Open Source Docs don't have to suck

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Open Source Documentation OSCON July 2009 doesn’t have to suck Thursday, July 23, 2009

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Transcript of Open Source Docs don't have to suck

Page 1: Open Source Docs don't have to suck

Open SourceDocumentation

OSCON July 2009

doesn’t have to suck

Thursday, July 23, 2009

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Thursday, July 23, 2009

OS is working towards world domination butnot hacking for hackers anymoredocs crucial for OS to spread beyond hackers

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Challenges

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http://www.flickr.com/photos/maistoraThursday, July 23, 2009

People are a pain and they all want to do their own thingDiff cultures can cause conflict

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http://www.flickr.com/photos/eyesore9Thursday, July 23, 2009

different skill sets that you didn’t hire

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http://www.flickr.com/photos/cute-is-what-i-aim-forThursday, July 23, 2009

we’re cats and we scratch our own itches

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Documentation is like sex;when it's good,

it's very, very good,and when it's bad,

it's better than nothing.

Thursday, July 23, 2009

in OS typically the standards for docs are low

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Opportunities

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http://www.flickr.com/photos/maistoraThursday, July 23, 2009

Diff perspectives can create unique solutions

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http://www.flickr.com/photos/eyesore9Thursday, July 23, 2009

find skills you didn’t expect or know you needed

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http://www.flickr.com/photos/dearbarbz365Thursday, July 23, 2009

appealing for people who want to learnfree training for work

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http://flickr.com/photos/emurrayThursday, July 23, 2009

teamwork and passion are built in

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Experiments

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Our attitude: throw it on the wall and see if it sticks

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http://www.flickr.com/photos/martynThursday, July 23, 2009

Opened docs editinggot more edits but bad “team” definitionoverall plus with some peripheral things to work on still

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http://www.flickr.com/photos/jamaladiThursday, July 23, 2009

Sprints, both physical and virtualhelp people connect and communicateneed to work out better coordination

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http://www.flickr.com/photos/brianarnThursday, July 23, 2009

Roadmap - how to get to where we need to beTotally crazy for Drupal, where we “don’t do roadmaps”just started, we’ll see

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http://www.flickr.com/photos/practicalowlThursday, July 23, 2009

Communication: not everyone works the same way; need to broaden the conversationold: mailing list, issue queuenew: meetings (irc), blogging, in person, news page

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Lessons

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Overall lessons so far

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http://www.flickr.com/photos/hebeThursday, July 23, 2009

cheerleading is hard and exhaustingbut you *have* to do itkeep it in the “news” or people forget

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http://www.flickr.com/photos/colinwhittakerThursday, July 23, 2009

the work/docs itself AND the community are both equally importantno way to sustain without both

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http://www.flickr.com/photos/johnlemonThursday, July 23, 2009

helping others help you is of utmost importancecreating new leaderscreate opportunities for unknown skills to shine

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http://www.flickr.com/photos/bogdansudituThursday, July 23, 2009

have goals, even if you don’t hit themmotivation and metrics

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What’s next?

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For Drupal : IA Redesign, team defining/building

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WOSdocs

http://writingopensource.comThursday, July 23, 2009

More important, OS help OSnot just one person or one project will make OS docs kick ass

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Addison Berry

http://rocktreesky.com

add1sun

Thursday, July 23, 2009

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http://www.flickr.com/photos/atcThursday, July 23, 2009

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