FUN CHOCOLATES DUBAI

Fun Chocolates Dubai: Operations Management

Operations Management: Fun Chocolates Dubai

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Table of Contents

Abstract................................................................................................................................3

Executive Summary.............................................................................................................4

Introduction......................................................................................................................4

Productive System............................................................................................................4

Product/Service Design.................................................................................................5

Planning........................................................................................................................6

Potential of the Business...............................................................................................6

Phisibility......................................................................................................................7

3 C-s.................................................................................................................................7

Customers.....................................................................................................................7

Competitors: Case Study...............................................................................................7

Capabilities...................................................................................................................8

Marketing Mix..................................................................................................................8

Chocolate Distribution..................................................................................................8

Chocolate Promotion....................................................................................................9

Operations........................................................................................................................9

Facility Layout..............................................................................................................9

Suppliers and Resources.............................................................................................10

Evaluation of Performance..........................................................................................10

References..........................................................................................................................12

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Executive Summary

Current report examines the operation management process with the assistance of item outline process from beginning to appropriation. The report reveals insight into the foundation of "Fun Chocolate Factory", its item outline, showcasing method, execution management, task arrangement and other related subtle elements. The "Fun Chocolate Factory" will be created in Dubai. The product offering incorporates chocolates of all flavors. The report reveals insight into the extent of this business in Dubai. The creator has clarified in detail the dispatch of item, generation costs, creation time, expenses, store network management, advertising and execution evaluation.

Introduction

Operations management is the methodology to oversee assets that assistance to create and convey items and administrations. The order of Operations management has risen up out of the field of operations exploration and modern designing amid the most recent 40 years and it and has ended up key center of the examination. Amid its advance the order of operations management has experienced assorted accentuations on subjects considered, for instance MRP, JIT, and TQM. The particular operations in the foundation of a business incorporate tending to legitimate issues and danger management, exact business operations, choosing areas, selecting offices, and outlining format, and management of human assets. (Mariotti &Glackin, 2012)

Productive System

This section discusses the productive system and comprises a flowchart of all the

process and explanation of these processes. The productive system discusses is an

information about eh launch of chocolate factory in Dubai. The steps include from

planning phase of the factory to distribution. The flowchart given below shows the

procedures. All the steps have been explained in detail.

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Figure 1-Project Plan from inception to Completion

Product/Service Design

This section discusses the productive system and comprises a flowchart of all the

process and explanation of these processes. The productive system discusses is an

information about eh launch of chocolate factory in Dubai. The steps include from

planning phase of the factory to distribution. The flowchart given below shows the

procedures. All the steps have been explained in detail. I have designed my product

using Delight Chocolate Factory as case study. This is the main competitor in Dubai.

Based on this analysis the products and services to be offered under this factory

include; Chocolates of ten varieties including milk chocolate, dark chocolate, white

chocolate, toffees and candies.

The design of chocolates will be representative of its names. An innovative design

will be applied. Chocolates will be given shapes as per different occasions.

The company will prepare packing for different occasions and special discounts will

be offered for these occasions on bulk orders.

The special focus will be on the quality conformance because it has many external

and internal benefits. External benefits include enhancement of the product in the

market and less customer’s complaints while internal benefits include prevention of

error slowing down throughput speed, prevention from errors instigating internal

untrustworthiness and low dependability and prevention from errors that lead to waste

of time and efforts as well as save costs. (Slack, Chambers and Johnson, 2010)

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Planning

Below is a Gantt chart showing Time (duration) of the project, Calendar days (planned and actual time), Dependability's (interdependent points) and Percent of completion

Planning of the Chocolate Factory include, finding location for the factory, arranging

finances for the factory, construction of the facility, finding suppliers and retailers,

finding equipment to be installed at factory, installation of the equipment, hiring and

managing staff and performance management.

Potential of the Business

The business has an awesome potential on the grounds that Dubai especially and UAE

by and large is a business opportunity for chocolates and different desserts because of

its quickly developing economy, developing populace and pay every capita. The

chocolate will be dependent upon worldwide standard in taste and quality. Chiefly

neighborhood sources will be utilized including dairy items for arrangement of the

chocolate notwithstanding work and different representatives. This will spare cost on

the business.

As per 2010 National Bureau of Statistics, the number of inhabitants in UAE is 8.9

million. This is a rich nation with expanding number of settlers desiring the

motivation behind job.

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Further UAE is a rich nation. The measurements uncover that at present UAE is the

quickest developing economy on the planet. It is obvious from a late report by the

Ministry of Finance and Industry that insignificant GDP climbed by 20.8% in 2012 to

$360 billion, when contrasted with the $298 billion in 2011 (DIFC, 2013)

Phisibility

Dubai provides a tax free business environment which is one great advantage for

establishing a “fun Chocolate Factory”

UAE government provides funds for its own citizens to do business which is a great

advantage.

Customers

UAE is a rich country and has been identified as one of fastest growing

economies. UAE has 248 chocolate manufactures. As the company is rich due to its

oil production, it has growing population with the increasing portion of immigrants.

Competitors: Case Study

The business has an awesome potential on the grounds that Dubai especially and UAE by and large is a business opportunity for chocolates and different desserts because of its quickly developing economy, developing populace and pay every capita. The chocolate will be dependent upon worldwide standard in taste and quality. Chiefly neighborhood sources will be utilized including dairy items for arrangement of the chocolate notwithstanding work and different representatives. This will spare cost on the business.

As per 2010 National Bureau of Statistics, the number of inhabitants in UAE is 8.9 million. This is a rich nation with expanding number of settlers desiring the motivation behind job.

Further UAE is a rich nation. The measurements uncover that at present UAE is the quickest developing economy on the planet. It is obvious from a late report by the Ministry of Finance and Industry that insignificant GDP climbed by 20.8% in 2012 to $360 billion, when contrasted with the $298 billion in 2011 (DIFC, 2013)

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Capabilities

The strong point of the “fun chocolate” is its quality and innovative design.

Further prices will be competitive and discount packages will be introduces. The

business has a capability to flourish as UAE is a rich county with people from diverse

cultures living there.

Marketing Mix

Chocolate Distribution

There is broad writing on the structure of circulation channel and distinctive issue for instance, contract sorts through which vertical individuals can composed with one another,, harmony direct structures on the off chance that even rivalries are show, the effect of channel power on the choice settling on methodology of firms' choices. For the circulation of 'fun chocolates' there are two advantages that can be gotten; one from its development and second from getting crude material from supplier at low costs as has been indicated by Arya (2007) that to backing its customers requests the supplier will bring down its wholesale cost. While there exist system impacts the "fun Chocolate" will procure higher benefit on the premise of its advancement as showed by Conner (1995) Factory will be secured in the modern territory of Dubai. At first chocolate will be sold to retailors in UAE.

Chocolate Promotion

Dispatch of another item dependably charges an extensive responsibility of assets underway and promoting, a watchful arranging is obliged to present another item (Dobson and Kalish, 1988). There are distinctive showcasing methods that can be received, for example, informal, social networking advertising, and publicizing. For the Fun Chocolate plant at first a commercial and pennants at nearby level will be utilized trailed by web promoting and informal system will be utilized for the advancement of "Fun Chocolate".

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OperationsFacility Layout

The methodology of laying out a plant includes choosing perfect spot to, "put offices,

machines, supplies and staff in the assembling operation". A format is useful in

characterizing the route through which material and different inputs stream. An

extensive format is important for smooth working of a production line as a solitary

missing machine in a processing plant can turn into the reason for aggravation to

operations stream. This will resultantly influence expenses and adequacy of an

assembling operation. Outlining a wrong design can prompt inadequacy,

determination, extensive volumes of stock and work in advancement, lifted expenses

and unsatisfied clients. In the event that there is a need to change the design after

launch of the venture, it will be troublesome and costly. (Mark Allington,2006)

FactoryWorkers

RetailArea

ShopProcessing Plant

Packaging

ReceptionManager

Office

Figure 2-Facility Layout

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As now a day's business surroundings has ended up more aggressive there is a need to

viably oversee production network. A compelling inventory network management

technique serves to boost esteem, reconciliation of methodology, upgrade of

responsiveness and decrease in process duration.

The chocolate will be arranged utilizing generally created dairy items and additionally

transported in cocoa. Neighborhood work power will be utilized to build the building.

All staff will be enlisted from UAE.

Evaluation of Performance

For execution assessment a management by target methodology will be utilized. This

methodology was presented by Peter Drucker in his fantastic 1954 book, 'The Practice

of Management'. Drucker's contention was that every worker ought to have an

individual execution targets and that target must be adjusted to the business procedure

of the organization. In his own particular words;

"Every administrator, from the "enormous supervisor" down to the creation foreman

or the boss representative, needs unmistakably spelled-out targets. These goals ought

to lay out what execution the man's [sic] own managerial unit should produce. They

ought to lay out what commitment he and his unit are relied upon to make to help

different units get their targets. [… ] These goals ought to dependably get from the

objectives of the business undertaking. [… ] [M]anagers must comprehend that

business results rely on upon an offset of endeavors and results in a number

of regions. [… ] Every chief ought to capably take an interest in the improvement of

the targets of the higher unit of which his is a part. [… ] He must know and

comprehend a definitive business objectives, what is anticipated from him and why,

what he will be measured against and how" (Drucker 1954, pp.

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References

Andersen, Nik (2009). "Client legal privilege and in-house counsel: Current law, recent developments and overseas comparisons". Journal of Judicial Administration (North Ryde, NSW: Lawbook Co.) 19: 36.

http://www.emirates247.com/business/economy-finance/uae-gdp-up-62bn-in-2011-imf-2012-05-20-1.459411

Anil Arya, Brian Mittendorf, and David E. M. Sappington.The bright side of supplier encroachment.Marketing Science, 26(5):651–659, 2007.

DIFC.(Dubai International Financial Center. Website http://www.difc.ae/dubai-business

Dobson, G. and S. Kalish (1988). Positioning and Pricing a Product Line. Marketing Science, 7(2), 107-125.

Drucker, P. (1954) The Practice of Management, New York: HarperCollins.

http://www.delightchocolates.com/

http://www.difc.ae/dubai-business

Kathleen R. Conner. Obtaining strategic advantage from being imitated: When can encouraging ”clones” pay? Management Science, 41(2):209–225, 1995. 0025-1909 Article type: Full Length Article / Full publication date: Feb., 1995 (199502). / Copyright 1995 INFORMS.

Slack, Chambers and Johnston (2010) Operations Management. 6th Edition

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