OpenCoffee Glogo Group

Κωστής ΠαπαδημητρακόπουλοςΠρόεδρος Δ.Σ & Δ/νων Σύμβουλος

GLOBO Group

Company introductionCompany introduction

• Founded in Athens in 1997, GLOBO is a leading supplier of e-business solutions to the Greek SME, larger corporate and public sectors

– Formed to exploit a growing level of Internet and IT penetration in Greece which lagged the rest of Europe

• Core products and services are built around its branded, proprietary CITRON Business Operating System incorporating ERP, internet, intranet/extranet, CRM, document management and e-commerce technologies

• GLOBO has expanded into specialised internet connectivity systems and providing Software as a Service (“S.a.a.S”)

• Highly profitable and growing rapidly

• The bulk of revenues are currently generated from Greece, but with increasing international revenues based on its service and data centre in Athens

• Admission to AIM and Placing in December 2007

The business: summaryThe business: summary

• GLOBO: one of the two largest software vendors in Greece, specializing in e-business (source: HellaStat S.A., 2006)

• Proven, scaleable business model

• 85% of revenues from sales of ‘own IP’ products

• 103 employees plus regular base of contract personnel

• Certified ISO 9001-2000 since 2003

Core market offering: fully integrated, ‘own IP’, branded, e-business package for SME, corporate and government markets

– one of the fastest growing market segments

The group delivers state of the turn-key solution catering for the e-Business and Broadband Networks need, across sectors

Group’s Business AreasGroup’s Business Areas

e-business Zone (1)

CITRON® INTERNET SERVERContent management platform for internet sites/ portals, intranet content sites, catalogues etc.

CITRON® INTRANET SERVERIntranet/extranet platform related to corporate information applications, knowledge management and communication

CITRON® CRM SERVERComplete platform for managing customer relations, sales, contacts and marketing

CITRON® DOCUMENT SERVERElectronic document archiving and provides easy access, search, sharing and management of all document material in an organization

CITRON® INDEXING SERVER Complete software platform for searching for information within various file formats

CITRON® WORKFLOW SERVERComplete workflow platform based on modern workflow standards

Full suite of Citron e-business software products based on GLOBO’s IP

Our e-business portfolio comprises of an extensive portfolio capable to cover most demanding business needs

CITRON® ERPA complete Enterprise Resource Platform

Total solution for managing the resources of an enterprise, including accounting, sales, production, warehouse, assets, reporting, MIS, and personnel

CITRON® Telecom BillingA complete Telecom Services Platform

A Pricing & Billing platform, including bill presentation, statistical reports module, management reports, Integration with CRM & ERP & WEBControl Panel

MARKETLINE® E-COMMERCE SUITEA complete application of creating and managing E-Shops

The application supports pre-fixed templates of e-shop appearance, foreign currencies in 15 languages

Full suite of Citron e-business software products based on GLOBO’s IP

Our e-business portfolio comprises of an extensive portfolio capable to cover most demanding business needs

e-business Zone (2)

Broadband Applications Zone

Full suite of Broadband Access Technologies products based on GLOBO’s IPComprises of an extensive portfolio capable to cover most demanding business needs.

INTERNET HOTEL®

A complete platform for providing internet connectivity to customers in hotels and restaurants

WiPLUS Secure broadband Internet access service for use by venue owners and their customers

It is the only Greek product in its category and competes directly with international products from suppliers such as CISCO and NOMADIX.

3rd-party solutions

Our 3rd –party distribution PortfolioComprised of an extensive list of specialized technologies, services and software.

ZEUTSCHEL: Software and Scanners Exclusive distributor for Zeutschel GmbH, a leading German company in Digitalisation and File Management. Zeutschel’s scanners, microfilm devices, hybrid systems and film readers are used worldwide by archives, libraries, universities and land registries.

Business modelBusiness model

Channels to marketChannels to market

Distribution & customer profile

Private sector customer base

• 620+ direct active* corporate and SMEs * active are customers that have generated revenue within

the last 12 months

Public sector customer base

• 70+ direct government, local authority and Chambers of Commerce customers

Reseller / solution providers

• 19 resellers / solution providers to provide GLOBO's products and services to their customers

Sales

Product / project sales

• Software licences: mainly on project basis

• Direct sales plus external solution providers and channel partners

Operations / S.a.a.S

• S.a.a.S enables economic delivery of software to SMEs

• Profitel established to deliver applications packaged with telecoms, value-added services and broadband

Private sector customersPrivate sector customers

Public sector customersPublic sector customers

General State Archives

General Secretariat of YouthMinistry of Interior Affairs

Municipality ofAgia Paraskevi

Municipality ofHalandri

Municipality ofMaroussi

Prefecture ofKefalonia

Lakonia Chamber of Commerce

Argolida Chamber of Commerce

Italian-Hellenic Chamber of Commerce

National Youth Foundation

Eugenidesfoundation

Ministry of Environment

The new kid in the block

CitronGO! ..Me in the centre of the new Ecosystem

CitronGO! enables true ubiquitous computing from a single screen everywhere!!!

S/W Applications

MS Exchange N/A Q2 09

Lotus domino N/A Q2 09

Communication Services

Hotmail MSN Q2 09

Yahoo Q2 09

Google Q2 09

AOL Q1 09 Q1 09 Q1 09

POP3 N/A N/A N/A N/A

IMAP N/A N/A N/A N/A

CitronGO!N/A N/A N/A N/A

Social Networking

Facebook Q1 09

CitronGO! Services at Launch

CitronGO! Services Roadmap

S/W Applications

MS OutlookQ1 09 Q1 09 Q1 09 N/A N/A

Communication Services

ICQN/A N/A Q1 09 N/A

JabberN/A N/A N/A Q1 09 N/A

SKYPEN/A N/A Q4 09 Q4 09 N/A

Social Networking

MySpaceQ2 09 N/A Q2 09 Q2 09 Q2 09

Hi5Q2 09 Q2 09 Q2 09 N/A Q2 09

FriendsterQ2 09 N/A Q2 09 N/A Q2 09

Engage.comQ3 09 N/A Q2 09 N/A Q3 09

LinkedinQ2 09 N/A Q4 08 N/A N/A

PlaxoQ3 09 Q3 09 Q3 09 N/A Q3 09

CitronGO! Competitive Landscape

CitronGO! Why?

OpenCoffee Glogo Group

Technology

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