for transitioning to the Cloud Evolution vs Mass Move

• Hybrid (on-premise and cloud) vs all cloud

Business needs drive choices

Evolutionary Steps:

• Applications • Individual businesses

Mass Move:

• often best suited for SMB’s • appropriate for some AU orgs.

Change management critical

Setting Up Oracle Cloud Apps

• Configuration (very rich)

• Extensibility

• Some level of customization possible; beside not inside

• Integration capabilities

• Change Management very important (organization adjusts to fit the product)

SaaS / AU Co-existence

• Establish single sign-on integration

• Shipped integration

• Additional custom integration

Copyright Oracle Corporation

Complex Customization is Possible

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Custom

1. Functional Configuration: • Fine grained: org/location/job • Modifiable process flows for entire

recruitment lifecycle • Allocate user defined fields • Specify custom screens and/or screen

layouts • Graphics / branding assignment

2. Non-Technical Data Integration: • Shipped integrations • Additional integrations

3. Custom Technical Integration • Basic inter-system links • More complex interactions

4. Complex Extensions • Use Taleo and/or AU Services • Code complex business rules

More functionality

User Experience

Standardized processes

Broader reach More people

Why move to the Cloud?

Living with the Cloud

APPLICATION EXPERIENCE

“Any” Device

Different types of users

Power & simplicity

Embedded analytics

REGULAR PATCHING / UPGRADES

Always current

Predictable upgrade cycles

User Experience

• “Any” device

• Focus on user experience: • Rich and powerful for power users

• Simple for casual users

• Embedded analytics

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Copyright Oracle Corporation

Environment

• 2 environments (Prod / Test)

• Monthly patches (1st Friday test; 3rd Friday Prod)

• Upgrades 1-2 times each year (generally spring and fall)

• Can consume upgrades on own schedule (3 +/- months flexibility)

• Current release 9 (Fall 2014); 10 coming soon

• Test on a regular basis (operating cost) versus major upgrade 4-7 years (capital expense)

Are you ready?

Facts and Figures

• The Sierra-Cedar HR Systems Survey is the longest running, most widely distributed, and most highly participative research effort in the HR industry, annually tracking the adoption, deployment approaches, and value achieved from HR technologies. Last year, the Survey collected over 1,000 individual organization responses.

• The Harvard Business Review’s Oracle-sponsored survey, Cloud Computing Comes of Age surveyed 376 organizations, nearly half from North America, a quarter from Asia, 17% from Europe and the rest from the rest of the world. These were all organizations with revenues of 50 million or more.

“We see a continued increase in Cloud HRMS deployments this year and plans for SaaS deployments to overtake licensed deployments in 2015 (58% vs. 51%)”

Sierra-Cedar 2014–2015 HR Systems Survey White Paper, 17th Annual Edition

Why are organizations planning move to the cloud?

Sierra-Cedar 2014–2015 HR Systems Survey White Paper, 17th Annual Edition

What are organizations concerned about with moving to the cloud?

Sierra-Cedar 2014–2015 HR Systems Survey White Paper, 17th Annual Edition

Top 5 functions in the cloud

Harvard Business Review’s Oracle-sponsored survey, Cloud Computing Comes of Age.

Ask yourself

• Have you defined your goals in moving to the cloud?

• What does your workforce look like?

• What is your organization’s tolerance for change?

• What is your IT strategy?

What’s your game plan?

Do you have an Enterprise Cloud Strategy?

Questions?

https://go.oracle.com/LP=10844?elqCampaignId=20100

Harvard Business Review’s Oracle-sponsored survey, Cloud Computing Comes of Age

http://survey.constantcontact.com/survey/a07e8n8k4zehozw7vhv/a02bnxiasmdnw3/questions

Sierra-Cedar 2014-2015 HR Systems Survey White Pater

Links

http://www.sierrasystems.com/hr-systems-survey/

Sierra Webinar Series on HR Technology and the Cloud

Thank You

contact@sierrasystems.com | sierrasystems.com

Sierra Systems Corporate Headquarters Vancouver, British Columbia