OpenScape UC Suite V5 DataSheet Within VMware ESXi 4.0 Environment
OpenScape UC Server Overview
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Transcript of OpenScape UC Server Overview
Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPresenter’s NameDate
Siemens Enterprise Communications
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OCSINTRSVC Introduction to OpenScape Cloud Services:OpenScape UC Server, OpenScape Voice and OpenScape UC Applications
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPresenter’s NameDate
Siemens Enterprise CommunicationsSiemens Enterprise Communications
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•Describe the underlying architecture of the OpenScape Unified Communications Solutions Suite as it’s used in the OpenScape Cloud Services environment.
•Explain the business benefits
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPage 3
February 2012
Today's Business Challenges
Business trends Communications trends
Social media
CloudGrowth with
corporateexcellence
Sustainability
Deviceproliferation
Green IT
Data center / virtualization
Seamlessmobility
Distributed /telecommuting
workforce
Agileenterprise
Costcontainment /
reduction
Selectiveout-tasking
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPage 4
February 2012
VoIP(HiPath)
Proprietary hardware & softwareConverged IP networks
IP
IPIP
IP
TDM(Hicom)
Proprietary hardware & softwareTelecommunications networks
UC / CEBP(OpenScape)
Open standards / SIPOverlay approachUC embedded in business processes
SIP
SaaS (CaaS)(OpenScape)
Subscriber / ‘On Demand’ solutionsPrivate/public cloudVirtualization
SMB LME
OpenScape Voice / UC
Premises-based / Distributed Data center-basedManaged Service / Hosted / Cloud
UC / Social Media Integration
Communications Transformation- Increasing Value vs. Lower Cost of Delivery
TCO
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPage 5
February 2012
OpenScape UC Server
OpenSOA Framework
Open
Five Years Development
Proven (1 Million users)
Migration (OpenPath)
Acquisition / Licensing
Deployment Options
Virtualization Capabilities
Flexible
Siemens' flagship software-based enterprise communications platform for Voice, UC, CC, Video and Mobility
What is OpenScape UC Server?
The industry’s most Open, Complete, and Flexible software communications platform
What is unique about OpenScape UC Server?
Complete
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPage 6
Siemens Unified Communication definition
Unified Communications (UC) solutions focus on embedding communication and collaboration into business processes. This increases workplace productivity and effectiveness. UC solutions should be software-based, open, extensible and support the customer’s choice of services.
90
Mobility
IM
Voice
Video
Conferencing&
CollaborationMobility
MessagingEM, VM, FAX
Voice
OpenScape Unified
Communications Suite
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February 2012
OpenScape UC Server Overview
OpenScape Unified Communications ServerSIP
SessionControl
Availability ManagementPresence QoS
ManagementSession Detail
ReportingAdmin.
& Licensing
DataCenter
Software Foundation
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February 2012
OpenScape UC Server Overview
OpenScape Unified Communications Server
SIP SessionControl
Availability ManagementPresence QoS
ManagementSession Detail
ReportingAdmin.
& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact* Center
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February 2012
OpenScape UC Server Overview
OpenScape Unified Communications Server
SIP SessionControl
Availability Management
Federated Presence
QoS Management
Session Detail Reporting
Admin.& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact* Center
OpenSOA
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPage 10
February 2012Page 10February 2012
OpenScape UC Server OverviewOpenScape Voice Application
OpenScape Unified Communications Server
SIP SessionControl
Availability Management
Federated Presence
QoS Management
Session Detail Reporting
Admin.& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact* Center
OpenScape Voice
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February 2012
OpenScape Voice Application
OpenScape Voice
Enterprise Voice Solution for Enterprise, Carrier and Cloud Applications
WAN
OpenScape Voice
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
OpenScape Voice / UC Server – Communications for the Local or the Global Enterprise**
PSTN/WANGrowth Area
Business Growth - And always keep
communications and business strategies
aligned
Business Expansion - And
support international
expansion from your data centers
Branches
PSTN/WAN
Mobile users Mobile
users
Mobile users
And Support Global Mobility and
Hot-Desking
Factory
Business Acquisition -And rapidly integrate communications with
acquisitions
DATA CENTER
Head Office
DATA CENTER
Regional Head Office
Interwork global communications software
applications
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
OpenScape Voice / UC Server – Communications for the Local or the Global Enterprise
Branches
Mobile and home based users
Factory
DATA CENTER
Office
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
Customer Location
Optional Local Gateway
OpenScape Branch (Proxy)
Page 14February 2012
OpenScape Branch
Scalable: 50, 1000 and 6000 user variants - Provides feature-rich Survivability
Single-box solution with Integrated Gateway and Analog Adapter
Includes Proxy and SBC
Includes Media Server, providing Local Tones, Announcements, Conferences*
Local SIP or analog Trunking
Data Center/CloudOpenScape Voice
PSTN
* Survivable mode only
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February 2012
OpenScape UC Server OverviewOpenScape UC Application
OpenScape Unified Communications Server
SIP SessionControl
Availability ManagementPresence QoS
ManagementSession Detail
ReportingAdmin.
& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact Center
OpenScape UC
ApplicationEmbedded
Video
Point to Point SIP Video and SIP Video Conferencing supported in a future release of OpenScape Cloud.
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPage 16
February 2012
Unified Video Conferencingfor everyone from any SIP endpoint
From the OpenScapeDesktop Client
From the Meeting Room
From the ExecutiveDesktop
From the conferencephone
From Mobile Phone(Voice)
From the desktopphone
OpenScapeDesktop
Client(Personal)
OpenScapeVoice & UCApplication
OpenScapeWeb Client
Personalizedcollaboration for virtual, decentralized teams
All endpoints connected on a single SIP network (Voice, Video, UC Desktop soft-clients)
Single numbering plan and directory
Integrated video/voice conferences
Easy as making a phone call
Mix room –based and desktop clients on same conference
Communicate the way that it makes the most sense
High reduction in conferencing costs
OpenScape Video
Point to Point SIP Video and SIP Video Conferencing supported in a future release of OpenScape Cloud.
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
Soft-Phone and Video
OpenScape Desktop Client Personal Edition includes a soft-phone for PC-based telephony call control.
Point-to-point video calls and SIP 3-way video conferences are also supported.
Users who have been given the permissions, can also record calls on their local PC.
Point to Point SIP Video and SIP Video Conferencing supported in a future release of OpenScape Cloud.
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February 2012
OpenScape UC Server OverviewMessaging
OpenScape Unified Communications Server
SIP SessionControl
Availability ManagementPresence QoS
ManagementSession Detail
ReportingAdmin.
& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact* Center
OpenScape Messaging
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February 2012
Unified Messaging
OpenScape Messaging
VoicemailFaxmail
One Mailbox for Everything
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPage 20
February 2012
OpenScape UC Server OverviewOpenScape UC Application
OpenScape Unified Communications Server
SIP SessionControl
Availability ManagementPresence QoS
ManagementSession Detail
ReportingAdmin.
& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact* Center
OpenScape UC Application
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February 2012
OpenScape Unified Communications
Instant*Messaging
Voice Messages
PresenceManagement
Cloud / VirtualizedStorage
HD Video
Conferencing
Audio + Conferencing
PersonalVideo
ConferencingThe
Internet
Telephony
Integrated Mobile Voice
Mobile UC
Web ConferencingCEBP*
*N/A OpenScape Cloud Services V1
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
OpenScape UC Application Highlights
* Some functionality differences apply to HiPath 4000 voice platform
Modular application with seamless upgrade pathsUC Desktop: soft clientBuilt-in one number service, presence, conferencing, and messaging Supports any IT environment
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
Multi-media Conferencing Enhances Team Effectiveness
Enhance collaboration and productivity
Minimize expensive 3rd party conferencing services
Reduce the need to travel
Presence information enables spontaneous, easy to initiate sessions
Business benefits
Voice Web Video *
*Future Cloud
offering
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
OpenScape Web CollaborationMobile Client for iPhone / iPad
Desktop/File sharing
Video
Text / Chat
Participant List
Source: OpenScape Web Collaboration V1, Data Sheet, Issue 1, Feb 2011
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
Communicating should be intuitive and efficient
Easy to use GUI and voice interface
Rich, intuitive user experience
Multi-media and multi-modal client access choices
OpenScape Mobile Client
OpenScape Desktop Client Personal Edition
Voice Portal Client OpenStage Client
OpenScape Web Client
* Not available with HiPath 4000 voice platform
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
How OpenScape UC Applicationhelps address your challenges
Reduce Communications Costs
Minimizes 3rd party conferencing servicesReduces business trips and communications costs while travelingWhile on a call, you can switch from your mobile device to another phone with a lower cost connection
Improve Operational Efficiency
Works with your existing IT infrastructureLeverages your in-place application investmentsImproves overall business execution, process and communications efficiency
Enhance Productivity and Collaboration
Be reached via one published number, regardless of your location or deviceReduces duplication, waste and rework in communications-intensive activitiesHighly mobile people / tele-workers stay connected and accessible
Gain Competitive Advantage
Customers and partners can reach you, in real-time, on the first try
Reduces latency in business processes
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February 2012
OpenScape UC Server Overview
OpenScape Unified Communications Server
SIP SessionControl
Availability ManagementPresence QoS
ManagementSession Detail
ReportingAdmin.
& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact* Center
OpenScape UC Application Mobile
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Presence-based real-time communications keeps highly mobile people connected and productive
Improve business continuity
Be accessible for critical business requests
Know the presence status of key contacts
Have quick access to conferences
Targets: Highly mobile worker
• Uses multiple devices
• Works between home and office
• Works across multiple sites
• Travels frequently
OpenScape UC Mobile Client
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February 2012
OpenScape UC Server Overview
OpenScape Unified Communications Server
SIP SessionControl
Availability ManagementPresence QoS
ManagementSession Detail
ReportingAdmin.
& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact* Center
OpenScape Contact Center
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
OpenScape Cloud Services –Contact Center Offering available separately (V1)
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February 2012
OpenScape UC Server Review
OpenScape Unified Communications Server
SIP SessionControl
Availability ManagementPresence QoS
ManagementSession Detail
ReportingAdmin.
& Licensing
DataCenter
Voice MobilityVideoMessag-
ing UCContact* Center
OpenSOA
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February 2012
UC integration into Microsoft orIBM Eco-Systems
IBM Lotus Notes/ Lotus SametimeMS Outlook
WebCollaborationIntegration
MS LivemeetingIBM SametimeCisco WebEx
New Social Media integrationse.g. Twitter
Business Portal integration
CEBP / Business Application integrationSDK and Developers Program
UC Deployment Services
Virtualization of UC solutions, like OpenScape UC Application environmentsRealization of high availability solutions
OpenScape Fusion –Our range of open integration capabilities and offeringsCurrently available with Private Cloud Offerings
OpenScape Fusion Integrations
Groupware and 3rd Party UC IntegrationUC Integration & Deployment Solutions
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February 2012
Real-world examplesSiemens Enterprise Communications self-usage
North America
Align diverse company infrastructure to one global, open UC architecture
200 sites in 40 countries with 10,000 employees
OpenScape Voice, UC Application, Mobility, OpenStage
Savings of ~ €2 million / year
Global
Project Star UC –Drinking our own champagne!
TotalInvest.
TotalSavings
NetSavings
-10
0
US $20M
$ (5.7M)
$ 18.7M $ 13.0M
$0.2MElectricity
$0.1MSoft phone savings
$1.3MMAC charges
$2.0MTeleworker voice expenses
$2.5MFacility operations
$2.7MTeleconferencing
US$7.5MOffice voice & data network charges
From twenty-three servers to two servers
145 % RoISource: Mainstay Partners, “ROI Success Story (et al)” (March 17,2009)Source: SEN internal study (2009)
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February 2012
Analysts Top ranking for Siemens Unified Communications portfolio
Ranked 1st overall in UC Critical Product CapabilitiesRanked 1st overall in combined UC and Corporate Telephony Product rankingsHighest Vision ranking in UC MQ of all traditional telecom providers
OpenScape Voice rated 4 out of 5 vs 3.2 industry averageOpenScape Voice is threatening to competitors in the PBX market
6.0
9.0
8.0
7.08.7
Siemens
8.5
Avaya
8.2
Cisco
8.0
ALU
7.6
NEC
7.1
Microsoft
BEST OF VoiceCon FINALIST 2010OpenScape Unified Communications
PRODUCT OF THE YEAR TMC Internet TelephonyOpenScape UC
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
OpenScape Voice & UC –References Across All Regions and Sectors
Regional Public Sector Multi-National
OpenPath overlay approach
OpenScape Voice and Managed Services for ~ 60,000 users
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February 2012
Summary: OpenScape UC Server
OpenSOA Framework
Open
Five Years Development
Proven (1 Million+ users)Buy what you need
Deployment Options
Virtualization Capabilities
Flexible
Complete
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