Openbravo Subscription and Recurring Billing ENG …€¦ · Why the Openbravo Subscription and...
Transcript of Openbravo Subscription and Recurring Billing ENG …€¦ · Why the Openbravo Subscription and...
© 2015 Openbravo Inc. All Rights Reserved. 1
Openbravo Subscription and Recurring Billing
Managing a Subscription-based Business and How a Technology Giant Did It
© 2015 Openbravo Inc. All Rights Reserved.
Presenter
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Jon Setuain
Senior Consultant at Openbravo
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Trusted Vendor
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▪ World leader in the Commercial Open Source Enterprise Software Space
▪ Focused on helping midsize to large organizations to achieve superior competitiveness
▪ Present on all continents
▪ Pure channel organization with a distribution network of authorized Openbravo Partners
▪ Offices in India, Mexico and Spain
Technology Recognition
7 BOSSIE Awards in 8 years;6 consecutive years since 2009
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Subscription And Recurring Billing Is Widespread Across Multiple Industries
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1. A growing number of companies are
moving to subscription models
2. There is no one business model to rule
them all. Business models used are
hybrid in nature
3. Companies need the flexibility to
rapidly adjust their pricing strategy or
even fundamentally shift the direction of
their business model
4. Modern cloud subscription and
recurring billing solutions are seen as a
great opportunity
Key Trends
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0,5%
to
1,5%
Investment in modern billing solutions as a percentage of total revenue
$8.2bn in 2021
Agile Billing Market Size
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How to upgrade our existing homegrown
billing solution?
Main Challenges
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How to manage complex and
dynamic metered billing across diverse
customers?
How to ensure billing integration with multiple backoffice systems and
hardware?
How to move to a subscription
model?
How to reduce our time-to-market with
new products and
monetization models?
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▪ Replacement of legacy billing systems that are no longer suited or viable to support the future direction of the business
▪ Add-on subscription and recurring billing functionality to enhance existing legacy ERP
▪ Adoption of cloud-based solutions to achieve greater levels of agility and innovation
Technology Investment Priorities
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▪ Comprehensive out-of-the-box functionality from pricing definition to automatic revenue recognition and accounting
▪ Cloud or On-Premise
▪ Very easy to use and extend
▪ Highly interoperable with legacy systems and channels
▪ Highly scalable architecture for high data volumes
▪ Capacity to manage the entire business
Openbravo Subscription and Recurring Billing
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Platform
PRICING
ACQUISITION & RETENTION
BILLLING & INVOICING
REVENUE RECOGNITION & ACCOUNTING
Increase customer satisfaction, retention and lifecycle value
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Support multiple business models today and be
ready for future ones
Why the Openbravo Subscription and Recurring Billing?
Manage accounts,
contracts and subscriptions
easily
Execute billing with confidence
and adapt to complex
scenarios with a powerful and flexible engine
Recognize revenue
automatically and integrate
with accounting easily
Do more and faster, and
experiment with lower risks, with a truly
modular and cloud-ready
platform
PRICINGACQUISITION &
RETENTIONBILLING &
INVOICINGRECOGNITION & ACCOUNTING
PLATFORM
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Modern and stylish User Interface
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Flexible Plans Definition
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▪ Support to different business models: subscriptions, limited time offers, perpetual ownership, prepay/paydown, postpay/usage base billing, one-time transactions
▪ Achieve higher flexibility to design unlimited plans with combinations of one-time, recurring and usage-based pricing
▪ Create an unlimited number of price lists across any currency and language for a given product, allowing a single product to be used for different channels and geographies
▪ Gain market share with a powerful promotions and discounts engine
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Easy Management of Accounts, Contracts and Subscriptions
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▪ Support customer hierarchies for flexible invoicing with Parent and Child accounts
▪ Simplify new contract creation with configurable Contract Templates
▪ Gain higher control into contracts and subscriptions lifecycle
▪ Manage amendments easily and support your entitlement management processes
▪ Gain real time visibility into business events with configurable alerts
▪ Ensure a seamless assisted and unassisted sales experience
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Powerful Recurring Billing Engine
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▪ Allow flexible billing periods, including monthly, quarterly, annually
▪ Be prepared for metered billing with fixed and overage fees
▪ Support different proration rules for mid-cycle activity and automate tax calculation
▪ Improve customer service by automatically sending emails with generated invoices
▪ Offer payment convenience with support to full and partial payments processed in multiple currencies
▪ Integrate easily with third party payment gateways
▪ Ensure collections with integrated dunning
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Automatic Revenue Recognition and Accounting Integration
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▪ Plan for your product and services revenues with a specific revenue recognition policy for each of them
▪ Leverage Openbravo financial capabilities for automatic generation of accounting movements (multiple organizations, chart of accounts, currencies and taxes) or integrate easily with your current accounting package
▪ Easily monitor key revenue metrics thanks to Openbravo embedded analytics engine
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Adoption Choices for Customers
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Account Mgmt
Subscription / Contract
Mgmt
Billing Revenue Recognition
Invoicing Service Provisioning
and Metering
Payment Collections
Full Accounting
End-to-End Solution (**)
Billing
Billing & Invoicing & Collections
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Billing & Invoicing
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Openbravo
Legacy (*)
(*) Integrated Legacy Systems, for example CRM, ERP, Provisioning or Metering Systems (**) Option to generate accounting or even to scale up to the entire business by leveraging either the Openbravo Commerce Suite or Openbravo Business Suite solutions
Openbravo used for…
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A truly modular Technology Platform
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▪ Easier to adapt and extend
▪ Smoother updates and upgrades
▪ Easier administration with an integrated Module Management Console
▪ Enable more focus on differentiation and innovation
▪ Experiment with confidence and lower risks
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A Future-Proof Technology Platform
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Cloud-ready Mobile-enabled Interoperable OrchestratedInformative
▪ Leverage embedded analytics to analyze data from various sources in one single repository.
▪ Gain actionable insights that help automate processes, predict behavior, deliver insights to the right person at the right time.
▪ Lower costs and achieve higher agility enabling you to run lean on your IT investment.
▪ Gain full freedom to move from Cloud to On-Premise and the other way around as required for your business.
▪ Gain full freedom to select the devices of your choice thanks to a responsive mobile web technology.
▪ Ensure uninterrupted operations thanks to strong offline support.
▪ Integrate easily to leverage previous IT investments or ensure adoption of future technologies.
▪ Leverage existing integration modules like with SugarCRM and others.
▪ Automate daily operations for higher productivity.
▪ Leverage embedded Business Process Management engine and capacity to define customizable business rules.
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Featured Customer
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+$1.2bn
Cloud Subscription
Business
▪ Need to support a very diverse and growing portfolio of Cloud services, each with different business model and customer entitlements
▪ Lack of support for metered services ▪ Need to increase transparency on subscription data to expand its
usage beyond billing and revenue management in Finance to an enterprise wide collaboration to ensure customer success
▪ Faster go-live. In just 5 months after start of project ▪ The combination of open source and flexible platforms allows to be in
control of this mission critical component of its infrastructure ▪ Ease of integration and interoperability with other systems ▪ High performing and scalable architecture
▪ End-to-end subscription management with full integration with sales orders, provisioning, invoicing and metering capture systems
▪ Increased visibility into the subscription base and reduced effort to manage data quality ▪ Ability to syndicate subscription data beyond Finance ▪ Effective management of cloud subscriptions across over 50 diverse product lines, including IaaS, PaaS
and SaaS ▪ 500+ concurrent users with great level of satisfaction in terms of usability and performance
Why Openbravo
Main Challenges
Results
+$38bn total revenue and +120.000 employees software and technology vendor
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▪ Gain full and flexible support to complex recurring revenue models and the ability to evolve to new ones easily
▪ Reduce time-to-market and experiment with confidence and lower risks
▪ Leverage legacy systems and provide a seamless sales experience across channels
▪ Be ready for growth
▪ Secure competitive TCO for the future
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Web: www.openbravo.com/contactEmail: [email protected] Office: +34 932 725 947India Office: +91 33 4004 7358Mexico Office: +52 559171 1841
Thank you very much for your attention
Important Notice: This document contains privileged and confidential information prohibited to be distributed without prior Openbravo consent