OPERATIONS SECTION TRAINING

Student Release/Staff Accounting Team

Workshop

Developed by:Renee A. Domingo – Oakland Fire Department

andJeannie Goobanoff, Loss Prevention Director

RESIG

Agenda

REVIEW: The role of the Emergency Operations Center (EOC)

REVIEW of SEMS and NIMS

REVIEW: The Incident Command System (ICS) structure that is used during Emergency Response

REVIEW: The Emergency Operations Plan and the Emergency Response Teams and how they fit into the ICS/SEMS/NIMS model

The Operations Section – Student Release/Staff Accounting Team roles and responsibilities

What is the role of an Emergency

Operations Center (EOC)?

What is the role of anEmergency Operations Center?

Centralized facility from which emergency response efforts can be coordinated and directed

Centralized facility for decision makers

Central information gathering and record keeping centerSource of CONFIRMED public information and media coordination

Emergency Operations Center Requirements

Must be SEMS/NIMS compliant

Provides Management, Operations, Logistics, Planning/Intelligence and Financial coordination for response and recovery efforts

Facility should be self sufficient and self contained for at least a 24 hour operation

What is S.E.M.S.?SEMS is the Standardized Emergency Management System developed by the State of CaliforniaSEMS is used:– To qualify to receive State reimbursement;– To improve coordination between response agencies;– To coordinate flow of information & resources;– To improve mobilization, use and tracking of resources.– The use of SEMS has been required since December of 1996!!!!

Emphasizes the use of ICS– Uses the functions of:

Management/CommandOperationsLogisticsPlanning/IntelligenceFinance/Administration

What is N.I.M.S.?

National Incident Management System– Uses an ALL-Hazards approach– Required to qualify for Federal

preparedness assistance (FEMA)– Emphasizes the use of ICS– Uses the same functions as SEMS

Management/CommandOperationsLogisticsPlanning/IntelligenceFinance/Administration

NIMS TRAINING REQUIREMENTS

All disaster service workers (all public All disaster service workers (all public employees, employees, including school employeesincluding school employees) are ) are to complete IS-700, ICS 100 and ICS 200.to complete IS-700, ICS 100 and ICS 200.

These are all on-line FEMA coursesThese are all on-line FEMA courses

Deadline for completion: September 30, 2007Deadline for completion: September 30, 2007

NOTE: RESIG has developed a one hour combined course that meets these requirements.

What is the structure of the Incident Command System

(ICS)?

Incident Command System (ICS)Organizational Structure

Incident Command System (ICS)Organizational Structure

MANAGEMENT/COMMAND

PLANNING/

INTELLIGENCEOPERATIONS LOGISTICS FINANCE/ADM

Incident Command System (ICS) Functions

MANAGEMENT - Overall emergency policy and coordination including public information, safety officer and liaison officer- COLOR: BLACK

THE LEADERS

OPERATIONS - *Tactical response teams

*TACTICAL is defined as….”Any skillful method to gain an end. Done or made for the purpose of trying to achieve an immediate or short-term aim.” COLOR: RED

THE DOERS

PLANNING/INTELLIGENCE - Information gathering and action plans. COLOR: BLUE

THE THINKERS

LOGISTICS - Support, supplies, equipment and personnel COLOR: YELLOW

*Logistics is defined as “The military science of procuring, maintaining and transporting of material and personnel.”

THE GETTERS

FINANCE/ADMIN - Monitoring costs and assisting with recovery COLOR: GREEN

THE PAYERS & TRACKERS

The ICS Functions

Student Release/ Staff Accounting

Crisis Intervention

Finance/Admin

EOC Director/Incident Commander

Operations

Situation

Status

First Aid

Light Search & Rescue

Maintenance/Fire/Site Security

Recordkeeping

-PIO-Safety-Liaison

Planning/Intelligence

Documentation

Supplies and Staffing

Transportation

Assembly/Shelter

Communications

Logistics

Operations SectionRoles and Responsibilities

Student Release/ Staff Accounting

Crisis Intervention

Finance/Admin

EOC Director/Incident Commander

Operations

Situation

Status

First Aid

Light Search & Rescue

Maintenance/Fire/Site Security

Recordkeeping

-PIO-Safety-Liaison

Planning/Intelligence

Documentation

Supplies and Staffing

Transportation

Assembly/Shelter

Communications

Logistics

Operations Section Responsibilities

Carries out all emergency response activities including:

Assembly/ShelterCommunicationsCrisis InterventionFirst Aid Light Search and RescueMaintenance/Fire/Site SecurityStudent Release/Staff Accounting

THE DOERS

OperationsSection Chief Responsibilities

Ensures LIFE SAFETY Measures

Alerting and Warning

Emergency First Aid

Psychological First Aid

Response Teams

Supervises the execution of the Operations portion of the Action Plan

Passes all information to the Planning/Intelligence Section Chief

Provides information to Liaison and PIO as required

Approves release of resources

Maintains close communication with EOC Director/Incident Commander

Student Release/ Staff Accounting

Crisis Intervention

Finance/Admin

EOC Director/Incident Commander

Operations

Situation

Status

First Aid

Light Search & Rescue

Maintenance/Fire/Site Security

Recordkeeping

-PIO-Safety-Liaison

Planning/Intelligence

Documentation

Supplies and Staffing

Transportation

Assembly/Shelter

Communications

Logistics

Student Release/Staff AccountingTeam Leader Responsibilities

Gather student and staff rosters and provide a list of any missing students or staff to Section Chief

Assist with location and verification of missing staff and/or students

Monitor request and release operations

Keep in touch with Assembly and Shelter Team Leader

Return all confidential information (student emergency cards) to proper location

Stay in contact with other Operations Section Team Leaders and with the Section Chief

Student Release/Staff AccountingTeam Responsibilities

FIRST ACTIONS INCLUDE:

Sign in

Put on Personal Safety equipment and Position Identifier

Read Position Description

Obtain a Briefing from the Team Leader

Review and understand Section Objectives and Strategies

Locate and Set up work space – Team will be divided into four sections

Student Release/Staff AccountingStudent Release/Staff AccountingTeam ResponsibilitiesTeam Responsibilities

OPERATIONAL DUTIES INCLUDE:

SECTION ONE – SECTION ONE – STUDENT ANDSTUDENT AND STAFF ACCOUNTINGSTAFF ACCOUNTING

– Obtain rosters to determine if all staff and students have been accounted Obtain rosters to determine if all staff and students have been accounted forfor

– Provide update to Team Leader if anyone is missingProvide update to Team Leader if anyone is missing

– Keep in contact with Search & Rescue and First Aid Teams, to determine if Keep in contact with Search & Rescue and First Aid Teams, to determine if missing students and staff have been located and/or injured, trapped, or missing students and staff have been located and/or injured, trapped, or deceaseddeceased

– Keep in contact with Assembly/Shelter TeamKeep in contact with Assembly/Shelter Team

– Document all incoming messages, actions taken, decisions and Document all incoming messages, actions taken, decisions and justifications, requests being filled on a Section Activity Logjustifications, requests being filled on a Section Activity Log

Student Release/Staff AccountingTeam Responsibilities

OPERATIONAL DUTIES (continued):

SECTION TWO – REQUEST GATE

– Set up a STUDENT REQUEST TABLE that is clearly labeled

– Divide Student Emergency Cards in alphabetical order

– Instruct parents/authorized adults to fill out Student Request Forms before requesting students

– Verify ID of requestor and ensure they are listed on student emergency contact card

– If radio available, notify Assembly/Shelter team that a runner will be picking up student

– Send runner to classroom or assembly area for student

– Direct Requestor to Release Gate to wait for Student(s)

– Document all incoming messages, actions taken, decisions and justifications, requests being filled on a Section Activity Log

Student Release/Staff AccountingTeam Responsibilities

OPERATIONAL DUTIES (continued):

SECTION THREE- RUNNERS

– Take Student Request Form(s) to classroom or assembly area

– Retrieve student(s) from teacher or designee

– If student is absent, missing or receiving first aid, have teacher/designee note that on Student Request Form

– Return to Release Gate with student or information about his/her location/status

Student Release/Staff AccountingTeam Responsibilities

OPERATIONAL DUTIES (continued): SECTION THREE- RUNNERS (CONTINUED)

– Hand Student Release Form to Release Gate Staff

– Release student to parent/authorized adult when direct by Release Gate staff and return to Request Gate for next assignment

– If student is in first aid area, escort parent/authorized adult to First Aid area when directed by Release Gate staff and return to Request Gate

– If student is missing or deceased, escort parent/authorized adult to Crisis Intervention area to speak with Crisis Intervention Team, when directed by Release Gate staff and return to Request Gate

– Document all incoming messages, actions taken, decisions and justifications, requests being filled on a Section Activity Log

Student Release/Staff AccountingTeam Responsibilities

OPERATIONAL DUTIES (continued): SECTION FOUR – STUDENT RELEASE

– Set up a STUDENT REQUEST TABLE

– Take Student Request Form(s) from runners and review for completeness

– Have parent and/or authorized adult*, sign off that they picked up student(s), destination of student(s), if known and phone number where student(s) can be reached.

– If student is missing, injured or deceased – have a runner escort parent/adult to appropriate area for assistance.

– Request assistance from Security as needed

– Document all incoming messages, actions taken, decisions and justifications, requests being filled on a Section Activity Log

*Authorized adult is a person who is identified on emergency contact card as having permission to pick up child. Make sure to check for any restraining orders or other

critical information

Student Release/Staff AccountingTeam Responsibilities

UPON EOC DEACTIVATIONUPON EOC DEACTIVATION

CLOSING DOWN ACTIONS INCLUDE:CLOSING DOWN ACTIONS INCLUDE:

Close down Request and Release Tables when directed by Team Close down Request and Release Tables when directed by Team LeaderLeader

Make sure all confidential information is returned to Team Leader (e.g. Make sure all confidential information is returned to Team Leader (e.g. Student emergency contact cards) Student emergency contact cards)

Complete the close out all Activity Logs, reports, documentation and Complete the close out all Activity Logs, reports, documentation and turn in to Team Leaderturn in to Team Leader

Return all equipment and unused supplies to LogisticsReturn all equipment and unused supplies to Logistics

Sign out and leave contact information in case you need to be reachedSign out and leave contact information in case you need to be reached

Group Activity-10 minutes

SCENARIO:– It is 1:00 p.m. on a Tuesday. The students are

just returning to their classrooms after lunch and…..the ground begins to shake!! The shaking gets stronger and a huge jolt hits! Windows are breaking and file cabinets are falling……some students have been injured along with several staff members…..

– The shaking stops and you can hear people calling out for help…..the smell of gas fills the air…………..

First things first……

All students and staff should drop, cover and hold on at the first sign of shakingThose who are outside should move away from buildings and other structures that could fall on themAfter the shaking has stopped, all those who have not been injured should leave the buildings and assemble in a pre-designated areaBefore proceeding to your team’s meeting area, wait for instructions from your Team LeaderTake care of immediate safety issues

Group Activity-10 minutes

1) Based on the limited information provided in the scenario, what might happen at this point?

2) Who would need to make a decision as to what actions, if any, should be taken?

3) Based upon your Team’s responsibilities,

What might your objectives be during an Emergency Response?

4) LIST ONE TO TWO OBJECTIVES

Student Release/Staff Accounting TeamObjectives (examples)

Obtain briefing from Team Leader to understand the situation

Account for all staff, students and visitors

If anyone is missing, provide information to Team Leader

Divide Team into four groups:– Student and Staff Accounting– Student Request– Runners– Student Release

Set up Work Areas

THANK YOU!