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VIRGIN MOBILE PREPAID MOBILE SERVICE PRICING TABLE

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1 ABOUT THIS PRICING TABLE........................................................................................22 GENERAL INFORMATION...............................................................................................2

2.1 How do we calculate the time of your call?..............................................................22.2 How do we calculate the cost of a call?...................................................................22.3 How do we calculate charges for data services?.....................................................32.4 Calls to ‘13’ numbers...............................................................................................32.5 Calls to ‘1800’ numbers...........................................................................................32.6 Types of calls / texts................................................................................................42.7 International Calls....................................................................................................42.8 What is the network locking removal fee?...............................................................42.9 Change of Number Fee...........................................................................................42.10 Free or unlimited calls and/or free or unlimited text offers.......................................42.11 Maximum Accumulations.........................................................................................5

3 GENERAL CHARGES......................................................................................................64 CURRENT OFFER PRICING PLANS...............................................................................7

4.1 NEW VIRGIN MOBILE PRE-PAID RECHARGES...................................................74.2 VIRGIN MOBILE PREPAID RECHARGE (STANDARD) VOUCHERS..................194.3 VIRGIN MOBILE PREPAID STARTER KITS.........................................................21

AS FROM 28 MAY 2012........................................................................................................214.4 PREPAID DATA PLANS........................................................................................22

5 PRICING PLANS / STARTER KITS ONLY AVAILABLE AS A SPECIAL OFFER........235.1 VIRGIN MOBILE PREPAID STARTER KITS.........................................................255.2 PREPAID MOBILE HOME MADE (INTERNATIONAL).........................................26Home Made.........................................................................................................................265.3 PREPAID MOBILE RECHARGE VOUCHERS......................................................285.4 VIRGIN MOBILE PREPAID LONG EXPIRY (STANDARD) VOUCHERS..............285.5 VIRGIN MOBILE PREPAID $29 BIG CAP RECHARGE VOUCHERS..................295.6 VIRGIN MOBILE PREPAID LONG EXPIRY AND BEAN COUNTER VOUCHERS315.7 VIRGIN MOBILE PREPAID YOUR CAP RECHARGE VOUCHERS.....................325.8 VIRGIN MOBILE PREPAID HOME MADE (INTERNATIONAL)............................33Price 335.9 VIRGIN MOBILE PREPAID FREE TO V CAP 35 RECHARGE VOUCHER..........355.10 VIRGIN MOBILE HYBRID PREPAID PLANS........................................................365.11 PREPAID PLANS..................................................................................................375.12 BASIC PREPAID PLANS......................................................................................385.13 PREPAID PLANS – V2V, Motor Mouth & Message Monsters...............................395.14 VIRGIN MOBILE PREPAID STARTER KITS.........................................................41

SPECIALS.............................................................................................................................. 42

1 ABOUT THIS PRICING TABLE(a) This is the standard pricing table for the Virgin Mobile Prepaid Mobile Service.

(b) The agreement is made up of

(i) your application;

(ii) the general terms;

(iii) the service description;

(iv) this standard pricing table; and

(v) the appendices.

(c) This standard pricing table is divided into the following sections:

(i) General Information;

(ii) Current Offer Pricing Plans;

(iii) Pricing Plans only available as a Special Offer (new customers can not connect to these pricing plans), and

(iv) Specials.

(d) You may also need to refer to an appendix to find out charges for the service. The terms of each section will tell you if charges are contained in an appendix.

(e) The meaning of the words printed in italics like this is set out in the dictionary.

2 GENERAL INFORMATION2.1 How do we calculate the time of your call?

(a) To calculate the time of a call we will use the local time recorded at the first mobile switching centre through which your call passes. This may not be the local time at the place the caller is located.

2.2 How do we calculate the cost of a call? (a) We measure the length of each call from the time the call is connected to the time

the call is finished.

(b) The length is then rounded up according to the billing interval indicated in the pricing table for your pricing plan. For example, if your billing interval is 30 seconds, we will round the call length up to the next whole 30 seconds. This length is then multiplied by the call charge associated with that call type, as indicated in the pricing tables.

(c) Some calls incur a flagfall when the call is connected. Flagfall rates are indicated in the pricing tables.

(d) The total cost of (b) and (c) above is then rounded up to the nearest cent to determine the final charge for the call.

2.3 How do we calculate charges for data services?(a) We will charge you for the volume of data uploaded and downloaded to your mobile

phone.

(b) Charges depend on which APN your service is connected to as follows:

Internet Connection Increment (or Unit) of charging

VirginInternet APN Per 60 kilobytes

yesInternet APN Per 1 megabyte

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For details of which APN you are connected to, check www.virginmobile.com.au/data. Charges for part of an increment will be rounded up to the next increment.

(c) If your recharge voucher includes a data allowance and for all data packs, the included data will be depleted in the increments as set out in paragraph (b).

(d) For usage on the VirginInternet APN, the number of kilobytes used over and above any included data in your recharge voucher or for all usage where your recharge voucher has no included data, is then multiplied by the appropriate charge set out in the pricing tables.

(e) For usage on the yesInternet APN, the number of megabytes used over and above any included data in your recharge voucher or for all usage where your recharge voucher has no included data, is then multiplied by the appropriate charge set out in the pricing tables.

(f) If you have a data subscription plan, you will be charged each month according to the subscription monthly fee. If you use more data than the amount included in the subscription, you will be charged for excess data usage as per the charges set out in the General Charges (see section 3).

2.4 Calls to ‘13’ numbers(a) For technical reasons, calls made to ‘13’ numbers of other suppliers from the

service in regional areas will not always be answered by the other supplier in that regional area, they will be answered by the company to whom the ‘13’ number has been assigned in a capital city of Australia. We are not responsible for the particular routing of calls to ‘13’ numbers of other suppliers.

(b) Calls to some Virgin Mobile 13 and 1300 customer service numbers are charged at a special rate. These are specified in the tables below.

2.5 Calls to ‘1800’ numbers(a) Unless we tell you otherwise, you will be charged the rate set out in your pricing

plan for calls to telephone numbers starting with ‘1800’, ‘18500’ and ‘18555’.

(b) In some circumstances, calls to 1800 numbers may be advertised as free to the calling party. This applies where, for example, the 1800 number provides access to a different service which is charged separately by us, such as a Premium Service which is billed via Premium SMS or other premium charging mechanism.

2.6 Types of calls / texts(a) V2V calls – voice or video calls within Australia to other active mobiles activated

and connected to the Virgin Mobile network

(b) Standard calls – voice or video calls to Australian fixed-line numbers and other Australian mobiles (including calls to Broadband at Home phones), excluding calls to 1300, 180, 190, Virgin Mobile Customer Service, or other special numbers

(c) V2V texts and V2V MMS – texts or MMS sent to mobiles activated and connected to the Virgin Mobile network within Australia

(d) Standard texts and Standard MMS – texts or MMS sent to other mobiles within Australia. A standard text is up to 160 characters.

(e) Special numbers – calls or texts to numbers not covered in the above definitions.

2.7 International Calls(a) We will charge you for calls made to international destinations (including calls to

Inmarsat and Iridium satellite services) at the international rates set out in the pricing tables, appendices or as advertised on our website from time to time. These rates are subject to change.

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(b) Calls to some international destinations may not be available. These will be set out on our website.

2.8 What is the network locking removal fee?

The network locking removal fee referred to in clause 8 of the service description is $80.

2.9 Change of Number Fee

(a) We will charge you a Change of Number Fee if you ask us to change your existing telephone number. The fee is set out below:

Charge Amount

Change of Number Fee $25

2.10 Free or unlimited calls and/or free or unlimited text offersWhere any special contains an element of free or unlimited calls (free or unlimited minutes) or free or unlimited text, the free or unlimited calls or free or unlimited text offer only applies to use within Australia. Where calls or text are rated at $0.00, these offers only apply to use within Australia.

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2.11 Maximum AccumulationsThe table below outlines the maximum amount of credit / data that can be accumulated for all offers except for Prepaid Plus:

Offer Maximum Accumulation for all prepaid except Prepaid Plus

Maximum Accumulation for Prepaid Plus

Credit $1000 $1000

Extra Credit $3000 $3000

Included Data 5GB 12GB

Data Pack 3GB 3GB

Bonus Credit $3000 $3000

Bonus Data 5GB 5GB

Bonus Text 1000 Texts 1000 Texts

Bonus Minutes 1000 Minutes 1000 Minutes

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3 GENERAL CHARGESThe charges set out below apply to all Virgin Mobile customers:

Number / call type Charge212 (Voicemail) Free within Australia258 (Pagemail) 85c flagfall + rate275 (Ask us) Free within Australia005 and 009 numbers 25c flagfall+ 16.5c per 30 secs11 numbers 99c flagfall + 49c per 30 secs12 numbers 99c flagfall + 49c per 30 secs13 numbers (except Virgin Mobile Customer Service/Sales numbers) Standard call ratesTexts to 13, 18 numbers Standard SMS ratesVirgin Mobile Team - 1300 555 100 25cVirgin Mobile Team 1300 763 039 25cVirgin Mobile Sales - 1333 23 25cAll other Virgin Mobile Customer Service or Sales numbers 25c1800 numbers 25c flagfall + 16.5c per 30 secsKids Helpline (1800 551 800) Free within Australia19 numbers Standard rates where available

Channel [V] 1902 220 330 25c flagfall + 74.5c per 30 secsBig Brother 75c flagfall + 33c per 30 secsAustralian Idol 75c flagfall + 33c per 30 secs

Calls to mobile satellite services 75c flagfall + $2.20 per 30 secsCalls to Thuraya satellite services 75c flagfall + $4.90 per 30 secsEmergency calls (000, 112) Free within Australia

Call diversionsStandard call rates to the number your number is diverted to

733 (top-up) (Prepaid) Free within Australia225 (balance) (Prepaid) 20cExcess / Casual Data Usage Charges

VirginInternet APNyesInternet APN

0.2c / kb12c / MB

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4 CURRENT OFFER PRICING PLANS4.1 VIRGIN MOBILE PRE-PAID RECHARGES

(a) Prepaid Plus Plan (i) Available to new and existing customers from 26 November 2015

(ii) The value of the recharge you purchase is made up of three components, depending on the value of the recharge that you purchase. These components are known as Credit, Extra Credit and Included Data and are as follows for the initial recharge.

Recharge Denomination

Total Included Value

Credit Extra Credit

Included Data

$19 $100 $19 $81 500MB

$29 $450 $29 $421 2GB

$49 $900 $49 $851 5GB

$79 $1,500 $79 $1,421 8GB

$99 $1,850 $99 $1,751 10GB

(iii) Extra credit can only be used for standard voice calls, text, MMS, calls to 13 & 18 numbers. Extra credit cannot be used for special numbers, premium SMS, content (including Vibe) and purchasing Mobile Internet Data plans. Extra credit is used first for eligible calls and services.

(iv)

Call Type Eligible Call

National Voice Calls Yes

National Video Calls Yes

National and International Text Yes

National and International Photos Yes

International Calls (video and voice) Yes

13 Numbers (except calls to Virgin Mobile 13 Numbers)

Yes

18 Numbers Yes

Globetrotting No

Premium SMS No

Virgin Vibe Content No

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12, 19 Numbers No

124Red Directory Assistance- 124733 No

Other special numbers (eg DUI, SOS) No

Satellite Calls No

Virgin Mobile Customer Service/Sales No

(v) Credit, Extra Credit and Included Data are valid for 28 days from application.

(vi) Credit, Extra Credit and Included Data will roll over if you recharge before your credit expires and remain on the Prepaid Plus plan.

(vii) You can change from the Prepaid plan Plus to another Prepaid plan, when you recharge. Any remaining Credit will be transferred and any unused Extra Credit or Included Data amounts will be forfeited.

(viii) For the maximum accumulations see section 2.11 (Maximum Accumulations) above.

(ix) Once your Credit balance has been exhausted you must recharge to access prepaid services.

(x) Minimum Credit balance of 1c is required to use your service for calls, SMS/MMS

(xi) Minimum Credit balance of $1.03 is required to use your service for data

(xii) From 26 November 2015 the Prepaid Plus pricing table is as follows:

Standard call rate / minute $0.90

Standard call connection $0.40

V2V call rate / minute* $0.00

V2V call connection* $0.00

Billing interval(s) Per minute

Standard text $0.25

V2V text* $0.00

International text $0.35

International MMS $0.60

Standard MMS $0.60

V2V MMS $0.60

Voicemail* Free

International billing interval(s) Per minute

International group 1 / minute# $2.00





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International call connection $0.40

*To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz. # See Appendix I for a list of countries in each group.

(b) Prepaid Pay-Rise Cap Plan (i) Available to new and existing customers from 2 October 2012 until 25

November 2015 and existing customers only from 26 November 2015.

(ii) The value of the recharge you purchase is made up of three components, depending on the value of the recharge that you purchase. These components are known as Credit, Extra Credit and Included Data and are as follows for the initial recharge.



Credit Extra Credit

Included Data

$19 $100 $19 $81 250MB

$29 $450 $29 $421 1GB

$49 $900 $49 $851 1GB

$79 $1,500 $79 $1,451 1GB

$99 $1,850 $99 $1,751 1GB

(iii) If you consecutively recharge with any other Prepaid Pay-Rise Cap recharge before the expiry of your current Prepaid Pay-Rise voucher you will receive a bonus $50 extra credit up to a maximum bonus of $150 extra credit payable on the 4th consecutive recharge and above as set out below

Initial (1st) recharge



Credit Extra Credit

Included Data

$19 $100 $19 $81 250MB

$29 $450 $29 $421 1GB

$49 $900 $49 $851 1GB

$79 $1,500 $79 $1,421 1GB

$99 $1,850 $99 $1,751 1GB

2nd recharge

Recharge Total Credit Extra Included

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Denomination Included Value

Credit Data

$19 $150 $19 $131 250MB

$29 $500 $29 $471 1GB

$49 $950 $49 $901 1GB

$79 $1,550 $79 $1,421 1GB

$99 $1,900 $99 $1,801 1GB

3rd recharge



Credit Extra Credit

Included Data

$19 $200 $19 $181 250MB

$29 $550 $29 $521 1GB

$49 $1000 $49 $951 1GB

$79 $1,600 $79 $1,521 1GB

$99 $1,950 $99 $1,851 1GB

4th + recharge



Credit Extra Credit

Included Data

$19 $250 $19 $231 250MB

$29 $600 $29 $571 1GB

$49 $1050 $49 $1,001 1GB

$79 $1,650 $79 $1,521 1GB

$99 $2,000 $99 $1,901 1GB

(iv) If you consecutively recharge with a Prepaid Pay-Rise Cap after the expiry of your current Prepaid Pay-Rise Cap voucher you will revert back to, and receive, the initial (1st) recharge included value.

(v) If you recharge with any other prepaid plan recharge, the next time you recharge with a Prepaid Pay-Rise Cap you will revert back to, and receive, the initial (1st) recharge included value.

(vi) If you recharge with a Prepaid Pay-Rise Cap recharge, we will communicate with you by SMS to keep you informed of the appropriate times to recharge to maximise and then maintain your bonus extra credit.

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(vii) Extra credit can only be used for standard voice calls, text, MMS, calls to 13 & 18 numbers. Extra credit cannot be used for special numbers, premium SMS, content (including Vibe) and purchasing Mobile Internet Data plans. Extra credit is used first for eligible calls and services.








Yes

18 Numbers Yes

Globetrotting No

Premium SMS No


12, 19 Numbers No



Satellite Calls No


(viii) Credit, Extra Credit and Included Data are valid for 28 days from application.

(ix) Credit, Extra Credit and Included Data will roll over if you recharge before your credit expires and remain on the Cap Prepaid plan.

(x) You can change from the Your Cap Prepaid plan to another Prepaid plan, when you recharge. Any remaining Credit will be transferred and any unused Extra Credit or Included Data amounts will be forfeited.

(xi) For the maximum accumulations see section 2.11 (Maximum Accumulations) above.

(xii) Once your Credit balance has been exhausted you must recharge to access prepaid services.

(xiii) Minimum Credit balance of 1c is required to use your service for calls, SMS/MMS

(xiv) Minimum Credit balance of $1.03 is required to use your service for data.

(xv) From 2 October 2012, the Cap pricing table is as follows:

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Standard text $0.25

V2V text* $0.00



Standard MMS $0.60

V2V MMS $0.60

Voicemail* Free










(c) Long Expiry Prepaid Plan (i) Available to new and existing customers from 31st July 2011

(ii) The value of the recharge you purchase is the value of Credit you receive as follows:


Credit

$19 $19

$29 $29

$49 $49

$79 $79

$99 $99

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(iii) The validity of Long Expiry credit depends on the value of the recharge that you purchase as set out in the table below:


Validity

$19 180 days from application





(iv) Any remaining Credit will roll over if you recharge before your credit expires.

(v) You can change from a Long Expiry to another Prepaid plan when you recharge. Any remaining Credit will be transferred.

(vi) Once your Credit balance has been exhausted you must recharge to access prepaid services.

(vii) Minimum Credit balance of 1c is required to use your service for calls, SMS/MMS or data.

(viii) The Long Expiry pricing table is as follows:






Standard text $0.28

V2V text* $0.25



Standard MMS $0.60

V2V MMS $0.25

Voicemail Free




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*To Virgin Mobile numbers only. All rates apply in Oz. # See Appendix I for a list of countries in each group.

(d) Home Made International Prepaid Plan (i) Available to new and existing customers from 31st July 2011 until 25

November 2015 and existing customers only from 26 November 2015.

(ii) The value of the recharge you purchase is the value of Credit you receive as follows:


Credit

$19 $19

$29 $29

$49 $49

$79 $79

$99 $99

(iii) Home Made credit is valid for 28 days from application

(iv) Credit will roll over if you recharge before your Credit expires.

(v) You can change from Home Made to another Prepaid plan when you recharge. Any remaining Credit will be transferred.

(vi) Once your Credit balance has been exhausted you must recharge to access prepaid services.

(vii) Minimum Credit balance of 1c required to use your service for calls, SMS/MMS or data.

(viii) The Home Made pricing table is as follows:






Standard text $0.15

V2V text* $0.00



Standard MMS $0.60

V2V MMS $0.25

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Voicemail Free


Special rate to Canada, USA, USA Hawaii, USA Alaska, India, Bangladesh, South Korea, Malaysia, China, Hong Kong, Singapore, Thailand & Vietnam

$0.05/minute with no call connection

Special rate to Russia, Poland, Hungary, France, Austria, Romania, Argentina, Chile, Columbia, Puerto Rico, Japan, Israel, Cambodia, Indonesia & Laos


Special rate to Ireland, UK, Finland, Greece, Netherlands, Norway, Spain, Turkey, Belgium, Sweden, Kenya, Eqypt, New Zealand, Portugal & Taiwan


Special rate to Czech Republic, Denmark, Germany, Italy, Lebanon, Switzerland, Iceland, Mexico, Venezuela, Bolivia, Peru, Brazil, Ghana, Sudan, South Africa, Nepal, Sri Lanka, Philippines & Kuwait







* To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz. # See Appendix I for a list of countries in each group

(e) Prepaid Simple Plan (i) Available to new and existing customers from 1 November 2011.

(ii) The value of the recharge you purchase is made up of up to two components, depending on the value of the recharge that you purchase. These components are known as Credit, Extra Credit and Included Data, and are as follows:



Credit Extra Credit Included Data

$19 $19 $19 $0 1GB

$29 $29 $29 $0 1GB

$49 $100 $49 $51 1GB

$79 $150 $79 $71 1GB

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$99 $250 $99 $151 1GB

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(iii) The Prepaid Simple pricing table is as follows:






Standard text $0.15

V2V text* $0.00


International MMS (if charged) $0.60

Standard MMS $0.60

V2V MMS* $0.00

Voicemail Free


Special rate to SINGAPORE, CHINA, HONG KONG, USA, INDIA, MARIANA IS, NETHERLANDS, BRUNEI, ITALY, FRANCE, CHILE, KOREA SOUTH, PUERTO RICO, GUAM, US VIRGIN IS, MALAYSIA, BERMUDA, ARGENTINA, LAOS, PAKISTAN, MACAU, AUSTRIA, PORTUGAL, SAN MARINO, BANGLADESH, AMERICAN SAMOA, VIETNAM, NEW ZEALAND, GERMANY, CAMBODIA, ISRAEL, GREECE, BAHRAIN, VENEZUELA, COSTA RICA, HUNGARY, MONGOLIA, UK, PARAGUAY, CYPRUS, LITHUANIA, LUXEMBOURG, SPAIN, TAIWAN, TURKEY, INDONESIA, RUSSIAN FEDERATION, UZBEKISTAN, BRAZIL, COLOMBIA, EGYPT, POLAND, KUWAIT, NIGERIA, ROMANIA, GEORGIA, MEXICO, DOMINICAN REPUBLIC, KAZAKHSTAN, BAHAMAS, SWITZERLAND, MALAWI, KENYA, BELGIUM, CROATIA, SRI LANKA, SWEDEN, IRAN, ICELAND, JAPAN, BHUTAN, NETH ANTILLES, TRINIDAD & TOBAGO, JORDAN, DENMARK, FINLAND, CZECH REPUBLIC, ANGOLA, TURKMENISTAN, GUADELOUPE, BURUNDI, KYRGYZSTAN, SOUTH AFRICA, RWANDA, IRAQ, ST KITTS & NEVIS, PANAMA, PHILIPPINES, SAUDI ARABIA, NORWAY, NEPAL, ZAMBIA, GUIANA FRENCH, TAJIKISTAN, ANTIGUA, UKRAINE, PERU, UGANDA, GUATEMALA, ST VINCENT, REUNION, MARTINIQUE, IRELAND.

$0.15 with no call connection fee



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(iv) Credit and Included Data will roll over if you recharge before your credit expires and remain on the Prepaid Simple plan.

(v) You can change from Simple to another Prepaid plan when you recharge. Only remaining Credit will be transferred and any unused Included Data amounts will be forfeited.

(vi) For the maximum accumulations see section 2.11 maximum Accumulations above.

(vii) Once your Credit balance has been exhausted you must recharge to access prepaid services.

The validity of Prepaid Simple and associated credit is 90 days from application.

4.2 VIRGIN MOBILE PREPAID RECHARGE (STANDARD) VOUCHERS (a) The Prepaid Mobile Recharge Vouchers are available to new and existing

customers to recharge a Prepaid account.

(b) BeanCounter is only available to recharge online at www.virginmobile.com.au

(c) Long Expiry Prepaid recharges are available online or at participating retail outlets.

Pricing Table from 30 September 2011

Long Expiry BeanCounter

Voucher cost $15.00 $149.00 $25.00Expiry period 180 days 365 days 45 daysVoucher included value $15.00 $149.00 $25.00Standard call rate / minute $0.78 $0.78 $0.10Standard Flagfall $0.40 $0.40 $0.25V2V Flagfall $0.40 $0.40 $0.25Billing Interval(s) Per min Per min Per minStandard text $0.28 $0.28 $0.10International text $0.35 $0.35 $0.35Standard MMS $0.60 $0.60 $0.60V2V MMS $0.25 $0.25 $0.60V2V call rate / min $0.05 $0.05 $0.10V2V text rate $0.00 * $0.00 * $0.10VoiceMail free free freeInternational calls – See Appendix I for a list of countries in each group See Table 1 below

See Table 2 below

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*To Virgin Mobile numbers only, need minimum 1c balance. All rates apply in Oz.

Table 1Long Expiry International Rates

Mobile InternationalBilling interval (s) Per minFlagfall $0.40International group 1* /min Standard call rateInternational group 2* /min $1.20International group 3*/min $2.00International group 4* /min $2.80

*see Appendix I for a list of countries in each group.

Table 2Bean Counter International Rates

Mobile InternationalBilling interval (s) 30 secsFlagfall $0.25International group 1* /min $0.60International group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60


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4.3 VIRGIN MOBILE PREPAID STARTER KITS(a) The Prepaid Starter Kits are only available to new customers connecting to the

Virgin Mobile Prepaid service. The starter kits cannot be used to recharge an existing prepaid account.

AS FROM 28 MAY 2012

Prepaid starter kits$10 Your Cap $5 Your Cap Your Cap 29

Expiry period (unless otherwise stated on starter kit) 10 days 30 days 28 daysVoucher cost $5.00 $5.00 $29.00Voucher included value $10.00 $5.00 $450.00Included mobile data allowance n/a n/a 1GBStandard call rate / min $0.70 $0.70 $0.90Standard Flagfall $0.25 $0.25 $0.40V2V Flagfall* $0.00 $0.00 $0.00Billing Interval(s) 30 secs 30 secs Per minStandard text $0.25 $0.25 $0.25International text $0.35 $0.35 $0.35Standard MMS $0.60 $0.60 $0.60

$0.25 $0.25 $0.25V2V call rate / min* $0.00 $0.00 $0.00V2V text rate* $0.00 $0.00 $0.00VoiceMail* free free free

* To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz.

A Mobile $2 starter kit with no included credit / value is also available in selected channels.

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4.4 PREPAID DATA PLANS (a) The Prepaid Data Plans are only available to Prepaid Mobile customers.

(b) You can purchase up to 3 data plans per 30 days.

(c) Data Plan Validity Period

(i) A prepaid data plan is valid for 30 days from the date purchased using your prepaid credit, as long as your prepaid credit has not expired.

(ii) If you purchase an additional prepaid data plan before your current prepaid data plan expires any unused prepaid data will roll over and be added to your new prepaid data balance. The entire prepaid data balance will expire in 30 days. The maximum amount of accrued data allowance is 2 GB.

(iii) Any included prepaid data that you have recharged expires 30 days from the date you purchase your prepaid data plan. If you do not recharge your prepaid credit and it expires before your prepaid data plan expires you will lose any unused prepaid data.

(d) What you have to pay us

(i) Table 1 below sets out the charges that apply to the prepaid data plan service.

(ii) The cost of a prepaid data plan will be deducted from your prepaid credit balance. You must have at least $1.00 more prepaid credit on your prepaid account than the cost of the prepaid data plan you want to purchase.

Table 1

Data plan / subscription General $5 / 50MB $10 / 300MBAllowance Expiry period N/A 30 Days 30 Days

Data allowance rolls over? No Yes YesSubscription cost $0.00 $5.00 $10.00

Included data 0 MB 50 MB 300 MBData rate outside

allowance $0.002 $0.002 $0.002Charging increment 60 KB 60 KB 60 KB

Cost for Virgin Vibe pages Free Free Free

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5 PRICING PLANS / STARTER KITS ONLY AVAILABLE AS A SPECIAL OFFER(a) Prepaid Topless Plan

(i) Available to new and existing customers from 1 August 2011 until 10 November 2012.

(ii) The value of the recharge you purchase is made up of up to three components, depending on the value of the recharge that you purchase. These components are known as Credit, Extra Credit and Included Data, and are as follows:




$19 $19 $19 $0 1GB

$29 $29 $29 $0 1GB

$49 $100 $49 $51 1GB

$79 $150 $79 $71 1GB

$99 $250 $99 $151 1GB

(iii) Extra credit can only be used for standard international voice calls and international text. Extra credit cannot be used for special numbers, premium SMS, content (including Vibe) and purchasing Mobile Internet Data plans.

Call Type Eligible Call for Extra Credit usage

International Text Yes


18 Numbers Yes

Globetrotting No

Premium SMS No


12, 19 Numbers No



Satellite Calls No

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(iv) The table below indicates whether a particular call type is an Unlimited ‘eligible call or text’




National Text Yes

International Text No

National MMS Yes

International MMS Yes

International Calls No

13 Numbers including Customer Service Yes

225 SMS Balance Check Yes

1800 Numbers No

Pagemail Diversions No

Premium SMS No

Virgin Vibe content No

12, 18, 19 Numbers No



Satellite Calls No

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(v) The Prepaid Topless pricing table is as follows:






Standard text $0.00

V2V text* $0.00



Standard MMS $0.60

V2V MMS* $0.00

Voicemail Free








(vi) Credit, Extra Credit and Included Data will roll over if you recharge before your credit expires and remain on the Topless Prepaid plan.

(vii) You can change from Topless to another Prepaid plan when you recharge. Only remaining Credit will be transferred and any unused Extra Credit or included data amounts will be forfeited.

(viii) For the maximum accumulations see section 2.11 maximum Accumulations above.

(ix) Once your Credit balance has been exhausted you must recharge to access prepaid services.

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(x) The validity of Prepaid Topless and associated credit depends on the value of the recharge that you purchase


Validity






5.2 Your Cap Prepaid Plan

(a) The Your Cap Prepaid Plan were available to customers from 28 May 2012 to 30 September 2012 and are no longer available to customers from 30 September 2012.

(b) The value of the recharge you purchase is made up of three components, depending on the value of the recharge that you purchase. These components are known as Credit, Extra Credit and Included Data, and are as follows:




$19 $250 $19 $231 250MB

$29 $500 $29 $471 1GB

$49 $1000 $49 $951 1GB

$79 $1600 $79 $1521 1GB

$99 $2000 $99 $1901 1GB

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(c) Extra credit can only be used for standard voice calls, text, MMS, calls to 13 & 18 numbers. Extra credit cannot be used for special numbers, premium SMS, content (including Vibe) and purchasing Mobile Internet Data plans. Extra credit is used first for eligible calls and services.








Yes

18 Numbers Yes

Globetrotting No

Premium SMS No


12, 19 Numbers No



Satellite Calls No


(d) Credit, Extra Credit and Included Data are valid for 28 days from application.

(e) Credit, Extra Credit and Included Data will roll over if you recharge before your credit expires and remain on the Cap Prepaid plan.

(f) You can change from the Your Cap Prepaid plan to another Prepaid plan, when you recharge. Any remaining Credit will be transferred and any unused Extra Credit or Included Data amounts will be forfeited.

(g) For the maximum accumulations see section 2.11 (Maximum Accumulations) above.

(h) Once your Credit balance has been exhausted you must recharge to access prepaid services.

(i) Minimum Credit balance of 1c is required to use your service for calls, SMS/MMS or data.

(j) From 21 May 2012, the Cap pricing table is as follows:

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Standard text $0.25

V2V text* $0.00



Standard MMS $0.60

V2V MMS $0.60

Voicemail* Free









* To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz. # See Appendix I for a list of countries in each group.

5.3 VIRGIN MOBILE PREPAID STARTER KITSThe Your Cap 19 is no longer available from 1 June 2011The Home Made $10 is no longer available from 30 November 2011

Prepaid starter kitsVoucher Your Cap 19 $10 Home MadeExpiry period (unless otherwise stated on starter kit) 28 days 14 days

Voucher cost $19.00$10.00

Voucher included value $50.00$10.00

Included mobile data allowance 5MB n/aStandard call rate / min $0.90 $0.20Standard Flagfall $0.40 $0.20V2V Flagfall* $0.00 $0.00Billing Interval(s) Per min Per minStandard text $0.25 $0.25

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International text $0.35 $0.35Standard MMS $0.60 $0.60V2V MMS $0.25 $0.25V2V call rate / min* $0.00 $0.00V2V text rate* $0.00 $0.00VoiceMail* free Free

5.4 PREPAID MOBILE HOME MADE (INTERNATIONAL)

The Prepaid Mobile Recharge Home Made (International) Vouchers were available to customer from 1 August 2010 to 30 September 2011 and are no longer available to customers from 30 September 2011..

Home Made

Voucher cost $20.00Expiry period 28 daysVoucher included value $20.00Standard call rate / minute

$0.20Standard Flagfall $0.20V2V Flagfall* $0.00Billing Interval(s) Per minuteStandard text $0.15International text $0.15Standard MMS $0.60V2V MMS $0.25V2V call rate / min* $0.00V2V text rate* $0.00VoiceMail* freeInternational calls – See Appendix I for a list of countries in each group

See Table 1 below


Table 1Home Made International Rates from 3 December 2010Mobile InternationalBilling interval (s) Per minuteFlagfall $0.20Special Rate to Canada, USA, USA Hawaii, USA Alaska, India, Bangladesh, South Korea, Malaysia, China, Hong Kong, Singapore, Thailand & Vietnam

$0.05 with no call connection

Special Rate to Russia, Poland, Hungary, France, Austria, Romania, Argentina, Chile, Colombia, Puerto Rico, Japan, Israel, Cambodia, Indonesia & Laos


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Special Rate to Ireland, UK, Finland, Greece, Netherlands, Norway, Spain, Turkey, Belgium, Sweden, Kenya, Eqypt, New Zealand, Portugal & Taiwan


Special Rate to Czech Republic, Denmark, Germany, Italy, Lebanon, Switzerland, Iceland, Mexico, Venezuela, Bolivia, Peru, Brazil, Ghana, Sudan, South Africa, Nepal, Sri Lanka, Philippines & Kuwait


Special Rate to United Arab Emirates


International group 1* /min $0.80International group 2* /min $1.20International group 3*/min $2.00International group 4* /min $2.80


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5.5 PREPAID MOBILE RECHARGE VOUCHERSThe following recharge vouchers were available from 1 April 2011 to 30 September 2011 and are no longer available to customers from 30 September 2011.

Pricing Table from 1 April 2011 – 30 September 2011Prepaid Your Cap

Voucher NameYour Cap 19

Your Cap 29

Your Cap 35

Your Cap 45

Your Cap 75

Your Cap 95

Voucher cost $19.00 $29.00 $35.00 $45.00 $75.00 $95.00

Expiry period28 days

28 days28 days 28 days 28 days 28 days

Voucher included value $50 $300 $180 $700 $1200 $1400Included mobile data allowance 5 MB 20 MB 20 MB 50 MB 50 MB 50 MBStandard call rate / minute $0.90 $0.90 $0.90 $0.90 $0.90 $0.90Standard call connection $0.40 $0.40 $0.40 $0.40 $0.40 $0.40V2V Flagfall* $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Billing Interval(s) Per min Per min Per min Per min Per min Per minStandard text $0.25 $0.25 $0.25 $0.25 $0.25 $0.25International text $0.35 $0.35 $0.35 $0.35 $0.35 $0.35Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60V2V MMS $0.25 $0.25 $0.25 $0.25 $0.25 $0.25V2V call rate / min* $0.00 $0.00 $0.00 $0.00 $0.00 $0.00V2V text rate* $0.00 $0.00 $0.00 $0.00 $0.00 $0.00VoiceMail free free free free free freeInternational calls – See Appendix I for a list of countries in each group See Table 1 below

*To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz.

Table 1 Prepaid Your Cap International Rates from 1 September 2010

Mobile InternationalBilling interval (s) Per minFlagfall $0.40International group 1* /min $2.00International group 2* /min $2.20International group 3*/min $3.00International group 4* /min $3.80

*see Appendix I for a list of countries in each group.5.6 VIRGIN MOBILE PREPAID LONG EXPIRY (STANDARD) VOUCHERSPricing Table from 1 August 2010 to 30 September 2011.These recharges are no longer available as from 30 September 2011

Long ExpiryVoucher cost $30.00 $50.00 $100.00Expiry period 180 days 365 days 365 daysVoucher included value $30.00 $50.00 $100.00Standard call rate / minute $0.78 $0.78 $0.78

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Standard Flagfall $0.40 $0.40 $0.40V2V Flagfall $0.40 $0.40 $0.40Billing Interval(s) Per min Per min Per minStandard text $0.28 $0.28 $0.28International text $0.35 $0.35 $0.35Standard MMS $0.60 $0.60 $0.60V2V MMS $0.25 $0.25 $0.25V2V call rate / min $0.05 $0.05 $0.05V2V text rate $0.00 * $0.00 * $0.00 *VoiceMail Free free freeInternational calls – See Appendix I for a list of countries in each group See Table 1 below


Table 1Long Expiry International Rates

Mobile InternationalBilling interval (s) Per minFlagfall $0.40International group 1* /min Standard call rateInternational group 2* /min $1.20International group 3*/min $2.00International group 4* /min $2.80


5.7 VIRGIN MOBILE PREPAID $29 BIG CAP RECHARGE VOUCHERS (a) The Big Cap $29 Prepaid Mobile Recharge Voucher was available to recharge a

Prepaid account between 1 April 2011 and 30 September 2011.

Pricing Table from 1 April 2011Big Cap $29 PriceVoucher cost $29.00Expiry period 28 daysVoucher included value $300Included mobile data allowance 20 MBStandard call rate / minute $0.90Standard Flagfall $0.40V2V Flagfall $0.00Billing Interval(s) Per minStandard text $0.25International text $0.35Standard MMS $0.60V2V MMS $0.25V2V call rate / min $0.00

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V2V text rate $0.00VoiceMail freeInternational calls– See Appendix I for a list of countries in each group

See Table 1 below

#To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz.

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5.8 VIRGIN MOBILE PREPAID LONG EXPIRY AND BEAN COUNTER VOUCHERS (a) These Long Expiry and Bean Counter Prepaid Mobile Recharge Vouchers were

available to recharge a Prepaid account up to 30 July 2010.

Long Expiry and Bean Counter

Long Expiry BeanCounter

Voucher cost $15.00 $30.00 $50.00 $100.00 $149.00 $25.00Expiry period 180 days 180 days 365 days 365 days 365 days 45 daysVoucher included value $15.00 $30.00 $50.00 $100.00 $149.00 $25.00Standard call rate / minute $0.70 $0.66 $0.62 $0.58 $0.58 $0.10Standard Flagfall $0.25 $0.25 $0.25 $0.25 $0.25 $0.25V2V Flagfall $0.25 $0.25 $0.25 $0.25 $0.25 $0.25Billing Interval(s) 30 secs 30 secs 30 secs 30 secs 30 secs 30 secsStandard text $0.25 $0.25 $0.25 $0.25 $0.25 $0.10International text $0.35 $0.35 $0.35 $0.35 $0.35 $0.35Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60V2V MMS $0.25 $0.25 $0.25 $0.25 $0.25 $0.60V2V call rate / min $0.05 $0.05 $0.05 $0.05 $0.05 $0.10V2V text rate $0.00 * $0.00 * $0.00 * $0.00 * $0.00 * $0.10VoiceMail free Free free free free freeInternational calls – See Appendix I for a list of countries in each group See Table 1 below

See Table 2 below

* To Virgin Mobile numbers only, need minimum 1c balance. All rates apply in Oz.

Long Expiry International RatesMobile InternationalBilling interval (s) 30 secsFlagfall $0.25International group 1* /min Standard call rateInternational group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.Table 2Bean Counter International RatesMobile InternationalBilling interval (s) 30 secsFlagfall $0.25International group 1* /min $0.60International group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60


5.9 VIRGIN MOBILE PREPAID YOUR CAP RECHARGE VOUCHERS

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(a) The Your Cap Prepaid Mobile Recharge Vouchers were available to recharge a Prepaid account between 1 September 2010 and 31 March 2011.

Pricing Table Prepaid Your Cap

Voucher NameYour Cap 19

Your Cap 29

Your Cap 35

Your Cap 45

Your Cap 75

Your Cap 95

Voucher cost $19.00 $29.00 $35.00 $45.00 $75.00 $95.00Expiry period 28 days 28 days 28 days 28 days 28 days 28 daysVoucher included value $50.00 $150.00 $180.00 $320.00 $650.00 $850.00Included mobile data allowance 5 MB 20 MB 20 MB 50 MB 50 MB 50 MBStandard call rate / minute

$0.90 $0.90 $0.90 $0.90 $0.90 $0.90

Standard Flagfall $0.40 $0.40 $0.40 $0.40 $0.40 $0.40V2V Flagfall $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Billing Interval(s) Per min Per min Per min Per min Per min Per minStandard text $0.25 $0.25 $0.25 $0.25 $0.25 $0.25International text $0.35 $0.35 $0.35 $0.35 $0.35 $0.35Standard MMS $0.60 $0.60 $0.60 $0.60 $0.60 $0.60V2V MMS $0.25 $0.25 $0.25 $0.25 $0.25 $0.25V2V call rate / min $0.00 $0.00 $0.00 $0.00 $0.00 $0.00V2V text rate $0.00 $0.00 $0.00 $0.00 $0.00 $0.00VoiceMail free free free free free FreeInternational calls– See Appendix I for a list of countries in each group

See Table 1 below

#To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz.

Prepaid Your Cap International Rates up to 31 August 2010Mobile InternationalBilling interval (s) 30 secsFlagfall $0.40International group 1* /min $1.60International group 2* /min $1.80International group 3*/min $2.60International group 4* /min $3.40


5.10 VIRGIN MOBILE PREPAID HOME MADE (INTERNATIONAL)The Prepaid Mobile Home Made Recharge Vouchers were available to recharge a Prepaid account until 30 July 2010.

Pricing Table up to 30 July 2010

Price

Voucher cost $20.00

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Expiry period 28 daysVoucher included value $20.00Standard call rate / minute $0.20Standard Flagfall $0.20V2V Flagfall* $0.00Billing Interval(s) Per minuteStandard text $0.25International text $0.35Standard MMS $0.60V2V MMS $0.25V2V call rate / min* $0.00V2V text rate* $0.00VoiceMail* freeInternational calls – See Appendix I for a list of countries in each group

See table 1 below


Home Made International Rates from 1 August 2010 to 2 December 2010Mobile InternationalBilling interval (s) Per minuteFlagfall $0.20Special Rate to Canada, USA, USA Hawaii, USA Alaska, India & Bangladesh


Special Rate to Russia, Poland, Hungary, France, Austria, Romania, Argentina, Chile, Colombia, Puerto Rico & Japan


Special Rate to Ireland, UK, Finland, Greece, Netherlands, Norway, Spain, Turkey, Belgium, Sweden, Kenya, Eqypt & New Zealand


Special Rate to Czech Republic, Denmark, Germany, Italy, Lebanon, Switzerland, Iceland, Mexico, Venezuela, Bolivia, Peru, Brazil, Ghana, Sudan & South Africa




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Home Made International Rates up to 30 July 2010Mobile InternationalBilling interval (s) Per minuteFlagfall $0.20Special Rate to USA, UK, NZ, Ireland, India & Canada




5.11 VIRGIN MOBILE PREPAID FREE TO V CAP 35 RECHARGE VOUCHERThis prepaid recharge voucher was available to purchase between 22 October 2008 and 22 March 2009.

Free to V Cap 35

Voucher cost $35.00Expiry period 30 daysVoucher included value $170.00Monthly included mobile data allowance n/aStandard call rate / minute $0.80Standard Flagfall $0.40V2V Flagfall freeBilling Interval(s) 30 secsStandard text $0.25International text $0.35Standard MMS $0.60V2V MMS $0.25V2V call rate / min freeV2V text rate freeVoiceMail# freeInternational group 1* /min $0.80International group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60

# To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz.


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5.12 VIRGIN MOBILE HYBRID PREPAID PLANSThese plans are not available to new connections.

Hybrid Prepaid plansVoucher $15 $30 $50 $100Expiry period 180 days 180 days 365 days 365 daysVoucher cost $15.00 $30.00 $50.00 $100.00Voucher included value $15.00 $30.00 $50.00 $100.00Standard call rate / min $0.70 $0.60 $0.56 $0.52Flagfall $0.20 $0.20 $0.20 $0.20Billing Interval(s) 1 second 1 second 1 second 1 secondStandard text $0.25 $0.25 $0.25 $0.25Standard MMS $0.60 $0.60 $0.60 $0.60V2V MMS $0.25 $0.25 $0.25 $0.25V2V call rate / min $0.05 $0.05 $0.05 $0.05V2V text rate $0.05 $0.05 $0.05 $0.05VoiceMail free in Oz free in Oz free in Oz free in OzInternational group 1* /min 0.70 0.60 0.56 0.52International group 2* /min $1.00 $1.00 $1.00 $1.00International group 3*/min $1.80 $1.80 $1.80 $1.80International group 4* /min $2.60 $2.60 $2.60 $2.60


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5.13 PREPAID PLANSThese prepaid recharge vouchers were available to purchase between 1 November 2004 and 1 May 2005.

Recharge Credit $15 $30 $50 $100

Voucher cost $15 $30 $50 $100

Voucher included value

$15 $30 $50 $100

Standard call rate/min

30c/30 secs 28c/30 secs 26c/30 secs 24c/30 secs

Flagfall 25c 25c 25c 25c

Billing Interval(s)

1 sec 1 sec 1 sec 1 sec

Standard text 25c 25c 25c 25c

V2V call rate/min

5c/min 5c/min 5c/min 5c/min

V2V text rate 5c 5c 5c 5c

Voicemail Free in Oz Free in Oz Free in Oz Free in Oz

5.14 BASIC PREPAID PLANS

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These prepaid recharge vouchers were available to purchase between October 2000 and 30 October 2004.

Recharge Credit $15 $30 $50 $100

Voucher cost $15 $30 $50 $100

Voucher included value

$15 $30 $50 $100

Standard peak call rate/min

55c/30 secs 49c/30 secs 45c/30 secs 32c/30 secs

Standard off peak call rate/min

35c/30 secs 25c/30 secs 22.5c/30 secs 20c/30 secs

Flagfall 20c 20c 20c 20c

Billing Interval(s)

1 sec 1 sec 1 sec 1 sec

Standard text 25c 25c 25c 25c

V2V text rate 5c 5c 5c 5c

Voicemail Free in Oz Free in Oz Free in Oz Free in Oz

5.15 PREPAID PLANS – V2V, Motor Mouth & Message Monsters

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From 1st September 2010, these plans are not available to new connections or recharges.

V2V (previously known as Free to V)

Motor Mouth

Message Monster

Voucher cost $29.00 $49.00 $25.00 $25.00Expiry period 60 days 60 days 30 days 30 daysVoucher included value $29.00 $49 $25.00 $25.00Standard call rate / minute $0.66 $0.30 $0.10 $0.60Standard Flagfall $0.25 $0.25 $0.25 $0.25V2V Flagfall free free $0.25 $0.25Billing Interval(s) 30 secs 30 secs 30 secs 30 secsStandard text $0.25 $0.25 $0.25 $0.10International text $0.35 $0.35 $0.35 $0.35Standard MMS $0.60 $0.60 $0.60 $0.60V2V MMS $0.25 $0.25 $0.60 $0.60V2V call rate / min $0.00 * $0.00 * $0.10 $0.60V2V text rate $0.00 * $0.00 * $0.00 * $0.00 *VoiceMail Free free free freeInternational calls – See Appendix I for a list of countries in each group See Table 1 See Table 2


Table 1V2V Cap International Rates (excludes V2V Cap $35 – formerly Free to V Cap)

Mobile InternationalBilling interval (s) 30 secsFlagfall $0.25International group 1* /min Standard call rateInternational group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.Table 2Motor Mouth and Message Monster International Rates

Mobile InternationalBilling interval (s) 30 secsFlagfall $0.25International group 1* /min $0.60International group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60


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5.16 VIRGIN MOBILE PREPAID STARTER KITS

Not available to new connections or recharges.

Voucher $5 Motor Mouth $19.95 V2V $29.95 Big ValueIs a mobile handset Included? No

NoNo

Expiry period 30 days30 days 30 days per $20 credit

instalment¥ (see below)Voucher cost $5.00 $19.95 $29.95

Voucher included value $10.00

$20.00 $100.00 ($20.00 credit per month over 5 months) ¥

Standard call rate / min $0.10 $0.70 $0.70Standard Flagfall $0.25 $0.25 $0.25V2V Flagfall $0.25 free* $0.25Billing Interval(s) 30 secs 30 secs 30 secsStandard text $0.25 $0.25 $0.25International text $0.35 $0.35 $0.35Standard MMS $0.60 $0.60 $0.60V2V MMS $0.25 $0.25 $0.25V2V call rate / min $0.10 $0.00 * $0.05V2V text rate $0.00 * $0.00 * $0.00 *VoiceMail free free free

* To Virgin Mobile numbers only, need 1c balance. All rates apply in Oz.

$29.95 Big Value Included Credit¥You will get $20 credit when you activate the $29.95 big value voucher. You will then get a further $20 each month for the next 4 months. We’ll text you when each month’s new credit is applied. Any unused monthly credit will expire 30 days after the amount is applied.

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SPECIALSThe following specials apply to the service. We may also offer other specials and if the terms of that special are not set out below you will be advised of these separately, for example, in promotional material relating to the special.

N/A

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