Operations manager first call customer presentation
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Transcript of Operations manager first call customer presentation
Sun StorEdge Enterprise Storage Manager
Sun StorageTek Operations Manager
Presenters Name
Presenters Title
Presenters Company
StorEdge Enterprise Storage Manager Customer Presentation (Revised 8/24/05)
Hello. My name is , I am a with Sun Microsystems, and today I am going to talk to you about the Sun StorEdge Enterprise Storage Manager software.
The Management Gap
How Operations Manager Can Help
Product Demonstration
Q & A
Does This Look Familiar ?
Does This Look Familiar?
In multiple forums, customers have told us that the most common method for tracking and managing their storage is with point solutions such as vendor-proprietary tools or spreadsheets and Microsoft Visio. That is akin to keeping company accounting data in ledger books it's cumbersome, makes it difficult to be responsive to rapidly changing demands of the business, and it doesn't scale.
One customer managed their complex SAN through notations on a whiteboard. When the cleaning staff backed into it, accidentally erasing key information, it took hours of painstaking work to recreate the vanished data. This approach is not practical in the 21st century.
More Data Requires More Management
How can you manage more storage per administrator?
Different Issues, Different Perspectives
Budgetary constraints
Regulatory & SLA compliance
Leveraging IT for competitive advantage
Operational efficiency
Provisioning
Data availability
Capacity planning
Performance management
Scalability & Security
Ease of deployment
Heterogeneous platform support
Standards-based
Information
IT ARCHITECTSTORAGE / BACKUP ADMINMANAGEMENT
Improve Efficiency and
Protect Your Investment
Faster Provisioning
and Higher Availability
Visualize, Understand,
and Automate
Sun StorageTek Operations Manager
Manage
CostsDeliver on
Service Level
Agreements(SLAs)Heterogeneous, Open, Integrated
Simplify
Management
Sun StorEdge Enterprise Storage Manager Heterogeneous, Open, Integrated
Sun has introduced the Sun StorEdge Enterprise Storage Manager software as an answer to the problem of the budget and data growth gap. By supporting heterogeneous storage on an open, integrated platform, Sun looks to meet three objectives:
Simplifying Management using visualization of the environment, abstracting complexity through virtualization, and standardizing tasks across heterogeneous storage.
Enabling Service Level Agreements (SLAs) by improving storage provisioning and increasing system availability.
Managing Costs by increasing utilization of storage resources, taking advantage of tiered storage, and protecting hardware and software investments.
What does this mean and how does Sun StorEdge Enterprise Storage Manager accomplish this? We'll be looking at each of these objectives in more detail in coming slides.
Single, integrated tool
Configuration
Utilization
Performance
Provisioning
Supports devices from multiple vendors
Simplify Everyday Management
Simplify
Simplify Management One Interface
Extending the single interface enterprise-wide gives your administrators powerful tools for efficiently and effectively managing IT storage operations.
Because the Sun StorEdge Enterprise Management software is based on open, standards-based tools, it can support management of heterogeneous SAN storage, providing a single storage management console for your enterprise storage needs.
Instead of multiple spreadsheets and Visio diagrams or worse, a whiteboard listing Sun StorEdge Enterprise Management software utilizes storage data gathered from across the enterprise, regardless of vendor. This data is then presented for reporting, viewing, monitoring, or provisioning through the Sun StorEdge Enterprise Management interface.
See the Big Picture
Simplify
Topology shows
SAN Connectivity
NAS Devices
Backup Servers
Verify multi-pathing, view alerts
Deliver SLA's Improve Storage and Infrastructure Availability
One of the single most important aspects of data center management is that the systems, applications, and Web portals responsible for generating revenue be available continuously.
At-a-glance views of application-to-spindle paths can reveal potential bottlenecks and components, such as switches, that don't match availability requirements.
With the Sun StorEdge Enterprise Management software, administrators can pinpoint if specific application data resides on the correct devices and determine whether there are any redundant data paths.
Through monitoring of storage assets, and predicting device failures, storage administrators can pre-emptively schedule maintenance before equipment faults turn into equipment failures, thus improving infrastructure availability.
Application to Spindle Views
Simplify
Single view shows
Application objects
Database tables
File system
Host volume
HBA ports
SAN switch ports
Storage array
Array volume
Spindles
Simplify Management Show Application Dependencies
With one simple interface, you can view application-to-spindle path provisioning, regardless of the storage vendor. The Sun StorEdge Enterprise Management software detects and displays storage paths from databases, e-mail, and file server applications down through servers, HBAs, switches, and subsystems.
Viewing the paths from applications down to disk spindles instantly reveals application dependencies, making it easy to determine the impact of configuration decisions on your IT environment and your business.
Using Sun StorEdge Enterprise Management software makes it possible to avoid costly mistakes and device outages. Implementing Sun StorEdge Enterprise Management software can increase the availability of your application, help to speed troubleshooting and recovery efforts, and make your IT operations more efficient.
Perform Impact Analysis
Quickly and easily
Determine who is affected by outages
Create change management plans
Understand dependencies
SLAs
Simplify Management -- Visualize
The simplicity of the Sun StorEdge Management Portal interface belies its power. The single, web-based interface can discover, visualize, monitor, report on, chargeback on, and provision complex, multi-vendor storage networks.
Sun StorEdge Management Portal users can quickly filter paths and relationships to application storage. The storage visualization makes it easier to see the underlying infrastructure.
Visualization of enterprise storage assets eliminates clumsy storage tracking through spreadsheets and Visio.
Detailed Performance Information
SLAs
Provides ability to
Select parts of the network and drill down for detail
Chart historical performance
Perform faster root cause analysis of problems
Deliver SLA's -- Resolve Performance Issues
Diagnosing the source of application performance problems can be a real challenge in a complex SAN. When end users are are calling your help desk to complain about application slowness, every minute counts. Sun StorEdge Enterprise Management software can facilitate fast troubleshooting and quick diagnosis for help desk calls. The software offers both element-specific performance analysis as well as guided analysis of the entire storage environment.
A performance graph appears on top of every application, host, switch, and storage system that has performance data. To analyze the performance of any resource, click once on the resource. As an example, if you click on a switch used in a SAN, you can analyze the performance counters for any of the ports in the switch in real-time, or over historical time periods.
The Sun StorEdge Operations Manager offers powerful performance management and real-time monitoring capabilities that enable you to analyze performance counters at every point along the storage path, from application to spindle.
Integrated views of the application infrastructure from the storage subsystem to the application, showing both logical and physical elements in the storage environment help to pinpoint trouble spots that can impact application performance and availability.
Improve Storage Utilization
Save
Understand
Current utilization of all assets
Historical trends
Assets reaching capacity
Manage Costs Improve Storage Utilization
One of the primary drivers of storage consolidation is to increase overall storage utilization and reduce the total storage hardware to be managed. Sun's storage management software provides tools to closely monitor the status of each storage volume, locate suitable additional storage space, determine which data is excess or can be moved to a lower-cost tier, and to rapidly provision error-free extra storage when needed.
Using the Sun StorEdge Enterprise Storage Management software creates a storage environment where existing capacity can be fully utilized.
Storage capacity and bottlenecks can be pinpointed, which helps to avert situations where a user or application has run out of space.
Application-to-spindle enterprise-wide storage views are capable of viewing storage in the SAN or viewing it within the application.
High-level views can show the data path at mailbox and tablespace level or drill down to the switch, HBA, and spindle.
Simplify the Provisioning Process
Delivers
Fast, error-free allocation of storage resources
Common UI across different hosts, switches, and arrays
Lower training costs
Save
Deliver SLA's Simplify the Provisioning Process
One key to delivering on Service Level Agreements (SLAs) is to simplify the provisioning process. While provisioning storage has always been error-prone and labor-intensive work, provisioning heterogeneous storage involves a laborious series of steps that require access to command and control for each vendor's storage systems, along with the associated switches and subsystem fabric.
The Sun StorEdge Enterprise Management software provides a wizard to automate the storage provisioning process. The wizard enables administrators to perform storage provisioning rapidly, consistently, and with far fewer errors. Administrators can use the wizard to schedule the provisioning as a job to be executed during off hours, minimizing the impact on performance.
Take Advantage of Tiered Storage
File-level scan identifies
Stale data
Infrequently accessed data
Unauthorized files
Files that require special treatment
Save
Manage Costs Take Advantage of Tiered Storage
Tiered storage is important for reining in out-of-control storage costs. The concept of tiered storage is based on classifying both storage assets, and applications and data, according to priority, value, and cost, and then matching that hierarchy of applications and data to storage of corresponding value.
Revenue-generating, business-critical applications requiring high performance should be aligned with storage that has the highest performance and availability. That high performance, high availability storage is likely to be the most expensive storage resource within the environment. For that reason, data that is older and must be retained only for regulatory purposes does not need to be kept on premier enterprise storage. As the data ages, it can be moved to storage that is less expensive, and does not have such high availability and performance.
The Sun StorEdge Enterprise Storage Management software makes it possible to manage increasing storage capacity without having to increase IT staffing. Many tedious, repetitive tasks can be automated and alert levels can be set so that administrators can let the system perform routine management tasks, freeing them for higher-level work.
The Sun StorEdge Asset Management and Accounting software enables managers to establish storage tier costs and set storage allocation thresholds. The software can then monitor progress against those thresholds. If the thresholds are not being met, the Sun StorEdge Asset Management and Accounting software can analyze storage usage, providing the basis for quota changes, movement of data, or other actions to get back on track.
Standards = Investment Protection
Why do I care?
Avoid vendor lock-in
Increased choice for both hardware and software
Products come to market faster
What is SMI-S?
Standard for storage device management
Owned and developed by the Storage Networking Industry Association (SNIA)
Save
Manage Costs Standards Protect Investment
The Sun StorEdge Enterprise Management software is standards-based to protect customer flexibility and investments.
With storage hardware and software built to industry standards, new products and enhancements can be brought to market faster, and integration with existing storage infrastructure is easier.
Customers have a broader choice of hardware and software with standards-based equipment.
Open, standards-based equipment can help reduce vendor lock-in.
What standards are we talking about?
One standard is the Common Information Model (CIM) from the Distributed Management Task Force (DMTF). CIM-based products allow multiple parties to exchange management information about systems, networks, applications, and services.
The Storage Management Initiative Specification (SMI-S) is a specification for a secure and reliable interface allowing storage management systems to identify, classify, monitor, and control physical and logical resources in a storage area network (SAN).
Both SMI-S and CIM replace earlier proprietary APIs and frameworks used by most storage management software to manage heterogeneous storage.
The Storage Networking Industry Association (SNIA) is dedicated to driving future storage industry standards and best practices. SNIA drives the DMTF standards, including web based enterprise management (WBEM), a set of technologies to enable the interoperable management of an enterprise. CIM is one of the WBEM enabling technologies.
Does it support all my devices?
* See Support Matrix for details
Increase Utilization and
Protect Your Investment
Faster Provisioning
and Higher Availability
Visualize, Understand,
and Automate
Sun StorageTek Operations Manager
Manage
CostsDeliver on
Service Level
Agreements(SLAs)Heterogeneous, Open, Integrated
Simplify
Management
Sun StorEdge Enterprise Storage Manager Heterogeneous, Open, Integrated
Sun has introduced the Sun StorEdge Enterprise Storage Manager software as an answer to the problem of the budget and data growth gap. By supporting heterogeneous storage on an open, integrated platform, Sun looks to meet three objectives:
Simplifying Management using visualization of the environment, abstracting complexity through virtualization, and standardizing tasks across heterogeneous storage.
Enabling Service Level Agreements (SLAs) by improving storage provisioning and increasing system availability.
Managing Costs by increasing utilization of storage resources, taking advantage of tiered storage, and protecting hardware and software investments.
What does this mean and how does Sun StorEdge Enterprise Storage Manager accomplish this? We'll be looking at each of these objectives in more detail in coming slides.
Sun StorageTek Operations Manager
Presenters Name
Presenters Title
Presenters Company
StorEdge Enterprise Storage Manager Customer Presentation (Revised 8/24/05)
Hello. My name is , I am a with Sun Microsystems, and today I am going to talk to you about the Sun StorEdge Enterprise Storage Manager software.
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Speaker Presentation Name
Sun Microsystems, Inc.
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Sun StorEdge Enterprise Storage Manager
2/29/08
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Sun StorEdge Enterprise Storage Manager
2/29/08
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Analyst Summit 2004
Exact File Name.
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Analyst Summit 2004
Device TypeSupported Vendors*
ArraysEMC Symmetrix/Clariion, HDS, IBM, HP, Engenio/LSI, Sun StorageTek, SMI-S
NAS FilersNetApp, Sun
SAN SwitchesBrocade, McData, Cisco, EMC, Qlogic, SMI-S
HostsSolaris, Windows, AIX, HP-UX, Linux
File-Level ReportsSolaris, Windows, HP-UX
ApplicationsExchange, Oracle, SQL Server, Sybase
Backup SoftwareNetBackup
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