Open Source Telephone Systems Made Easy With Plivo

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Presented byPresented by

CLINT BERRYCLINT BERRY PLIVO & EASY OPEN SOURCE TELEPHONYPLIVO & EASY OPEN SOURCE TELEPHONY

Plivo Making Open Source Telephone Systems Easy

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PRESENTED BYPRESENTED BY


About MeCurrently the Lead Developer

at MediConnect Global in the PHR division. Proud husband and father.

I love open source

I love the web

I love wakeboarding

Go Jazz!

I love telephones

Quick HISTORY LESSONLet’s look at the history of open source telephone systems

Mark provided telephone support for Linux. He was looking for a way to get a professional level call center for much cheaper than the solutions offered at the time. Written in C

Created in 1999 by Mark Spencer

Anthony contributed heavily to the asterisk code base, but ultimately found that asterisk wasn’t as stable or scalable as he needed. Written in mostly C/C++

Created in 2006 by Anthony Minessale

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A Few DRAWBACKS

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CLINT BERRYCLINT BERRY PLIVO & EASY OPEN SOURCE TELEPHONYPLIVO & EASY OPEN SOURCE TELEPHONYWE ARE CURRENTLY HEREWE ARE CURRENTLY HERE

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• Learning curve can be steepBasic installs are easy, but advanced applications can be difficult

• Web IntegrationIntegrating with web applications isn’t intuitive to a web developer

Web Phone REVOLUTIONThe good, the great, and the not so great

Chart TitleProgram phone apps in your language

Twilio makes it easy to program phone apps in the web language of your choice. Power to the web developer!

Built on Asterisk

While this probably ended up biting them in the butt, it still is amazing it is built on open-source

Scalability and Hassle-Free

They manage the scaling of your application and they manage the telephony technolgy. You simply manage your application

Price and Locked in

While twilio appears cheap on the surface, it doesn’t include your local telephone service. You are also locked in to their cloud.

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Welcome to FREEDOMEasy to develop telephone apps while still maintaining control

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What is Plivo?A communication framework to rapidly build voice based apps, to make or receive calls, using your existing web development skills and infrastructure.

Why Plivo is AWESOME

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• Use the web languages you already know to make advanced voice applications

• Runs on FreeSWITCH (Stable, more scalable)• Maintain full control of your telephony stack,

including your VOIP provider• RESTful (sort of) / Easy API

How it WORKS

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How To INSTALL

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./install.sh./plivo_install.sh

PhonyBox (ComingSoon)

Working With PLIVO

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RESTAPI

RESTXML

How To MAKE A CALL

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http://127.0.0.1:8088/v0.1/Call/

{ To: 1005 From: 1001 Gateways: user/ AnswerUrl: http://localhost:3000/answer/}

Let’s MAKE A CALL

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How To ANSWER A CALL

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Accepting Connections onhttp://127.0.0.1:3000/answer/

<Response> <Speak>Hello and welcome to Pleevo</Speak></Response>

Let’s ANSWER A CALL

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Other FEATURES

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• Make bulk outbound calls• Manage conference calls• Record calls• Redirect to multiple devices

Awesome to AWESOME’RReal time voice-enabled web applications via websockets

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Awesome to AWESOME’RReal time voice-enabled web applications via websockets

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• Node.js’s asynchronous nature makes it ideal for telephone apps

• Real time applications with Node.js are VERY easy• Backbone.js is a front-end javascript framework

that uses 100% ajax for loading data (no page refreshes)

Basic DemoReal time voice-enabled web applications via websockets

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Under 70 lines of code

What Does This MEAN?

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• Not necessarily new ideas• Lower Barriers to Entry• Cheaper for small businesses• More and more open source code

The FUTURE

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• Plivo Cloud• PhonyBox

In CONCLUSION

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PHONES ARE AWESOME!

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Questions?

Open Source Telephone Systems Made Easy With Plivo

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