Oracle Applications DBA Managed Support...] Automatically Remediates Oracle EBS custom objects from...

ennVee’s DBA support services help companies simplify the management of complex database and infrastructure operations, become more proactive, accelerate issue response time, and absolve downtime. Using our proprietary TrendZ performance monitoring tool, ennVee can support your environment with half the resources at up to half the cost, so you can focus on your business.

Oracle Applications DBA Managed SupportAutomated, Proactive, Predictable

DBA Support ServicesProactive Performance MonitoringWe support complex database operations and accelerate RCA and response time using our custom-built TrendZ tool. Our monitoring approach adapts to your framework and we proactively identify issues before they impact the business.

Maintenance Automation• Automate repetitive tasks

and tickets and execute proactive upgrades to ensure 24x7 availability for system maintenance.

• Self-service to reduce turnaround time for planned activities

• Built-in framework for housekeeping and regular capacity and growth recommendations.

Database UpgradesThree phases with specific tasks and deliverables, and support from initiation to close out with end-to-end governance by our DBA team.

Proactive TuningTracking month-end programs, monthly performance reports, SQL tuning recommendations and improvements.

Space ManagementHolistic view of system utilization, growth analysis, live reporting, archive and purge recommendations.

Database Security ManagementGovernance and Security audits, and fault tolerance and security management.

Automated DB Backup ManagementLive reporting for successes and failures.

Automated Cloning & RefreshesDB cloning based on your existing technology and infrastructure landscape.

Patching, Testing, Backup & RecoveryPatch analysis, application procedures, risk assessments, proactive security updates, patch application and testing, and backup and recovery for patch rollbacks.

Concurrent ManagerWe make recommendations for scheduling and other metrics to improve system utilization.

Strategy & Assessment• Design, Architecture,

Roadmapping• Scalability Strategy, Improvements• License Optimization• Database Upgrade Assessment• Health Checks• GDPR Compliance Checks

Support Coverage

] 24x7

] Weekend & Off-hours

] On-Demand

Support Models

] Off-shore

] Hybrid

] On-shore Remote

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ennVee DBA Support TiersManaged Oracle Applications DBA Support Services

TIER I TIER II TIER IIIService Desk & Monitoring

24x7x365 Live DBA Support

Implement Monitoring & Ticketing Systems

Monitor & Troubleshoot Scheduled, Backup, & Recovery Jobs

Monitor Custom Events & Replication / Clustering

Respond to Incidents, Alerts, & Notifications

Operations & Technical Delivery

24×7 DBA Service Requests

Execute on Incidents received by Tier I

24x7x365 DBA Request Availability

Database Install & Creation

Create Schemas, Tables, Views, Indexes, etc.

Optimize CPU & Memory Utilization

Database Upgrades & Migrations

Database Patching & Bug Fixes

Database Refresh & Cloning

Database Configuration & Validation

Data, Index, Disk Re-organizations

SQL, Database, Instance Tuning

Execute & Verify DDL, DML, Scripts

Engineering & Critical Problem Resolution

Proactive DBA Activities

Escalation from Tier II

Advise on Architecture & Engineering Issues & Approaches

Senior DBA Support & Collaboration

Complex Issue Resolution & Correlation

Root Cause Analysis for recurring issues

Issue Tracking & Communication

Proactive Space & Growth Management

Database Security, Compliance, Licensing

Strategy/Improvements for HA, DR, Scalability, Backup & Recovery, Clustering & Replication


Core Services ] Level 2-4 Application Help Desk

] 24x7 Production Support

] Maintenance & Support

] Custom Development

] Application Re-Engineering

] Application Migration & Porting

] Integration

] Oracle Patching & Performance Management

] Oracle Database Upgrades

] Month-End Close Readiness & Support

] Release Item Planning & Estimation

] Demand Management & Capacity Planning

] RICE Component Development

] Code Distribution & Deployment

] Service Reporting

] Solution Design

Oracle Application Management & SupportProactive tool-based support for Oracle E-Business SuiteennVee helps organizations reduce the cost and complexity of managing Oracle applications through proactive performance monitoring and proprietary automation tools. We leverage 30+ years of global support experience to help greatly reduce your spend on application support, and become a partner for life by proactively avoiding potential pitfalls, handling the upfront work, and delivering value from day one.

TrendZ Performance Monitoring

Track all ERP KPIs from one screen, build month-end reports, monitor application concurrency, and more

Data Masking & Auditing

Oracle EBS data is always masked and the instance is available to use during masking

Cloning Automation

Automated Application & DB cloning so you can schedule to run and the rest is covered

Proprietary Support Tools for Oracle EBS

ennVee is a global professional services firm that provides Oracle application management, business, and technology consulting services to organizations around the world. Through automation-based application delivery, we help businesses accelerate project completion, reduce disruption, get it right the first time, and reduce the cost to deliver tomorrow’s solutions today. To learn more, visit www.ennvee.com or contact us at (888) 848-6059.


Contact us at (888) 848-6059

Support Coverage

] 24x7

] Business Hours

] Weekend & Off-hours

] On-Demand

Supported Apps

] Oracle E-Business Suite

] NetSuite

] Oracle SOA

] OBIEE

] Hyperion

] Oracle ASCP & VCP

Support Models

] Off-shore

] On-site / On-shore

] Hybrid

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TrendZ Performance Monitoring ToolProactive Application, DB, Middleware, & Infrastructure MonitoringTrendZ simplifies performance monitoring by historically trending and displaying all business-critical KPIs through a single pane of glass so you can seamlessly identify and resolve issues before they impact your business.

Key Features

Operating Systems statsTrack DB and application server load, memory usage, CPU utilization, swap space usage, and incoming connections. Predict hardware failures, monitor connection health, disk space, mount point, NFS, and VM performance.

Database statsTrack and trend KPIs and activities like tuning effectiveness and throttling issues.

Month-end ReportingTrack the performance, growth, and deviation of critical activities and processes to better understand the business impact, plan for capacity, and tune poor-performing programs.

Automated log parserAutomatically parse through each log and display the specific error on a dashboard.

Live tuning pack with full detectionHistorically track the remediation lifecycle and monitor active sessions in the live database for faster RCA isolation.

Smart AlertsDe-clutter bulky email chains with non-noisy alerts that automatically trigger when user-specified criteria is met. Send alerts through email, text message/SMS, service desk, and more.

Historic Data TrendsUse historic data to determine what and when to scale, purge and tuning effectiveness, and triage log volume issues.

UX & System UtilizationMeasure how customers and end users utilize your systems to optimize licensing and legacy systems costs. Drill down by individual user, location, operating unit, system, responsibility, or module.

Monitor your business-critical systems

Contact UsTo schedule a live demo, visit ennvee.com/trendz

Phone1-888-848-6059

[email protected]

Key Benefits

Everything you need to know in one graphDefine, track, and trend business-critical KPIs from one dashboard to simplify the issue troubleshooting process.

Spot issues before they impact the businessTrendZ helps support teams perform more effectively by accelerating issue response time, meeting internal business SLAs, and reducing the frequency of escalated incidents.

Management-level Analytics & DashboardingTrendZ makes data more accessible to stakeholders, and provides objective measurements for KPIs and internal processes.

50% less manual effortTrendZ provides an automated log parser, dashboarding, and drill-down tools to help IT teams become more efficient by streamlining daily maintenance and issue troubleshooting.

Drill Down for DetailsDemystify system performance with minimal effort

OS StatisticsGain visibility into DB and application server load, memory, swap space, and CPU utilization.

Concurrency MonitoringDrill down into up and running queues and programs for detailed information about each request.

Dashboard MonitorTrack managers and services that are up or down in the database and apps without building the query and querying the tables from Oracle.

Month-end MonitoringTrendZ KPIs custom to your month-end, period-close, or year-end processes to easily identify and tune poor-performing programs.

ennVee is a global professional services firm that provides Oracle application management, business, and technology consulting services to organizations around the world. Through automation-based application delivery, we help businesses accelerate project completion, reduce disruption, get it right the first time, and reduce the cost to deliver tomorrow’s solutions today.


Technical SpecificationsHosting & Deployment On-premise or hosted through ennVee's Cloud

OS Linux 6.6 or higher

RAM 32 GB

CPU 4 cores

Disk Space 100 GB

Software Tar, Crontab, Oracle DB Client Administration Version

Agents OS, MW, DB







How it Helps ] 80% less manual effort

] 30% less prep work

] 70% less downtime

] 55% less development time

] 30% shorter upgrade

] Reduce cutover by 4-5 hours

About ennVee ennABLE ] Identifies all Impacted and Potentially-impacted custom objects

] Automated Impact Analysis for Database, Setup, and RICEFW objects

] Identifies all required code changes

] Automatically Remediates Oracle EBS custom objects from R12 to R12.x

] Automatically Migrates Oracle EBS custom objects to R12.2

] Builds an upgrade project plan with timelines, resources, and pricing

3-Phase Automation Process

1. Assess and identify all customizationsWe automatically identify all impacted and potentially-impacted custom objects and required code changes in your current EBS environment. Each impacted object is sorted by complexity and type (Database, Setup, or RICEFW).

2. Automated RemediationennABLE automatically remediates the custom code for compliance with R12.2.

Database ObjectsCustom Tables

Custom Sequences

Synonyms

Triggers

Functions

Materialized Views

Views

Packages

Package Body

Procedures

Setup ObjectsCustom Profiles

Form Function

Look Up

Menu

Request Groups

Request Set

Responsibility

Users

Value Sets

RICEFW ObjectsReports

Forms

SQL Scripts

Shell Scripts

Alerts

Control Files

Forms & OAF Personalizations

Workflows

Custom.PLL

3. Automated MigrationennABLE generates a mass migration script and MD.120 to automatically migrate the remediated customizations to R12.2.

Who it Helps ] EBS 11i customers

] EBS R12.0-12.1.3 customers

Value-Added ServicesTest Automation ToolkitAutomate test technical objects and inbound/outbound connectivity.

Steady-State SupportProactive support using our TrendZ performance monitoring tool to identify issues before they escalate and reduce post-upgrade maintenance costs.

Oracle EBS R12.2 Upgrade Automation ToolUpgrading to Oracle E-Business Suite R12.2 requires manual remediation of all custom objects, and the management and execution of this process is the key to an efficient and successful upgrade. ennABLE is a proprietary automation tool that reduces the cost, duration, and manual effort required to assess, remediate, migrate, and test all customizations during your R12.2 upgrade.


Oracle EBS R12.2 Upgrade Assessment & Project PlanennVee's R12.2 upgrade assessment identifies all Oracle EBS customizations and required code changes, and builds an actionable project plan complete with resources and skill sets, approaches, timelines, and not-to-exceed pricing to execute your R12.2 upgrade.

Deliverables

List of Impacted & Potentially-impacted Custom Objects

] Total Custom & Standard Objects

] Remediation & Testing Effort

] Object Type, Category, Status

] Creation Date

] Changed & Obsolete Objects

] Owner

] Complexity

] Date Last Used

] Number of Lines of Code

] Total R12 Changes

Pre-Upgrade Assessment

] Online Patching Error Log

] Data Dictionary Corruption

] Invalid Objects

] Dangling Synonyms

] Tables Ending With #

] Table Name >29 Chars

] Tables In APPS

Technical Impact Assessment

] Non-compliant Objects List

] Total Changes Required

] Changed Object References

] Obsolete APIs in Code

] Schema References Used

] Obsolete Tables Used

Upgrade Project Plan & Roadmap

] Upgrade Approach

] Not-to-exceed Pricing

] Timeline

] Resource Plan with Skill Sets

] Inferences & Recommendations Report

Common QuestionsWhy do I need an assessment?You need a project plan to grasp the depth and breadth of your R12.2 upgrade, regardless of how and with whom you decide to upgrade. If your upgrade is a few years out, an assessment will help you forecast the budget and resources you will need when you're ready to upgrade.

How much does it cost?A typical assessment starts at $15,000 (fixed-bid). Cost factors include footprint size, current EBS version, and whether a database upgrade is part of the scope.

How long does the assessment take?Typically 4-6 weeks.

Why should I go with ennVee?Each year, ennVee helps numerous organizations halve the time and cost to upgrade to R12.2, which means we've learned the lessons so you don't have to. Finally, we are the only company with a proprietary tool that can automatically remediate Oracle EBS custom objects and remove 70% of the manual effort required during remediation.



Get started: bit.ly/upgrade-assessment Learn more: ennvee.com/ennable


http://bit.ly/upgrade-assessment

http://www.ennvee.com/ennable.html





Oracle Discoverer Extraction & Migration Automation ToolDiscoverer migrations are complicated and often require a significant investment in terms of time and resources. Using our proprietary ennSight tool, we automatically identify and extract all reports and objects from Discoverer before migrating to any platform in 2-10 weeks.

About ennVee ennSight ` Identifies all Discoverer reports and elements

` Identifies duplicates, triplicates, and obsolete reports

` Automatically extracts the SQL from Discoverer

` Pick and choose what to migrate

` 2-10-week migration to any platform via ennVee's services

` 2 weeks of post-migration support

Reports Wand

Target Platforms

3-Phase Automation Process

1. Assessment and IdentificationOur assessment identifies all Discoverer reports including duplicates and triplicates, and generates a time and effort estimate to migrate each report.

2. Automated ExtractionennSight automatically extracts the Discoverer SQL. Extracted objects include:

3. Migrate to any platformOur team manually migrates the extracted reports and unit tests each report.

Discoverer Migration Assessment ` Identifies all Discoverer reports and associated objects

` Converts 1 existing reports to your platform of choice

` Estimates the time and effort required to migrate

` Builds a project plan with timelines and fixed-bid pricing to migrate

Learn more at info.ennvee.com/free-discoverer-migration-assessment

Extracted Objects � Reports

� Workbooks

� Worksheets

� Folders

� Files

� Business Areas

� Calculations

� Infrastructure

� Conditions

� Joins

� Hierarchies

� Classes

� Business Rules

� Roles & Security

Value-Added Services ] Business Impact Analysis

] Support beyond 2 weeks

] BI Strategy Assessment

] End User Training

] Target Platform Installation & Setup

] Post-migration Report Conversion to Oracle EBS R12.2



Contact us at (888) 848-6059 Learn more: ennvee.com/ennsight

https://info.ennvee.com/free-discoverer-migration-assessment


http://www.ennvee.com/ennsight.html





BI Strategy Assessment + Road MapDrive Your Business Intelligence initiatives from the top-down in 4-8 Weeks

Where does your organization fall on the Business Intelligence Maturity Curve? ennVee examines your current business intelligence (BI) environment to generate a road map, strategy, and recommendations around the following areas:

] Master Data Management

] Data Quality

] Establishing a formal BI Organization

] Self-service reporting

] Metadata library build out

] Current and Future state BI landscape diagrams

] Short and long-range Roadmap Execution Plans

Example drivers for change _ Corporate Strategy/Strategic Initiatives

_ IT Departmental Drivers

_ Data Quality/MDM Issues

_ Data Redundancy

_ Limited BI Governance

_ Growth & Acquisitions

_ Lack of a Single Source of Truth

_ Lack of Executive-level Analytics and Dashboards

Example Assessment Activities

Business / Technical InterviewsInterview users about the current BI environment, existing source systems, including information quality, reporting and analytics, DW/BI operations, and DW/BI technology asset management. ennVee leverages standard, web-based survey templates for general business and technical questions.

Analyze and Create Current State Landscape Architecture DiagramCreating a visual representation of existing BI source systems and how they may be tied together, and the tools/resources leveraged and supporting the BI landscape.

Create Future State Landscape Architecture DiagramCreating a visual representation of the recommended future state BI architecture as it evolves over the desired timeline (1, 3, 5 years).

Self-Service Reporting RequirementsUnderstanding requirements for self-service reporting, including the areas of data architecture, integration tools and processes, and end user reporting tools (Tableau, Qlik, Looker, etc.).




Contact us at (888) 848-6059

How it Helps ` Speed to information

` Reduce licensing costs

` Better understanding of current state

` Shared view of future direction

` Speed to value without undue overhead or major purchases

` Everyone works with the same information

Example Deliverables ` Interview & Survey Responses

` Current BI Landscape Diagram

` Future BI Landscape Diagram

` High-Level Conceptual/Logical Data Models

` Metadata Dictionary

` Executive Read Out (Road Map)

• Presentation of Deliverables

• Short/Long-term Road Map Timeline

• Opportunities Recommendations

– BI Organization Structure Recommendations – MDM Challenges and Recommendations – MDM / Data Quality – Integration Tools, Technology, Processes – BI Architecture – Semantic Data Layer Assessment/

Recommendations – Self-Service Reporting Tools

• Product Backlog

– Time-phased road map deliverables






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