Open TelekOm ClOud · With Open Telekom Cloud, Telekom provides an Infrastructure-as-a-Service...

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Open TelekOm ClOud ServiCe SpeCifiCaTiOnS & addiTiOnal TermS and COndiTiOnS

Transcript of Open TelekOm ClOud · With Open Telekom Cloud, Telekom provides an Infrastructure-as-a-Service...

Page 1: Open TelekOm ClOud · With Open Telekom Cloud, Telekom provides an Infrastructure-as-a-Service service on the basis of OpenStack technology. The Open Telekom Cloud will be provided

Open TelekOm ClOud ServiCe SpeCifiCaTiOnS & addiTiOnal TermS and COndiTiOnS

Page 2: Open TelekOm ClOud · With Open Telekom Cloud, Telekom provides an Infrastructure-as-a-Service service on the basis of OpenStack technology. The Open Telekom Cloud will be provided

Version 4.0, last revision: March 2019

Publication details

Published by

Telekom Deutschland GmbH

Landgrabenweg 151

53227 Bonn, Germany

WEEE-Reg.-Nr. DE60800328

hereinafter referred to as "Telekom" -

Information required by law: https://www.telekom.de/pflichtangaben/compulsory-statement

Copyright

© 2019 All rights reserved, including those of partial reproduction, electronic or photomechanical reproduction and evaluation by data processing methods.

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Contents

1 INTRODUCTION ..................................................................................................................................................... 6

2 SERVICES PROVIDED BY TELEKOM ......................................................................................................................... 6

2.1 PLACE OF SERVICE PROVISION ..................................................................................................................................... 6 2.2 PROVISION OF THE SERVICE ........................................................................................................................................ 6 2.3 VIRTUALIZATION – TENANT ........................................................................................................................................ 6 2.4 OPEN TELEKOM CLOUD SELF-SERVICE PORTAL ................................................................................................................ 7 2.5 SERVICE QUOTAS ...................................................................................................................................................... 8 2.6 OPEN TELEKOM CLOUD API ..................................................................................................................................... 10 2.7 CONSOLE ACCESS TO VIRTUAL MACHINES..................................................................................................................... 10 2.8 SERVICE ADJUSTMENTS IN FAVOR OF THE CUSTOMER ..................................................................................................... 10

3 SERVICES ............................................................................................................................................................. 11

3.1 COMPUTING .......................................................................................................................................................... 11 3.1.1 Elastic Cloud Server ....................................................................................................................................... 11

3.1.1.1 General purpose – s1, c1, c2, m1 ...........................................................................................................................11 3.1.1.2 General purpose – s2 ..............................................................................................................................................12 3.1.1.3 Dedicated general purpose – c3 .............................................................................................................................12 3.1.1.4 Memory optimized II & III .......................................................................................................................................13 3.1.1.5 High performance I .................................................................................................................................................13 3.1.1.6 High performance II ................................................................................................................................................13 3.1.1.7 GPU accelerated (NVIDIA M60 & P100 & V100) .....................................................................................................14 3.1.1.8 Large memory I & II ................................................................................................................................................15 3.1.1.9 Disk intensive I ........................................................................................................................................................15 3.1.1.10 Disk intensive II .......................................................................................................................................................15

3.1.2 Auto Scaling .................................................................................................................................................. 16 3.1.3 Image Management Service ......................................................................................................................... 16

3.1.3.1 Public images ..........................................................................................................................................................16 3.1.3.2 Private images ........................................................................................................................................................17

3.1.4 Dedicated host .............................................................................................................................................. 17 3.1.5 Bare Metal Service ........................................................................................................................................ 18

3.2 DATABASES ........................................................................................................................................................... 19 3.2.1 Relational Database Service .......................................................................................................................... 19 3.2.2 Distributed Cache Service .............................................................................................................................. 20 3.2.3 Document Database Service ......................................................................................................................... 21 3.2.4 Cloud Search Service ..................................................................................................................................... 22

3.3 STORAGE .............................................................................................................................................................. 23 3.3.1 Object Storage Service .................................................................................................................................. 23 3.3.2 Elastic Volume Service ................................................................................................................................... 23 3.3.3 Volume Backup Service ................................................................................................................................. 23 3.3.4 Cloud Server Backup Service ......................................................................................................................... 24 3.3.5 Scalable File Service ...................................................................................................................................... 24

3.4 NETWORK ............................................................................................................................................................. 25 3.4.1 Virtual Private Cloud ..................................................................................................................................... 25 3.4.2 Elastic IP ........................................................................................................................................................ 25 3.4.3 Elastic Load Balancer .................................................................................................................................... 25 3.4.4 Domain Name Service ................................................................................................................................... 25 3.4.5 Direct Connect ............................................................................................................................................... 25 3.4.6 Private Link Access Service ............................................................................................................................ 26 3.4.7 Secure Mail Gateway .................................................................................................................................... 26 3.4.8 NAT Gateway ................................................................................................................................................ 26

3.5 MANAGEMENT & APPLICATION ................................................................................................................................ 26 3.5.1 Cloud Eye ....................................................................................................................................................... 26

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3.5.2 Cloud Trace Service ....................................................................................................................................... 26 3.5.3 Simple Message Notification ........................................................................................................................ 27 3.5.4 Distributed Message Service ......................................................................................................................... 27 3.5.5 Tag Management Service ............................................................................................................................. 27 3.5.6 OpenStack Projects ....................................................................................................................................... 27 3.5.7 Resource Template Service ........................................................................................................................... 27 3.5.8 Identity and Access Management ................................................................................................................. 27

3.6 DISASTER RECOVERY CAPABILITY ................................................................................................................................ 28 3.7 CLOUD CONTAINER ENGINE ..................................................................................................................................... 28 3.8 WORKSPACE ......................................................................................................................................................... 29

3.8.1 Workspace flavor .......................................................................................................................................... 29 3.8.2 Dedicated Host for Workspace ..................................................................................................................... 29

3.9 DATA ANALYSIS ...................................................................................................................................................... 30 3.9.1 MapReduce Service ....................................................................................................................................... 30 3.9.2 Data Warehouse Service ............................................................................................................................... 32 3.9.3 Data Ingestion Service................................................................................................................................... 32

3.10 SECURITY .............................................................................................................................................................. 33 3.10.1 Anti-DDoS ................................................................................................................................................. 33 3.10.2 Key Management Service ......................................................................................................................... 33 3.10.3 Web Application Firewall .......................................................................................................................... 33

3.11 RIGHTS OF USE, LICENSES ......................................................................................................................................... 34 3.11.1 General provisions .................................................................................................................................... 34 3.11.2 Individual licensing provisions .................................................................................................................. 34

3.12 OPTIONAL SERVICES ................................................................................................................................................ 36 3.12.1 Enterprise Agreement ............................................................................................................................... 36 3.12.2 Mobile Storage Solution ........................................................................................................................... 36 3.12.3 Prepaid Storage ........................................................................................................................................ 36 3.12.4 Preview and beta versions ........................................................................................................................ 37

3.12.4.1 Special conditions for preview and beta versions ..................................................................................................37 3.12.4.2 Storage Disaster Recovery Service .........................................................................................................................37 3.12.4.3 Enterprise Dashboard .............................................................................................................................................37

3.12.5 EthernetConnect & IntraSelect ................................................................................................................. 37

4 SERVICE LEVELS ................................................................................................................................................... 38

4.1 SERVICE TRANSFER POINT ......................................................................................................................................... 38 4.2 PLATFORM (IAAS LEVEL) AVAILABILITY ........................................................................................................................ 38 4.3 EXCUSED EVENTS .................................................................................................................................................... 38 4.4 UPTIME ................................................................................................................................................................ 39 4.5 CUSTOMER SUPPORT IN THE EVENT OF AN INCIDENT ...................................................................................................... 39 4.6 MAINTENANCE WINDOWS........................................................................................................................................ 39

5 THE CUSTOMER'S DUTIES TO COOPERATE ........................................................................................................... 40

6 CHARGES ............................................................................................................................................................. 42

6.1 METHOD FOR CALCULATING CHARGES ........................................................................................................................ 42 6.1.1 Computing ..................................................................................................................................................... 42 6.1.2 Storage .......................................................................................................................................................... 43

6.2 COMPUTING .......................................................................................................................................................... 44 6.2.1 Elastic Cloud Server ....................................................................................................................................... 44

6.2.1.1 General purpose – s1, c1, c2, m1 ...........................................................................................................................44 6.2.1.2 General purpose – s2 ..............................................................................................................................................47 6.2.1.3 Dedicated general purpose – c3 .............................................................................................................................50 6.2.1.4 Memory optimized II & III .......................................................................................................................................52 6.2.1.5 High performance I .................................................................................................................................................53 6.2.1.6 High performance II ................................................................................................................................................55 6.2.1.7 GPU accelerated (NVIDIA M60 & P100 & V100) .....................................................................................................56 6.2.1.8 Large memory I & II ................................................................................................................................................57

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6.2.1.9 Disk intensive I & II .................................................................................................................................................58 6.2.2 Auto Scaling .................................................................................................................................................. 59 6.2.3 Image Management Service ......................................................................................................................... 59 6.2.4 Dedicated host .............................................................................................................................................. 59 6.2.5 Bare Metal Server ......................................................................................................................................... 60

6.3 DATABASES ........................................................................................................................................................... 61 6.3.1 Relational Database Service .......................................................................................................................... 61

6.3.1.1 MySQL ....................................................................................................................................................................61 6.3.1.2 PostgreSQL .............................................................................................................................................................62 6.3.1.3 Microsoft SQL Server ..............................................................................................................................................63 6.3.1.4 Relational Database Service – Storage & Backup ...................................................................................................63

6.3.2 Distributed Cache Service .............................................................................................................................. 64 6.3.3 Document Database Service ......................................................................................................................... 65 6.3.4 Cloud Search Service ..................................................................................................................................... 65

6.4 STORAGE .............................................................................................................................................................. 66 6.4.1 Object Storage Service .................................................................................................................................. 66 6.4.2 Elastic Volume & Volume Backup & Cloud Server Backup Service & Prepaid Storage .................................. 67 6.4.3 Scalable File Service ...................................................................................................................................... 67

6.5 NETWORKING ........................................................................................................................................................ 68 6.5.1 Virtual Private Cloud/Elastic IP/Elastic Load Balancer .................................................................................. 68 6.5.2 Domain Name Service ................................................................................................................................... 68 6.5.3 Direct Connect ............................................................................................................................................... 69 6.5.4 Private Link Access Service – EthernetConnect ............................................................................................. 69 6.5.5 Private Link Access Service – IntraSelect (VPN) ............................................................................................. 70 6.5.6 Secure Mail Gateway .................................................................................................................................... 70 6.5.7 NAT Gateway ................................................................................................................................................ 71

6.6 MANAGEMENT & APPLICATION ................................................................................................................................ 71 6.6.1 Cloud Eye ....................................................................................................................................................... 71 6.6.2 Cloud Trace Service ....................................................................................................................................... 71 6.6.3 Simple Message Notification ........................................................................................................................ 71 6.6.4 Distributed Message Service ......................................................................................................................... 72 6.6.5 OpenStack Projects ....................................................................................................................................... 72 6.6.6 Resource Template Service ........................................................................................................................... 72

6.7 SECURITY .............................................................................................................................................................. 72 6.7.1 Anti-DDoS ...................................................................................................................................................... 72 6.7.2 Key Management Service .............................................................................................................................. 72 6.7.3 Web Application Firewall .............................................................................................................................. 72

6.8 CLOUD CONTAINER ENGINE ..................................................................................................................................... 73 6.9 WORKSPACE ......................................................................................................................................................... 73 6.10 DATA ANALYSIS ...................................................................................................................................................... 74

6.10.1 MapReduce Service ................................................................................................................................... 74 6.10.2 Data Warehouse Service ........................................................................................................................... 74 6.10.3 Data Ingestion Service .............................................................................................................................. 75

6.11 PREVIEW AND BETA VERSIONS ................................................................................................................................... 75 6.11.1 Storage Disaster Recovery Service ............................................................................................................ 75 6.11.2 Enterprise Dashboard ............................................................................................................................... 75

7 TERMINATION/MINIMUM LEASE PERIODS .......................................................................................................... 76

7.1 MINIMUM LEASE PERIODS ........................................................................................................................................ 76 7.2 TERMINATION OF THE SERVICES ................................................................................................................................. 76

8 LIST OF ABBREVIATIONS/GLOSSARY .................................................................................................................... 77

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1 Introduction

With Open Telekom Cloud, Telekom provides an Infrastructure-as-a-Service service on the basis of OpenStack technology. The Open Telekom Cloud will be provided as a public cloud variant. The infrastructure services of the Open Telekom Cloud are configured via a self-service portal or via programmable interfaces (API). The Open Telekom Cloud offers the following functions:

Computing: Virtual server types with different computing powers Storage: Virtual volume and object storage Network: Virtual network services with public and private IP addresses

2 Services provided by Telekom

2.1 Place of service provision The Open Telekom Cloud platform will be provided in German data centers of the Deutsche Telekom AG Group.

2.2 Provision of the service After commissioning, a tenant with a dedicated logically isolated virtual private cloud will be set up for the customer, for which the customer will receive its own administrator account. Telekom will provide an automatically generated initial password.

During initial setup, the customer will be emailed the access data and the URL to the self-service portal if they do not yet have access to this portal.

The customer will also receive an email about setting up the service (Ready-for-Service email). Upon transmission of this email, but at the latest upon start of use, the service will be set up.

Changes to the configurations under the standard described below can be ordered via Telekom Sales.

2.3 Virtualization – tenant A tenant extends across two physical data centers ("availability zones"). In order to map the separation of the different customer areas, a dedicated tenant is assigned to each customer contract. The tenant is the topmost network delimitation and ensures customer separation. A customer may use multiple tenants.

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2.4 Open Telekom Cloud self-service portal The self-service portal, as a web application, is only accessible via HTTPS. The customer requires its access data to log in. As soon as the session is authenticated, the customer can call up the available functions.

The Open Telekom Cloud self-service portal enables the customer to manage its services and obtain resources within the assigned tenants. The Open Telekom Cloud self-service portal is available in English and offers the following functions:

Computing - Control functions for virtual machines (VM) – create, start, stop, restart, delete, prepare image, and

connect to a console

Storage/backup - Display, create, edit, monitor, and delete storage volume and backups - Create and manage containers and objects

Access and security

- Display, prepare, edit, and delete users and user groups - Display, prepare, edit, and delete security groups and rules - Observe, create, edit, and delete key pairs

Networking

- Display the network topology; create, edit, and delete the public networks - Create and manage subnets Map and delete IP addresses to/from virtual machines - Create, edit, and delete VPN tunnels

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2.5 Service quotas Quotas are virtual resource limitations that allow customers to limit their costs. The quotas apply per tenant or OpenStack project and may be increased at the customer's request.

The following quotas apply by default:

Service Resource type Default quota

Elastic Cloud Server

Instances 10

vCPUs 40

Memory (GB) 1,600

Auto Scaling

Scaling Group 25

Scaling Config 100

Image Management Service Image 100

Elastic Volume Service

Volumes 50

Volumes Gigabyte (GB) 12,500

Snapshot 3,000

Volume Backup Service Backup 1,800

Virtual Private Cloud

VPC 10

Subnet 100

Security Group 100

Security Group Rule 500

Elastic IP 3

VPN 5

VPC Peering 50

Firewall Rules 200

Elastic Load Balancer

Classic Load Balancer 5

Classic Load Balancer Listener 5

Enhanced Load Balancer 10

Enhanced Load Balancer Listener 10

Public Zone 50

Domain Name Service

Private Zone 50

Record Set 500

PTR record 50

Cloud Eye Alert 100

Identity and Access Management

Users 50

User Group 10

Identity Provider 10

Agency 10

OpenStack Projects 2

Relational Database Service Instances 50

Distributed Cache Service

Instances 5

Memory (GB) 400

Cloud Container Engine Cluster 2

Workspace

Instances 100

Cores 800

Memory (GB) 1,600

Disk 220

Disk Capacity (GB) 1,600

Dedicated host 10

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Service Resource type Default quota

Dedicated host

High performance – h1 5

General purpose – general 5

General purpose – s2 2

Dedicated general purpose – c3 2

Memory optimized – m3 2

General purpose – s2-medium 2

Key Management Service

Keys 100

Grant per CMK 100

Data Ingestion Service

Common Partition 50

Advanced Partition 10

Data Warehouse Service Node 32

Cloud Server Backup Service

Backup 600

Backup Capacity (GB) 10,240

Tag Management Service Predefined tag 500

Distributed Message Service Queue 5

Document Database Service

Cluster 10

Replica set 50

Cloud Search Service

Node 10

vCPU 40

Memory (GB) 160

Disk capacity (GB) 12,500

Resource Template Service Stack 100

Storage Disaster Recovery Service

Protection Group 10

Replication pair 100

Scalable File Service

File system capacity (GB) 512,000

File system 10

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2.6 Open Telekom Cloud API In addition to the Open Telekom Cloud self-service portal, tenants may also deploy OpenStack APIs while using standard OpenStack command line tools in order to provide new and manage existing resources via web service interfaces.

Through REST API calls, this API supports customers in the fully-automated provisioning of cloud resources.

Further information on the Open Telekom Cloud API is available in the Open Telekom Cloud self-service portal under "Help Center."

The APIs are standardized and can always be retrieved in the latest version at https://docs.otc.t-systems.com/.

2.7 Console access to virtual machines The Open Telekom Cloud self-service portal provides virtual network computing (VNC) consoles for remote login.

2.8 Service adjustments in favor of the customer Telekom reserves the right to make unilateral changes to the service and to reduce charges in favor of the customer. The customer agrees to these adjustments in advance when signing the agreement. By deviation from the agreed requirement for the written form, Telekom will notify the customer of any changes by sending updated versions of the existing contractual documents that will, once sent, replace the existing documents and become part of the agreement.

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3 Services

3.1 Computing

3.1.1 Elastic Cloud Server

The Elastic Cloud Server, as a virtual computing server, consists of a processor (vCPU), memory (RAM), OS image (operating system, public or private image), and block storage (Elastic Volume Service (EVS)).

The customer can choose between pre-assembled Elastic Cloud Server types called flavors. When the customer selects vCPU, RAM, storage, and image, Telekom automatically provides it with the selected Elastic Cloud Server flavor.

The Open Telekom Cloud self-service portal provides virtual network computing (VNC) consoles.

A distinction is made between the following Elastic Cloud Server types:

a) General purpose: vCPU/RAM ratio– 1:1 (c1); 1:2 (c2); 1:4 (s1); 1:8 (m1) b) General purpose (s2): vCPU/RAM ratio – 1:1; 1:2; 1:4; 1:8 c) Dedicated general-purpose (c3): vCPU/RAM ratio – 1:2; 1:4; 1 vCPU corresponds to a physical core d) Memory optimized I & II (m2/m3): 1 vCPU corresponds to a physical core e) High performance I (h1): 1 vCPU corresponds to a physical core f) Disk intensive (d1/d2): vCPU/RAM ratio – 1:8, contain local hard disks

3.1.1.1 General purpose – s1, c1, c2, m1

1Dependent on the operating system selected; details upon selection of the image

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM EVS hard disk

size EVS hard disk

types

s1.medium XEN 1 4 GB up to 32 TB1 SATA/SAS/SSD

s1.large XEN 2 8 GB up to 32 TB1 SATA/SAS/SSD

s1.xlarge XEN 4 16 GB up to 32 TB1 SATA/SAS/SSD

s1.2xlarge XEN 8 32 GB up to 32 TB1 SATA/SAS/SSD

s1.4xlarge XEN 16 64 GB up to 32 TB1 SATA/SAS/SSD

s1.8xlarge XEN 32 128 GB up to 32 TB1 SATA/SAS/SSD

c1.medium XEN 1 1 GB up to 32 TB1 SATA/SAS/SSD

c1.large XEN 2 2 GB up to 32 TB1 SATA/SAS/SSD

c1.xlarge XEN 4 4 GB up to 32 TB1 SATA/SAS/SSD

c1.2xlarge XEN 8 8 GB up to 32 TB1 SATA/SAS/SSD

c1.4xlarge XEN 16 16 GB up to 32 TB1 SATA/SAS/SSD

c1.8xlarge XEN 32 32 GB up to 32 TB1 SATA/SAS/SSD

c2.medium XEN 1 2 GB up to 32 TB1 SATA/SAS/SSD

c2.large XEN 2 4 GB up to 32 TB1 SATA/SAS/SSD

c2.xlarge XEN 4 8 GB up to 32 TB1 SATA/SAS/SSD

c2.2xlarge XEN 8 16 GB up to 32 TB1 SATA/SAS/SSD

c2.4xlarge XEN 16 32 GB up to 32 TB1 SATA/SAS/SSD

c2.8xlarge XEN 32 64 GB up to 32 TB1 SATA/SAS/SSD

m1.medium XEN 1 8 GB up to 32 TB1 SATA/SAS/SSD

m1.large XEN 2 16 GB up to 32 TB1 SATA/SAS/SSD

m1.xlarge XEN 4 32 GB up to 32 TB1 SATA/SAS/SSD

m1.2xlarge XEN 8 64 GB up to 32 TB1 SATA/SAS/SSD

m1.4xlarge XEN 16 128 GB up to 32 TB1 SATA/SAS/SSD

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3.1.1.2 General purpose – s2

1Dependent on the operating system selected; details upon selection of the image

3.1.1.3 Dedicated general purpose – c3

1Dependent on the operating system selected; details upon selection of the image

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM EVS hard disk

size EVS hard disk

types

s2.medium1 KVM 1 1 GB up to 32 TB1 SATA/SAS/SSD

s2.large.1 KVM 2 2 GB up to 32 TB1 SATA/SAS/SSD

s2.xlarge.1 KVM 4 4 GB up to 32 TB1 SATA/SAS/SSD

s2.2xlarge.1 KVM 8 8 GB up to 32 TB1 SATA/SAS/SSD

s2.4xlarge.1 KVM 16 16 GB up to 32 TB1 SATA/SAS/SSD

s2.8xlarge.1 KVM 32 32 GB up to 32 TB1 SATA/SAS/SSD

s2.medium.2 KVM 1 2 GB up to 32 TB1 SATA/SAS/SSD

s2.large.2 KVM 2 4 GB up to 32 TB1 SATA/SAS/SSD

s2.xlarge.2 KVM 4 8 GB up to 32 TB1 SATA/SAS/SSD

s2.2xlarge.2 KVM 8 16 GB up to 32 TB1 SATA/SAS/SSD

s2.4xlarge.2 KVM 16 32 GB up to 32 TB1 SATA/SAS/SSD

s2.8xlarge.2 KVM 32 64 GB up to 32 TB1 SATA/SAS/SSD

s2.medium.4 KVM 1 4 GB up to 32 TB1 SATA/SAS/SSD

s2.large.4 KVM 2 8 GB up to 32 TB1 SATA/SAS/SSD

s2.xlarge.4 KVM 4 16 GB up to 32 TB1 SATA/SAS/SSD

s2.2xlarge.4 KVM 8 32 GB up to 32 TB1 SATA/SAS/SSD

s2.4xlarge.4 KVM 16 64 GB up to 32 TB1 SATA/SAS/SSD

s2.8xlarge.4 KVM 32 128 GB up to 32 TB1 SATA/SAS/SSD

s2.medium.8 KVM 1 8 GB up to 32 TB1 SATA/SAS/SSD

s2.large.8 KVM 2 16 GB up to 32 TB1 SATA/SAS/SSD

s2.xlarge.8 KVM 4 32 GB up to 32 TB1 SATA/SAS/SSD

s2.2xlarge.8 KVM 8 64 GB up to 32 TB1 SATA/SAS/SSD

s2.4xlarge.8 KVM 16 128 GB up to 32 TB1 SATA/SAS/SSD

s2.8xlarge.8 KVM 32 256 GB up to 32 TB1 SATA/SAS/SSD

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM EVS hard disk

size EVS hard disk

types

c3.large.2 KVM 2 4 GB up to 32 TB1 SATA/SAS/SSD

c3.xlarge.2 KVM 4 8 GB up to 32 TB1 SATA/SAS/SSD

c3.2xlarge.2 KVM 8 16 GB up to 32 TB1 SATA/SAS/SSD

c3.4xlarge.2 KVM 16 32 GB up to 32 TB1 SATA/SAS/SSD

c3.8xlarge.2 KVM 32 64 GB up to 32 TB1 SATA/SAS/SSD

c3.15xlarge.2 KVM 60 128 GB up to 32 TB1 SATA/SAS/SSD

c3.large.4 KVM 2 8 GB up to 32 TB1 SATA/SAS/SSD

c3.xlarge.4 KVM 4 16 GB up to 32 TB1 SATA/SAS/SSD

c3.2xlarge.4 KVM 8 32 GB up to 32 TB1 SATA/SAS/SSD

c3.4xlarge.4 KVM 16 64 GB up to 32 TB1 SATA/SAS/SSD

c3.8xlarge.4 KVM 32 128 GB up to 32 TB1 SATA/SAS/SSD

c3.15xlarge.4 KVM 60 256 GB up to 32 TB1 SATA/SAS/SSD

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3.1.1.4 Memory optimized II & III

1Dependent on the operating system selected; details upon selection of the image

3.1.1.5 High performance I

1Dependent on the operating system selected; details upon selection of the image

3.1.1.6 High performance II

Optimized flavor with InfiniBand network adapters with and without local NVMe SSD hard disks directly in the physical host for scientific computing.

1Dependent on the operating system selected; details upon selection of the image

Elastic Cloud Server flavor (type) Hypervisor vCPU

(quantity)

RAM EVS hard disk

size EVS hard disk

types

Memory optimized II – m2.8xlarge.8 KVM 32 256 GB up to 32 TB1 SATA/SAS/SSD

Memory optimized III – m3.large.8 KVM 2 16 GB up to 32 TB1 SATA/SAS/SSD

Memory optimized III – m3.xlarge.8 KVM 4 32 GB up to 32 TB1 SATA/SAS/SSD

Memory optimized III – m3.2xlarge.8 KVM 8 64 GB up to 32 TB1 SATA/SAS/SSD

Memory optimized III – m3.4xlarge.8 KVM 16 128 GB up to 32 TB1 SATA/SAS/SSD

Memory optimized III – m3.8xlarge.8 KVM 32 256 GB up to 32 TB1 SATA/SAS/SSD

Memory optimized III – m3.15xlarge.8 KVM 60 512 GB up to 32 TB1 SATA/SAS/SSD

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM EVS hard disk

size EVS hard disk

types

h1.large XEN 2 4 GB up to 32 TB1 SATA/SAS/SSD

h1.xlarge XEN 4 8 GB up to 32 TB1 SATA/SAS/SSD

h1.2xlarge XEN 8 16 GB up to 32 TB1 SATA/SAS/SSD

h1.4xlarge XEN 16 32 GB up to 32 TB1 SATA/SAS/SSD

h1.8xlarge XEN 32 64 GB up to 32 TB1 SATA/SAS/SSD

h1.large.4 XEN 2 8 GB up to 32 TB1 SATA/SAS/SSD

h1.xlarge.4 XEN 4 16 GB up to 32 TB1 SATA/SAS/SSD

h1.2xlarge.4 XEN 8 32 GB up to 32 TB1 SATA/SAS/SSD

h1.4xlarge.4 XEN 16 64 GB up to 32 TB1 SATA/SAS/SSD

h1.8xlarge.4 XEN 32 128 GB up to 32 TB1 SATA/SAS/SSD

h1.large.8 XEN 2 16 GB up to 32 TB1 SATA/SAS/SSD

h1.xlarge.8 XEN 4 32 GB up to 32 TB1 SATA/SAS/SSD

h1.2xlarge.8 XEN 8 64 GB up to 32 TB1 SATA/SAS/SSD

h1.4xlarge.8 XEN 16 128 GB up to 32 TB1 SATA/SAS/SSD

h1.8xlarge.8 XEN 32 256 GB up to 32 TB1 SATA/SAS/SSD

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM Local cache hard disks

EVS hard disk size

EVS hard disk types

h2.3xlarge.10 KVM 16 128 GB 1x 3.2 TB up to 32 TB1 SATA/SAS/SSD

h2.3xlarge.20 KVM 16 256 GB 1x 3.2 TB up to 32 TB1 SATA/SAS/SSD

hl1.8xlarge.8 KVM

32 256 GB - up to 32 TB1 SAS/SSD – InfiniBand

optimized

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3.1.1.7 GPU accelerated (NVIDIA M60 & P100 & V100)

Optimized flavor based on NVIDIA M60, P100, and V100 graphics cards for graphics and compute-intensive applications.

1Dependent on the operating system selected; details upon selection of the image

The g2 flavor has direct access (GPU pass-through) to the GPU of the NVIDIA M60 graphics card.

1Dependent on the operating system selected; details upon selection of the image

The p1 flavor has direct access (GPU pass-through) to the GPU of the NVIDIA P100 graphics card and also has local NVMe SSD hard disks.

1Dependent on the operating system selected; details upon selection of the image

The p2 flavor has direct access (GPU pass-through) to the GPU of the NVIDIA V100 graphics card and also has local NVMe SSD hard disks.

1Dependent on the operating system selected; details upon selection of the image

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM vGPU GPU type EVS hard disk

size EVS hard disk

types

g1.xlarge XEN 4 8 GB 1 NVIDIA M60-1Q up to 32 TB1 SATA/SAS/SSD

g1.2xlarge XEN 8 16 GB 1 NVIDIA M60-1Q up to 32 TB1 SATA/SAS/SSD

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM GPU GPU RAM

GPU type EVS hard disk

size EVS hard disk

types

g2.2xlarge XEN 8 64 GB 1 8 GB NVIDIA M60 up to 32 TB1 SATA/SAS/SSD

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM GPU GPU type Local

cache hard disks

EVS hard disk size

EVS hard disk types

p1.2xlarge.8 KVM 8 64 GB 1 NVIDIA P100 1x 800 GB up to 32 TB1 SATA/SAS/SSD

p1.4xlarge.8 KVM 16 128 GB 2 NVIDIA P100 2x 800 GB up to 32 TB1 SATA/SAS/SSD

p1.8xlarge.8 KVM 32 256 GB 4 NVIDIA P100 4x 800 GB up to 32 TB1 SATA/SAS/SSD

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity)

RAM GPU GPU type Local cache hard disks

EVS hard disk size

EVS hard disk types

p2.2xlarge.8 KVM 8 64 GB 1 NVIDIA V100 1x 800 GB up to 32 TB1 SATA/SAS/SSD

p2.4xlarge.8 KVM 16 128 GB 2 NVIDIA V100 2x 800 GB up to 32 TB1 SATA/SAS/SSD

p2.8xlarge.8 KVM 32 256 GB 4 NVIDIA V100 4x 800 GB up to 32 TB1 SATA/SAS/SSD

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3.1.1.8 Large memory I & II

Optimized flavor for highly-scaled Enterprise applications of the type "in-memory computing."

1Dependent on the operating system selected; details upon selection of the image

3.1.1.9 Disk intensive I

Optimized flavor with hard disks directly in the physical host for big data applications and applications with high read/write performance requirements.

1Dependent on the operating system selected; details upon selection of the image

3.1.1.10 Disk intensive II

Optimized flavor with hard disks directly in the physical host for big data applications and applications with high read/write performance requirements.

1Dependent on the operating system selected; details upon selection of the image

Elastic Cloud Server flavor (type) Hypervisor vCPU

(quantity) RAM

EVS hard disk size

EVS hard disk types

Large memory I no. 1 – e1.xlarge XEN 4 128 GB up to 32 TB1 SAS/SSD – InfiniBand optimized

Large memory I no. 2 – e1.2xlarge XEN 8 256 GB up to 32 TB1 SAS/SSD – InfiniBand optimized

Large memory I no. 3 – e1.4xlarge XEN 16 470 GB up to 32 TB1 SAS/SSD – InfiniBand optimized

Large memory I no. 4 – e1.8xlarge XEN 32 940 GB up to 32 TB1 SAS/SSD – InfiniBand optimized

Large memory II no. 1 – e2.2xlarge XEN 8 128 GB up to 32 TB1 SAS/SSD – InfiniBand optimized

Large memory II no. 2 – e2.3xlarge XEN 12 256 GB up to 32 TB1 SAS/SSD – InfiniBand optimized

Large memory II no. 3 – e2.4xlarge XEN 18 445 GB up to 32 TB1 SAS/SSD – InfiniBand optimized

Large memory II no. 4 – e2.9xlarge XEN 36 890 GB up to 32 TB1 SAS/SSD – InfiniBand optimized

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity) RAM

Local hard disks

EVS hard disk size

EVS hard disk types

d1.xlarge XEN 4 32 GB 3x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

d1.2xlarge XEN 8 64 GB 6x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

d1.4xlarge XEN 16 128 GB 12x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

d1.8xlarge XEN 36 256 GB 24x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

Elastic Cloud Server flavor (type)

Hypervisor vCPU

(quantity) RAM

Local hard disks

EVS hard disk size

EVS hard disk types

d2.xlarge.8 KVM 4 32 GB 2x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

d2.2xlarge.8 KVM 8 64 GB 4x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

d2.4xlarge.8 KVM 16 128 GB 8x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

d2.6xlarge.8 KVM 24 192 GB 12x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

d2.8xlarge.8 KVM 32 256 GB 16x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

d2.15xlarge.9 KVM 60 540 GB 24x 1.8 TB SAS up to 32 TB1 SATA/SAS/SSD

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3.1.2 Auto Scaling

When activated by the customer, auto-scaling uses the customer's specified conditions for the automatic adjustment (scale in and scale out) of its resources. In the process, auto-scaling interacts with the Elastic Cloud Server, Cloud Eye, Elastic Load Balancer, Elastic Volume Service, and Elastic IP.

3.1.3 Image Management Service

The Image Management Service enables Telekom to manage pre-configured operating system images (public images) as well as customer-specific images. Every Elastic Cloud Server must be assigned an image by the customer.

3.1.3.1 Public images

The following public images are provided by Telekom:

i. Community Linux derivatives based on:

openSUSE 42.x

CentOS 6.x & 7.x

Debian 8.x & 9.x

Fedora 26 & 27 & 28 & 29

EulerOS 2.x

ii. Ubuntu

Ubuntu 14.04.x & 16.04.x & 18.04.x

iii. SUSE Enterprise Linux (SLES)

SUSE Enterprise Linux 11 & 12 & 15

iv. Oracle Linux

Oracle Linux 6.x & 7.x

v. Red Hat Enterprise Linux

Red Hat Enterprise Linux 6.x & 7.x

vi. Microsoft Windows

Microsoft Windows 2008 Enterprise R2 SP1 English

Microsoft Windows 2012 R2 Standard English

Windows Server 2016 Standard & Core English

Windows Server 2019 Standard English

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The full list of available public images including a compatibility matrix can be viewed at https://imagefactory.otc.t-systems.com/flavor-list.

3.1.3.2 Private images

The customer has the opportunity to upload its own "private images" to the Image Management Service or to create them on the basis of an Elastic Cloud Server.

3.1.4 Dedicated host

With the Dedicated Host, the Open Telekom Cloud provides isolated and dedicated physical servers (known as dedicated hosts). Provision, monitoring, and resource management are undertaken via the self-service portal.

The following dedicated hosts are available to the customer for selection in the Open Telekom Cloud self-service portal:

* The respective hardware pool can contain different processor types, the selection cannot be influenced.

Dedicated host type

Sockets Cores per

socket Hypervisor

Hardware Specifications*

vCPUs Supported Elastic

Cloud Servers

General purpose – general

2 12 XEN

Intel Xeon E5-2658A v3 (30 MB cache, 2.20 GHz) or

Intel Xeon E5-2658 v4 (35 MB cache, 2.30 GHz)

264 GB RAM

72 General purpose

(s1, c1, c2, and m1)

General purpose – s2

2 22 KVM Intel Xeon Gold 6161

(30.25 MB cache, 2.20 GHz)

704 GB RAM

144 General purpose

(s2)

General purpose – s2-medium

2 12 KVM Intel Xeon Gold 5118

(16.5 MB cache, 2.30 GHz)

328 GB RAM

72 General purpose

(s2)

Dedicated general purpose – c3

2 18 KVM Intel Xeon Gold 6151

(24.75 MB cache, 3.0 GHz)

256 GB RAM

60 Dedicated general-

purpose (c3)

Memory optimized – m3

2 18 KVM Intel Xeon Gold 6151

(24.75 MB cache, 3.0 GHz)

512 GB RAM

60 Memory optimized

(m3)

High performance – h1

2 12 XEN

Intel Xeon E5-2690 v3 (30 MB cache, 2.60 GHz) or

Intel Xeon E5-2690 v4 (35 MB cache, 2.60 GHz)

264 GB RAM

36 High performance

(h1)

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3.1.5 Bare Metal Service

The Bare Metal Service includes physical, non-virtualized servers isolated from the Open Telekom Cloud.

The following Bare Metal Hosts are available to the customer:

A compatibility matrix of the supported operating systems can be viewed at https://imagefactory.otc.t-systems.com/flavor-list.

Bare Metal type Sockets Cores per

socket Hardware

Specifications

physical.o2.medium 2 8

Intel Xeon E5-2667 v4 (25 MB cache, 3.2 GHz)

256 GB RAM

2x 800 GB local SSD (RAID 1)

1x 1.6 TB NVMe SSD

2x Dual 10GE NIC

physical.m2.medium 4 24

Intel Xeon E7-8890 v4 (60 MB cache, 2.2 GHz)

2 TB RAM

2x 600GB local SAS (RAID 1)

7x 1.8 TB local SSD (RAID 5)

2x 1.6 TB NVMe SSD

2x Dual 10GE NIC

physical.m2.xlarge 4 24

Intel Xeon E7-8890 v4 (60 MB cache, 2.2 GHz)

4 TB RAM

2x 600 GB local SAS (RAID 1)

7x 1.8 TB local SSD (RAID 5)

2x 1.6 TB NVMe SSD

2x Dual 10GE NIC

physical.p1.large 2 14

Intel Xeon E5-2690 v4 (35 MB cache, 2.6 GHz)

512 GB RAM

8x NVIDIA P100

2x 600 GB local SAS

6x 800 GB NVMe SSD

2x Dual 10GE NIC

1x 100 GBit/s InfiniBand network

physical.p2.large 2 14

Intel Xeon E5-2690 v4 (35 MB cache, 2.6 GHz)

512 GB RAM

8x NVIDIA V100

2x 600 GB local SAS

6x 800 GB NVMe SSD

2x Dual 10GE NIC

1x 100 GBit/s InfiniBand network

physical.h2.large 2 18

Intel Xeon Gold 6151 v5 (60 MB cache, 3.0 GHz)

192 GB RAM

1x 1.6 TB NVMe SSD

2x Dual 10GE NIC

1x 100 GBit/s InfiniBand network

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3.2 Databases

3.2.1 Relational Database Service

The service enables the customer to create a relational online database. The customer is provided with operational tools for automatic provisioning, maintenance, monitoring, backup, and recovery of the database. The point-in-time recovery function enables the customer to recover the database for the last 35 days. Each database version is available as a synchronous primary/standby or single instance.

The following databases are available for selection:

MySQL versions 5.6.x and 5.7.x (Community version) PostgreSQL versions 9.5.x, 9.6.x, and 10.0.x (Community version) Microsoft SQL Server 2014 Standard Edition SP2 (MS SQL Server) Microsoft SQL Server 2016 Standard and Enterprise Edition

The following pre-assembled flavors are available to customers via the Open Telekom Cloud self-service portal for using the Relational Database Service:

The Elastic Volume Service to be used with the above flavors has the following characteristics:

Hard disk size: 40 GB to 4 TB Hard disk type: SATA and SSD

Relational Database Service flavor (type)

vCPU (quantity

) RAM MySQL

PostgreSQL

MS SQL Server

db.c2.medium 1 2 GB X X

db.s1.medium 1 4 GB X X

db.c2.large 2 4 GB X X

db.s1.large 2 8 GB X X

db.m1.large 2 16 GB X X

db.c2.xlarge 4 8 GB X X X

db.s1.xlarge 4 16 GB X X X

db.m1.xlarge 4 32 GB X X X

db.s1.2xlarge 8 32 GB X X X

db.m1.2xlarge 8 64 GB X X X

db.m1.4xlarge 16 128 GB X

db.m1.8xlarge 32 256 GB X

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3.2.2 Distributed Cache Service

Distributed Cache Service allows the customer to create a NoSQL in-memory database based on Redis 3.0.7.

The customer is provided with operational tools for automatic provisioning, maintenance, monitoring, backup, and recovery of the database.

The following pre-assembled flavors are available to customers via the Open Telekom Cloud self-service portal for using the Distributed Cache Service; there are two different variants:

Single node: each distributed cache instance only runs on one cache node. Master/Standby node: the Distributed Cache instances run in "Master/Slave" mode.

Cluster node: the Distributed Cache instances run in "Cluster" mode.

Distributed Cache Service flavor (type)

Total memory Usable memory

Single node Usable memory

Master/Standby node

Max. number of connections

Maximum bandwidth

Single node and Master/Standby node

2 GB 1.5 GB 1.5 GB 10,000 400 Mbit/s

4 GB 3.2 GB 3.2 GB 10,000 400 Mbit/s

8 GB 6.8 GB 6.4 GB 10,000 1,520 Mbit/s

16 GB 13.6 GB 12.8 GB 10,000 3,040 Mbit/s

32 GB 27.2 GB 25.6 GB 10,000 3,040 Mbit/s

64 GB 58.2 GB 51.2 GB 12,000 3,040 Mbit/s

Distributed Cache Service flavor (type)

Total memory Usable memory Max. number of

connections Maximum bandwidth

Cluster node 64 GB 64 GB 20,000 2,000 Mbit/s

128 GB 128 GB 20,000 2,000 Mbit/s

256 GB 256 GB 20,000 2,000 Mbit/s

512 GB 512 GB 20,000 2,000 Mbit/s

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3.2.3 Document Database Service

The Document Database Service enables the customer to create a NoSQL database. The service supports the MongoDB protocol based on Community version 3.2. The customer is provided with operational tools for automatic provisioning, scaling, maintenance, monitoring, backup, and recovery of the database.

The Cluster and Replica Set modes with the following pre-assembled flavors are available to customers via the Open Telekom Cloud self-service portal for using the Document Database Service:

Cluster mode

The minimum configuration of a Document Database instance consists of 2x Mongo nodes, 2x Shard nodes and 1x Config node.

Replica set

Document Database Service (type)

vCPU (quantity

) RAM EVS hard disk size

EVS hard disk types

Mongo nodes

1 4 GB - -

2 8 GB - -

4 16 GB - -

8 32 GB - -

16 64 GB - -

Shard nodes

1 4 GB 10 GB to 1 TB SSD

2 8 GB 10 GB to 1 TB SSD

4 16 GB 10 GB to 1 TB SSD

8 32 GB 10 GB to 1 TB SSD

16 64 GB 10 GB to 1 TB SSD

Config node 2 4 GB 20 GB SSD

Document Database Service (type)

vCPU (quantity

) RAM EVS hard disk size

EVS hard disk types

Nodes

1 4 GB 10 GB to 2 TB SSD

2 8 GB 10 GB to 2 TB SSD

4 16 GB 10 GB to 2 TB SSD

8 32 GB 10 GB to 2 TB SSD

16 64 GB 10 GB to 2 TB SSD

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3.2.4 Cloud Search Service

The Cloud Search Service enables the customer to create a NoSQL database. The service supports the Elastic Search protocol, which is currently based on Open Source version 6.2.3. The customer is provided with operational tools for automatic provisioning, scaling, maintenance, monitoring, backup, and recovery of the database.

A Cloud Search Service cluster consists of at least 3 and up to 32 nodes.

The following pre-assembled flavors are available to customers via the Open Telekom Cloud self-service portal for using the Cloud Search Service:

Cloud Search

Service (type) vCPU

(quantity) RAM EVS hard disk size

EVS hard disk types

css.medium.8 1 8 GB 40 GB – 640 GB SATA/SAS/SSD

css.large.8 2 16 GB 40 GB – 1,280 GB SATA/SAS/SSD

css.xlarge.8 4 32 GB 40 GB – 2,560 GB SATA/SAS/SSD

css.2xlarge.8 8 64 GB 80 GB – 5,120 GB SATA/SAS/SSD

css.4xlarge.8 16 128 GB 160 GB – 10,240 GB SATA/SAS/SSD

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3.3 Storage

3.3.1 Object Storage Service

The Object Storage Service is object-based data storage that is offered in the Standard, Warm, and Cold classes. The data storage is reached via an internet link by means of the S3 and Swift protocols.

The Object Storage Service allows buckets (containers) and storage objects to be created, and objects to be called up and deleted. The customer can control the access at bucket level. Object Storage Service offers high scalability.

3.3.2 Elastic Volume Service

The Elastic Volume Service is provided in block-level storage capacities. A volume can be adjusted online if supported by the operating system.

The Elastic Volume Service stores identical copies on multiple storage nodes. The data durability rate is 99.99995 percent.

Up to 24 block storages of the following block storage types may be assigned to each Elastic Cloud Server:

3.3.3 Volume Backup Service

The Volume Backup Service offers the option of a full backup to restore local system and storage data using the Object Storage Service. A backup is a "snapshot copy" of an Elastic Volume Service. The data backup can be scheduled and carried out across all availability zones.

Common I/O (SATA)

High I/O (SAS)

High I/O (SAS)

Ultra-High I/O (SSD)

Ultra-High I/O (SSD)

Max. IOPS per disk 1,000 3,000 3,000 20,000 30,000

Max. data throughput per disk

40 MB/s 120 MB/s 550 MB/s 320 MB/s 1 GB/s

Average response time

10-15 ms 6-10 ms 6-10 ms 1-3 ms 1 ms

InfiniBand optimized - - X - X

Limitation

Cannot be used with the following flavors: e1/e2 and

hl1

Cannot be used with the following flavors: e1/e2 and

hl1

Can only be used with the following flavors: e1/e2 and

hl1

Cannot be used with the following flavors: e1/e2 and

hl1

Can only be used with the following flavors: e1/e2 and

hl1

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3.3.4 Cloud Server Backup Service

The Cloud Server Backup Service provides the customer with a backup/restore solution for Elastic Cloud Servers. All Elastic Volumes of the Elastic Cloud Server are backed up. The customer is able to configure the execution time of the automated backup as well as the backup's retention period.

3.3.5 Scalable File Service

The Scalable File Service provides the customer with scalable data storage based on NFSv3 within its tenant. The customer sets the maximum size of a volume to 10 PB.

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3.4 Network

3.4.1 Virtual Private Cloud

One or more Virtual Private Clouds are available to the customer. Communication takes place only within the respective tenant.

A Virtual Private Cloud is a virtual network environment, including the IP address areas, partial networks, virtual routers, SNAT, security groups, and firewall access authorization lists (ACL policy). The customer is provided with a VPN gateway on an IP Sec basis for the connection with its corporate network.

3.4.2 Elastic IP

Elastic IP provides a public IP address for every tenant. Via a virtual network map, the static public IP address enables a connection between the customer resources in the Open Telekom Cloud and the internet.

Elastic IP supports any data traffic via the UDP, TCP, and ICMP protocols for both inbound and outbound internet connections. For security reasons (protection against SPAM blacklists), outbound SMTP connections are activated via ports 25, 465, and 587 on the central firewall exclusively to the Secure Mail Gateway Service of the Open Telekom Cloud.

3.4.3 Elastic Load Balancer

The Elastic Load Balancer distributes the network load to several Elastic Cloud Servers. The service can interact with the Auto Scaling function.

3.4.4 Domain Name Service

The Domain Name Service resolves a domain name to an elastic IP address such as 192.168.1.100. The customer can configure DNS zones and DNS zone records for internal as well as external communications.

3.4.5 Direct Connect

In combination with the Private Link Access Service, the Direct Connect Service enables the customer data center to be connected to the Open Telekom Cloud.

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3.4.6 Private Link Access Service

The Private Link Access Service enables the establishment of a private connection between the customer network and the Open Telekom Cloud.

The following connection options are available for connecting the customer site to the Private Link Access Services, which are to be provided by the customer:

a Layer 2 connection via a Telekom Deutschland-based EthernetConnect connection a Layer 3 connection via a Telekom Deutschland-based IntraSelect connection

3.4.7 Secure Mail Gateway

The Secure Mail Gateway Service enables customers to send emails through applications hosted in the Open Telekom cloud. Telekom reserves the right to limit the number of emails to 100 emails/minute.

3.4.8 NAT Gateway

The NAT Gateway Service offers the possibility of establishing connections between instances of a subnet and the internet via a shared Elastic IP, without, conversely, access from the internet to the respective instances being possible. The following NAT gateway types are available to the customer for selection:

3.5 Management & Application

3.5.1 Cloud Eye

Cloud Eye is a management service that analyzes the state of the customer's resources in real time and possesses monitoring and alarm functions. The customer can collect, store, and evaluate performance data on its resources by using guidelines. A dashboard enables the customer to display the number of indicators.

3.5.2 Cloud Trace Service

The Cloud Trace Service offers the customer monitoring functions via tracker of resources selected by the customer. A search/display function presents the results of the trackers. Tracker results are saved in the Object Storage Service. The results of the last seven days can be viewed in the self-service portal or all saved results can be downloaded as a report.

NAT gateway type Maximum number of SNAT

connections Maximum number of SNAT

connections per second

Small 10,000 1,000

Medium 50,000 5,000

Large 200,000 10,000

Extra large 1,000,000 30,000

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3.5.3 Simple Message Notification

Simple Message Notification is a scalable and event-driven notification service that can be used independently but also in combination with the Cloud Eye, Cloud Trace Service, and AntiDDoS features. With Simple Message Notification, the customer can define topics, using self-defined guidelines and send these topics manually or automatically via email, text message, or HTTP/HTTPS to pre-defined addressees.

3.5.4 Distributed Message Service

Using the Distributed Message Service, the customer can create queues in which messages are held for further processing. This enables applications to exchange messages with each other via RESTful API without these having to be available at the same time.

3.5.5 Tag Management Service

The customer can use the Tag Management Service to add metadata to its resources. Tags can be created manually or pre-defined in CSV format. The following services are currently supported: Elastic Cloud Server, Object Storage Service, Elastic Volume Service, Virtual Private Cloud, Volume Backup Service, Auto Scaling, Image Management Service, Domain Name Service, Key Management Service, Scalable File Service, Simple Message Notification, Workspace Service, Virtual Private Network, Relational Database Service, Cloud Server Backup Service, MapReduce Service, Data Warehouse Service, and Elastic Load Balancer.

3.5.6 OpenStack Projects

Projects are used to group and isolate OpenStack resources (computing resources, storage resources, and network resources) under one tenant. A project can be assigned to user groups.

3.5.7 Resource Template Service

The Resource Template Service implements an orchestration engine to launch multiple composite cloud applications based on templates in the form of text files. The Resource Template Service is based on OpenStack HEAT.

3.5.8 Identity and Access Management

With Identity and Access Management, users and groups can be created, managed, or deleted and different access rights granted. An identity provider is connected by means of a SAML2 protocol.

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3.6 Disaster recovery capability

The Open Telekom Cloud is equipped with fully redundant components. Through the possibility of ordering resources both in availability zone "A" and in availability zone "B" of the twin core data center network, the Open Telekom Cloud provides the prerequisite for implementing D/R concepts in the self-service portal.

D/R concepts can be implemented by customers at the application level, by ordering resources in different availability zones ("A"/"B") and configured using application-specific D/R mechanisms. In addition, the customer is provided with Elastic Load Balancers in the Open Telekom Cloud, in order to map D/R tolerance over multiple Elastic Cloud Servers in different availability zones ("A"/"B").

3.7 Cloud Container Engine The Cloud Container Engine Service offers the possibility of using Docker containers in the Open Telekom Cloud or setting up personal containers. The customer can manage and monitor the containers.

When using the Cloud Container Engine, the Open Telekom Cloud reserves the required computing, storage, and network resources.

The following pre-assembled clusters are available to the customer:

As Cluster Node the following Elastic Cloud Servers are available to the customer:

Cloud Container Engine (type) Maximum number

of nodes High

availability ECS BMS

cce.s1.small 50 X

cce.s1.medium 200 X

cce.s1.large 1,000 X

cce.s2.small 50 X X

cce.s2.medium 200 X X

cce.s2.large 1,000 X X

cce.t1.small 10 X

cce.t1.medium 100 X

cce.t1.large 500 X

cce.t2.small 10 X X

cce.t2.medium 100 X X

cce.t2.large 500 X X

General purpose s2

Memory optimized I

Memory optimized II & III

s2.large.2 m1.large m2.8xlarge.8

s2.large.4 m1.xlarge m3.large.8

s2.xlarge.2 m1.2xlarge m3.xlarge.8

s2.xlarge.4 m1.4xlarge m3.2xlarge.8

s2.2xlarge.2 m3.4xlarge.8

s2.2xlarge.4 m3.8xlarge.8

s2.4xlarge.2 m3.15xlarge.8

s2.4xlarge.4

s2.8xlarge.2

s2.8xlarge.4

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3.8 Workspace Workspace is a Desktop as a Service that enables the customer to generate a virtual desktop infrastructure (VDI).

3.8.1 Workspace flavor

The Workspace flavors contain an operating system. Microsoft Windows 2008 R2 64bit including Windows 7 GUI package and Microsoft Windows 2016 64bit including Windows 10 GUI package are available. The license for Microsoft Windows is included in the service.

The following pre-assembled flavors are available to the customer:

The EVS to be used with the above flavors has the following characteristics:

Data disk size: up to 32 TB System disk size: 80 GB to 32 TB Hard disk types: SATA and SSD

3.8.2 Dedicated Host for Workspace

Dedicated Host for Workspace provides isolated and dedicated physical servers (known as dedicated hosts). Provision, monitoring, and resource management are undertaken via the self-service portal. With Workspace on a dedicated host, the customer has the option of using its own operating system licenses.

The following dedicated hosts are available to the customer:

Workspace flavor (type)

Hypervisor vCPU (quantity)

RAM vGPU GPU type

workspace.c2.large XEN 2 4 GB N/A N/A

workspace.c2.xlarge XEN 4 8 GB N/A N/A

workspace.c2.2xlarge XEN 8 16 GB N/A N/A

workspace.s2.large KVM 2 4 GB N/A N/A

workspace.s2.xlarge KVM 4 8 GB N/A N/A

workspace.s2.2xlarge KVM 8 16 GB N/A N/A

workspace.g1.xlarge XEN 4 8 GB 1 NVIDIA M60-1Q

workspace.g1.2xlarge XEN 8 16 GB 1 NVIDIA M60-1Q

Dedicated Host (type)

Sockets Cores per

socket Hardware

Specifications vCPUs

Supported Elastic Cloud Servers

General computing 2 12

Intel Xeon E5-2658A v3 (30 MB cache, 2.20 GHz)

264 GB RAM

72

workspace.c2.large

workspace.c2.xlarge

workspace.c2.2xlarge

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3.9 Data analysis

3.9.1 MapReduce Service

The MapReduce-Service as a Big-Data-as-a-Service solution enables Big Data analyses. The tools included comprise storage capacities and methods as well as analysis functions. The core nodes process data and store process data in HDFS. Task nodes can be used for data processing, they can automatically add or remove rules using auto scaling (scale in and scale out). Clusters can be created, configured, expanded, and searched via a REST API or the self-service portal.

The analysis can be monitored and controlled using a monitoring tool. MapReduce comprises the following analysis and data management tools: Hadoop, HBase, Hive, Spark, Hue, Loader, Kafka, Storm, Flume, and Kerberos. The MapReduce Service can access data stored in the Object Storage Service.

The following pre-assembled flavors are available to the customer as a master node:

MapReduce flavor (type)

Hypervisor vCPU

(quantity)

RAM EVS hard disk size (system)

EVS hard disk size (data)

EVS hard disk types

c2.4xlarge.linux.mrs XEN 16 32 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

s1.4xlarge.linux.mrs XEN 16 64 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

s1.8xlarge.linux.mrs XEN 32 128 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

h1.2xlarge.4.linux.mrs XEN 8 32 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

h1.4xlarge.4.linux.mrs XEN 16 64 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

h1.8large.4.linux.mrs XEN 32 128 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

c3.xlarge.4.linux.mrs KVM 4 16 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

c3.2xlarge.2.linux.mrs KVM 8 16 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

c3.2xlarge.4.linux.mrs KVM 8 32 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

c3.4xlarge.2.linux.mrs KVM 16 32 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

c3.4xlarge.4.linux.mrs KVM 16 64 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

c3.8xlarge.4.linux.mrs KVM 32 128 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

c3.15xlarge.4.linux.mrs KVM 60 256 GB 40 GB 100 GB to 32 TB SATA/SAS/SSD

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The following pre-assembled flavors are available to the customer as a core node:

The following pre-assembled flavors are available to the customer as a task node:

MapReduce flavor (type)

Hypervisor vCPU

(quantity) RAM Local hard disks

EVS hard disk size (system)

EVS hard disk size

(data)

EVS hard disk types

c2.2xlarge.linux.mrs XEN 8 16 GB - 40 GB up to 32 TB SATA/SAS/SSD

c2.4xlarge.linux.mrs XEN 16 32 GB - 40 GB up to 32 TB SATA/SAS/SSD

s1.xlarge.linux.mrs XEN 4 16 GB - 40 GB up to 32 TB SATA/SAS/SSD

s1.4xlarge.linux.mrs XEN 16 64 GB - 40 GB up to 32 TB SATA/SAS/SSD

s1.8xlarge.linux.mrs XEN 32 128 GB - 40 GB up to 32 TB SATA/SAS/SSD

h1.2xlarge.4.linux.mrs XEN 8 32 GB - 40 GB up to 32 TB SATA/SAS/SSD

h1.4xlarge.4.linux.mrs XEN 16 64 GB - 40 GB up to 32 TB SATA/SAS/SSD

h1.8large.4.linux.mrs XEN 32 128 GB - 40 GB up to 32 TB SATA/SAS/SSD

d1.xlarge.linux.mrs XEN 4 32 GB 3x 1,675 TB SAS 40 GB up to 32 TB SATA/SAS/SSD

d1.2xlarge.linux.mrs XEN 8 64 GB 6x 1,675 TB SAS 40 GB up to 32 TB SATA/SAS/SSD

d1.4xlarge.linux.mrs XEN 16 128 GB 12x 1,675 TB SAS 40 GB up to 32 TB SATA/SAS/SSD

d1.8xlarge.linux.mrs XEN 36 256 GB 24x 1,675 TB SAS 40 GB up to 32 TB SATA/SAS/SSD

c3.xlarge.4.linux.mrs KVM 4 16 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.2xlarge.2.linux.mrs KVM 8 16 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.2xlarge.4.linux.mrs KVM 8 32 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.4xlarge.2.linux.mrs KVM 16 32 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.4xlarge.4.linux.mrs KVM 16 64 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.8xlarge.4.linux.mrs KVM 32 128 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.15xlarge.4.linux.mrs KVM 60 256 GB - 40 GB up to 32 TB SATA/SAS/SSD

d2.xlarge.8.linux.mrs KVM 4 32 GB 2x 1,675 TB SAS 40 GB - -

d2.2xlarge.8.linux.mrs KVM 8 64 GB 4x 1,675 TB SAS 40 GB - -

d2.4xlarge.8.linux.mrs KVM 16 128 GB 8x 1,675 TB SAS 40 GB - -

d2.8xlarge.8.linux.mrs KVM 32 256 GB 16x 1,675 TB SAS 40 GB - -

MapReduce flavor (type)

Hypervisor vCPU

(quantity)

RAM Local hard

disks EVS hard disk size (system)

EVS hard disk size

(data)

EVS hard disk types

c2.2xlarge.linux.mrs XEN 8 16 GB - 40 GB up to 32 TB SATA/SAS/SSD

c2.4xlarge.linux.mrs XEN 16 32 GB - 40 GB up to 32 TB SATA/SAS/SSD

s1.xlarge.linux.mrs XEN 4 16 GB - 40 GB up to 32 TB SATA/SAS/SSD

s1.4xlarge.linux.mrs XEN 16 64 GB - 40 GB up to 32 TB SATA/SAS/SSD

s1.8xlarge.linux.mrs XEN 32 128 GB - 40 GB up to 32 TB SATA/SAS/SSD

h1.2xlarge.4.linux.mrs XEN 8 32 GB - 40 GB up to 32 TB SATA/SAS/SSD

h1.4xlarge.4.linux.mrs XEN 16 64 GB - 40 GB up to 32 TB SATA/SAS/SSD

h1.8xlarge.4.linux.mrs XEN 32 128 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.xlarge.4.linux.mrs KVM 4 16 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.2xlarge.2.linux.mrs KVM 8 16 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.2xlarge.4.linux.mrs KVM 8 32 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.4xlarge.2.linux.mrs KVM 16 32 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.4xlarge.4.linux.mrs KVM 16 64 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.8xlarge.4.linux.mrs KVM 32 128 GB - 40 GB up to 32 TB SATA/SAS/SSD

c3.15xlarge.4.linux.mrs KVM 60 256 GB - 40 GB up to 32 TB SATA/SAS/SSD

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3.9.2 Data Warehouse Service

The Data Warehouse Service is an online database and optimized to search and analyze large data sets due to the hyperscale architecture. A data warehouse cluster consists of at least 3 nodes and can be extended up to 32 nodes.

The following pre-assembled flavors are available to the customer:

3.9.3 Data Ingestion Service

The Data Ingestion Service is a scalable streaming and BigData analysis service capable of capturing and processing large volumes of streaming and BigData data on a customer-specific basis. Data sent to it can be stored in the Object Storage Service for offline processing and analysis.

Via a web console or REST-API the customer is able to create/delete/monitor processes. The customer can store data in streams and retrieve data from streams via the REST API or SDK.

The following partition types are available to the customer:

Data Warehouse flavor (type)

Hypervisor vCPU

(quantity)

RAM EVS hard disk size (system) per node

EVS hard disk size (data) per node

dws.m1.xlarge XEN 4 32 GB 256 GB SSD -

dws.d1.xlarge XEN 4 32 GB - 1,675 TB

dws.m3.xlarge KVM 4 32 GB 160 GB SSD -

dws.d2.xlarge KVM 4 32 GB - 1,675 TB

dws.d2.15xlarge KVM 60 540 GB - 13,400 TB

Data Ingestion Service partition (type)

Maximum write capacity per partition

Maximum write processes per partition

Maximum read capacity per partition

Common 1 MB/s 1,000 records/s 2 MB/s

Advanced 5 MB/s 2,000 records/s 10 MB/s

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3.10 Security

3.10.1 Anti-DDoS

The Anti-DDoS function helps to protect the addresses of the Elastic IP Service. Attacks on the customer's network are restricted as soon as a number of connections that it has defined as the threshold value are exceeded.

3.10.2 Key Management Service

The Key Management Service makes it possible to encrypt and decrypt the Object Storage Service and the Elastic Volume Service of the customer and to manage, create, and delete keys. As an alternative to a key generated by the Open Telekom Cloud, the customer can use its own key (Bring Your Own Key). All keys are stored in a hardware security module for protection.

3.10.3 Web Application Firewall

The Web Application Firewall monitors, filters, and blocks HTTP and HTTPS-based network traffic to a web server.

The customer can create, manage, configure, and monitor the Web Application Firewall as well as configure/activate different protection classes and log their activities.

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3.11 Rights of use, licenses

3.11.1 General provisions

The customer can use the licenses provided by Telekom within the scope of public images on Elastic Cloud Servers and Dedicated Hosts. The licenses are billed on a monthly basis for each server based on usage. By using the licenses provided by Telekom within the framework of the public images, the customer accepts the license terms of the respective manufacturer valid at the time of the agreement. This results in an agreement between the customer and the respective software manufacturer.

As an alternative to Telekom's licenses, customers can also use their own licenses in their own images or with Telekom's public images (Bring Your Own License). The customer's use of Microsoft licenses is limited to Dedicated Hosts.

3.11.2 Individual licensing provisions

i. Community Linux derivatives based on: (1) CentOS

https://www.centos.org/legal/ https://www.centos.org/legal/trademarks/

(2) Debian

https://www.debian.org/legal/licenses/ https://www.debian.org/trademark

(3) EulerOS

http://developer.huawei.com/ict/en/site-euleros/article/privacy-policy

(4) Fedora

https://fedoraproject.org/wiki/Legal:Licenses/LicenseAgreement https://fedoraproject.org/wiki/Legal:Trademark_guidelines?rd=Legal/TrademarkGuidelines

(5) openSUSE

https://en.opensuse.org/openSUSE:License https://en.opensuse.org/openSUSE:Trademark_guidelines

ii. Ubuntu:

http://www.ubuntu.com/legal/ http://www.ubuntu.com/legal/terms-and-policies/intellectual-property-policy

iii. Oracle Linux 6.x

https://oss.oracle.com/ol6/EULA

iv. Oracle Linux 7.x

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https://oss.oracle.com/ol7/EULA

v. SUSE Enterprise Linux

https://www.suse.com/licensing/eula/

vi. Red Hat Enterprise Linux

http://www.redhat.com/licenses/cloud_cssa/Cloud_Software_Subscription_Agreement.pdf

vii. Microsoft Windows Server 2008, 2012, 2016 and 2019:

The customer will be granted the time-limited, non-exclusive global right to use the software for its own purposes.

Time-limited, non-exclusive, worldwide sublicensing to third parties is only permissible directly with end customers. If the customer provides Software-as-a-Service services (SaaS services) and thus considerably extends the scope of functions, a reseller may also be interposed. In this case, the reseller absolutely must deal with end customers. The right of sublicensing will expire with the ending of this agreement or the termination of the relevant services from this agreement.

In the event of sublicensing, the customer is obligated to pass on these license conditions to its end customers. The customer will also grant Microsoft a right to audit in order to check that sublicensing conforms to the agreement. On request, the customer will explicitly name possible resellers to Telekom and Microsoft.

Microsoft refuses any warranty and liability by Microsoft or its suppliers to the extent that is legally permissible for any damage (regardless of direct, indirect, or consequential damage) resulting from the services.

The customer is expressly prohibited from:

i. Removing, changing, and deleting copyrights, logos, or other trademarks that appear in or on the products

ii. Reverse engineering, decompiling, or breaking down the products unless this is expressly permitted in accordance with applicable law

iii. Contacting Microsoft directly in a support case iv. Downloading and copying the software and storing or using it locally or in a different

environment v. Using the software in "high-risk environments." This comprises, for example, using the

software in an application for controlling aircraft and other mass transportation means (for humans), nuclear and chemical plants, or life-sustaining systems.

viii. Document Database Service https://console.otc.t-systems.com/newdds//doc/copyrights.html

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3.12 Optional services

In the case of a separate order, the following optional services are provided for an additional charge. Upon request, Telekom will submit a proposal to the customer and provide more detailed descriptions of the following services.

3.12.1 Enterprise Agreement

Telekom will provide extended services in the following service classes:

Service Silver Gold Platinum

Faster response times ✓ ✓ ✓

Consulting and administration service ✓ ✓ ✓

IT architectural consulting ✓ ✓

Availability report ✓ ✓

Service meetings ✓ ✓

Service credits for availability ✓ ✓

Dedicated service and delivery management ✓

Improved resolution times ✓

Manager-on-Duty service ✓

3.12.2 Mobile Storage Solution

With the Mobile Storage Solution, customers can migrate up to 100 TB of data per transfer process and NAS device offline into the Open Telekom Cloud.

3.12.3 Prepaid Storage

With the Prepaid Storage a further price model (500 GB, 1 TB, and 2 TB) is offered. This model applies exclusively to the Elastic Volume Service Ultra-High I/O – SSD. The ordered volume can be used up over the next three months starting from the month in which the order was placed. Volumes that are not used up within the three months will expire; volumes exceeding the quota will be billed in the classic model (see 6.4.2). Prepaid storage is limited to 3 packages per customer. Regardless of the day, these packages are valid from the 1st day of the month in which they were ordered; they can be used retrospectively for the first month.

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3.12.4 Preview and beta versions

3.12.4.1 Special conditions for preview and beta versions

The following preview and beta versions are available for testing purposes only and are intended to test the customer's requirements for later live operation and to improve performance. By testing the services for test purposes, the customer agrees, upon request by Telekom, to exchange information on improvements to the services and, if applicable, to complete the evaluation form sent by Telekom.

With regard to the preview and beta versions, the following special provisions apply:

a) As these services are for test purposes, they are not suitable for live environments. Telekom advises against such use. If the customer nevertheless uses the services in a live environment rather than using test data only, this will be under the customer's sole responsibility. In particular, Telekom will accept no liability for loss or damage incurred by the customer from loss of the customer's data

b) Telekom will be entitled at all times to suspend or change services for test purposes or to restrict the customer's access to these services, without specifying reasons

c) Service levels and minimum availabilities do not apply to services for test purposes.

d) Telekom guarantees preview and beta versions with the described features. Since these are services for test purposes, it is necessary to expect that services may be restricted. Telekom endeavors to keep these restrictions to a minimum, to rectify service interruptions as far as possible, and to constantly optimize the test operation. With the exception of liability for damages to the agreed extent, further rights do not exist.

3.12.4.2 Storage Disaster Recovery Service

The Storage Disaster Recovery Service enables the customer to replicate the Elastic Cloud Server and Elastic Volume Service services between the availability zones via protection groups.

3.12.4.3 Enterprise Dashboard

With the Enterprise Dashboard, the customer receives an overview of the technical resources used by it and their costs in a separate portal. Based on the threshold values, which can be configured by the customer, a notification can be made when these thresholds are reached or exceeded. The self-service portal offers pre-defined diagrams as well as diagrams that can be defined by the customer. An export can be produced in CSV format.

3.12.5 EthernetConnect & IntraSelect

The Private Link Access Service requires an EthernetConnect and/or IntraSelect connection from Telekom; the following options are available for ordering:

by sending an email to: [email protected] or by calling: +49 69 2108 4721 87

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4 Service levels

4.1 Service transfer point Telekom's responsibility ends at the service transfer point. The service transfer point is the data center's point of entry to the internet.

4.2 Platform (IaaS level) availability

The availability of the "Elastic Cloud Server" and "Object Storage Service" Open Telekom Cloud components is 99.95 percent per calendar month and is calculated as follows:

It is displayed as a percentage (availability percentage). This means:

Open Telekom Cloud component – the Elastic Cloud Server and/or Object Storage Service

Total service minutes – the total number of calendar month minutes (calculation: 60 minutes multiplied by 24 hours times the number of calendar days in the month)

Total downtime minutes – the number of minutes within a calendar month during which a given Open Telekom Cloud component is not available, less the excused events in minutes

4.3 Excused events Excused events are:

i. The Open Telekom Cloud component is available in one of the availability zones. ii. The customer can use an alternative instance. iii. Downtime that was caused by maintenance work or changes iv. Incidents, downtimes, and problems that are attributable to the customer, its employees, or

representatives

v. Downtimes that can be traced back to third-party action (e.g., DDoS attack)

Times for excused events are not considered downtime and are therefore not taken into account when calculating availability. The existence of one excused event is sufficient.

(Total service minutes) - (Total downtime minutes)

Total service minutes

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4.4 Uptime

Service parameter Value

Uptime1 Monday – Sunday

24/7 1The uptime refers to the period in which the services are available.

4.5 Customer support in the event of an incident Tickets can be reported in German and English on a 24/7 basis. The following options are available: Email to: [email protected] or by calling: +49 391 5976 2433

Events are processed according to their criticality:

Critical events (incidents) are processed Monday through Sunday, 24/7 (CET/CEST) Non-critical events are processed Monday through Friday, 8:00 a.m. to 5:00 p.m. (CET/CEST)

Telekom reserves the right to downgrade a criticality if the platform is available in accordance with the agreed SLAs and the reason for the impairment is the responsibility of the customer (e.g., configuration tasks).

Critical events are incidents that have an impact on the availability of an Open Telekom Cloud component. Non-critical events are all other incidents (e.g., implementation of users, system support).

Service parameter Value

Response time2 4 hours

Resolution times Best Effort

2 The maximum period to the initial confirmation of the current status of incidents reported by customers.

Optionally the customer can extend the existing service quality by commissioning the "Enterprise Agreement" in the Silver, Gold, and Platinum categories.

4.6 Maintenance windows The Open Telekom Cloud has a fully redundant design so that maintenance work on the platform does not generally lead to disruptions and is therefore not announced in advance.

Telekom will notify the customer of any disruptions caused by maintenance work. Telekom strives to keep impairments caused by maintenance work to a minimum.

Maintenance work is not considered downtime and is therefore not taken into account when calculating availability.

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5 The customer's duties to cooperate

The customer undertakes to cooperate in order to ensure provision of the required services; in particular, the customer is obliged to provide the following, free-of-charge, on-time, and to the required extent:

i. The customer is obliged to back up its data at adequate intervals and in a suitable form so that it can be recovered at reasonable cost. Telekom does not back up data.

ii. The customer is obliged to protect the operating systems and other applications it manages against misuse and keep them free from malware (e.g., by importing up-to-date security patches, using anti-virus scanners, and an appropriate configuration of the virtual firewall).

iii. The customer is responsible for the usage of the resources provided for it, and for its capacity management. The customer will take responsibility for ordering any necessary capacity expansions/reductions.

iv. The customer must provide all necessary usage rights and software licenses unless these have to be provided by Telekom due to a written agreement. This applies, in particular, to the customer's own software products and their updates/upgrades that the customer uses in connection with the Open Telekom Cloud services.

v. The customer assures that it will not store any content on the contractual storage space, use it, or make it available in any other way, if it contains malicious code or other malware and/or if the provision, publication, transfer, or use of such content violates applicable laws or third-party rights – this applies in particular to defamatory, hatred-inciting, or extreme right-wing content.

vi. The customer is not permitted to use the service for sending mass emails (SPAM).

vii. The customer is responsible for checking whether the data transferred by it in connection with the use of the service is personal data and whether processing this personal data is permissible. To the extent that the customer wishes personal data to be processed, the customer will sign an agreement on the processing of personal data based on the Telekom sample agreement, which Telekom will provide to the customer upon request.

viii. The customer is responsible for checking whether the data transferred by it in connection with the use of the service is personal data and whether processing this personal data is permissible. To the extent that the customer wishes personal data to be processed, the customer will sign an agreement on the processing of personal data based on the Telekom sample agreement, which will be provided by Telekom.

ix. The customer declares that it agrees to exchange unencrypted information by email and will always provide a current email address. The customer is aware that essential information for service provision, such as access data, information on modifications to the services and the legal conditions, and invoices will only be sent by email.

x. The customer must follow and support the incident clearance process.

xi. The customer must independently back up all application data by way of a download before the agreement ends. In order to fulfill the legal requirements, Telekom will irrevocably delete the customer's application in the data center on the agreement's expiry date. Other ways of transferring data back to the customer may be requested separately and ordered subject to separate remuneration.

xii. The customer is responsible for checking and complying with any and all legal provisions, laws, regulations, and industry-specific provisions that are relevant and applicable in connection with the use of the service. This particularly also includes compliance with non-disclosure obligations, for example those resulting from a professional activity.

xiii. The customer will ensure that the services are not misused.

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xiv. The customer is obliged to keep passwords and access data secret, to disclose them to authorized third parties only, or to protect them from unauthorized access and change them when necessary. The customer will inform Telekom without delay of any suspected disclosure to non-authorized third parties.

xv. The customer will ensure that sufficient funds are available in the agreed debit account and, if making payments by credit card, that its credit card details provided upon registration are kept up to date.

xvi. The customer will inform Telekom in writing without delay if it proves impossible for him to perform one of the agreed duties of cooperation.

xvii. The customers will ensure that its use of the service does not cause any risk or impairment to third parties or to Telekom's infrastructure. In the event of such risk or impairment (e.g., due to a DDoS attack), Telekom will be entitled to deactivate the service concerned, without prior notification of the customer, until the risk or impairment has been remedied. Any resulting downtime is not taken into account when calculating availability. Telekom will keep the customer informed.

xviii. The customer will ensure that all information is truthful. Should it be suspected that the customer is not fully complying with this duty, or that the customer has been the victim of a third party attack, Telekom will be entitled to reduce or block the customer's services at the customer's own expense. In this case, the customer will still be required to pay the agreed charges. Any resulting downtime is not taken into account when calculating availability. Telekom will keep the customer informed.

xix. Duties to cooperate with Direct Connect Service and Private Link Access Service

To use the services, the customer must provide an IntraSelect or EthernetConnect line from Telekom in advance, which must be ordered separately from the Telekom sales team.

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6 Charges

6.1 Method for calculating charges

An in-depth explanation with detailed examples of the calculation of charges can be found at https://cloud.telekom.de/fileadmin/CMS/Information/Kundenflyer/Open-Telekom-Cloud_Abrechnungs-und-Preismodelle.pdf .

6.1.1 Computing

Open Elastic

Billing of the computing services in the standard price model is based on per-minute consumption.

Reserved/Reserved Upfront

If a minimum order volume is agreed, computing services can be obtained via a fixed provision time of 12, 24, or 36 months. The charges and computing services are firmly agreed for the term selected and there will not be any adjustments.

When the agreed provision period has ended, the services will be billed in accordance with the Open Elastic model. Any services beyond the minimum order volume are billed in accordance with the Open Elastic model.

Reserved: invoices will be issued on a monthly basis. Within the first three months, the customer can switch to the next higher flavor or reserved class following order placement.

Reserved Upfront: invoices will be issued in the first month after provision for the entire term. It is not possible to switch packages.

Reserved services can be ordered via the eShop at https://cloud.telekom.de/infrastruktur/open-telekom-cloud/ or via Telekom Sales.

Flavors with local hard disks

The following flavors are also charged if the systems are shut down:

Disk intensive I Disk intensive II GPU accelerated High performance II

d1.xlarge d2.xlarge.8 p1.2xlarge.8 h2.3xlarge.10

d1.2xlarge d2.2xlarge.8 p1.4xlarge.8 h2.3xlarge.20

d1.4xlarge d2.4xlarge.8 p1.8xlarge.8 hl1.8xlarge.8

d1.8xlarge d2.6xlarge.8 p2.2xlarge.8

d2.8xlarge.8 p2.4xlarge.8

d2.15xlarge.8 p2.8xlarge.8

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6.1.2 Storage

Average consumption during a calendar month is used when calculating storage. Usage periods under a calendar month are billed by the hour. The size of the storage service used is multiplied by the usage period and divided by the total number of hours of the respective calendar month.

a) Object Storage Service

The billing for the Object Storage Service is based on a cumulative graduated price, which means that the price scales are filled up one after the other and the used storage quantity is billed in accordance with the respective scale. In addition, any outgoing traffic is charged.

If data is deleted or moved from the warm or cold object storage before the minimum term has ended, an early deletion fee will be charged. This depends on the object storage type, the minimum storage time shortfall, and the file size. With warm object storage, the minimum term is 30 days; for cold object storage, the minimum term is 90 days. The difference between the storage period and the minimum storage period is invoiced when the file is deleted or moved.

b) Elastic Volume Service/Scalable File Service

Elastic Volume Service and Scalable File Service are billed per GB/month or part thereof.

c) Prepaid Storage

With Prepaid Storage, SSD storage volumes of 500 GB, 1 TB, or 2 TB can be paid in advance. Prepaid Storage is offset against the customer's usage over three months. The offset period starts on the first day of the month in which the order is placed. Unused volume expires at the end of the third month.

d) Storage Disaster Recovery Service

During initialization, all Elastic Cloud Servers within a Protection Group are started up and billed for approx. one hour. The DR instances automatically shut down again after initialization. The Elastic Volume Service is billed for the DR instance on a per-use basis.

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6.2 Computing

6.2.1 Elastic Cloud Server

6.2.1.1 General purpose – s1, c1, c2, m1

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

General purpose – s1.medium

1 4 Open Linux 0,046000 - - - - - - Oracle Linux 0,082000 - - - - - - RHEL 0,096000 - - - - - - SUSE 0,104000 - - - - - - SUSE for SAP 0,266000 - - - - - - Windows 0,123000 - - - - - -

General purpose – s1.large

2 8 Open Linux 0,099000 - - - - - - Oracle Linux 0,130000 - - - - - - RHEL 0,152000 - - - - - - SUSE 0,189000 - - - - - - SUSE for SAP 0,319000 - - - - - - Windows 0,198000 - - - - - -

General purpose – s1.xlarge

4 16 Open Linux 0,201000 - - - - - - Oracle Linux 0,237000 - - - - - - RHEL 0,262000 - - - - - - SUSE 0,315000 - - - - - - SUSE for SAP 0,421000 - - - - - - Windows 0,407500 - - - - - -

General purpose – s1.2xlarge

8 32 Open Linux 0,425000 - - - - - - Oracle Linux 0,495000 - - - - - - RHEL 0,576000 - - - - - - SUSE 0,541000 - - - - - - SUSE for SAP 0,645000 - - - - - - Windows 0,829000 - - - - - -

General purpose – s1.4xlarge

16 64 Open Linux 0,859000 - - - - - - Oracle Linux 0,877000 - - - - - - RHEL 1,05 - - - - - - SUSE 1,02 - - - - - - SUSE for SAP 1,08 - - - - - - Windows 1,66 - - - - - -

General purpose – s1.8xlarge

32 128 Open Linux 1,85 - - - - - - Oracle Linux 1,91 - - - - - - RHEL 2,49 - - - - - - SUSE 2,10 - - - - - - SUSE for SAP 2,07 - - - - - - Windows 3,68 - - - - - -

General purpose – c1.medium

1 1 Open Linux 0,014000 - - - - - - Oracle Linux 0,050000 - - - - - - RHEL 0,058000 - - - - - - SUSE 0,059000 - - - - - - SUSE for SAP 0,234000 - - - - - - Windows 0,061230 - - - - - -

General purpose – c1.large

2 2 Open Linux 0,089000 - - - - - - Oracle Linux 0,121000 - - - - - - RHEL 0,141000 - - - - - - SUSE 0,175000 - - - - - - SUSE for SAP 0,309000 - - - - - - Windows 0,167000 - - - - - -

*Minimum lease period

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Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

General purpose – c1.xlarge

4 4 Open Linux 0,188000 - - - - - -

Oracle Linux 0,206000 - - - - - -

RHEL 0,240000 - - - - - -

SUSE 0,280000 - - - - - -

SUSE for SAP 0,408000 - - - - - -

Windows 0,336000 - - - - - - General purpose – c1.2xlarge

8 8 Open Linux 0,369000 - - - - - -

Oracle Linux 0,412000 - - - - - -

RHEL 0,478000 - - - - - -

SUSE 0,453000 - - - - - -

SUSE for SAP 0,589000 - - - - - -

Windows 0,657000 - - - - - - General purpose – c1.4xlarge

16 16 Open Linux 0,741000 - - - - - -

Oracle Linux 0,775000 - - - - - - RHEL 0,969000 - - - - - - SUSE 0,932000 - - - - - - SUSE for SAP 0,961000 - - - - - - Windows 1,01 - - - - - -

General purpose – c1.8xlarge

32 32 Open Linux 1,70 - - - - - - Oracle Linux 1,82 - - - - - - RHEL 1,92 - - - - - - SUSE 1,83 - - - - - - SUSE for SAP 1,92 - - - - - - Windows 2,79 - - - - - -

General purpose – c2.medium

1 2 Open Linux 0,021000 - - - - - - Oracle Linux 0,061000 - - - - - - RHEL 0,071000 - - - - - - SUSE 0,065000 - - - - - - SUSE for SAP 0,241000 - - - - - - Windows 0,072000 - - - - - -

General purpose – c2.large

2 4 Open Linux 0,100000 - - - - - - Oracle Linux 0,129000 - - - - - - RHEL 0,149000 - - - - - - SUSE 0,179000 - - - - - - SUSE for SAP 0,320000 - - - - - - Windows 0,189000 - - - - - -

General purpose – c2.xlarge

4 8 Open Linux 0,199000 - - - - - - Oracle Linux 0,220000 - - - - - - RHEL 0,259000 - - - - - - SUSE 0,299900 - - - - - - SUSE for SAP 0,419000 - - - - - - Windows 0,371000 - - - - - -

General purpose – c2.2xlarge

8 16 Open Linux 0,399500 - - - - - - Oracle Linux 0,461000 - - - - - - RHEL 0,538000 - - - - - - SUSE 0,509900 - - - - - - SUSE for SAP 0,619500 - - - - - - Windows 0,745000 - - - - - -

General purpose – c2.4xlarge

16 32 Open Linux 0,779000 - - - - - - Oracle Linux 0,783000 - - - - - - RHEL 0,992000 - - - - - - SUSE 0,967000 - - - - - - SUSE for SAP 0,999000 - - - - - - Windows 1,50 - - - - - -

*Minimum lease period

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Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

General purpose – c2.8xlarge

32 64

Open Linux 1,75 - - - - - -

Oracle Linux 1,82 - - - - - -

RHEL 2,20 - - - - - -

SUSE 1,89 - - - - - -

SUSE for SAP 1,97 - - - - - -

Windows 3,22 - - - - - - General purpose – m1.medium

1 8 Open Linux 0,075000 - - - - - -

Oracle Linux 0,099500 - - - - - -

RHEL 0,122000 - - - - - -

SUSE 0,123000 - - - - - -

SUSE for SAP 0,295000 - - - - - -

Windows 0,128500 - - - - - - General purpose – m1.large

2 16 Open Linux 0,119000 - - - - - -

Oracle Linux 0,139000 - - - - - - RHEL 0,165000 - - - - - - SUSE 0,192000 - - - - - - SUSE for SAP 0,339000 - - - - - - Windows 0,289000 - - - - - -

General purpose – m1.xlarge

4 32 Open Linux 0,229900 - - - - - - Oracle Linux 0,249000 - - - - - - RHEL 0,284000 - - - - - - SUSE 0,319000 - - - - - - SUSE for SAP 0,449900 - - - - - - Windows 0,495700 - - - - - -

General purpose – m1.2xlarge

8 64 Open Linux 0,459300 - - - - - - Oracle Linux 0,512000 - - - - - - RHEL 0,591000 - - - - - - SUSE 0,561000 - - - - - - SUSE for SAP 0,679300 - - - - - - Windows 0,881200 - - - - - -

General purpose – m1.4xlarge

16 128 Open Linux 1,16 - - - - - - Oracle Linux 1,25 - - - - - - RHEL 1,29 - - - - - - SUSE 1,28 - - - - - - SUSE for SAP 1,38 - - - - - - Windows 2,40 - - - - - -

*Minimum lease period

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6.2.1.2 General purpose – s2

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

General purpose – s2.medium.1

1 1 Open Linux 0,014000 7,27 6,13 5,04 77,00 133,57 179,00 Oracle Linux 0,050000 34,30 33,48 32,65 398,00 761,00 1.089,00 RHEL 0,058000 39,88 38,92 37,96 463,00 885,00 1.266,00 SUSE 0,059000 37,58 36,41 31,16 421,00 800,00 1.083,00 SUSE for SAP 0,234000 160,00 153,00 145,00 1.899,00 3.490,00 4.899,00 Windows 0,061230 40,82 39,97 37,99 480,00 920,00 1.299,00

General purpose – s2.large.1

2 2 Open Linux 0,089000 39,57 34,09 28,07 441,00 802,00 890,00 Oracle Linux 0,119154 60,25 54,23 48,21 683,00 1.285,00 1.615,00 RHEL 0,141000 80,38 74,37 68,35 925,00 1.769,00 2.340,00 SUSE 0,175000 62,26 54,23 45,19 707,00 1.285,00 1.528,00 SUSE for SAP 0,309000 210,00 199,00 187,00 2.499,00 4.690,00 6.666,00 Windows 0,161706 91,31 85,29 79,28 1.056,00 2.031,00 2.734,00

General purpose – s2.xlarge.1

4 4 Open Linux 0,183132 80,21 68,18 56,15 882,00 1.604,00 1.781,00 Oracle Linux 0,206000 100,35 88,32 76,29 1.124,00 2.088,00 2.506,00 RHEL 0,238308 120,49 108,46 96,43 1.366,00 2.571,00 3.231,00 SUSE 0,275092 102,37 88,32 73,27 1.148,00 2.088,00 2.419,00 SUSE for SAP 0,408000 290,00 267,00 239,00 3.274,00 5.989,00 7.759,00 Windows 0,323412 182,62 170,58 158,55 2.111,00 4.062,00 5.467,00

General purpose – s2.2xlarge.1

8 8 Open Linux 0,366265 160,42 136,36 112,30 1.765,00 3.208,00 3.561,00 Oracle Linux 0,393853 180,56 156,50 132,44 2.006,00 3.692,00 4.286,00 RHEL 0,476617 241,00 217,00 192,85 2.731,00 5.142,00 6.461,00 SUSE 0,453000 182,58 156,50 129,42 2.031,00 3.692,00 4.199,00 SUSE for SAP 0,589000 376,00 336,00 295,00 4.156,00 7.593,00 9.540,00 Windows 0,646824 365,00 341,00 317,00 4.222,00 8.124,00 10.934,00

General purpose – s2.4xlarge.1

16 16 Open Linux 0,732530 321,00 273,00 225,00 3.529,00 6.417,00 7.123,00 Oracle Linux 0,760118 341,00 293,00 245,00 3.771,00 6.900,00 7.848,00 RHEL 0,842882 401,00 353,00 305,00 4.496,00 8.350,00 10.023,00 SUSE 0,824490 343,00 293,00 242,00 3.795,00 6.900,00 7.761,00 SUSE for SAP 0,961000 537,00 472,00 407,00 5.921,00 10.801,00 13.102,00 Windows 1,01 616,00 600,00 571,00 7.021,00 13.099,00 18.498,00

General purpose – s2.8xlarge.1

32 32 Open Linux 1,47 642,00 545,00 449,00 7.059,00 12.834,00 14.246,00 Oracle Linux 1,49 662,00 566,00 469,00 7.300,00 13.317,00 14.971,00 RHEL 1,58 722,00 626,00 530,00 8.025,00 14.767,00 17.146,00 SUSE 1,56 664,00 566,00 466,00 7.324,00 13.317,00 14.884,00 SUSE for SAP 1,92 858,00 745,00 632,00 9.450,00 17.218,00 20.224,00 Windows 2,59 1.461,00 1.365,00 1.268,00 16.889,00 32.495,00 43.738,00

General purpose – s2.medium.2

1 2 Open Linux 0,021000 10,28 8,29 6,29 109,45 172,03 187,72 Oracle Linux 0,061000 40,01 37,67 34,57 461,00 866,00 1.183,00 RHEL 0,071000 46,53 44,68 42,82 536,00 1.007,00 1.414,00 SUSE 0,065000 41,78 37,67 31,55 473,00 890,00 1.096,00 SUSE for SAP 0,241000 169,00 163,00 158,00 2.020,00 3.899,00 5.599,00 Windows 0,072000 46,95 43,86 40,76 543,00 1.011,00 1.406,00

General purpose – s2.large.2

2 4 Open Linux 0,094163 41,24 35,06 28,87 454,00 825,00 916,00 Oracle Linux 0,121751 61,38 55,20 49,01 695,00 1.308,00 1.641,00 RHEL 0,149000 81,52 75,34 69,15 937,00 1.792,00 2.366,00 SUSE 0,179000 63,40 55,20 45,99 720,00 1.308,00 1.554,00 SUSE for SAP 0,320000 225,00 219,00 214,00 2.650,00 5.199,00 7.500,00 Windows 0,166291 93,90 87,71 81,52 1.086,00 2.089,00 2.811,00

*Minimum lease period

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Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

General purpose – s2.xlarge.2

4 8 Open Linux 0,188325 82,49 70,11 57,74 907,00 1.650,00 1.831,00 Oracle Linux 0,215913 102,63 90,25 77,88 1.149,00 2.133,00 2.556,00 RHEL 0,243501 122,77 110,39 98,02 1.391,00 2.616,00 3.281,00 SUSE 0,280285 104,64 90,25 74,86 1.173,00 2.133,00 2.469,00 SUSE for SAP 0,419000 298,00 269,00 240,00 3.299,00 6.034,00 7.810,00 Windows 0,332583 187,79 175,42 163,05 2.171,00 4.177,00 5.622,00

General purpose – s2.2xlarge.2

8 16 Open Linux 0,376651 164,97 140,23 115,48 1.815,00 3.299,00 3.662,00 Oracle Linux 0,404239 185,11 160,37 135,62 2.056,00 3.783,00 4.387,00 RHEL 0,487003 246,00 221,00 196,04 2.781,00 5.233,00 6.562,00 SUSE 0,468611 187,13 160,37 132,60 2.081,00 3.783,00 4.300,00 SUSE for SAP 0,619500 381,00 340,00 298,00 4.206,00 7.684,00 9.641,00 Windows 0,665165 376,00 351,00 326,00 4.342,00 8.354,00 11.245,00

General purpose – s2.4xlarge.2

16 32 Open Linux 0,753302 330,00 280,00 231,00 3.629,00 6.599,00 7.325,00 Oracle Linux 0,780890 350,00 301,00 251,00 3.871,00 7.082,00 8.050,00 RHEL 0,863654 411,00 361,00 312,00 4.596,00 8.532,00 10.225,00 SUSE 0,845262 352,00 301,00 248,00 3.895,00 7.082,00 7.963,00 SUSE for SAP 0,999000 546,00 480,00 414,00 6.021,00 10.983,00 13.304,00 Windows 1,33 751,00 702,00 652,00 8.684,00 16.708,00 22.489,00

General purpose – s2.8xlarge.2

32 64 Open Linux 1,51 660,00 561,00 462,00 7.259,00 13.198,00 14.650,00 Oracle Linux 1,53 680,00 581,00 482,00 7.500,00 13.681,00 15.375,00 RHEL 1,62 740,00 641,00 542,00 8.225,00 15.131,00 17.550,00 SUSE 1,60 682,00 581,00 479,00 7.525,00 13.681,00 15.288,00 SUSE for SAP 1,96 876,00 760,00 645,00 9.650,00 17.582,00 20.628,00 Windows 2,66 1.502,00 1.403,00 1.304,00 17.368,00 33.417,00 44.978,00

General purpose – s2.medium.4

1 4 Open Linux 0,046000 23,57 19,71 15,85 255,00 414,00 479,00 Oracle Linux 0,077266 44,80 41,90 38,27 520,00 979,00 1.272,00 RHEL 0,096000 59,82 56,14 52,46 682,00 1.252,00 1.711,00 SUSE 0,104000 46,81 41,90 35,25 544,00 979,00 1.212,00 SUSE for SAP 0,266000 187,00 169,00 158,00 2.199,00 3.999,00 5.460,00 Windows 0,087731 52,44 49,54 45,91 612,00 1.163,00 1.574,00

General purpose – s2.large.4

2 8 Open Linux 0,099000 49,32 43,52 36,26 557,00 992,00 1.149,00 Oracle Linux 0,126944 69,46 63,66 56,40 799,00 1.476,00 1.874,00 RHEL 0,152000 89,60 83,80 76,54 1.040,00 1.913,00 2.556,00 SUSE 0,189000 71,47 63,66 53,38 823,00 1.474,00 1.787,00 SUSE for SAP 0,319000 229,00 215,00 199,00 2.699,00 5.060,00 7.060,00 Windows 0,175462 104,88 99,08 91,82 1.224,00 2.261,00 2.955,00

General purpose – s2.xlarge.4

4 16 Open Linux 0,198711 98,64 87,04 72,53 1.114,00 1.957,00 2.298,00 Oracle Linux 0,226299 118,78 107,17 92,67 1.356,00 2.468,00 3.023,00 RHEL 0,253887 138,92 127,31 112,81 1.597,00 2.951,00 3.748,00 SUSE 0,290671 120,79 107,17 89,65 1.380,00 2.468,00 2.936,00 SUSE for SAP 0,421000 299,00 286,00 255,00 3.506,00 6.369,00 8.276,00 Windows 0,350925 210,00 198,15 183,65 2.447,00 4.595,00 6.031,00

General purpose – s2.2xlarge.4

8 32 Open Linux 0,397423 197,28 174,07 145,06 2.228,00 3.969,00 4.595,00 Oracle Linux 0,425011 217,00 194,21 165,20 2.470,00 4.452,00 5.320,00 RHEL 0,507775 278,00 255,00 226,00 3.195,00 5.902,00 7.496,00 SUSE 0,489383 219,00 194,21 162,18 2.494,00 4.452,00 5.233,00 SUSE for SAP 0,645000 413,00 373,00 328,00 4.620,00 8.353,00 10.574,00 Windows 0,701849 420,00 396,00 367,00 4.895,00 9.273,00 12.173,00

General purpose – s2.4xlarge.4

16 64 Open Linux 0,794846 395,00 348,00 290,00 4.456,00 7.938,00 9.191,00 Oracle Linux 0,822434 415,00 368,00 310,00 4.698,00 8.421,00 9.916,00 RHEL 0,905198 475,00 429,00 371,00 5.423,00 9.871,00 12.091,00 SUSE 0,886806 417,00 368,00 307,00 4.722,00 8.421,00 9.829,00 SUSE for SAP 1,08 610,00 547,00 473,00 6.848,00 12.322,00 15.170,00 Windows 1,40 839,00 793,00 735,00 9.790,00 18.605,00 24.455,00

*Minimum lease period

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Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

General purpose – s2.8xlarge.4

32 128 Open Linux 1,59 789,00 696,00 580,00 8.912,00 15.875,00 18.382,00 Oracle Linux 1,62 809,00 716,00 600,00 9.154,00 16.359,00 19.107,00 RHEL 1,70 870,00 777,00 661,00 9.879,00 17.809,00 21.282,00 SUSE 1,68 811,00 716,00 597,00 9.178,00 16.359,00 19.020,00 SUSE for SAP 2,04 1.005,00 896,00 763,00 11.304,00 20.260,00 24.361,00 Windows 2,81 1.678,00 1.585,00 1.469,00 19.580,00 37.209,00 50.383,00

General purpose – s2.medium.8

1 8 Open Linux 0,075000 37,43 33,03 27,52 423,00 716,00 828,00 Oracle Linux 0,099500 57,57 53,16 47,66 664,00 1.236,00 1.597,00 RHEL 0,122000 73,80 60,41 59,01 740,00 1.420,00 1.905,00 SUSE 0,123000 59,58 53,16 44,64 689,00 1.236,00 1.510,00 SUSE for SAP 0,295000 205,00 199,00 189,00 2.399,00 4.699,00 6.660,00 Windows 0,128500 76,80 64,78 62,75 781,00 1.466,00 2.100,00

General purpose – s2.large.8

2 16 Open Linux 0,119000 58,00 55,00 45,00 669,00 1.056,00 1.230,00 Oracle Linux 0,139000 85,84 79,95 75,17 971,00 1.709,00 2.216,00 RHEL 0,165000 99,12 95,27 87,41 1.129,00 1.988,00 2.577,00 SUSE 0,192000 97,01 86,19 72,16 1.100,00 1.875,00 2.280,00 SUSE for SAP 0,339000 245,00 239,00 233,00 2.890,00 5.699,00 8.299,00 Windows 0,266313 142,68 125,70 108,72 1.473,00 2.536,00 3.189,00

General purpose – s2.xlarge.8

4 32 Open Linux 0,229900 119,98 105,22 92,89 1.380,00 2.305,00 2.590,00 Oracle Linux 0,249000 140,22 129,44 119,23 1.599,00 2.733,00 3.402,00 RHEL 0,284000 164,32 159,82 138,63 1.859,00 3.178,00 3.956,00 SUSE 0,319000 145,23 139,13 120,53 1.664,00 2.736,00 3.218,00 SUSE for SAP 0,449900 325,00 315,00 293,00 3.850,00 7.396,00 9.466,00 Windows 0,495700 256,00 249,00 221,00 2.977,00 5.143,00 6.501,00

General purpose – s2.2xlarge.8

8 64 Open Linux 0,459300 249,00 230,00 199,54 2.883,00 4.681,00 5.396,00 Oracle Linux 0,512000 290,00 276,00 240,00 3.290,00 5.652,00 7.086,00 RHEL 0,591000 342,00 333,00 287,00 3.826,00 6.572,00 8.239,00 SUSE 0,561000 273,00 266,00 217,00 3.123,00 5.113,00 5.970,00 SUSE for SAP 0,679300 489,00 463,00 403,00 5.890,00 10.408,00 12.954,00 Windows 0,881200 514,00 500,00 446,00 6.000,00 10.371,00 13.112,00

General purpose – s2.4xlarge.8

16 128 Open Linux 1,16 558,00 528,00 440,00 6.700,00 10.600,00 11.600,00 Oracle Linux 1,23 600,00 542,00 460,00 6.800,00 11.253,00 13.111,00 RHEL 1,29 679,00 609,00 521,00 7.730,00 13.050,00 15.245,00 SUSE 1,28 617,00 549,00 457,00 7.029,00 11.168,00 12.355,00 SUSE for SAP 1,38 815,00 728,00 623,00 9.155,00 16.432,00 19.929,00 Windows 2,13 1.177,00 1.105,00 1.004,00 13.168,00 25.568,00 31.199,00

General purpose – s2.8xlarge.8

32 256 Open Linux 2,27 1.198,00 1.057,00 881,00 13.506,00 22.959,00 25.909,00 Oracle Linux 2,30 1.218,00 1.077,00 901,00 13.769,00 23.944,00 28.231,00 RHEL 2,40 1.278,00 1.137,00 961,00 14.494,00 24.942,00 29.407,00 SUSE 2,41 1.220,00 1.077,00 898,00 13.793,00 23.464,00 26.620,00 SUSE for SAP 2,49 1.414,00 1.256,00 1.063,00 15.919,00 28.480,00 33.878,00 Windows 3,78 2.444,00 2.377,00 2.230,00 26.709,00 45.405,00 65.519,00

*Minimum lease period

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6.2.1.3 Dedicated general purpose – c3

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

Dedicated general purpose – c3.large.2

2 4 Open Linux 0,123600 63,16 55,94 40,60 650,00 974,00 1.267,00 Oracle Linux 0,151188 83,30 76,08 60,74 891,00 1.458,00 1.992,00 RHEL 0,178776 103,44 96,22 80,88 1.133,00 1.941,00 2.717,00 SUSE 0,215560 85,31 76,08 57,72 915,00 1.458,00 1.905,00 SUSE for SAP 0,346203 226,00 210,00 186,85 2.502,00 4.484,00 6.239,00 Windows 0,218278 132,27 125,06 109,72 1.479,00 2.633,00 3.755,00

Dedicated general purpose – c3.xlarge.2

4 8 Open Linux 0,247200 126,32 111,88 81,21 1.299,00 1.949,00 2.534,00 Oracle Linux 0,274788 146,46 132,02 101,34 1.541,00 2.432,00 3.259,00 RHEL 0,302376 166,60 152,16 121,48 1.783,00 2.916,00 3.984,00 SUSE 0,339160 148,47 132,02 98,32 1.565,00 2.432,00 3.172,00 Windows 0,469803 289,00 266,00 227,00 3.152,00 5.459,00 7.506,00 SUSE for SAP 0,436555 265,00 250,00 219,00 2.958,00 5.266,00 7.510,00

Dedicated general purpose – c3.2xlarge.2

8 16 Open Linux 0,494400 253,00 224,00 162,41 2.599,00 3.898,00 5.067,00 Oracle Linux 0,521988 273,00 244,00 182,55 2.840,00 4.381,00 5.792,00 RHEL 0,604752 333,00 304,00 243,00 3.565,00 5.831,00 7.967,00 SUSE 0,586360 275,00 244,00 179,53 2.864,00 4.381,00 5.705,00 SUSE for SAP 0,717003 415,00 378,00 309,00 4.451,00 7.408,00 10.040,00 Windows 0,873110 529,00 500,00 439,00 5.916,00 10.533,00 15.020,00

Dedicated general purpose – c3.4xlarge.2

16 32 Open Linux 0,988800 505,00 448,00 325,00 5.197,00 7.796,00 10.134,00 Oracle Linux 1,02 525,00 468,00 345,00 5.439,00 8.279,00 10.859,00 RHEL 1,10 586,00 528,00 405,00 6.164,00 9.729,00 13.034,00 SUSE 1,08 527,00 468,00 342,00 5.463,00 8.279,00 10.772,00 SUSE for SAP 1,21 668,00 602,00 471,00 7.050,00 11.306,00 15.107,00 Windows 1,75 1.058,00 1.000,00 878,00 11.832,00 21.066,00 30.039,00

Dedicated general purpose – c3.8xlarge.2

32 64 Open Linux 1,98 1.011,00 895,00 650,00 10.394,00 15.591,00 20.269,00 Oracle Linux 2,01 1.031,00 915,00 670,00 10.636,00 16.075,00 20.994,00 RHEL 2,09 1.091,00 976,00 730,00 11.361,00 17.525,00 23.169,00 SUSE 2,07 1.033,00 915,00 667,00 10.660,00 16.075,00 20.907,00 SUSE for SAP 2,20 1.173,00 1.049,00 796,00 12.247,00 19.101,00 25.241,00 Windows 3,49 2.116,00 2.001,00 1.755,00 23.664,00 42.131,00 60.079,00

Dedicated general purpose – c3.15xlarge.2

60 128 Open Linux 3,73 1.907,00 1.689,00 1.226,00 19.615,00 29.423,00 38.250,00 Oracle Linux 3,76 1.927,00 1.709,00 1.246,00 19.857,00 29.906,00 38.975,00 RHEL 3,84 1.988,00 1.770,00 1.307,00 20.582,00 31.356,00 41.150,00 SUSE 3,82 1.929,00 1.709,00 1.243,00 19.881,00 29.906,00 38.888,00 SUSE for SAP 3,95 2.070,00 1.843,00 1.372,00 21.468,00 32.933,00 43.223,00 Windows 6,59 3.994,00 3.776,00 3.313,00 44.658,00 79.508,00 113.377,00

*Minimum lease period

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Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

Dedicated general purpose – c3.large.4

2 8 Open Linux 0,135600 69,29 61,37 44,54 713,00 1.069,00 1.390,00 Oracle Linux 0,163188 89,43 81,51 64,68 954,00 1.552,00 2.115,00 RHEL 0,190776 109,57 101,65 84,82 1.196,00 2.036,00 2.840,00 SUSE 0,227560 91,44 81,51 61,66 979,00 1.552,00 2.028,00 SUSE for SAP 0,358203 232,00 216,00 190,79 2.565,00 4.579,00 6.362,00 Windows 0,239470 145,12 137,20 120,37 1.623,00 2.889,00 4.119,00

Dedicated general purpose – c3.xlarge.4

4 16 Open Linux 0,271200 138,58 122,75 89,09 1.425,00 2.138,00 2.780,00 Oracle Linux 0,298788 158,72 142,88 109,23 1.667,00 2.621,00 3.505,00 RHEL 0,326376 178,86 163,02 129,37 1.909,00 3.105,00 4.230,00 SUSE 0,363160 160,74 142,88 106,21 1.691,00 2.621,00 3.418,00 SUSE for SAP 0,493803 301,00 277,00 235,00 3.278,00 5.648,00 7.752,00 Windows 0,478939 290,00 274,00 241,00 3.245,00 5.778,00 8.239,00

Dedicated general purpose – c3.2xlarge.4

8 32 Open Linux 0,542400 277,00 245,00 178,18 2.851,00 4.276,00 5.559,00 Oracle Linux 0,569988 297,00 266,00 198,32 3.093,00 4.760,00 6.284,00 RHEL 0,652752 358,00 326,00 259,00 3.818,00 6.210,00 8.459,00 SUSE 0,634360 299,00 266,00 195,30 3.117,00 4.760,00 6.197,00 SUSE for SAP 0,765003 440,00 400,00 324,00 4.703,00 7.786,00 10.532,00 Windows 0,957878 580,00 549,00 481,00 6.490,00 11.555,00 16.478,00

Dedicated general purpose – c3.4xlarge.4

16 64 Open Linux 1,08 554,00 491,00 356,00 5.702,00 8.553,00 11.118,00 Oracle Linux 1,11 574,00 511,00 376,00 5.943,00 9.036,00 11.843,00 RHEL 1,20 635,00 572,00 437,00 6.668,00 10.486,00 14.018,00 SUSE 1,18 576,00 511,00 373,00 5.968,00 9.036,00 11.756,00 SUSE for SAP 1,31 717,00 645,00 503,00 7.554,00 12.063,00 16.091,00 Windows 1,92 1.161,00 1.098,00 963,00 12.981,00 23.111,00 32.956,00

Dedicated general purpose – c3.8xlarge.4

32 128 Open Linux 2,17 1.109,00 982,00 713,00 11.403,00 17.105,00 22.237,00 Oracle Linux 2,20 1.129,00 1.002,00 733,00 11.645,00 17.588,00 22.962,00 RHEL 2,28 1.189,00 1.063,00 793,00 12.370,00 19.038,00 25.137,00 SUSE 2,26 1.131,00 1.002,00 730,00 11.669,00 17.588,00 22.875,00 SUSE for SAP 2,39 1.271,00 1.136,00 859,00 13.256,00 20.615,00 27.209,00 Windows 3,83 2.322,00 2.195,00 1.926,00 25.962,00 46.222,00 65.912,00

Dedicated general purpose – c3.15xlarge.4

60 256 Open Linux 4,12 2.103,00 1.863,00 1.352,00 21.634,00 32.451,00 42.186,00 Oracle Linux 4,14 2.123,00 1.883,00 1.372,00 21.875,00 32.934,00 42.911,00 RHEL 4,23 2.184,00 1.943,00 1.433,00 22.600,00 34.384,00 45.086,00 SUSE 4,21 2.125,00 1.883,00 1.369,00 21.900,00 32.934,00 42.824,00 SUSE for SAP 4,34 2.266,00 2.017,00 1.498,00 23.486,00 35.961,00 47.158,00 Windows 7,27 4.405,00 4.164,00 3.654,00 49.253,00 87.689,00 125.043,00

*Minimum lease period

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6.2.1.4 Memory optimized II & III

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

Memory optimized II – m2.8xlarge.8

32 256 Open Linux 2,27 1.344,00 1.277,00 1.209,00 13.506,00 22.959,00 25.909,00 Oracle Linux 2,30 1.383,00 1.319,00 1.254,00 14.085,00 23.944,00 28.231,00 RHEL 2,40 1.441,00 1.374,00 1.307,00 14.672,00 24.942,00 29.407,00 SUSE 2,41 1.369,00 1.301,00 1.234,00 13.802,00 23.464,00 26.620,00 SUSE for SAP 2,49 - - - - - - Windows 3,78 2.444,00 2.377,00 2.310,00 26.709,00 45.405,00 65.519,00

Memory optimized III – m3.large.8

2 16 Open Linux 0,159600 81,56 72,23 52,43 839,00 1.258,00 1.636,00 Oracle Linux 0,187188 101,69 92,37 72,57 1.081,00 1.742,00 2.361,00 RHEL 0,214776 121,83 112,51 92,71 1.322,00 2.225,00 3.086,00 SUSE 0,251560 103,71 92,37 69,55 1.105,00 1.742,00 2.274,00 SUSE for SAP 0,382203 244,00 227,00 198,68 2.691,00 4.768,00 6.608,00 Windows 0,281854 170,80 161,48 141,67 1.910,00 3.400,00 4.849,00

Memory optimized III – m3.xlarge.8

4 32 Open Linux 0,319200 163,11 144,47 104,86 1.678,00 2.517,00 3.272,00 Oracle Linux 0,346788 183,25 164,61 125,00 1.919,00 3.000,00 3.997,00 RHEL 0,374376 203,00 184,75 145,14 2.161,00 3.483,00 4.722,00 SUSE 0,411160 185,26 164,61 121,98 1.944,00 3.000,00 3.910,00 SUSE for SAP 0,541803 326,00 299,00 251,00 3.530,00 6.027,00 8.244,00 Windows 0,563707 342,00 323,00 283,00 3.820,00 6.800,00 9.697,00

Memory optimized III – m3.2xlarge.8

8 64 Open Linux 0,638400 326,00 289,00 210,00 3.355,00 5.033,00 6.543,00 Oracle Linux 0,665988 346,00 309,00 230,00 3.597,00 5.516,00 7.268,00 RHEL 0,748752 407,00 369,00 290,00 4.322,00 6.967,00 9.443,00 SUSE 0,730360 348,00 309,00 227,00 3.621,00 5.516,00 7.181,00 SUSE for SAP 0,861003 489,00 443,00 356,00 5.208,00 8.543,00 11.516,00 Windows 1,13 683,00 646,00 567,00 7.639,00 13.601,00 19.394,00

Memory optimized III – m3.4xlarge.8

16 128 Open Linux 1,28 652,00 578,00 419,00 6.711,00 10.066,00 13.086,00 Oracle Linux 1,30 673,00 598,00 440,00 6.953,00 10.550,00 13.811,00 RHEL 1,39 733,00 658,00 500,00 7.678,00 12.000,00 15.986,00 SUSE 1,37 675,00 598,00 437,00 6.977,00 10.550,00 13.724,00 SUSE for SAP 1,50 815,00 732,00 566,00 8.563,00 13.576,00 18.059,00 Windows 2,25 1.366,00 1.292,00 1.133,00 15.278,00 27.201,00 38.789,00

Memory optimized III – m3.8xlarge.8

32 256 Open Linux 2,55 1.305,00 1.156,00 839,00 13.422,00 20.133,00 26.172,00 Oracle Linux 2,58 1.325,00 1.176,00 859,00 13.663,00 20.616,00 26.897,00 RHEL 2,66 1.385,00 1.236,00 919,00 14.388,00 22.066,00 29.072,00 SUSE 2,65 1.327,00 1.176,00 856,00 13.688,00 20.616,00 26.810,00 SUSE for SAP 2,78 1.467,00 1.310,00 985,00 15.274,00 23.643,00 31.145,00 Windows 4,51 2.733,00 2.584,00 2.267,00 30.557,00 54.403,00 77.578,00

Memory optimized III – m3.15xlarge.8

60 512 Open Linux 4,88 2.496,00 2.210,00 1.604,00 25.670,00 38.505,00 50.057,00 Oracle Linux 4,91 2.516,00 2.231,00 1.625,00 25.912,00 38.989,00 50.782,00 RHEL 4,99 2.576,00 2.291,00 1.685,00 26.637,00 40.439,00 52.957,00 SUSE 4,98 2.518,00 2.231,00 1.622,00 25.936,00 38.989,00 50.695,00 SUSE for SAP 5,11 2.658,00 2.365,00 1.751,00 27.523,00 42.015,00 55.030,00 Windows 8,63 5.227,00 4.942,00 4.335,00 58.443,00 104.050,00 148.374,00

*Minimum lease period

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6.2.1.5 High performance I

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

High performance I h1.large

2 4 Open Linux 0,157500 86,30 75,12 63,93 883,00 1.502,00 1.856,00 Oracle Linux 0,190500 116,19 108,35 100,50 1.268,00 2.315,00 3.139,00 RHEL 0,200500 122,38 114,12 105,85 1.336,00 2.438,00 3.306,00 SUSE 0,225500 93,77 82,93 72,09 1.003,00 1.734,00 2.193,00 SUSE for SAP 0,377500 165,00 160,00 158,00 1.800,00 3.750,00 5.450,00 Windows 0,255500 162,57 149,53 136,49 1.675,00 3.014,00 4.017,00

High performance I h1.xlarge

4 8 Open Linux 0,308500 170,72 149,34 127,96 1.756,00 3.003,00 3.739,00 Oracle Linux 0,309500 182,17 166,32 150,45 1.948,00 3.478,00 4.592,00 RHEL 0,358500 211,00 192,77 174,39 2.258,00 4.032,00 5.322,00 SUSE 0,399400 187,05 164,98 142,91 1.972,00 3.399,00 4.283,00 SUSE for SAP 0,676800 302,00 302,00 302,00 3.326,00 6.142,00 8.448,00 Windows 0,470500 299,00 277,00 255,00 3.077,00 5.579,00 7.503,00

High performance I h1.2xlarge

8 16 Open Linux 0,612500 341,00 299,00 257,00 3.508,00 6.012,00 7.512,00 Oracle Linux 0,650750 386,00 354,00 322,00 4.137,00 7.416,00 9.838,00 RHEL 0,747750 444,00 407,00 370,00 4.754,00 8.523,00 11.307,00 SUSE 0,729650 371,00 326,00 282,00 3.862,00 6.647,00 8.356,00 SUSE for SAP 1,06 500,00 458,00 416,00 5.413,00 9.822,00 13.227,00 Windows 1,04 668,00 617,00 567,00 6.893,00 12.464,00 16.714,00

High performance I h1.4xlarge

16 32 Open Linux 1,27 707,00 621,00 535,00 7.280,00 12.493,00 15.638,00 Oracle Linux 1,28 763,00 688,00 612,00 7.806,00 13.748,00 17.825,00 RHEL 1,48 856,00 771,00 686,00 9.016,00 15.879,00 20.589,00 SUSE 1,46 773,00 680,00 587,00 8.010,00 13.776,00 17.296,00 SUSE for SAP 1,71 866,00 780,00 693,00 9.185,00 16.303,00 21.353,00 Windows 2,11 1.346,00 1.245,00 1.144,00 13.887,00 25.128,00 33.724,00

High performance I h1.8xlarge

32 64 Open Linux 2,73 1.516,00 1.334,00 1.152,00 15.660,00 26.932,00 33.814,00 Oracle Linux 2,90 1.699,00 1.550,00 1.400,00 18.126,00 32.334,00 42.625,00 RHEL 3,25 1.908,00 1.740,00 1.572,00 20.355,00 36.310,00 47.867,00 SUSE 3,11 1.683,00 1.482,00 1.282,00 17.438,00 30.023,00 37.755,00 SUSE for SAP 3,23 1.675,00 1.493,00 1.311,00 17.565,00 30.742,00 39.529,00 Windows 4,39 2.851,00 2.640,00 2.429,00 29.420,00 53.311,00 71.675,00

High performance I h1.large.4

2 8 Open Linux 0,160000 88,90 75,88 62,87 884,00 1.474,00 1.770,00 Oracle Linux 0,200000 111,28 100,80 90,33 1.171,00 2.077,00 2.717,00 RHEL 0,209000 125,15 113,59 102,03 1.320,00 2.345,00 3.075,00 SUSE 0,238500 108,84 94,41 79,98 1.124,00 1.906,00 2.344,00 SUSE for SAP 0,380000 174,00 164,00 160,00 1.999,00 3.899,00 5.699,00 Windows 0,264000 149,92 134,43 118,95 1.536,00 2.693,00 3.473,00

High performance I h1.xlarge.4

4 16 Open Linux 0,311500 182,07 156,21 130,35 1.821,00 3.052,00 3.692,00 Oracle Linux 0,327500 195,23 173,30 151,37 2.015,00 3.498,00 4.450,00 RHEL 0,362500 218,00 194,06 169,79 2.256,00 3.922,00 4.998,00 SUSE 0,401000 202,00 174,74 147,47 2.061,00 3.483,00 4.267,00 SUSE for SAP 0,679800 313,00 287,00 261,00 3.391,00 6.191,00 8.402,00 Windows 0,508000 304,00 274,00 243,00 3.118,00 5.489,00 7.113,00

High performance I h1.2xlarge.4

8 32 Open Linux 0,647500 368,00 317,00 266,00 3.692,00 6.205,00 7.540,00 Oracle Linux 0,677500 399,00 356,00 313,00 4.137,00 7.213,00 9.226,00 RHEL 0,750000 447,00 399,00 351,00 4.635,00 8.091,00 10.368,00 SUSE 0,735000 388,00 335,00 283,00 3.932,00 6.637,00 8.115,00 SUSE for SAP 1,09 527,00 476,00 424,00 5.597,00 10.015,00 13.255,00 Windows 1,09 614,00 553,00 492,00 6.297,00 11.092,00 14.383,00

High performance I h1.4xlarge.4

16 64 Open Linux 1,33 740,00 638,00 535,00 7.435,00 12.513,00 15.234,00 Oracle Linux 1,60 760,00 668,00 576,00 7.611,00 13.071,00 16.379,00 RHEL 1,51 819,00 720,00 621,00 8.378,00 14.399,00 18.062,00 SUSE 1,48 760,00 656,00 552,00 7.675,00 12.945,00 15.808,00 SUSE for SAP 1,78 899,00 796,00 694,00 9.340,00 16.323,00 20.949,00 Windows 2,22 1.231,00 1.109,00 987,00 12.646,00 22.286,00 28.920,00

*Minimum lease period

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Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

High performance I h1.8xlarge.4

32 128 Open Linux 2,88 1.670,00 1.446,00 1.222,00 16.857,00 28.515,00 34.973,00 Oracle Linux 2,99 1.747,00 1.556,00 1.365,00 18.090,00 31.507,00 40.253,00 RHEL 3,28 1.951,00 1.740,00 1.528,00 20.230,00 35.276,00 45.137,00 SUSE 3,22 1.694,00 1.469,00 1.243,00 17.147,00 29.036,00 35.668,00 SUSE for SAP 3,38 1.831,00 1.607,00 1.382,00 18.785,00 32.369,00 40.755,00 Windows 4,61 2.778,00 2.513,00 2.248,00 28.564,00 50.546,00 65.945,00

High performance I h1.large.8

2 16 Open Linux 0,162743 91,93 75,82 59,71 875,00 1.408,00 1.599,00 Oracle Linux 0,210000 112,90 100,23 87,55 1.152,00 2.001,00 2.548,00 RHEL 0,211743 128,18 113,99 99,79 1.310,00 2.279,00 2.908,00 SUSE 0,244743 142,33 123,57 102,11 1.415,00 2.439,00 2.952,00 SUSE for SAP 0,382743 157,97 141,86 125,75 1.667,00 2.993,00 3.977,00 Windows 0,322743 161,74 141,42 121,10 1.654,00 2.828,00 3.521,00

High performance I h1.xlarge.8

4 32 Open Linux 0,328008 187,66 155,67 123,66 1.796,00 2.907,00 3.335,00 Oracle Linux 0,334008 198,02 171,45 144,87 1.971,00 3.336,00 4.093,00 RHEL 0,378008 224,00 194,10 164,27 2.231,00 3.781,00 4.647,00 SUSE 0,411008 197,60 174,38 146,17 2.036,00 3.339,00 3.909,00 SUSE for SAP 0,696308 318,00 286,00 254,00 3.366,00 6.047,00 8.044,00 Windows 0,570608 327,00 287,00 247,00 3.349,00 5.746,00 7.192,00

High performance I h1.2xlarge.8

8 64 Open Linux 0,661063 379,00 315,00 252,00 3.637,00 5.906,00 6.807,00 Oracle Linux 0,680063 405,00 352,00 299,00 4.044,00 6.876,00 8.497,00 RHEL 0,768063 458,00 399,00 339,00 4.580,00 7.796,00 9.650,00 SUSE 0,744063 399,00 334,00 269,00 3.877,00 6.337,00 7.382,00 SUSE for SAP 1,11 538,00 474,00 410,00 5.542,00 9.716,00 12.522,00 Windows 1,15 660,00 579,00 499,00 6.754,00 11.595,00 14.524,00

High performance I h1.4xlarge.8

16 128 Open Linux 1,63 962,00 775,00 588,00 8.869,00 13.936,00 15.200,00 Oracle Linux 1,70 743,00 790,00 611,00 8.877,00 14.198,00 16.262,00 RHEL 1,75 1.048,00 870,00 691,00 9.907,00 16.039,00 18.396,00 SUSE 1,73 999,00 796,00 678,00 9.132,00 14.409,00 16.632,00 SUSE for SAP 2,08 1.121,00 934,00 747,00 10.774,00 17.746,00 20.915,00 Windows 2,89 1.666,00 1.426,00 1.186,00 17.007,00 28.457,00 34.351,00

High performance I h1.8xlarge.8

32 256 Open Linux 3,31 1.695,00 1.611,00 1.526,00 17.038,00 28.965,00 32.686,00 Oracle Linux 3,33 1.735,00 1.653,00 1.571,00 17.618,00 29.950,00 35.008,00 RHEL 3,44 1.793,00 1.708,00 1.623,00 18.204,00 30.948,00 36.184,00 SUSE 3,41 1.720,00 1.635,00 1.550,00 17.335,00 29.470,00 33.397,00 SUSE for SAP 3,75 1.854,00 1.769,00 1.684,00 18.943,00 32.775,00 38.401,00 Windows 4,80 2.796,00 2.711,00 2.626,00 30.242,00 51.411,00 72.296,00

*Minimum lease period

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6.2.1.6 High performance II

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

High performance II h2.3xlarge.10

16 128 Open Linux 2,06 1.277,00 1.085,00 890,00 12.466,00 21.007,00 25.492,00 Oracle Linux 2,10 - - - - - - RHEL 2,30 - - - - - - SUSE 2,25 1.324,00 1.128,00 928,00 13.013,00 21.958,00 26.691,00 SUSE for SAP 2,50 1.436,00 1.244,00 1.049,00 14.371,00 24.817,00 31.207,00 Windows 3,18 - - - - - -

High performance II h2.3xlarge.20

16 256 Open Linux 3,15 1.710,00 1.634,00 1.553,00 17.606,00 30.871,00 37.143,00 Oracle Linux 2,45 - - - - - - RHEL 3,35 - - - - - - SUSE 3,31 1.764,00 1.670,00 1.749,00 18.028,00 31.694,00 39.719,00 SUSE for SAP 3,59 1.869,00 1.792,00 1.712,00 19.511,00 34.681,00 42.858,00 Windows 5,28 - - - - - -

High performance II hl1.8xlarge.8

32 256 Open Linux 5,55 2.756,00 2.432,00 2.027,00 31.130,00 55.451,00 64.206,00 Oracle Linux 5,59 2.780,00 2.456,00 2.051,00 31.420,00 56.031,00 65.076,00 RHEL 5,69 2.853,00 2.529,00 2.123,00 32.290,00 57.771,00 67.686,00 SUSE 5,66 2.783,00 2.456,00 2.047,00 31.449,00 56.031,00 64.972,00 SUSE for SAP 6,00 2.915,00 2.591,00 2.185,00 33.035,00 59.261,00 69.921,00 Windows 9,81 5.861,00 5.537,00 5.132,00 68.389,00 129.969,00 171.513,00

*Minimum lease period

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6.2.1.7 GPU accelerated (NVIDIA M60 & P100 & V100)

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

GPU accelerated g1.xlarge NVIDIA M60

4 8 Open Linux 0,346606 - - - - - - Oracle Linux 0,367606 - - - - - - RHEL 0,406606 - - - - - - SUSE 0,447506 - - - - - - Windows 0,518606 - - - - - -

GPU accelerated g1.2xlarge NVIDIA M60

8 16 Open Linux 0,547106 - - - - - - Oracle Linux 0,608606 - - - - - - RHEL 0,685606 - - - - - - SUSE 0,657506 - - - - - - Windows 0,892606 - - - - - -

GPU accelerated g2.xlarge NVIDIA M60

8 64 Open Linux 1,34 - - - - - - Oracle Linux 1,40 - - - - - - RHEL 1,48 - - - - - - SUSE 1,45 - - - - - - Windows 1,77 - - - - - -

GPU accelerated p1.2xlarge.8 NVIDIA P100

8 64 Open Linux 2,19 - - - - - - Oracle Linux 2,21 - - - - - - RHEL 2,41 - - - - - - SUSE 2,28 - - - - - - Windows 2,60 - - - - - -

GPU accelerated p1.4xlarge.8 NVIDIA P100

16 128 Open Linux 4,37 - - - - - - Oracle Linux 4,40 - - - - - - RHEL 4,59 - - - - - - SUSE 4,46 - - - - - - Windows 5,21 - - - - - -

GPU accelerated p1.8xlarge.8 NVIDIA P100

32 256 Open Linux 8,74 - - - - - - Oracle Linux 8,77 - - - - - - RHEL 8,96 - - - - - - SUSE 8,83 - - - - - - Windows 10,41 - - - - - -

GPU accelerated p2.2xlarge.8 NVIDIA V100

8 64 Open Linux 3,25 1.858,00 1.541,00 1.280,00 19.822,00 29.784,00 38.540,00 Oracle Linux 3,28 1.878,00 1.561,00 1.300,00 20.064,00 30.268,00 39.265,00 RHEL 3,47 2.019,00 1.702,00 1.441,00 21.755,00 33.651,00 44.340,00 SUSE 3,34 1.925,00 1.608,00 1.347,00 20.628,00 31.395,00 40.956,00 Windows 3,67 2.163,00 1.846,00 1.585,00 23.480,00 37.101,00 49.076,00

GPU accelerated p2.4xlarge.8 NVIDIA V100

16 128 Open Linux 6,51 3.716,00 3.082,00 2.560,00 39.644,00 59.568,00 77.079,00 Oracle Linux 6,53 3.736,00 3.103,00 2.580,00 39.886,00 60.052,00 77.804,00 RHEL 6,73 3.877,00 3.244,00 2.721,00 41.578,00 63.435,00 82.879,00 SUSE 6,60 3.783,00 3.150,00 2.627,00 40.450,00 61.179,00 79.496,00 Windows 7,34 4.325,00 3.692,00 3.170,00 46.961,00 74.202,00 98.151,00

GPU accelerated p2.8xlarge.8 NVIDIA V100

32 256 Open Linux 13,01 7.431,00 6.165,00 5.121,00 79.288,00 119.137,00 154.158,00 Oracle Linux 13,04 7.451,00 6.185,00 5.141,00 79.530,00 119.620,00 154.883,00 RHEL 13,23 7.592,00 6.326,00 5.282,00 81.222,00 123.003,00 159.959,00 SUSE 13,10 7.498,00 6.232,00 5.188,00 80.094,00 120.748,00 156.575,00 Windows 14,68 8.650,00 7.384,00 6.340,00 93.922,00 148.403,00 196.303,00

*Minimum lease period

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6.2.1.8 Large memory I & II

*Minimum lease period

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

Large memory I e1.xlarge

4 128 Open Linux 1,01 - - - - - - Oracle Linux 1,07 - - - - - - RHEL 1,13 - - - - - - SUSE 1,10 - - - - - - SUSE for SAP 1,25 - - - - - - Windows 1,59 - - - - - -

Large memory I e1.2xlarge

8 256 Open Linux 2,03 - - - - - - Oracle Linux 2,08 - - - - - - RHEL 2,14 - - - - - - SUSE 2,11 - - - - - - SUSE for SAP 2,32 - - - - - - Windows 3,18 - - - - - -

Large memory I e1.4xlarge

16 470 Open Linux 3,73 - - - - - - Oracle Linux 3,78 - - - - - - RHEL 3,84 - - - - - - SUSE 3,81 - - - - - - SUSE for SAP 4,11 - - - - - - Windows 5,46 - - - - - -

Large memory I e1.8xlarge

32 940 Open Linux 7,12 - - - - - - Oracle Linux 7,26 - - - - - - RHEL 7,40 - - - - - - SUSE 7,32 - - - - - - SUSE for SAP 7,92 - - - - - - Windows 8,18 - - - - - -

Large memory II e2.2xlarge

8 128 Open Linux 1,02 - - - - - - Oracle Linux 1,08 - - - - - - RHEL 1,14 - - - - - - SUSE 1,11 - - - - - - SUSE for SAP 1,26 - - - - - - Windows 1,61 - - - - - -

Large memory II e2.3xlarge

12 256 Open Linux 2,04 - - - - - - Oracle Linux 2,09 - - - - - - RHEL 2,15 - - - - - - SUSE 2,13 - - - - - - SUSE for SAP 2,33 - - - - - - Windows 3,20 - - - - - -

Large memory II e2.4xlarge

18 445 Open Linux 3,72 - - - - - - Oracle Linux 3,78 - - - - - - RHEL 3,84 - - - - - - SUSE 3,81 - - - - - - SUSE for SAP 3,90 - - - - - - Windows 5,70 - - - - - -

Large memory II e2.9xlarge

36 890 Open Linux 7,38 - - - - - - Oracle Linux 7,50 - - - - - - RHEL 7,56 - - - - - - SUSE 7,53 - - - - - - SUSE for SAP 7,68 - - - - - - Windows 9,75 - - - - - -

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6.2.1.9 Disk intensive I & II

Elastic Cloud Server flavor

(type)

vCPUs Virtual RAM (GB)

Local SAS hard disks

Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months*

in EUR

Reserved Upfront

24 months*

in EUR

Reserved Upfront

36 months* in EUR

Disk intensive I d1.xlarge

4 32 3x 1,675 TB Open Linux 0,706000 313,00 289,00 257,00 3.143,00 5.440,00 6.442,00 Oracle Linux 0,653000 - - - - - - RHEL 0,759000 351,00 327,00 295,00 3.600,00 6.338,00 7.758,00 SUSE 0,794000 336,00 311,00 278,00 3.394,00 5.893,00 7.021,00 Windows 0,822000 - - - - - -

Disk intensive I d1.2xlarge

8 64 6x 1,675 TB Open Linux 1,41 625,00 578,00 514,00 6.286,00 10.879,00 12.883,00 Oracle Linux 1,31 - - - - - - RHEL 1,53 709,00 661,00 596,00 7.276,00 12.826,00 15.736,00 SUSE 1,50 649,00 600,00 534,00 6.538,00 11.333,00 13.462,00 Windows 1,61 - - - - - -

Disk intensive I d1.4xlarge

16 128 12x 1,675 TB Open Linux 2,82 1.250,00 1.155,00 1.027,00 12.572,00 21.759,00 25.766,00 Oracle Linux 2,53 - - - - - - RHEL 2,94 1.334,00 1.239,00 1.110,00 13.561,00 23.704,00 28.619,00 SUSE 2,91 1.274,00 1.178,00 1.048,00 12.822,00 22.210,00 26.346,00 Windows 3,09 - - - - - -

Disk intensive I d1.8xlarge

36 256 24x 1,675 TB Open Linux 5,64 2.500,00 2.311,00 2.055,00 25.145,00 43.517,00 51.533,00 Oracle Linux 4,95 - - - - - - RHEL 5,76 2.584,00 2.394,00 2.137,00 26.131,00 45.461,00 54.386,00 SUSE 5,73 2.524,00 2.333,00 2.075,00 25.393,00 43.967,00 52.114,00 Windows 6,24 - - - - - -

Disk intensive II d2.xlarge.8

4 32 2x 1,675 TB Open Linux 0,546444 239,00 219,00 199,45 2.393,00 4.308,00 5.026,00 Oracle Linux 0,564836 253,00 233,00 213,00 2.555,00 4.630,00 5.510,00 RHEL 0,601620 280,00 260,00 240,00 2.877,00 5.275,00 6.476,00 SUSE 0,638404 293,00 273,00 253,00 2.957,00 5.275,00 6.235,00 Windows 0,601088 279,00 259,00 239,00 2.872,00 5.266,00 6.462,00

Disk intensive II d2.2xlarge.8

8 64 4x 1,675 TB Open Linux 1,09 479,00 439,00 399,00 4.787,00 8.616,00 10.052,00 Oracle Linux 1,11 492,00 452,00 412,00 4.948,00 8.939,00 10.536,00 RHEL 1,20 559,00 519,00 479,00 5.754,00 10.550,00 12.952,00 SUSE 1,18 532,00 492,00 453,00 5.351,00 9.583,00 11.261,00 Windows 1,20 558,00 519,00 479,00 5.744,00 10.531,00 12.924,00

Disk intensive II d2.4xlarge.8

16 128 8x 1,675 TB Open Linux 2,19 957,00 878,00 798,00 9.574,00 17.233,00 20.105,00 Oracle Linux 2,20 971,00 891,00 811,00 9.735,00 17.555,00 20.588,00 RHEL 2,30 1.038,00 958,00 878,00 10.540,00 19.166,00 23.005,00 SUSE 2,28 1.011,00 931,00 852,00 10.138,00 18.199,00 21.313,00 Windows 2,40 1.117,00 1.037,00 957,00 11.488,00 21.062,00 25.849,00

Disk intensive II d2.6xlarge.8

24 192 12x 1,675 TB Open Linux 3,28 1.436,00 1.316,00 1.197,00 14.361,00 25.849,00 30.157,00 Oracle Linux 3,30 1.449,00 1.330,00 1.210,00 14.522,00 26.171,00 30.640,00 RHEL 3,39 1.517,00 1.397,00 1.277,00 15.327,00 27.782,00 33.057,00 SUSE 3,37 1.490,00 1.370,00 1.250,00 14.924,00 26.816,00 31.365,00 Windows 3,61 1.675,00 1.556,00 1.436,00 17.233,00 31.593,00 38.773,00

Disk intensive II d2.8xlarge.8

32 256 16x 1,675 TB Open Linux 4,37 1.915,00 1.755,00 1.596,00 19.147,00 34.465,00 40.210,00 Oracle Linux 4,39 1.928,00 1.769,00 1.609,00 19.309,00 34.788,00 40.693,00 RHEL 4,48 1.995,00 1.836,00 1.676,00 20.114,00 36.399,00 43.110,00 SUSE 4,46 1.968,00 1.809,00 1.649,00 19.711,00 35.432,00 41.418,00 Windows 4,81 2.234,00 2.074,00 1.915,00 22.977,00 42.124,00 51.698,00

Disk intensive II d2.15xlarge.9

60 540 24x 1,675 TB Open Linux 7,53 3.299,00 3.024,00 2.749,00 32.989,00 59.380,00 69.277,00 Oracle Linux 7,55 3.312,00 3.037,00 2.763,00 33.150,00 59.702,00 69.760,00 RHEL 7,64 3.379,00 3.105,00 2.830,00 33.956,00 61.313,00 72.177,00 SUSE 7,62 3.353,00 3.078,00 2.803,00 33.553,00 60.347,00 70.485,00 Windows 8,28 3.849,00 3.574,00 3.299,00 39.587,00 72.576,00 89.070,00

*Minimum lease period

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6.2.2 Auto Scaling

Auto Scaling (type) Billing EUR

Auto Scaling N/A Included

6.2.3 Image Management Service

Image Management Service (type) Billing EUR

Image Management Service N/A Included

6.2.4 Dedicated host

Dedicated Host (type) Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

General purpose (general) 2,63 - - - - - - High performance (h1) 3,63 1.826,00 1.364,00 1.175,00 20.373,00 31.999,00 41.839,00 General purpose (s2) 9,06 4.449,00 3.920,00 3.255,00 50.220,00 86.296,00 96.506,00 General purpose (s2-medium) 2,77 1.373,00 1.011,00 854,00 15.380,00 23.918,00 30.386,00 Dedicated general purpose (c3) 4,32 2.208,00 1.956,00 1.420,00 22.715,00 34.073,00 44.295,00 Memory optimized (m3) 5,13 2.621,00 2.321,00 1.685,00 26.954,00 40.431,00 52.560,00 Open Linux license Included - - - - - - Oracle license 0,044868 - - - - - - RHEL license 0,052172 - - - - - - SUSE license 0,049563 - - - - - - Windows license 0,069800 - - - - - -

*Minimum lease period

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6.2.5 Bare Metal Server

*Minimum lease period

Bare Metal Host (type) Operating system group

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

physical.o2.medium Open Linux 2,51 1.125,00 974,00 823,00 12.621,00 20.962,00 25.022,00 Oracle Linux 2,56 1.163,00 1.012,00 861,00 13.078,00 21.876,00 26.394,00 RHEL 2,60 1.196,00 1.045,00 894,00 13.469,00 22.658,00 27.566,00 SUSE 2,58 1.177,00 1.026,00 875,00 13.250,00 22.219,00 26.908,00 Windows 3,09 1.549,00 1.398,00 1.247,00 17.705,00 31.129,00 40.273,00

physical.m2.medium Open Linux 17,36 7.792,00 6.141,00 4.210,00 87.422,00 111.154,00 131.918,00 Oracle Linux 17,41 7.830,00 6.785,00 5.740,00 87.879,00 146.110,00 174.695,00 RHEL 17,45 7.863,00 6.222,00 4.295,00 88.270,00 113.166,00 134.990,00 SUSE 17,43 7.844,00 6.156,00 4.228,00 88.050,00 111.476,00 132.406,00 Windows 17,94 8.216,00 7.170,00 6.125,00 92.505,00 155.363,00 188.574,00 SUSE for SAP 17,57 7.949,00 6.261,00 4.333,00 89.308,00 113.991,00 136.178,00

physical.m2.xlarge Open Linux 32,35 14.523,00 11.883,00 8.147,00 162.937,00 215.091,00 255.271,00 Oracle Linux 32,40 14.561,00 12.613,00 10.664,00 163.395,00 271.532,00 324.413,00 RHEL 32,44 14.593,00 12.010,00 8.289,00 163.785,00 218.417,00 260.539,00 SUSE 32,42 14.575,00 11.889,00 8.165,00 163.566,00 215.299,00 255.722,00 Windows 32,93 14.946,00 12.998,00 11.050,00 168.021,00 280.785,00 338.292,00 SUSE for SAP 32,56 14.680,00 11.994,00 8.270,00 164.823,00 217.814,00 259.494,00

physical.h2.large Open Linux 2,65 1.191,00 1.031,00 872,00 13.366,00 22.199,00 26.499,00 Oracle Linux 2,71 1.229,00 1.070,00 910,00 13.823,00 23.113,00 27.871,00 RHEL 2,75 1.262,00 1.102,00 942,00 14.214,00 23.895,00 29.043,00 SUSE 2,73 1.244,00 1.084,00 924,00 13.995,00 23.456,00 28.385,00 Windows 3,23 1.615,00 1.455,00 1.295,00 18.450,00 32.366,00 41.750,00

physical.p1.large Open Linux 14,16 7.598,00 6.527,00 5.457,00 81.392,00 138.187,00 170.387,00 Oracle Linux 14,22 7.636,00 6.566,00 5.495,00 81.849,00 139.102,00 171.758,00 RHEL 14,26 7.669,00 6.598,00 5.527,00 82.240,00 139.883,00 172.930,00 SUSE 14,24 7.651,00 6.580,00 5.509,00 82.021,00 139.445,00 172.273,00 Windows 14,74 8.022,00 6.951,00 5.880,00 86.475,00 148.355,00 185.638,00

physical.p2.large Open Linux 26,09 14.565,00 12.493,00 10.421,00 154.544,00 263.591,00 327.141,00 Oracle Linux 26,15 14.603,00 12.531,00 10.459,00 155.001,00 264.505,00 328.513,00 RHEL 26,19 14.636,00 12.564,00 10.491,00 155.392,00 265.287,00 329.685,00 SUSE 26,16 14.617,00 12.545,00 10.473,00 155.173,00 264.848,00 329.027,00 Windows 26,67 14.989,00 12.916,00 10.844,00 159.627,00 273.758,00 342.392,00

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6.3 Databases

6.3.1 Relational Database Service

6.3.1.1 MySQL

MySQL flavor (type) vCPUs (quantity)

Virtual RAM (GB)

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

db.c2.medium 1 2 0,038000 21,08 19,42 18,31 216,00 360,00 429,00 db.s1.medium 1 4 0,081159 45,03 41,47 39,10 462,00 768,00 917,00 db.c2.large 2 4 0,120650 66,94 61,65 58,13 687,00 1.141,00 1.363,00 db.s1.large 2 8 0,197600 109,63 100,97 95,20 1.125,00 1.869,00 2.233,00 db.c2.xlarge 4 8 0,216600 120,17 110,68 104,36 1.233,00 2.049,00 2.448,00 db.m1.large 2 16 0,264670 146,84 135,25 127,52 1.507,00 2.504,00 2.991,00 db.s1.xlarge 4 16 0,396150 220,00 202,00 190,87 2.256,00 3.748,00 4.477,00 db.m1.xlarge 4 32 0,579500 322,00 296,00 279,00 3.300,00 5.483,00 6.549,00 db.s1.2xlarge 8 32 0,792300 440,00 405,00 382,00 4.511,00 7.496,00 8.953,00 db.m1.2xlarge 8 64 1,08 601,00 553,00 522,00 6.167,00 10.246,00 12.238,00 HA db.c2.medium 1 2 0,076000 42,16 38,84 36,62 433,00 719,00 859,00 HA db.s1.medium 1 4 0,162317 90,05 82,94 78,20 924,00 1.536,00 1.834,00 HA db.c2.large 2 4 0,241300 133,87 123,30 116,26 1.374,00 2.283,00 2.727,00 HA db.s1.large 2 8 0,395200 219,00 202,00 190,41 2.250,00 3.739,00 4.466,00 HA db.c2.xlarge 4 8 0,433200 240,00 221,00 209,00 2.467,00 4.098,00 4.895,00 HA db.m1.large 2 16 0,529340 294,00 270,00 255,00 3.014,00 5.008,00 5.982,00 HA db.s1.xlarge 4 16 0,792300 440,00 405,00 382,00 4.511,00 7.496,00 8.953,00 HA db.m1.xlarge 4 32 1,16 643,00 592,00 558,00 6.599,00 10.965,00 13.097,00 HA db.s1.2xlarge 8 32 1,58 879,00 810,00 763,00 9.023,00 14.992,00 17.907,00 HA db.m1.2xlarge 8 64 2,17 1.202,00 1.107,00 1.044,00 12.333,00 20.492,00 24.477,00 read only db.c2.medium 1 2 0,038000 - - - - - - read only db.s1.medium 1 4 0,081159 - - - - - - read only db.c2.large 2 4 0,120650 - - - - - - read only db.s1.large 2 8 0,197600 - - - - - - read only db.c2.xlarge 4 8 0,216600 - - - - - - read only db.m1.large 2 16 0,264670 - - - - - - read only db.s1.xlarge 4 16 0,396150 - - - - - - read only db.m1.xlarge 4 32 0,579500 - - - - - - read only db.s1.2xlarge 8 32 0,792300 - - - - - - read only db.m1.2xlarge 8 64 1,08 - - - - - -

*Minimum lease period

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6.3.1.2 PostgreSQL

PostgreSQL flavor (type) vCPUs (quantity)

Virtual RAM (GB)

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

db.c2.medium 1 2 0,039900 22,14 20,39 19,22 227,00 377,00 451,00 db.s1.medium 1 4 0,085216 47,28 43,55 41,06 485,00 806,00 963,00 db.c2.large 2 4 0,126683 70,28 64,74 61,04 721,00 1.199,00 1.432,00 db.s1.large 2 8 0,207480 115,11 106,02 99,96 1.181,00 1.963,00 2.345,00 db.c2.xlarge 4 8 0,227430 126,18 116,22 109,58 1.295,00 2.152,00 2.570,00 db.m1.large 2 16 0,277904 154,18 142,01 133,89 1.582,00 2.629,00 3.140,00 db.s1.xlarge 4 16 0,415958 231,00 213,00 200,00 2.368,00 3.935,00 4.700,00 db.m1.xlarge 4 32 0,608475 338,00 311,00 293,00 3.465,00 5.757,00 6.876,00 db.s1.2xlarge 8 32 0,831915 462,00 425,00 401,00 4.737,00 7.871,00 9.401,00 db.m1.2xlarge 8 64 1,14 631,00 581,00 548,00 6.475,00 10.758,00 12.850,00 HA db.c2.medium 1 2 0,079800 44,27 40,78 38,45 454,00 755,00 902,00 HA db.s1.medium 1 4 0,170432 94,56 87,09 82,11 970,00 1.612,00 1.926,00 HA db.c2.large 2 4 0,253366 140,57 129,47 122,07 1.443,00 2.397,00 2.863,00 HA db.s1.large 2 8 0,414960 230,00 212,00 199,93 2.363,00 3.926,00 4.689,00 HA db.c2.xlarge 4 8 0,454860 252,00 232,00 219,00 2.590,00 4.303,00 5.140,00 HA db.m1.large 2 16 0,555808 308,00 284,00 268,00 3.165,00 5.258,00 6.281,00 HA db.s1.xlarge 4 16 0,831916 462,00 425,00 401,00 4.737,00 7.871,00 9.401,00 HA db.m1.xlarge 4 32 1,22 675,00 622,00 586,00 6.929,00 11.513,00 13.752,00 HA db.s1.2xlarge 8 32 1,66 923,00 850,00 802,00 9.474,00 15.741,00 18.802,00 HA db.m1.2xlarge 8 64 2,27 1.262,00 1.162,00 1.096,00 12.950,00 21.517,00 25.700,00 read only db.c2.medium 1 2 0,039900 - - - - - - read only db.s1.medium 1 4 0,085216 - - - - - - read only db.c2.large 2 4 0,126683 - - - - - - read only db.s1.large 2 8 0,207480 - - - - - - read only db.c2.xlarge 4 8 0,227430 - - - - - - read only db.m1.large 2 16 0,277904 - - - - - - read only db.s1.xlarge 4 16 0,415958 - - - - - - read only db.m1.xlarge 4 32 0,608475 - - - - - - read only db.s1.2xlarge 8 32 0,831915 - - - - - - read only db.m1.2xlarge 8 64 1,14 - - - - - -

*Minimum lease period

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6.3.1.3 Microsoft SQL Server

Microsoft SQL Server flavor (type)

vCPUs (quantity)

Virtual RAM (GB)

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

db.c2.xlarge 4 8 0,543344 337,00 290,00 262,00 3.427,00 6.283,00 8.710,00 db.s1.xlarge 4 16 1,09 674,00 579,00 524,00 6.854,00 12.566,00 17.420,00 db.m1.xlarge 4 32 1,40 867,00 745,00 673,00 8.813,00 16.157,00 22.400,00 db.s1.2xlarge 8 32 2,26 1.401,00 1.203,00 1.088,00 14.239,00 26.105,00 36.190,00 db.m1.2xlarge 8 64 2,77 1.721,00 1.478,00 1.336,00 17.493,00 32.071,00 44.462,00 db.m1.4xlarge 16 128 5,55 3.442,00 2.956,00 2.673,00 34.987,00 64.142,00 88.924,00 db.m1.8xlarge 32 256 11,09 6.884,00 5.912,00 5.345,00 69.973,00 128.284,00 177.848,00 HA db.c2.xlarge 4 8 1,09 674,00 579,00 524,00 6.854,00 12.566,00 17.420,00 HA db.s1.xlarge 4 16 2,17 1.349,00 1.158,00 1.047,00 13.708,00 25.131,00 34.841,00 HA db.m1.xlarge 4 32 2,79 1.734,00 1.489,00 1.346,00 17.626,00 32.314,00 44.799,00 HA db.s1.2xlarge 8 32 4,52 2.802,00 2.406,00 2.175,00 28.478,00 52.209,00 72.381,00 HA db.m1.2xlarge 8 64 5,55 3.442,00 2.956,00 2.673,00 34.987,00 64.142,00 88.924,00 HA db.m1.4xlarge 16 128 11,09 6.884,00 5.912,00 5.345,00 69.973,00 128.284,00 177.848,00 HA db.m1.8xlarge 32 256 22,19 13.768,00 11.824,00 10.690,00 139.946,00 256.568,00 355.696,00

*Minimum lease period

License costs per Microsoft SQL Server Flavor:

Microsoft SQL Server flavor (type)

vCPUs (quantity)

Virtual RAM (GB)

Anzahl Lizenzen

Billing MS SQL Server 2014 Standard

– in EUR

MS SQL Server 2016 Standard

– in EUR

MS SQL Server 2016 Enterprise

– in EUR

db.c2.xlarge 4 8 2 in pieces / hour - - 0,300000

db.s1.xlarge 4 16 2 in pieces / hour - - 0,300000

db.m1.xlarge 4 32 2 in pieces / hour - - 0,300000

db.s1.2xlarge 8 32 4 in pieces / hour - - 0,300000

db.m1.2xlarge 8 64 4 in pieces / hour - - 0,300000

db.m1.4xlarge 16 128 8 in pieces / hour - - 0,300000

db.m1.8xlarge 32 256 16 in pieces / hour - - 0,300000

HA db.c2.xlarge 4 8 4 in pieces / hour - - 0,300000

HA db.s1.xlarge 4 16 4 in pieces / hour - - 0,300000

HA db.m1.xlarge 4 32 4 in pieces / hour - - 0,300000

HA db.s1.2xlarge 8 32 8 in pieces / hour - - 0,300000

HA db.m1.2xlarge 8 64 8 in pieces / hour - - 0,300000

HA db.m1.4xlarge 16 128 16 in pieces / hour - - 0,300000

HA db.m1.8xlarge 32 256 32 in pieces / hour - - 0,300000

6.3.1.4 Relational Database Service – Storage & Backup

Relational Database Service (type) Billing EUR

RDS Volume Storage – Ultra High I/O – SSD Space in GB/month 0,100000

RDS Volume Storage – Common I/O – SATA Space in GB/month 0,099000

RDS Backup Storage Space in GB/month 0,078000

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6.3.2 Distributed Cache Service

Distributed Cache Service (type) Gross RAM (GB) Open Elastic in EUR/hour

Single node 2 0,035438

Single node 4 0,074699

Single node 8 0,189851

Single node 16 0,425694

Single node 32 0,653970

Single node 64 1,37

Master/Standby node 2 0,062016

Master/Standby node 4 0,130724

Master/Standby node 8 0,332239

Master/Standby node 16 0,744965

Master/Standby node 32 1,14

Master/Standby node 64 2,39

Cluster 64 2,50

Cluster 128 4,99

Cluster 256 9,98

Cluster 512 19,97

Distributed Cache Service (type) Billing EUR

Backup Space in GB/month 0,079278

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6.3.3 Document Database Service

Document Database Service (type)

vCPUs (quantity)

Virtual RAM (GB)

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

Mongos – db.s2.medium.4 1 4 0,059800 - - - - - - Mongos – db.s2.large.4 2 8 0,112800 - - - - - - Mongos – db.s2.xlarge.4 4 16 0,212511 - - - - - - Mongos – db.s2.2xlarge.4 8 32 0,411223 - - - - - - Mongos – db.s2.4xlarge.4 16 64 0,808646 - - - - - - Shard – db.s2.medium.4 1 4 0,179400 - - - - - - Shard – db.s2.large.4 2 8 0,323889 - - - - - - Shard – db.s2.xlarge.4 4 16 0,637533 - - - - - - Shard – db.s2.2xlarge.4 8 32 1,17 - - - - - - Shard – db.s2.4xlarge.4 16 64 3,52 - - - - - - Config – db.s2.large.2 2 4 0,353111 - - - - - - Replica – db.s2.medium.4 1 4 0,059800 - - - - - - Replica – db.s2.large.4 2 8 0,112800 - - - - - - Replica – db.s2.xlarge.4 4 16 0,212511 - - - - - - Replica – db.s2.2xlarge.4 8 32 0,411223 - - - - - - Replica – db.s2.4xlarge.4 16 64 0,808646 - - - - - -

*Minimum lease period

Document Database Service (type) Billing EUR

Volume Storage – Ultra High I/O – SSD Space in GB/month 0,100000

Backup Storage Space in GB/month 0,078000

6.3.4 Cloud Search Service

Cloud Search Service (type) vCPUs (quantity) Virtual RAM (GB) Open Elastic in EUR/hour

css.medium.8 1 8 0,100051

css.large.8 2 16 0,200102

css.xlarge.8 4 32 0,400203

css.2xlarge.8 8 64 0,800407

css.4xlarge.8 16 128 1,6

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6.4 Storage

6.4.1 Object Storage Service

Storage Services (type) Billing Cumulated staggered price

in GB/month from:

Cumulated staggered price in

GB/month to:

EUR

Standard Object Storage Space

Volume in GB/month

- 5 - > 5 1,000 0,022000 > 1,000 50,000 0,021800 > 50,000 500,000 0,021500 > 500,000 1,000,000 0,020900 > 1,000,000 5,000,000 0,020000 > 5,000,000 10,000,000 0,019350 > 10,000,000 - 0,019000

Warm Object Storage Space

Volume in GB/month

- 5 0,012000 > 5 1,000 0,011500 > 1,000 50,000 0,011200 > 50,000 500,000 0,011000 > 500,000 1,000,000 0,011000 > 1,000,000 5,000,000 0,010500 > 5,000,000 10,000,000 0,010500 > 10,000,000 - 0,010500

Cold Object Storage Space

Volume in GB/month

- 5 0,004200 > 5 1,000 0,004200 > 1,000 50,000 0,004100 > 50,000 500,000 0,004000 > 500,000 1,000,000 0,003900 > 1,000,000 5,000,000 0,003800 > 5,000,000 10,000,000 0,003800 > 10,000,000 - 0,003800

Standard Object Storage Requests Per 1.000 requests - - 0,004300 Warm Object Storage Requests Per 1.000 requests - - 0,007000 Cold Object Storage Requests Per 1.000 requests - - 0,051000 Warm Object Storage Transition Requests Per 1.000 requests - - 0,007000 Cold Object Storage Transition Requests Per 1.000 requests - - 0,051000 Warm Object Storage early delete Volume in GB/month - - 0,012000 Cold Object Storage early delete Volume in GB/month - - 0,004700 Warm Object Storage restore volume Per GB - - 0,009000 Cold Object Storage Bulk restore requests Per 1.000 requests - - 0,031000 Cold Object Storage Standard restore requests Per 1.000 requests - - 0,062000 Cold Object Storage Expedited restore requests Per 1.000 requests - - 12,52 Cold Object Storage Bulk restore volume Per GB - - 0,003100 Cold Object Storage Standard restore volume Per GB - - 0,012500 Cold Object Storage Expedited restore volume Per GB - - 0,037600 Cold Object Storage Buffer Volume in GB/month - - 0,022000 Object Storage Data Transfer Inbound for all types N/A - - - Object Storage Data Transfer Outbound for all types

Volume in GB/month

- 1 - > 1 1,000 0,067718 > 1,000 10,000 0,063956 > 10,000 50,000 0,060000 > 50,000 150,000 0,042000 > 150,000 500,000 0,041000 > 500,000 1,000,000 0,039000 > 1,000,000 5,000,000 0,038500 > 5,000,000 10,000,000 0,038000

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6.4.2 Elastic Volume & Volume Backup & Cloud Server Backup Service & Prepaid Storage

Storage Services (type) Billing Cumulated staggered price

in GB/month from:

Cumulated staggered price in

GB/month to:

EUR

Elastic Volume Service – Ultra-High I/O – SSD Space in GB/month - - 0,100000 Elastic Volume Service – High I/O – SAS Space in GB/month - - 0,060000 Elastic Volume Service – Common I/O – SATA Space in GB/month - - 0,046000 Elastic Volume Service – High I/O Performance optimized – SAS Space in GB/month

- - 0,100000

Elastic Volume Service – Ultra-High I/O Latency optimized – SSD Space in GB/month

- - 0,138000

Elastic Volume Service – Ultra-High I/O – SSD – Prepaid 500 GB Unit(s)

- - 47,35

Elastic Volume Service – Ultra-High I/O – SSD – Prepaid 1 TB Unit(s)

- - 93,81

Elastic Volume Service – Ultra-High I/O – SSD – Prepaid 2 TB Unit(s)

- - 186,73

Volume Backup Service Space in GB/month - - 0,010000 Cloud Server Backup Service Space in GB/month - - 0,045786

6.4.3 Scalable File Service

Storage Service (type) Billing Cumulated staggered price in

GB/month from:

Cumulated staggered price in

GB/month to:

EUR

Scalable File Service Space in GB/month - - 0,335764

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6.5 Networking

6.5.1 Virtual Private Cloud/Elastic IP/Elastic Load Balancer

Network Services (type) Billing Cumulated staggered price in GB/month from:

Cumulated staggered price in GB/month to:

EUR

Virtual Private Network (VPN) per hour - - 0,038000 VPC Internet Traffic Inbound – downflow N/A - - Included VPC Internet Traffic Outbound – upflow

Volume in GB/month

- 1 -

> 1 1,000 0,067718

> 1,000 10,000 0,063956

> 10,000 50,000 0,060000

> 50,000 150,000 0,042000

> 150,000 500,000 0,041000

> 500,000 1,000,000 0,039000

> 1,000,000 5,000,000 0,038500

> 5,000,000 10,000,000 0,038000 Elastic IP per hour - - 0,004000

Elastic Load Balance Classic per hour - - 0,023000

Elastic Load Balance Enhanced per hour - - 0,039100

6.5.2 Domain Name Service

Domain Name Service (type)

Billing Cumulated staggered price in units from:

Cumulated staggered price in units to:

EUR

Zones per hour - - 0,000500 Queries per

1,000,000 units 1 1,000 0,306000

> 1,000 2,000 0,230000

> 2,000 - 0,153000

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6.5.3 Direct Connect

Direct Connect (type) Billing EUR

Setup One-time billing 249,00

Direct Connect Ports 1 Gbit/s per hour 0,031234

Direct Connect Ports 10 Gbit/s per hour 0,056700

Direct Connect Bandwidth 50 Mbit/s per hour 0,015720

Direct Connect Bandwidth 100 Mbit/s per hour 0,021870

Direct Connect Bandwidth 200 Mbit/s per hour 0,030120

Direct Connect Bandwidth 500 Mbit/s per hour 0,031875

Direct Connect Bandwidth 1,000 Mbit/s per hour 0,043120

Direct Connect Bandwidth 5000 Mbit/s per hour 0,046520

Direct Connect Bandwidth 10 Mbit/s per hour 0,072987

Direct Connect Bandwidth 20 Mbit/s per hour 0,085234

Direct Connect Bandwidth 50 Mbit/s per hour 0,085234

Direct Connect Bandwidth 100 Mbit/s per hour 0,235100

6.5.4 Private Link Access Service – EthernetConnect

Private Link Access Service (type) Billing EUR

EthernetConnect Ports 1 Gbit/s per hour Included

EthernetConnect Ports 10 Gbit/s per hour Included

EthernetConnect Bandwidth 50 Mbit/s per hour 0,299625

EthernetConnect Bandwidth 100 Mbit/s per hour 0,318750

EthernetConnect Bandwidth 200 Mbit/s per hour 0,357000

EthernetConnect Bandwidth 500 Mbit/s per hour 0,471750

EthernetConnect Bandwidth 1,000 Mbit/s per hour 0,663000

EthernetConnect Bandwidth 5,000 Mbit/s per hour 3,32

EthernetConnect Bandwidth 10 Gbit/s per hour 5,93

EthernetConnect Bandwidth 20 Gbit/s per hour 11,86

EthernetConnect Bandwidth 50 Gbit/s per hour 29,64

EthernetConnect Bandwidth 100 Gbit/s per hour 59,29

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6.5.5 Private Link Access Service – IntraSelect (VPN)

Private Link Access Service (type) Billing EUR

VPN Ports 1 Gbit/s per hour Included

VPN Ports 10 Gbit/s per hour Included

VPN Bandwidth 50 Mbit/s per hour 0,299625

VPN Bandwidth 100 Mbit/s per hour 0,318750

VPN Bandwidth 200 Mbit/s per hour 0,357000

VPN Bandwidth 500 Mbit/s per hour 0,471750

VPN Bandwidth 1,000 Mbit/s per hour 0,663000

VPN Bandwidth 5,000 Mbit/s per hour 3,32

VPN Bandwidth 10 Gbit/s per hour 5,93

VPN Bandwidth 20 Gbit/s per hour 11,86

VPN Bandwidth 50 Gbit/s per hour 29,64

VPN Bandwidth 100 Gbit/s per hour 59,29

6.5.6 Secure Mail Gateway

Secure Mail Gateway Services (type) Billing EUR

SMTP mail dispatch N/A free of charge until 31.06.2019

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6.5.7 NAT Gateway

NAT Gateway (type) Billing EUR

NAT Gateway – Small per hour 0,124800

NAT Gateway – Medium per hour 0,457600

NAT Gateway – Large per hour 1,71

NAT Gateway – Extra Large per hour 8,36

6.6 Management & Application

6.6.1 Cloud Eye

Type Billing EUR

Cloud Eye N/A Included

6.6.2 Cloud Trace Service

Type Billing EUR

Cloud Trace Service N/A Included

6.6.3 Simple Message Notification

Simple Message Notification (type)

Billing Cumulated staggered price in units from:

Cumulated staggered price in units to:

EUR

API Calls Million units/month

0 1 - > 1 0,500000

SMS Calls in units/month 0 100 - > 100 0,110670

Email Calls in units/month 0 1,000 - > 1,000 0,000021

HTTP/HTTPS Calls in units/month 0 100,000 - > 100,000 0,000001

Traffic Outbound – upflow GB/month 0 1 -

> 1 1,000 0,067718

> 1,000 10,000 0,063956

> 10,000 50,000 0,060000

> 50,000 150,000 0,042000

> 150,000 500,000 0,041000

> 500,000 1,000,000 0,039000

> 1,000,000 5,000,000 0,038500

> 5,000,000 - 0,038000

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6.6.4 Distributed Message Service

Distributed Message Service (type)

Billing Cumulated staggered price in units from:

Cumulated staggered price in units to:

EUR

API Calls in units/month 0 1,000,000 - > 1,000,000 - 0,000001

Queue in units/month 0 1,000,000 - > 1,000,000 - 0,000001

6.6.5 OpenStack Projects

Type Billing EUR

Projects N/A Included

6.6.6 Resource Template Service

Type Billing EUR

Resource Templates N/A Included

6.7 Security

6.7.1 Anti-DDoS

Security Services (type) Billing EUR

Anti-DDoS N/A Included

6.7.2 Key Management Service

Key Management Service (type)

Billing Cumulated staggered price in

units from:

Cumulated staggered price in

units to:

EUR

Customer master key per hour - - 0,001375 API Calls in units/month 0 20,000 Included

> 20,000 - 0,000003

6.7.3 Web Application Firewall

Web Application Firewall (type) Billing EUR

Requests in 1,000,000 units/month 8,75

Domain per hour 0,917808

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6.8 Cloud Container Engine

Cloud Container Engine (type) Billing EUR

ECS Cluster – Small (general purpose) – cce.s1.small per hour Included

ECS Cluster – Medium (general purpose) – cce.s1.medium per hour 0,124520

ECS Cluster – Large (general purpose) – cce.s1.large per hour 0,143233

ECS Cluster – Small (high availability) – cce.s2.small per hour 0,354864

ECS Cluster – Medium (high availability) – cce.s2.medium per hour 0,373559

ECS Cluster – Large (high availability) – cce.s2.large per hour 0,429699

BMS Cluster – Small (general purpose) – cce.t1.small per hour 0,118288

BMS Cluster – Medium (general purpose) – cce.t1.medium per hour 0,124520

BMS Cluster – Large (general purpose) – cce.t1.large per hour 0,143233

BMS Cluster – Small (high availability) – cce.t2.small per hour 0,354864

BMS Cluster – Medium (high availability) – cce.t2.medium per hour 0,373559

BMS Cluster – Large (high availability) – cce.t2.large per hour 0,429699

6.9 Workspace

Workspace flavor (type)

vCPUs (quantity)

Virtual RAM (GB)

vGPU vGPU type Operating system

Open Elastic in EUR/hour

workspace.c2.large 2 4 N/A N/A Windows 0,062186 workspace.c2.xlarge 4 8 N/A N/A Windows 0,118923

workspace.c2.2xlarge 8 16 N/A N/A Windows 0,241447

workspace.s.large 2 4 N/A N/A Windows 0,062186 workspace.s.xlarge 4 8 N/A N/A Windows 0,118923

workspace.s.2xlarge 8 16 N/A N/A Windows 0,241447

workspace.g1.xlarge 4 8 1 NVIDIA M60-1Q Windows 0,353539 workspace.g1.2xlarge 8 16 1 NVIDIA M60-1Q Windows 0,488315

Dedicated Host (type) Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

General purpose 1,42 1.014,00 983,00 952,00 11.928,00 23.127,00 33.594,00 *Minimum lease period

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6.10 Data analysis

6.10.1 MapReduce Service

The listed prices are in addition to the Elastic Cloud Server prices of the respective flavor.

MapReduce Service (type)

Open Elastic in EUR/hour

Reserved 12 months*

in EUR/month

Reserved 24 months*

in EUR/month

Reserved 36 months*

in EUR/month

Reserved Upfront

12 months* in EUR

Reserved Upfront

24 months* in EUR

Reserved Upfront

36 months* in EUR

d1.xlarge.linux.mrs 0,164350 - - - - - - d1.2xlarge.linux.mrs 0,256500 - - - - - - d1.4xlarge.linux.mrs 0,256500 - - - - - - d1.8xlarge.linux.mrs 0,256500 - - - - - - s1.xlarge.linux.mrs 0,057000 - - - - - - s1.4xlarge.linux.mrs 0,228000 - - - - - - s1.8xlarge.linux.mrs 0,256500 - - - - - - c2.2xlarge.linux.mrs 0,099750 - - - - - - c2.4xlarge.linux.mrs 0,199500 - - - - - - h1.2xlarge.4.linux.mrs 0,256500 - - - - - - h1.4xlarge.4.linux.mrs 0,256500 - - - - - - h1.8large.4.linux.mrs 0,256500 - - - - - - d2.xlarge.8.linux.mrs 0,164350 - - - - - - d2.2xlarge.8.linux.mrs 0,256500 - - - - - - d2.4xlarge.8.linux.mrs 0,256500 - - - - - - d2.8xlarge.8.linux.mrs 0,256500 - - - - - - c3.2xlarge.2.linux.mrs 0,099750 - - - - - - c3.4xlarge.2.linux.mrs 0,199500 - - - - - - c3.xlarge.4.linux.mrs 0,057000 - - - - - - c3.2xlarge.4.linux.mrs 0,256500 - - - - - - c3.4xlarge.4.linux.mrs 0,256500 - - - - - - c3.8xlarge.4.linux.mrs 0,256500 - - - - - - c3.15xlarge.4.linux.mrs 0,256500 - - - - - -

*Minimum lease period

6.10.2 Data Warehouse Service

Data Warehouse Services (type)

Billing EUR

Node dws.d1.xlarge pro Stunde 1,06

Node dws.m1.xlarge pro Stunde 0,459800

Node dws.m3.xlarge pro Stunde 0,435643

Node dws.d2.xlarge pro Stunde 0,819666

Node dws.d2.15xlarge pro Stunde 9,04

Backup Space Space in GB/Monat 0,022000

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6.10.3 Data Ingestion Service

Data Ingestion Services (type)

Billing EUR

Common Partition per hour 0,015840

Advanced Partition per hour 0,079200

Common Requests Per 1,000,000 units 0,015400

Advanced Requests Per 1,000,000 units 0,015400

Common Storage Space GB/month 0,021120

Advanced Storage Space GB/month 0,021120

6.11 Preview and beta versions

6.11.1 Storage Disaster Recovery Service

Storage Services (type) Billing Cumulated staggered price in

GB/month from:

Cumulated staggered price in GB/month to:

EUR

Replication – Ultra-High I/O – SSD Space in GB/month - - 0,100000 Replication – High I/O – SAS Space in GB/month - - 0,060000 Replication – Common I/O – SATA Space in GB/month - - 0,046000 Replication – Ultra-High I/O – SSD – Shared Space in GB/month - - 0,120000 Replication – High I/O – SAS – Shared Space in GB/month - - 0,072000 Replication – Common I/O – SATA – Shared Space in GB/month - - 0,055200

6.11.2 Enterprise Dashboard

Dashboard (type) Billing EUR

Enterprise Dashboard Per month and tenant 95,00

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7 Termination/minimum lease periods

7.1 Minimum lease periods

The customer is obliged to accept the agreed services for the minimum lease period. Minimum lease periods end automatically and without notice of termination.

7.2 Termination of the services

When the services end, all the customer's access possibilities to the Open Telekom Cloud service will be deactivated. All of the customer's resources will be deleted and released when the services end. The customer is responsible for downloading its application data independently before the service ends.

Before any termination, the customer will contact the Service Desk to establish how to back up data if required.

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8 List of abbreviations/glossary

Term Description

ACL Access Control List API Application Programming Interface – typically used for automatic control and/or integration

into higher-level orchestration Buckets Container CET/CEST Central European Time/Central European Summer Time CORS Cross-Origin Resource Sharing D/R Disaster recovery (protection against the failure of a whole data center, e.g., in the event of

a disaster) DBaaS Database as a Service DDoS Distributed Denial of Service DHCP Dynamic Host Configuration Protocol DNS Domain Name Service DNS record Record of a Domain Name Service zone DNS zone Part of the domain hierarchy which is managed by a name server EVS Elastic Volume Service Flavor Synonym for an Elastic Cloud Server type GB Gigabyte Gbit/s Gigabits per second GUI Graphical User Interface HA High Availability HDFS Hadoop Distributed File System HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure Hypervisor Virtualization layer between hardware and operating system I/O Input/Output IaaS Infrastructure as a Service Inbound Incoming connection IOPS Input/Output operations per second IP Internet Protocol IPsec Internet Protocol Security MB Megabyte Mbit/s Megabits per second MPLS Multiprotocol Label Switching ms Milliseconds NAS Network Attached Storage NAT Network Address Translation OTC Open Telekom Cloud Outbound Outgoing connection PB Petabyte PLAS Private Line Access RAM Random Access Memory RDS Relational Database Service REST Representational State Transfer RHEL Red Hat Enterprise Linux SAS Serial Attached SCSI

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Scale in/out Horizontal scaling SATA Serial Advanced Technology Attachment SCSI Small Computer System Interface SLES SUSE Enterprise Linux SMS Short Message Service SMTP Simple Mail Transfer Protocol SNAT Source Network Address Translation SPAM Mass unsolicited sending of electronic messages SSD Solid State Disk Tag Categorization of resources Separator Technical: English spelling (thousands separated by comma (e.g., 1,100))

Euro amounts: thousands separated by dot (e.g. € 1.100,53) TB Terabyte Twin Core Redundant data center at a minimum distance of 10 km for DR scenarios URL Uniform Resource Locator vCPU Virtual Central Processing Unit vGPU Virtual Graphics Processing Unit VM Virtual Machine VNC Virtual Network Computing VPC Virtual Private Cloud VPN Virtual Private Network (typically via IPsec and Site2Site scenario) – enables secure

communication via insecure connection paths such as the Internet