Opera Hotel V5 New Features Pms
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MICROS FIDELIOMICROS - FIDELIO
Opera Hotel Edition pNews Features in V5
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Opera PMS Version 5
Thi i ill k h h hThis presentation will take you through the new features available in Version 5 of Opera PMS.
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Opera PMS – what‘s new?
ProfilesPayment method added to default profilePayment method added to default profile routing
Courtesy Card Handling
Add on
Search Panel within profilesearchSearch Panel within profilesearch
Reservationi h h i
Default Payment type for sharersDNM enhanced for sharersAuto Check in SharesDiscount available with fixed rates
PM reservations have the SHARE option availableGeneral Comment + New permissionGuest Pay Only OptionEnhance PARTY function
Rate amount can be change in the daily details gridNew dashboard layoutEnhanced search criteria on dashboardC t it h d
Enhance PARTY functionBlank Dates Allowed for Daily Fixed ChargesProfile Search displays all Matching namesPrompt privacy at C/IConnecting Rooms
Component suites enhancedDeposit / Cancellation screen enhancedRate Query Analyse
Reservation DiscountAuto Room AssignShare rate splitting for fixed reservationItem inventory pool
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Opera PMS – what‘s new?
Rate ManagementRate FloorOwner Rates (OVOS)
CashieringDisplay Field on Payment TRX CodesDaily PlanOwner Rates (OVOS)
Children RatesDaily RatesMembership RatesOccupant treshhold pricing methodM d t ti P fil
Daily PlanInclude in Deposit/Cxl on TRX CodesEnhanced routing optionsAuto open Share Withs Transaction research from billing screen
Mandate reservation ProfileApartment style buildingAdvanced Dynamic Base Rates
Adjustments possible on the same dayBatch posting by rate codeComments on billing optionsForeign Currency handlingDual Currency
PackagesForecast Packages enhancedPackage rate details enhanced
yPayment type enhancedFolio Style 10 Summary by stay and check number
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Opera PMS – what‘s new?
Quick KeysHouse status enhanced
ReportsPrduplicateprofile.repHouse status enhanced
Room Assigment enhanced
Detailed Availability
Room Plan
Prduplicateprofile.repDuplicate_reservations.repRoomtype_forecast.repEnhanced Guest ledger report
G lHousekeeping
Housekeeping Schedule for Attendants
Turn Down + Room Instructions copied for
GeneralSupervisor group cannot be granted to any other groupPop up blockersClosing script moved to Job titlesPrint session indicator for streamprintingTurn Down + Room Instructions copied for
Blocks
Update No Show and CXL rooms room status
Delete Repairs over 90 days
Print session indicator for streamprintingDNM Available in OSRUser Log shows discrepant rooms/personsStream Printing / Acrobat Reader V8Multiple End Of Dayp y
Show task sheet menu Item
Customized Schedule
VIP and Specials added to facility task configuration
Address Cleansing (Third Party software require)User group administrationReport Scheduler Cancel Activity for External SystemsMaldives Tax Reportingp g8300 Reporting (USA)eSignature capture using a tablet PCCustom Curtain Image SettingProperty Logo Image Setting
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Opera PMS – what‘s new?
BlockMaster / Sub Allocations
Turndown and HK instructions copied to all group changes (rooming list)
A/RStatements Numbering
Order By Feature
A/R Account Agent ParameterA/R Account Agent Parameter
A/R Fixed Charges Function
A/R Charges Transfer
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Profiles – Payment type Added
The Payment Method field may be screen painted on the Profile screen More Fields tab for company, contact, agent, and source profiles. (The Reservations>Payment Types Per Window application parameter must be set to Y in order to use this functionality.) Select the down arrow to define the payment method that should be applied when default routing instructions are associated with a reservation.
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Profiles – Courtesy Card
The courtesy card parameter allows the user to link payment types to the membership rule set for Revenue linked to the membership type. When checking out a guest which has a membership type based on revenue attached, the user will be prompted if they wish to calculate the points.
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Profiles – Add On
Individual profiles have the new feature called Add On. This enables for faster creation of profiles which have similar attributes but different names.
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Profiles – Search within profile search
This new parameter gives more flexibility how one can search within the Profile screen. When Parameter is set to ‘N’, the large grey single button Select Another Guest will display over the existing search field and grid. Once selected it will take you the regular profile search screen.
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Reservations – Rate Query Enhancement
A new alternates buttons is available from the ANALYZE form, which now displays a calendar showing availability and restrictions for the entire month
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Reservations – Default Payment for Sharers
This parameter allows you to specify a default reservation payment type for a sharer that can be changed at the time the share is set up.
Another time saving feature has been added to the combine share screen : No Post, this allows the user to control no‐post without opening the new reservation.
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Reservations –DNM for Sharers
If a share reservation has the DNM check box marked it will be displayedcheck box marked it will be displayed with a red background, similar to the red background colour for the room number field in the reservation screen. Users will not be able to select this sharer until the DNM check box is removed.
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Reservation–Auto Check in For Shares
When this parameter is active and a reservation having sharers is checking in, any other sharers whose arrival date is today’s date will be automatically checked in without prompts, including a prompt for keys.
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Reservations –Privacy Prompt
When the feature Profile Privacy is turned on, we can have the privacy screen appear upon the guest Check in.
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Reservations – Daily Details Amount
The Rate Amount field may be directly edited on the Daily Details grid.
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Reservations - Dashboard
The General>Dashboard Layout View application setting allows users to chooseapplication setting allows users to choose either of two Dashboard configurations. Layout 1 is the "classic" Dashboard and Layout 2 is more enhanced.
Enhanced search options allow search by first name and last name, conf./cxl no., membership type and/or number.
Additional information is displayed in the reservation section.
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Reservations – Component Suites
Component rooms are now function driven.
Rooms that belong to a component room will appear yellow on Room search, Rate query and room plan screens.
A warning message will pop up ‘Component Room Warning’ when the room being assigned is part of a component room.
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Reservations – Deposit / Cxl Screen
When a deposit payment has been made by a Credit card, the last 4 digits will appear in the payment method field
Once a reservation has been cancelled with a deposit, you now have the ability to transfer the deposit from a cancelled reservation to another reservation
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Reservations – Deposit / Cxl Screen
You can now sort the cancelled reservations on the main Deposit / Cancellation screen depending whether a cancellation penalty applies or not.
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Reservations – PM & Shares
The reservation option Share is available for PM rooms. This is user right driven.
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Reservations – Share Rate Splitting
A parameter allows users to access the rate amount split (Entire, Split, Full) even if the reservations have a fixed rate.
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Reservations – General Comment
A new comment type has been introduced to prevent from duplication of comments.
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Reservations – Guest Pay Only
This parameter is used to display only room revenue, packages, and generates for which the guest is the payer Ratefor which the guest is the payer. Rate charges that are routed to another payer are filtered from the display.
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Reservations – Party
Party has been separated from Group so that the party functionality can be used, even when the reservation is part of a group.
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Reservations – Fixed Charges
Blank date fields are allowed on the Fixed Charges screen, if applicable throughout the stay.
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Reservations – Profile Search
When this parameter is active, users are not prompted to go to the profile search screen but are taken directly to the profile search screen if a partial match exists for a particular profile.
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Reservations – Connecting Rooms
Opera has always had the connecting room feature. Now we provide the possibility to turn this feature on or off within Opera. When this parameter is active, we can configure connecting rooms in Opera and use them throughout the system.
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Reservations – Reservation Discounts
Reservation Discounts can now be turned off if a hotel would not like to use that functionality. If this function is not activated the discount fields across the application will be hidden.
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Reservations – Item Inventory Pool
This new feature allows selling of inventory itemsThis new feature allows selling of inventory items that have a single shared inventory level.
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Blocks – Master / Sub Allocations
Create a number of sub blocks from a master block. Use to restrict the number of wholesale blocks definable from a master whole sale block.
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Blocks – Room Instruction Copy
Updates to housekeeping instructions and the turndown indicator can be copies to all or selected blockcopies to all or selected block reservations
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Rate Management – Rate Floor
A minimum rate amount is to be entered in this field which will be used to validate rate amounts added to the rate details.
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Rate Management – Owner Rate (OVOS)
OVOS: This feature is function drive If this check box is selecteddrive. If this check box is selected, the arrival date for all reservations using the owner rate code will automatically be "rolled" to the next business day, rather than automatically changing the reservation status to no show,
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Rate Management - Daily Rate
This feature is function driven and lets you change rates on a room type on daily basis.
A maximum of 10 daily rates can be configured per propertyf y f g p p p y
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Rate Management – Children Rate
New feature to identify how often children can stay free when a reservation has a particular rate code attached.
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Rate Management – Membership Rates
Membership Rates allow hotels to link specific rate codes to specific membership types with a date range. These are configured within membership configuration menuconfiguration menu.
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Rate Management – Occupant Threshold
This new features gives more flexibility when creating a rate detail. It provides the ability to affect rates based on combinations of adults and children as well as thresholds.
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Rate Management – Mandate Profile
Mandate Profiles allow properties to select particular profile types in configuration that are mandatory when making a reservation.
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Rate Management – Apartment Style
This function activates the ability to configure rates according to cycles and invoice the guest in advance based on the cycle selected.
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Packages– Forecast Tick box
When configuring packages, there is now the possibility to forecast packages when the POS Next Day Allowance is not selected.
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Packages– Package Details
When the Function Rates by Defined Buckets is turned on and the calculation rule on the package header is set ‘Per Child’ you are able to configure the package detail according to the age buckets defined in application settings.
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Front Desk – Auto Sharing Check-in
Automatically check in sharing guests and avoid the prompts
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Cashiering – Auto Open Share With
When this parameter is active, and a billing screen is opened for a guest which has a sharer, the sharers billing screen will automatically open as well.
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Cashiering – Transaction Research
A new context menu option ‐Research ‐ has been added.
This screen may be used to filter and sort postings for the current reservation, and transfer them to , fanother window or room. A Report button lets the user create a printed report of the displayed transactions.
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Cashiering – Adjustments for Same day Postings
Postings can be now adjusted on the same business date as the posting has been made on.
Additionally a user can adjust posting by routing code.
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Cashiering – Comments
The reservation comments can now be accessed from the billing options.
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Cashiering – Payment Method Display
To make operations more efficient a display code has been added to the payment trx codes. This code can in turn be used when applying a payment to a reservation.
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Cashiering – Reservation Payment Type Flag
A new Rreservation tick box has been added to the payment type screen which allowsA new Rreservation tick box has been added to the payment type screen, which allows the payment to appear as a payment option. This is not used for settlements.
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Cashiering – Daily Plan Folio
Daily Plan, has been introduced to enable a flexible "Bed and Breakfast style" folio.
Folio Style 12 called Daily Plan
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Cashiering – Include in Dep/Cxl
A new check box Deposit/CXL Rule check box is available on the Transaction Codes ‐ Edit screen.
When this check box is selected, the transaction code will be included in the calculation of deposit and cancellation rule f h l d h i dfees. When un‐selected, the transaction code will be excluded from deposit and cancellation fee calculations.
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Cashiering – Routing Repeat Button
A repeat button has been added to the routing configuration configuration.
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Cashiering – Routing Days of the Week
You can now default for which days of the week a routing code is applicable for.
The days of the week are also available when creating a new routing instruction for a reservation.
Routing instruction on the reservation level also have a Covers Routing instruction on the reservation level also have a Covers field which is available when Routing Limit function is set to ‘Y’
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Cashiering – Foreign Currency Handling
When this function is activated, the properties will have the ability to handle payments in different currencies, make currency exchange, configure foreign currencies and sell foreign currencies. This function directly effects the following application settings:
Rates>Multi Currency
Cashiering>Cashier Foreign Currency Amounts
Cashiering>Foreign Paidouts
Cashiering>Sell Foreign Currency
Cashiering>Currency Exchange Paidout TRN CodeCashiering>Currency Exchange Paidout TRN Code
Cashiering>Reference Currency Code
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Cashiering – Dual Currency
The activation of Dual Currency will enable the guests to pay with the same currency as the rate code. The currency exchange rate used will depend on the setting of the exchange type on the rate headercurrency exchange rate used will depend on the setting of the exchange type on the rate header.
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Cashiering – Batch Posting
Batch posting – filter by rate code
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Housekeeping – Housekeeping Schedule
Days of the week and job codes can now be configured for each housekeeping attendant.
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Housekeeping – No-Show & CXL
This new setting enables automatic assignment of a selected housekeeping room status to pre‐assigned rooms when the reservation is no show or when the reservation is cancelled on the arrival date.
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Housekeeping – Delete repairs over 90 days
When this parameter is active, it will automatically delete repairs that are greater than 90 days.
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Housekeeping – Show task sheet menu item
This new feature can only be used when a property has a PBX. When this feature is active, properties have the ability to calculate the speed of a room being cleaned and the whereabouts of housekeeping attendant.
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Housekeeping – Customize Facility Schedule
You can now customize the housekeeping task schedule prior to reservation check in. This can be done by going to reservation options and facility scheduler.
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Quick Keys – House Status Breakout
The Arrivals Expected field, Alt+E, or Arrivals Actual, Alt+A, displays a breakout that allows the Arrivals Expected and Arrivals Actual to be viewed by Market Group, Market Code, or Reservation Type.
A new field for Day of Arrival Cancels is now displayed on the House Status screen when the date entered is the current business date. This field will be populated with the number of Rooms, Persons and VIP's that are canceled on the arrival date.
A Room Type search criteria field was added to the House Status
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Quick Keys – House Status Turndown
Information now displayed on the number of required, completed turndown rooms
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Quick Keys – Room Assignment
When making a new reservation, should you select a room that has a connecting room from the Available Room Search screen, a message prompts whether you wish to make an additional reservation for the connecting room
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Quick Keys – Detailed Availability
Master and Sub‐Allocation tick box is now available on the Ctrl+F2.
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Quick Keys – Room Plan
A DNM indicator lamp now appears on the room plan for reservations and share reservations
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A/R – Statement Numbering
When the AR>Statement Numbering application parameter is set to Y, Opera automatically assigns a unique number to the AR statement at the time it is generated.
The sample_statement_numbering report form must be used when implementing the AR Statement
b i fNumbering feature.
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A/R – ‘Order By’ Feature
This option allows users to choose the ordering of line item invoices printed on the statement.
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A/R – Fixed Charge Function
A/R Fixed charges can now be turned off or on according to the property specifications.
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A/R – Transaction Transfer
This new feature allows the transfer of individual postings from one invoice to another between accounts.
May not be applicable to specific countries local tax and reporting requirements.
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A/R – Agent Account
When the AR>AR Account Agent application function is active ARapplication function is active, AR accounts may be assigned to an agent, whose ID may then be used to filter AR accounts.
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General
PermissionsIt is no longer possible to grant the Opera Supervisor Permission Group to other existing User permission groups.
User Activity LogUser Activity LogHousekeeping Discrepancies now display the new value and the original value that was changed in the User Activity Log.
OtherThe Display Closing Script option controls whether or not the closing script is displayed at the conclusion of the reservation making process. This option has now been moved from the Department screen to the Job Titles screen
eRegCardNew Functionality now enables the creation of a secure encrypted registration card file by using a tablet PC
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General – DNM in Simple Reports
The Do Not Move YN column has been added to the Reservation General View and is available for selection in Simple Report Writer.
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General – Pop Up Blockers
This new functionality, allows the property to control whether selected pop‐up messages and prompts are displayed or not throughout Opera.
A default value can be assigned whether or whether the pop‐up message should appear at all.
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General – Stream Printing
Opera Stream printing has been introduced which enables the background streaming of the report PDF file to a web browser window, which is then printed. The user is able to continue using Opera as the report generation and printing process occurs.
Requires Acrobat Reader V8.1.1 or V9.
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General – Multiple EOD
This new feature is excellent for running e.g.:30 night audits in a row. Ideal for seasonal hotels.
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General – Address Cleansing System
When a property is using address cleaning system. In application settings the property can then select the system they are using.
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General – User Group Administration
This application function provides a user the ability to attach another user to a user group without first being part of that user group.
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General – Report Scheduler
Report scheduler has been enhanced with the possibility to turn on or off the function depending on the property requirements and license.
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Reports
P d li t fil• Prduplicateprofile.rep
• Duplicate_reservations.rep
• Roomtype_forecast.rep
• Res with Rate Changes – RES_RATE_CHANGES.rep
• Room Moves – ROOM_MOVE.rep
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Reports - Forecast
Two new forecast reports by rate category, displaying future count of reservations per rate category as well as restrictions indicators, pick up counts, pseudo rooms and deduct / non deduct values., p /
Classic Rate Category Forecast ‐ ratecat_fore_cls
Simple Rate Category Forecast ‐ ratecat_fore_flat
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THANK YOU