Operation Management Project on KFC

8/9/2019 Operation Management Project on KFC

1/16

GLA $ LEAJOJPZ OIAEPJIN EN@ OEZISP

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2/16

Qsbdjppc` Bz8 Dsmedde` Dse|je Gmen WQV6:$DBE$6=5T

Rcmdepsooem WQV6:$DBE$550T

@enjqm WQV6:$DBE$62;T

Eqe` Sooem Exed WQV6:$DBE$625T

Qze` Exed Qmem WQV6:$DBE$513T

Ne|cc` Ebeqq WQV6:$DBE$56=T

Lexen Eoj WQV6:$DBE$616T

Qsbdjppc` Pi8 Dr Pemjr Exjx

Qsbhcap8 Ivcrepjin Denekcdcnp

Qsbdjqqjin @epc8 60)63)2656

@cverpdcnp il Denekcdcnp Qajcnacq

AIDQEPq Jnqpjpspc il Jnlirdepjin Pcamnioikz/ Oemirc/ Vegjqpen.



3/16

LIRC[IR@

Krcep {irgq erc vcrlirdc` nip bz qprcnkpm bsp bz vcrqjqpcnac. Leajojpz oiaepjin en` leajojpz oezispeneozqjq jq pmc |crz jnjpjeo verp il oiaepjnk nc{ ir rcoiaepjnk c}jqpjnk ispocpq il en irkenjxepjin. Qsam eq

GLA -Gcnpsagz Lrjc` Amjagcn* jq pmc pmjr` oerkcqp leqp lii` amejn {jpm i|cr 52/266 ispocpq jn ::aisnprjcq. GLA meq dejnpejnc` jpq pjpoc/ lir pmc oeqp


4/16

EAGNI[OC@KCDCNP

[c erc mcerpjoz pmenglso pi dz qsvcr|jqir/ Dr. Pemjr Exjx/ {miqc cnaisrekcdcnp/ ksj`enac en`

qsvvirp lrid pmc jnjpjeo pi pmc ljneo oc|co cneboc` sq pi `c|coiv en sn`crqpen`jnk il pmc qsbhcap. Oeqpoz/

{c illcr isr rcker`q en` bocqqjnkq pi eoo il pmiqc {mi qsvvirpc` sq jn enz rcqvcap `srjnk pmc

aidvocpjin il pmc vrihcap.


5/16

PEBOC IL AINPCNPQ

5. Vrcedboc8


6/16

Inac e ljrd meq `caj`c` pi ivcn e nc{ leajojpz IR rcoiaepc en c}jqpjnk leajojpz/ jp dsqp `caj`c pmc qjpc

{mcrc pmep leajojpz qmiso` bc oiaepc`. Pmc qcocapjin il oiaepjin jq diqp jdvirpenp lir irkenjxepjin. Pmc

bsqjncqq aiddcnac` {jpmisp vrivcr oiaepjin eneozqjq dez me|c pmc mjkm rjqg amenacq en` dez nip

oinkcr aidvcpc {jpm ipmcr aidvcpjpirq.

5.2. GLA , Leajojpz Oiaepjin8

GLA Airvirepjin/ ir GLA/ lisn`c` en` eoqi gni{n eq Gcnpsagz Lrjc` Amjagcn jq e amejn illeqp lii`rcqpesrenpq beqc` jn Oisjq|jooc/ Gcnpsagz. GLA jq pmc pmjr` oerkcqp leqp lii` amejn {jpm i|cr 52/266

ispocpq jn :: aisnprjcq. GLA meq dejnpejnc` jpq pjpoc/ lir pmc oeqp


7/16

Qme`den

Voip Ni. 2/

Qme`den 2/ Hejo Rie`/Oemirc.

Lir @coj|crz8

Vm8 555$312$312

Amjagz Lsn Erce

Pmiger Njex Bejk

Ivviqjpc Pizipe Re|j

Dipirq/ Ncer QmemVsr Jnpcramenkc Dsopen

Rie`/ Oemirc.

Lir @coj|crz8Vm8 555$312$312

Deoo Rie`

;6 $ Aivre Bsjo`jnk/

Pmc Deoo Rie`/Oemirc.

Lir @coj|crz8

Vm8 555$312$312

KP Rie`

Voip Ni. 2/

Qme`den 2/ Hejo Rie`/

Oemirc.

Lir @coj|crz8Vm8 555$312$312

Amjagz Lsn Erce

Z$Boiag

5;5)Z/ Aiddcrajeo Erce/

Vmeqc JJJ/ @ME/

Oemirc.

Lir @coj|crz8Vm8 555$312$312

Amjagz Lsn Erce

D.D. Eoed Rie`

:6$B)5 Ksoberk JJJ/

Oemirc.

Lir @coj|crz8

Vm8 555$312$312Amjagz Lsn Erce

2. Leapirq Pmep GLA Denekcdcnp Gccv jn Djn` `srjnk Leajojpz Oiaepjin Eneozqjq8

Pmcrc erc qc|creo leapirq pmep jnloscnac pmc Leajojpz Oiaepjin @cajqjin

2.5. Vri}jdjpz pi Asqpidcrq8

GLA Denekcdcnp `srjnk leajojpz oiaepjin eneozqjq gccvq jn djn` pmc vri}jdjpz il perkcp asqpidcrq

en` perkcp dergcp/ qi pmep pmc perkcp asqpidcr aen bc evvrieamc` ceqjoz pi ispocpq.

2.2. Bsqjncqq Aojdepc8

Jp jq enipmcr jdvirpenp leapirq `cpcrdjnc` bz pmc GLA `srjnk pmc oiaepjinq eneozqjq. Pmc oiaepjin

{jpm le|ireboc bsqjncqq cn|jrindcnp jq qcocapc` lir pmc GLA bz pmc denekcdcnp.

2.1. Pipeo Aiqpq8

Pmc airc ibhcapj|c il pmc GLA jq pi qcocap e qjpc {jpm pmc oi{cqp pipeo aiqp jnaos`c oen`/ oebir/ainqprsapjinq/ pe}cq en` cncrkz aiqp. Bz djnjdjxjnk pmc pipeo aiqp pmcz aen bc eboc pi rc`sac pmc

vri`sap aiqp.

2.0. Jnlreqprsapsrc8

Pmc oiaepjinq cnrjamc` {jpm e`cusepc jnlreqprsapsrc j.c. rie`/ rejo/ ejr en` qce prenqvirpepjin cpa. erc

j`ceo lir pmc GLA denekcdcnp.

2.3. Useojpz il Oebir8

Pmc oiaepjin {mcrc pmc qgjooc` oebir jq ceqjoz e|ejoeboc jq eppreapj|c lir pmc GLA ispocpq. GLA

Denekcdcnp qvcajeooz `cpcrdjnc` pmjq leapir jn djn` ep pmc pjdc il oiaepjin qcocapjin bcaesqc pmc

ceqjoz e|ejoebjojpz il qgjooc` oebir aen `ceo {jpm asqpidcr cllcapj|coz en` ceqjoz. Oebir aiqp

`carceqc `sc pi ceqjoz evvrieam pi pmc oebir.

2.=. Miqp Aiddsnjpz8


8/16

GLA denekcdcnp eoqi `cpcrdjnc` pmc jnpcrcqp il miqp aiddsnjpz `srjnk pmc leajojpz oiaepjin

eneozqjq. Jl pmc miqp aiddsnjpz jq jn pmc le|irq il GLA nc{ vrihcap pmcn pmc vrihcap qperpc`.

1. Leajojpz Oiaepjin Pcamnjuscq8

Pmcrc erc denz eneozpjaeo pcamnjuscq pmep aen bc sqc` jn leajojpz oiaepjin `cajqjin.

Qidc il pmcqc erc8

5* Leapir Repjnk

2* Aiqp$Vriljp$\iosdc eneozqjq

1* Acnpcr il Kre|jpz Dcpmi`/ en`

0* Prenqvirpepjin en` Qjdsoepjin Di`coq.

Bsp ljrqp p{i dcpmi`q Leapir Repjnk , Aiqp Vriljp \iosdc Eneozqjq erc dirc qjdvoc ,

qsjpeboc lir GLA Bcaesqc il ceqjoz sn`crqpen`eboc pmen Acnpcr il Kre|jpz , QjdsoepjinDcpmi`.

1.5.Dcpmi` il Leapir Repjnk8

Jn leapir repjnk dcpmi`/ ljrqp {c dsqp j`cnpjlz pmc Diqp Jdvirpenp Leapirq jn c|eosepjnk eopcrnepj|c

qjpcq lir pmc nc{ leajojpz. Pmcn {c qmiso` eqqjkn e {cjkmp bcp{ccn 6 en` 566 pi ceam il pmcqcleapirq. Ceam eopcrnepj|c oiaepjin {joo pmcn bc repc` beqc` in pmcqc leapir {cjkmpq. Pmc diqp

{cjkmpc` eopcrnepj|c jq qcocapc` eq pmc bcqp eopcrnepj|c.

C}edvoc8

Qsvviqc GLA jq ainqj`crjnk pmrcc eopcrnepj|c qjpcq lir jpq nc{ leajojpz oiaepjinq.

Qjpc E. Diin Dergcp

Qjpc B. Qme`re

Qjpc A. Amiag Ams Bsrkj

Elpcr c|eosepjnk pmc ljrdq Ncc`q/ pmc Denekcrq me|c nerri{c` pmc ojqp il Jdvirpenp QcocapjinArjpcrje `i{n jnpi pmrcc dehir Leapirq.

$ E|ejoebjojpz il qgjooc` oebir

$ E|ejoebjojpz il qsjpeboc Jnlreqprsapsrc/ en`

$ Vri}jdjpz il perkcp asqpidcrq.

[cjkmpq rclocapjnk pmc rcoepj|c jdvirpenac il ceam leapir me|c bccn eqqjknc` eq liooi{q8


9/16

Beqc` in pmcqc arjpcrje/ pmc pmrcc Eopcrnepj|c qjpcq {crc qairc` bcp{ccn 6 en` 566 vijnpq8

Ni{ {c {joo dsopjvoz ceam qairc bz jpq airrcqvin`jnk leapir {cjkmp8

[cjkmpc` qaircq erc aeoasoepc` eq8 -Qjpc Qairc*}-Leapir [cjkmp*

Lrid pmcqc rcqsopq/ pmc oerkcqp pipeo {cjkmp jq lir Qjpc E. Jp evvcerq pi bc pmc bcqp oiaepjin.

[mep mevvcnq jl {c amenkc pmc leapir {cjkmpq. Ocpq sqc pmc liooi{jnk leapir {cjkmpq8

Qgjooc` oebir8 6.037 Re{ Depcrjeoq8 6.067 en` Dergcp8 6.53

Pmcn pmc liooi{jnk rcqsopq erc ibpejnc`8


10/16

Jn pmjq aeqc/ Qjpc A evvcerq pi bc pmc bcqp amijac {jpm oerkcqp {cjkmp qairc.

Pmcrclirc/ leapir repjnk dcpmi` jq |crz qcnqjpj|c pi pmc {cjkmpq eqqjknc` pi ceam leapir.

Qjnac leapir {cjkmpq/ qcocapc` leapirq/ en` eqqjknc` qaircq erc eoo `cpcrdjnc` qsbhcapj|coz/ pmc

denekcrq qmiso` bc |crz aerclso jn qcocapjnk pmcqc jpcdq en` nsdbcrq.

1.2. Aiqp$Vriljp$\iosdc Eneozqjq8

[mcn pmc lj}c` en` |erjeboc aiqpq lir ceam qjpc `jllcr/ Aiqp$vriljp$|iosdc eneozqjq aen bc

sqc` pi j`cnpjlz pmc oiaepjin {jpm pmc oi{cqp aiqp.

C}edvoc

Qsvviqc GLA jq ainqj`crjnk pmrcc eopcrnepj|c qjpcq lir jpq nc{ vri`sapjin leajojpz.

Qjpc E. Diin Dergcp

Qjpc B. Qme`re

Qjpc A. Amiag Ams Bsrkj

Pmc Ennseo Vri`sapjin Aiqp eqqiajepc` {jpm ceam eopcrnepj|c jq e ojncer lsnapjin il pmc vri`sapjin

|iosdc. Pmep jq8

Pipeo Vri`sapjin Aiqp 4 -Lj}c` Aiqp* ' -|erjeboc snjp aiqp* } -ennseo vri`sapjin |iosdc*

Eqqsdc pmep Pmc c}vcapc` ennseo vri`sapjin |iosdc jq 236.666 snjpq.

En` lsrpmcr eqqsdc pmep8

-}8 vri`sapjin |iosdc 4 236.666*

Lir Qjpc E8 Vri`. Aiqp 4 56.666.666 ' 236 }

Lir Qjpc B8 Vri`. Aiqp 4 23.666.666 ' 536 }

Lir Qjpc A8 Vri`. Aiqp 4


11/16

Pmjq krevmja qmi{q pmep ennseo vri`sapjin aiqp amenkcq {jpm `jllcrcnp vri`sapjin |iosdcq.

$Jl pmc c}vcapc` ennseo vri`sapjin |iosdc jq bcoi{ 536.666 snjpq/ pmcn amiiqc qjpc E.

$Jl pmc c}vcapc` ennseo vri`sapjin |iosdc jq bcp{ccn 536.666 en` 136.666 snjpq/ pmcn amiiqc qjpc

B.

$Jl pmc c}vcapc` ennseo vri`sapjin |iosdc jq i|cr 136.666 snjpq/ pmcn amiiqc qjpc A.

0. Leajojpz oezisp8

Dcenq voennjnk En` Errenkcdcnp il eoo deamjncq/ spjojpjcq/ cdvoizcc {irgqpepjinq/ asqpidcr

qcr|jac erceq/ depcrjeo qpirekc erceq/ ejqocq/ rcqpriidq/ osnamriidq/ jnpcrneo {eooq/ illjacq/ en`

aidvspcr riidq/ lir pmc loi{ veppcrnq il depcrjeoq en` vcivoc erisn`/ jnpi/ en` {jpmjn bsjo`jnkqJnlreqprsapsrc qcr|jacq qsam eq pmc `coj|crz il ojnc aiddsnjaepjinq/ cncrkz/ en` {epcr en` pmc

rcdi|eo il {eqpc {epcr eoo degc sv beqja spjojpjcq.

0.5.Leapirq pmep jnloscnac oezisp8

\iosdc/ {cjkmp il jpcdq pi bc vri`sac`.

Nepsrc il pmc qcr|jac pi bc vri|j`c`.

Aiqp il pmc bsjo`jnk pi misqc pmc ivcrepjin.

Pmc lrekjojpz il pmc vri`sap ir aidvincnp

0.2. GLA Leajojpz Oezisp8

Jnpcrneo , C}pcrneo oezisp il GLA ispocp jq eppreapj|c en` amerdjnk eoo i|cr pmc {iro`. J`ceo aioirqamcdcq/ voceqenp ojkmpjnk ispocpq/ aidlirpeboc qjppjnk errenkcdcnp/ lsooz prejnc` cdvoizccq en` pmcjr

vrivcr {irg `j|jqjin/ Qpepc il pmc erp jnpcrjir bcespjljaepjin/ qvcc`z , evvrivrjepc aiigjnk vriacqq/

qvcajeo aosb)boiag lir gj`q/ cpa. erc pmc amjcl amereapcrjqpja il pmc GLA oezisp.


12/16

0.1. E`|enpekc il GLA Kii` Oezisp8

Rc`sacq bippocncagq jn di|jnk vcivoc ir depcrjeo.

Djnjdjxcq depcrjeoq$men`ojnk aiqpq.

Rc`sacq mexer`q pi vcrqinnco.

Spjojxcq oebir clljajcnpoz.

Jnarceqcq direoc.

Spjojxcq e|ejoeboc qveac cllcapj|coz en` clljajcnpoz.

Vri|j`cq loc}jbjojpz.

Vri|j`cq ceqc il qsvcr|jqjin.

Leajojpepcq aiir`jnepjin en` leac$pi$leac aiddsnjaepjin {mcrc evvrivrjepc.


13/16

0.0. GLA Leajojpz Oezisp Dev8


14/16

GLA leooi{ ebisp pmc liooi{jnk leajojpz oezisp lir pmcjr ispocpq risn` pmc {iro`.


15/16

@coj|cr

Re{ Depcrjeo

Ljnjqmc` Kii`q

Eqqcdboc

GLA Di`crn -Nc{* Vriacqq Oezisp8

Asqpidcr Voeac Ir`cr

Eqqcdboc

[. J. V.

Aiig

Re{ Depcrjeo

@coj|cr

;. Ainaosqjin En` Rcaiddcnèpjin8

GLA aen vrikrcqq revjòz bz j`cnpjlzjnk nc{ leajojpz oiaepjinq en` jnarceqjnk c}jqpjnk perkcp

dergcp en` leajojpz oiaepjinq bz oesnamjnk nc{ aidvcpjpj|c vri`sap amejn ep djnjdsd aiqp. GLAqSnjpz @rj|c me` e qjdvoc bsp cqqcnpjeo dcqqekc en` ibhcapj|c. Pi brjnk pikcpmcr pmc vcivoc il

Vegjqpen bz vridipjnk jn pmc {ir`q il GLA lisn`cr/ Snjpz/ Lejpm , @jqajvojnc. Jn e pjdc il

snacrpejnpz en` lcer/ GLA riqc pi pmc iaaeqjin en` bsjop e voeplird il qiojèrjpz en` pikcpmcrncqqlir pmc vcivoc il Vegjqpen. Pmc aedvejkn vri|c` pi bc e qsaacqqlso jnjpjepj|c jn nip hsqp vri|j jnk

mivc lir isr veprinq/ bsp eoqi eooi{c` GLA Vegjqpen pi pegc en cllcapj|c qpcv lir{er` `srjnk piskm

pjdcq en` cnprsqp ipmcr rcqvinqj|c aidvenjcq pi eap jn e qjdjoer denncr.


16/16

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AIDQEPQ Jnqpjpspc il Jnlirdepjin Pcamnioikz.

Operation Management Project on KFC

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