Open2012 empathetic-innovations-health-care
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The Patient Experience Project Jim Agutter College of Architecture + Plannin
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Transcript of Open2012 empathetic-innovations-health-care
The Patient Experience Project
Jim Agutter College of Architecture + Planning
In 2007, the U.S. spent $2.26 trillion on health care, or $7,439 per person, up from $2.1 trillion, or $7,026 per capita, the previous year.
Total Number of All U.S. Registered Hospitals 5,759
Total Staffed Beds in All U.S. Registered Hospitals 955,768
About 20 million Americans undergo surgery with general anesthesia each year.
There are 853,187 physicians in the United States
Numbers of non-institutionalized adults who have ever been diagnosed with cancer: 18.6 million
Empathetic Innovations
The medical patient experience
U of U / Health Care Innovation Lab
The the think tank inspires, coordinates, connects and educates to advance products, services, processes and education related to providing an exceptional patient experience.
Mission
U of U / Health Care Innovation Lab
Structure
2 semester honors college think tank
Multi-disciplinary
Small cohort
Student stipends
Development budget
U of U / Health Care Innovation Lab
DESIGN THINKING is a human centered methodological approach to problem solving that deals with complex ill defined problems
Method
4 Characteristics
Design Thinking
Empathetic
Experimental
Optimistic
dexigner.com
Inclusive
Method
Patient Care Map
Bryn McNerny, Sara Torres, Temitope Adeyemi
Edible Garden
Innovation Lab
Patient-View:An Interface to Improve Patient- Physician Communication
First Step
Begin again
Culture development
Shared experience
Empathy
360 Perspective
Broad range of input
Aesthetic
U of U / Health Care Innovation Lab
Healthcare is a complex humanistic experience, not something that is simply delivered.
U of U / Health Care Innovation Lab
Summary
This multi-disciplinary collaborative supports the Health Sciences mission to continually improve individual and community health and quality of life. The living lab coordinates, connects and educates, to advance products, services, processes and education relating to providing an exceptional patient experience. The Lab provides a unique opportunity to showcase and advance the HSC’s innovative DNA and provides unique experience for students.
