Candidate: Anastasia KuuskSupervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup

CONVERGING OPERATIONAL AND

INFORMATION TECHNOLOGIES – WHEN

AND BY WHOM?

WHAT IS IT & OT?

What we know What we do not know

Source: Gartner, 2008

BACKGROUND

• Engineering Asset Management– Evolved into holistic asset care

• Gartner 2006 – OT defined– IT & OT are converging

• Gartner 2012– Three stages to converged maturity– Who responsible or the authority – Engineering or

IT?

Source: Gartner, 2012

InformationTechnology

OperationalOperationalTechnologyTechnology

CONVERGENCE

OT & IT ISSUES

Issues LiteratureIT versus Engineering Steenstrup 2008; Barber,

2012; Schneider, 2006; Kern, 2009

Drivers forcing convergence Steenstrup, 2008-2012; Romero, 2011; Wiese 2004; fyschwick, 1996

Many frameworks, standards, principles

Steenstrup 2012, IBM, Parekh 2007, Hillard, 2010, Thomas, 2009)

Successful EAM requires integration

Too, 2010; Sklar, 2004; Mays Business School, 2011; Humffray, 2003

When converge, integrate, align

Lack of academic literature

CONVERGENCE DRIVERS

CRITICAL SUCCESS FACTORSCSF LITERATURE

Management support - For information value - For convergence

Evans, 2010; Rockart, 1979; Nfuka & Rusu, 2011; Trkman, 2010 and Huang & Hen, 2006; Yeoh, Gao and Koronios, 2009

Interoperability -IT platforms-Standards

Torchia, 2011; Office of the National Coordinator for Smart Grid Interoperability, 2010; Steenstrup, 2012; McDonnell Group, 2012

Holistic/Enterprise wide-Asset care-Information governance

Parekh, 2007; White, 2007; Debois, 2012; Caldwell, 2011; Nicolett & Proctor, 2011, Logan, 2012

Cross sharing of skill-Engineering strengths-IT strengths

Steenstrup, 2008; Boone, & Ganeshan, 2008; Haider, 2011; Newman, 2011

InformationTechnology

OperationalOperationalTechnologyTechnology

RESEARCH GAPSWHEN/WHOM

METHODOLOGY

• Delphi rounds– Expert sourcing now

– First round before December

• Case study

– Sourcing EAM participants now

• Completion– 2 years to completion

KEY RESEARCH QUESTIONSDelphi questions round 1

Why are organisations converging, aligning and integrating OT and IT to enhance EAM performance?•What are the business drivers?

How are organisations converging, aligning and integrating OT and IT to enhance EAM performance?•What are examples of the most successful OT/IT convergence, alignment and integration?

How do organisations start convergence, alignment and integration?•Who makes the decisions the key decisions?

Given the definitions of convergence, alignment and integration above – what defines when organisations move from one level to the next•What are the criteria for measuring OT & IT convergence, alignment and standards based integration?•How can information governance criteria identified in Figure 1 above facilitate converging OT and IT?

What are the technology, organisation and people critical success factors for converging, aligning and integrating OT and IT?•What does successful convergence, alignment and standards based integration look like?•What situations are IT best suited to be responsible for the integrated environment?•What situations are Engineering best suited to be responsible for the integrated environment?•What situations are IT best suited to be the authority for the integrated environment?•What situations are Engineering best suited to be the authority for the integrated environment?

RESEARCH IMPORTANCE

INFORMATION GOVERNANCE FRAMEWORK TO CONVERGE INFORMATION AND

OPERATIONAL TECHNOLOGIES FOR ORGANISATIONS WITH EAM FUNCTIONS

• Identify when organisations converge, align and integrate

• Identify if Engineering or IT responsible

Anastasia Govan KuuskPhone 0428836405Adelaideanastasia.kuusk@unisa.edu.au