Operational plan april 2009
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© Copyright 2009 BuzzGain. http://www.buzzgain.com
BuzzGain
Operational Plan 2009
[email protected]+91 998 054 2748
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Agenda
1. Market Analysis
2. Product Plan
3. Marketing Plan
4. Sales and Distribution Plan
5. Financial Plan
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Agenda
• What have we completed?– Basics of DIY PR
• What is left?– User Experience: Examples of great User Experience– Quality: Works consistently every time– Ease of campaign setup and value
• Who is the competition?– High end: Radian 6, Visible Tech, Dna13– Low end: Techrigy, Buzzstream, Filtrbox, Scoutlabs
• Priorities
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Segment Use Potential # customers
Monthly revenue potential
Where to target
1. SMB PR agency
Media outreach & reporting
32,000 $320,000 ODwyer PR List,
& PRSA
2. Social Media Consultants
Social media monitoring
12,000 $120,000 Twitter, SCNR New Media Forum
3. Marketing Consultants
Marketing campaign
65,000 $650,000 Marketingprofs, Sphere
4. SMB Tech companies
Competitive analysis
125,000 $1,250,000 Crunchbase, Tradevibes, Ycombinator
5. Community Consultants
5500 $55,000 Web-strategist, Ants Eye View
Total 239,000 $23,950,000 / month
@30% marketshare
$7,983,333/mo
2009 Target Addressable Market
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Key Assumptions
• Annual contract value - $1500
• Churn – 7%
• Renewal rate 89%
• Average employee cost US$20,000
• Overhead cost per employee (% of payroll) – 28%
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Intelligent Aggregation can power many applications
Aggregated, Actionable, Influence Management Platform
Marketing
• Brand Monitoring• Competitive Analysis• SEO & Link building• Ad targeting
Finance
• Stock sentiment analysis• Company research•Trend analysis
Sales
• Account Profiling• Influencer analysis• Briefing report preparation
PublicRelations
• Blogger relations• Media Outreach• Social Media Monitoring
Customer
Service
• Early Adopter program management• Social Customer service
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Immediate Opportunity for Agency, Consultant & SMB Offering
ResearchMarket
Build Product
NurtureCustomers
GenerateAwareness
Get EarlyAdopters
SMB
Positioning / Messaging
MediaOutreach
Reporting &Analysis
PressRelease
Influencertargeting
Agency / Consultant
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Thriving Competitive Landscape
Actionable,Insightful
Aggregation,Reporting
High Low Customer Time to Value& Cost to customer
Technology,Value
• Over $140 M invested in space• Total # paying customers = 400• Total revenue of all 30+ players < $50 Million• Most people use manual techniques• Cottage industry of consultants
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
2009 Go to Market Strategy
ResellersPartnerships
SMB <$500 MillionHigh Technology
Increase customerawareness
$100K monthlyrun rate exiting
2009
What we are not doing in 2009 Targeting large F1000 enterprise customers
proactively
Direct Inside Sales
• Midsize PR agency
• Marketing consultants
Save time and increase revenues
$400K monthlyrun rate exiting
2009
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Marketing Tactics
Organic• Public Relations• Content marketing• SEO• Educational webinar• Guest blogging
Funded• Partnerships• Events• Analyst Relations• Blogging• Commenting
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
CompetitionFunding, Revenue
Customers Target Segment Employees Pricing
Radian 6 $6.5M, Dec 2008
About 50, PR agencies, F1000
Agency PR 43 $500/topic profile/mo
Visible Technologies
$15M ’07, <$5M
About 50, F1000 – CPG
F1000 Large customers with WPP partnership
82
BuzzLogic $12M ‘08, <$5 M
About 100 F1000 Advertisers for blogs
30+ $1000 / topic / month
Techrigy 1M 08
<500K
100+ SMM consultants 10+ $299 - $599 / month 10K – 50K terms
Buzzstream 500K, None 10-50+ SEO link building, SMB
4
Collective Intellect $11M, <1 M rev
About 50 Large brands - F100 Fin Services
20+
Filtrbox $2M 2/09
<200K
100+ SMB, Bloggers 15 $100/year - user
$600/year-group
Scout Labs $2 M 2007, <1M
50+ in beta SMB 20+ $250/mo-5 terms/workspace
Cision Public, Over 1000, mostly F1000
Large accounts and PR agencies
2600+ WW
Vocus Public, $80M
3,379 Large, PRWeb small
463
DNA13 $5M 07, 100+ large companies
Large enterprises, Canada
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
2009 Milestones
Exit public beta
Feb 2009
50 paid customersIndia GTM strategy
Jun 2009
250 paid customersCompetitive Intelligence
application beta
Sep 2009
500 paid customersProfitable quarter
Dec 2009
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Capital Needs & Use of Proceeds
• We have enough to fund us to profit - Dec ‘09
• Use of Proceeds1. Fund sales & marketing
2. Key product management & finance hires
3. Develop competitive analysis application
4. Accelerate proprietary blog contact database (ensure cash cow PR beachhead)
http://www.buzzgain.com © Copyright 2009 BuzzGain
© Copyright 2009 BuzzGain. http://www.buzzgain.com
Target Model Financials
Sales 100%
Cost of Goods Sold (20% to 50%) 40%
Gross Margin 60%
Sales & Marketing (20% to 35%) 30%
R&D (10% to 15%) 10%
G&A (4% to 6%) 5%
Total Expenses 45%
Operating Profit (15%-25%) 15%