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Open International Bidding

Provision of Software Application for the Management of Airside Resources

SSR International Airport

Procurement Reference No: OAB/SV/AO/RD/18/001 – TB – 28 MAR

AML Corporate Office, Sir Seewoosagur Ramgoolam International Airport Plaine Magnien, 51520. MAURITIUS

Telephone : (230) 603 6000 Fax : (230) 637 5306 Website : http://airportsofmauritius.aero Email : [email protected]

http://airportsofmauritius.aero/

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SECTION I: INVITATION FOR BIDS

1. Preparation of Bids

You are requested to quote for the services mentioned in Section III by completing, signing and returning:

(a) The Bid Letter in Section II with its annex for Bid Securing Declaration;

(b) The Priced Activity Schedule in Section IV;

(c) The Specifications and Performance Standards Compliance Sheet in Section V;

(d) Any other attachment as deemed appropriate.

You are advised to carefully read the complete bidding document, including the Special Conditions of Contract in Section VII, before preparing your bid.

The standard forms in this document may be retyped for completion, but the bidder shall be solely responsible for their accurate reproduction.

2. Documents to be submitted

(a) Company profile and past experience as per Annexes attached.

(b) Documentary evidence of similar projects successfully implemented over the last five years. Bidders shall submit list of clients and their respective contact details. AML reserves the right to contact the clients for further information.

(c) Qualifications and experience of Project Leader to be assigned for this project as per Annex.

3. Validity of Bids

The bid validity shall be 120 days from the date of bid submission deadline. Bidder(s) submitting bid with validity less than 120 days shall have their bid rejected.

4. Services Completion Period

The completion period for this project shall be Three months after issue of Letter of Acceptance. Deviation in completion period may not be considered if assessed to be reasonable

5. Sealing and Marking of Bids

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Bids should be sealed in a single envelope, clearly marked with the Procurement Reference Number and addressed to the Chairman, Tender Committee, with the Bidder’s name at the back of the envelope.

6. Submission of Bids

Bids should be deposited in the Tender Box located at Ground floor AML Corporate Office, on or before Wednesday 28 March 2018 at 13.00hrs. Bids by post or hand delivered should reach AML by the same date and time. Late submissions will be not be accepted and Bids received by fax or e-mail will not be considered.

7. Opening of Bids

Bids will be opened by AML at Ground floor, AML Corporate Office on Wednesday 28 March 2018 at 13.30hrs.

8. Evaluation of Bids

Airports of Mauritius Co. Ltd shall have the right to request for clarifications during evaluation. Offers that are substantially responsive shall be compared on the basis of evaluated cost and the presentation carried out, to determine the lowest evaluated bid.

9. Eligibility Criteria

To be eligible to participate in this bid exercise, you should:

(a) have the legal capacity to enter into a contract to execute the services;

(b) not be insolvent, in receivership, bankrupt, subject to legal proceedings for any of these circumstances or in the process of being wound up;

(c) not have had your business activities suspended;

(d) not have a conflict of interest in relation to this procurement requirement;

(e) have a valid trading Licence; and

(f) have Business Registration Card.

Airports of Mauritius Co Ltd may request any Bidder to substantiate compliance with the above criteria.

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10. Scope of Services, Specifications and Performance Standards

The Scope of Services and Performance standards detailed in Sections III and V

are to be complied with. Bidders may propose alternatives for part of the scope substantiating that such alternatives will equally serve the interest of the AML.

Bidders shall have to substantiate in what manner(s) the deviation in set specifications and performance standards, if any, are not material deviation.

11. Prices and Currency of Payment

Prices for the execution of services shall be fixed during the contract period.

AML shall consider bids submitted in foreign currencies such as USD, EURO, ZAR, and GBP. The quoted price shall cover costs of labour, materials, equipment, overheads, Presentation, Profits and all associated costs for performing the services. Any cost not considered shall be deemed to be included.

For evaluation purposes all the above currencies shall be converted into MUR and the prevailing rate of exchange from the Bank of Mauritius, as at closing date, shall be considered. The whole cost of performing the services shall be included in the price stated, and the cost of any incidental services shall be deemed to be included. Payment shall be made in the currency mentioned in the price schedule.

12. Bid-Securing Declaration

Bidders are not required to submit a Bid Security, but subscribe to a Bid Securing Declaration for this procurement process.

13. Award of Contract

The Bidder having submitted the lowest evaluated responsive bid and qualified to perform the services shall be selected for award of contract. Award of contract shall be by issue of a Letter of Acceptance in accordance with Terms and Conditions.

14. Performance Security

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The successful bidder may be called upon to submit within ten days a Performance Security, for an amount of 10 % of the contract price, as per the format contained in the Schedule.

15. Notification of Award and Debriefing

Airports of Mauritius Co Ltd shall after award of contract, exceeding Rs 1 million or USD 30,000, promptly inform all unsuccessful bidders in writing of the name and address of the successful bidder and the contract amount.

Furthermore, the Airports of Mauritius Co Ltd shall attend to all requests for debriefing for contract exceeding Rs 1 million or USD 30,000, made in writing within 30 days the unsuccessful bidders are informed of the award.

16. Integrity Clause

Airports of Mauritius Co Ltd commits itself to take all measures necessary to prevent corruption and ensures that none of its staff, personally or through his/her close relatives or through a third party, will in connection with the bid for, or the execution of a contract, demand, take a promise for or accept, for him/herself or third person, any material or immaterial benefit which he/she is not legally entitled to.

17. Rights of AML

Airports of Mauritius Co Ltd reserves the right to negotiate, to accept or reject any bid or to cancel the bidding process and reject all bids at any time prior to contract award without giving any reason.

SECTION II: BID LETTER

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(to be completed by Bidders)

[Complete this form with all the requested details and submit it as the first page of your quotation with the Priced Activity schedule and documents requested above. A signature and authorisation on this form will confirm that the terms and conditions of this document prevail over any attachments. Note to Bidders: - If your bid is not authorised, it will be rejected]

Quotation Addressed to : Airports of Mauritius Co Ltd

Procurement Reference OAB/SV/AO/RD/18/001 – TB – 28 MAR

Subject matter Provision of Software Application for the Management of

Airside Resources

(a) We offer to provide the services detailed in the Scope of Service, in accordance with the terms and conditions stated in your Invitation for Bids referenced above.

(b) We confirm that we are eligible to participate in this Bidding exercise and meet the eligibility criteria specified in Section 1: Invitation for Bids.

(c) We undertake to abide by the Conduct of Bidders and Suppliers as provided under section 52 of Public Procurement Act during the procurement process and the execution of any resulting contract.

(d) We have read and understood the content of the Bid Securing Declaration (BSD) attached hereto and subscribe fully to the terms and conditions contained therein. We further understand that this subscription shall be construed as a Bid Securing Declaration which could lead to disqualification on the grounds mentioned in the BSD.

(e) The validity period of our bid is 120 days from the date of the bid submission deadline.

(f) We confirm that the prices quoted in the Priced Activity Schedule are fixed and firm and will not be subject to revision or variation, if we are awarded the contract prior to the expiry date of the bid validity.

(g) The services will commence within one week from date of issue of Letter of Acceptance.

(h) The services will be completed within Three months as from date of issue of the Letter of Acceptance.

(i) We have taken steps to ensure that no person acting for us or on our behalf will

engage in any type of fraud and corruption during our participation in the bidding

process and we commit ourselves to observe the same principles if awarded the

contract and during its execution.

We understand that transgression of the above is a serious offence and appropriate

actions will be taken against such bidders.

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Bid Authorised By:

Name of Bidder Company’s Address and seal

Contact Person

Name of Person Authorising the Quotation

Position Signature

Date Phone No./E-mail

BID SECURING DECLARATION

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By subscribing to the undertaking in Bid Letter:

I/We* accept that I/we* may be disqualified from bidding for any contract with any AML for the period of time that may be determined by the Procurement Policy Office under section 35 of the Public Procurement Act, if I am/we are* in breach of any obligation under the bidding conditions, because I/we*:

(a) have modified or withdrawn my/our* bid after the deadline for submission of bids during the period of bid validity specified by me/us in the Bid Letter; or

(b) have refused to accept a correction of an error appearing on the face of the bid; or

(c) having been notified of the acceptance of our bid by the Airports of Mauritius Co Ltd during the period of bid validity, (i) have failed or refused to execute the Contract, if required, or (ii) have failed or refused to furnish the Performance Security, in accordance with the Instructions to Bidders.

I/We* understand this Bid Securing Declaration shall cease to be valid (a) in case I/we am/are the successful bidder, upon our receipt of copies of the contract signed by you and the Performance Security issued to you by me/us ; or (b) if I am/we are* not the successful Bidder, upon the earlier of (i) the receipt of your notification of the name of the successful Bidder; or (ii) thirty days after the expiration of the validity of my/our* Bid.

In case of a Joint Venture, all the partners of the Joint Venture shall be jointly and severally liable.

* To delete as appropriate.

Name of Bidder Company’s Address and seal

Contact Person

Name of Person Authorising the Quotation:

Position: Signature:

Date Phone No./E-mail

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SECTION III: SCOPE OF SERVICES

Technical Specifications

1. Introduction The Airports of Mauritius Co. Ltd (AML) is a public company incorporated in May 1998, started operations on the 01 April 1999, and is the owner and operator of Sir Seewoosagur Ramgoolam International Airport (SSRIA). AML wishes to acquire a software application for the management of its airside

resources for daily aircraft operations and provide analytics based on captured data.

The objective being to optimize the resources and improve efficiency and service level.

The software needs to satisfy set requirements of drawing information from the flight

schedule, capacity planning and resource management system for airport resources,

such as:

• Boarding gates

• Aircraft parking stands

• Secondary resources dependent on aircraft type, such as, GPU, etc.

The Software should also provide comprehensive analytics to the operations

department so as to enable it to increase efficiencies, reduce costs and ultimately

deliver higher level of passenger service. Operation analytics should cover all areas

concerning airport operations including air traffic movement, on-time performance

(delays, punctuality), apron activities, resource utilization and others.

The criteria presently used for the allocation of resources is provided at Annex 1

This document is organized as follows:

Sub-section 2 – General Scope

Sub-section 3 – General Notes to Bidders

Sub-section 4 – Acquisition and Configuration of an application for the

allocation of resources and airport operations analytics.

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2. General Scope

The scope of this project is summarised in the table below:

General description of project:

Acquisition and Configuration of an application software for the allocation of resources and airport operations analytics is set as a whole project.

Main Location of project:

AML Corporate Office Sir Seewoosagur Ramgoolam International Airport. Plaine Magnien, 51520. MAURITIUS

Nature of project: Configuration, implementation, and commissioning of configured systems

Go Live of the configured environment

The configured environment is set to go live on Monday 02 July 2018 or as agreed with AML.

3. General Notes to Bidders 3.1 Presentation of Solution Proposed

The responsive bidder would be called to proceed with a presentation with exclusive

focus on the offered solution at its own cost, at the AML Corporate Office, within one

month after the closing date of the tender. The overall proposed system will have to be

presented and supported by appropriate demonstration of the proposed solution where

applicable.

3.2 Documentation

At the time of delivery, the selected bidder shall provide the proposed application with

full documentation (technical & user manuals in hard & soft copy, CBT) of each module

configured.

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3.3 Financial evaluation

For the financial evaluation, the overall cost of the proposal will be the sum of the cost of

the acquisition; configuration of the proposed application (inclusive of warranty period)

and value of maintenance charges for five years and any other cost involved.

3.4 Prices:

The quoted price would be firm and fixed. No changes of any kind would be entertained

for any reasons.

3.5 Non-Disclosure Agreement:

Successful bidder shall have to sign and submit a Non-disclosure Agreement prior to the

start of the project.

3.6 Clarifications

All requests for additional information shall be submitted to the Chairman Tender

Committee at [email protected].

4. Acquisition and Configuration of an application for the allocation of resources and airport operations analytics at AML

4.1 Background & Current Status

SSR International Airport main apron has 15 aircraft parking stands (1-5 & 7-16) and the

General Aviation Apron (GAA) has 8 aircraft parking stands. Parking stands No. 7 to 16

are mostly used for wide and medium bodied aircraft and are equipped with Visual

Docking Guidance System (VDGS) facility, except aircraft stand 8. An average of 50

flights is handled each day. The GAA is generally used for corporate/general aviation

aircraft, however, depending on parking stands availability on the main apron,

commercial aircraft may also be handled in this area.

Some of these flights have quick turn-round times, whereas others stay the whole day

and some have extensive layover periods. Only parking stands 8 to 15 are equipped with

Passenger Boarding Bridge (PBB). The PBBs at parking stands 8 – 10 are used for

departures only. During peak aircraft movements, it is sometimes impossible to provide

the same level of facility and service to all our customers.

mailto:[email protected]

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Procedure at annex 1 provides the guidelines used to allocate a parking stand to an

aircraft. The aircraft stand allocation activity is jointly coordinated between AML Airfield

Operations and ATOL Terminal Operations. There will be constant consultation between

these two parties for the production of the daily aircraft stand allocation plan based on

the Seasonal Schedule and aircraft movement notices communicated by the aircraft

operators. The plan and any changes will be communicated to all stakeholders.

RESPONSIBILITIES OF AML

AML Airfield Operations is responsible of informing ATOL CCO (Control Centre of

Operations) and the DCA of the aircraft parking stands available to operate safely.

AML Airfield Operations is in charge of planning the pre-allocation of all the aircraft

parking stands, including general aviation and helicopter stands, and updating and

submitting same as and when required to ATOL CCO for updating of the Flight

Information Display System and consequently of the VISTA web used by DCA Control

Tower.

RESPONSIBILITIES OF ATOL

Allocation of aircraft parking is done by Airfield Operations in consultation with the

Duty Terminal Coordinator since they form an integral part of the check-in, baggage

handling and boarding gate allocation systems. In the frame of this responsibility, ATOL

CCO is responsible for validating or requesting changes of allocations in so far as they

are considered by AML Airfield Operations as compliant with local procedures

4.2 Scope The scope of the project is to acquire and configure an application for the allocation of

resources and airport operations analytics, according to AML requirements, which

should include inter alia:

To carry out user requirement analysis for proposed application being configured.

A user requirement definition document should be submitted. The user

requirement analysis shall be carried out on site at AML.

Configuration of the proposed application as per requirements of AML set at sub-

section 5.1.

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Training delivery should be as per sub section 4.5, so that there is extensive and

adequate knowledge transfer that would allow AML end-users and the AML ICT

team fully conversant with the configured application.

All functionalities and functions delivered on the configured environment should

be according to requirements set at sub-section 5.1 and should be fully operational

as well as bugs free. Same section should be duly filled and signed.

All functionalities and functions delivered should be flexible enough to cater for

further customisation and enhancement.

Any licences required by the proposed application should be included in the

quoted price of the bid.

Proposed system should be on cloud based technology.

4.3 Project plan

Bidders have to submit a detailed work plan describing, among other things, the

methods to carry out overall management and co-ordination responsibilities if

awarded the project, and the human and other resources which are proposed to be

involved. The plan should also include a detailed implementation schedule including

a Training Plan in a Gantt chart format, showing the estimated duration, sequence,

and interrelationship of all key activities needed to complete the project. Bidders are

requested to submit the names of their staff that would work on the project and they

will need to also to fill in the corresponding staff profile details as per Annex A.2.

4.4 Methodology

Bidders have to submit their detailed methodology which should also include among

others the following:

Assessment of the proposed application according to AML’s requirements.

Planning the configuration and implementation activities.

Technical setup of the proposed application and its environment.

Additional possible improvement associated with proposed application.

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Functional testing (involving both end user and the bidder).

Training to Super / End Users and AML ICT Team.

Cutover to the ‘Live’ production environment.

4.5 Training The selected bidder will have to dispense training (with a train the trainer approach) to

super / end-users and the AML ICT Team, so that they get fully prepared with the

proposed application. Training should encompass system administration of the proposed

application software and End User Training. The following information should be

provided:

Detailed content of training.

Comprehensive training material will have to be provided to the staff being

trained, prior to delivery of training. AML reserves the right to reproduce the

training materials for subsequent in-house training of other staff.

The bidder should provide hands-on classroom training.

Method of Training

4.6 Post implementation support The selected bidder shall provide a minimum of 2 weeks on site post implementation

support.

4.7 Warranty Warranty period of the configured environment shall be for a period of 12 months,

effective immediately after the expiry of the 2 weeks post implementation support period

as specified in section 4.6 above.

4.8 Maintenance Charges after warranty period

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Bidders should quote for maintenance charges for onsite/offsite support for the proposed

environment based on estimate of 10 man days per year (including transport and other

charges) for 5 years, (starting immediately after the expiry of the warranty period as

stated in section 4.7 above). Maintenance agreement will be renewed and paid on an

annual basis. AML reserve the right to renew the maintenance agreement for each period.

Same should be quoted separately from the project cost in the Financial sheet at Section

IV: Priced Activity Schedule.

Maintenance scope should cover among others troubleshooting/bug fixing, fine tuning

and health checks, applying updates when available and minor enhancements.

Any major release during the warranty period of the application should be catered in the

project at no additional cost.

Bidder should provide their rates on an hourly basis for the following:

Any intervention that is not covered under warranty.

Any intervention that would be carried out when the quoted 10 man days has been

consumed.

Response Time

Depending on the nature of the problem, the selected bidder should be able to respond

according to the following time schedule:

i. Serious Problem - within 2 working hours after a request is made

ii. Minor Problem - within 1 working day after a request is made

Unused number of man days of maintenance agreement should be accumulated from

current year to the next.

4.9 Deliverables

The following deliverables should be provided at the time of implementation:

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A fully operational and bugs free environment as per requirement at Sub-Section

5.1.

Requirements analysis as per Sub-Section 5.1.

Documentation on level of customisation.

System Setup document of the proposed system.

End User Manual for the proposed application configured.

Administrator Manual for the proposed application configured.

Training for End-users and AML ICT Team. Training guides and documentation

to be provided.

Signed off documents during each stage of implementation (e.g. UAT).

Regular weekly Progress Reports or as specified by AML project steering

committee.

4.10 Reference Sites, Staff Profiles and Financial Proposal A company profile of the Bidder as well as a list of staff that would be involved in the

project and their respective qualifications and experience shall be provided. In this

respect, Bidders are required to submit information on reference sites and staff profiles

as per format at Annex A.2.

AML shall be notified in written of any change or replacement of the Project Manager

being assigned on the project as per their response of the bidding document. In case the

assigned Project Manager is being substituted for any reason, AML shall be informed in

writing accordingly. AML reserves the right to approve for any such change.

Note:

Bidders shall provide documentary evidence on similar project successfully

completed.

Corresponding testimonial(s) from customers as evidence of satisfactory

performance must be provided.

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4.11 Specifications and Financial sheet Bidders are also required to fill the financial proposal in the financial sheet as per Section IV: Priced Activity Schedule.

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SECTION IV: SPECIFICATIONS AND PERFORMANCE STANDARDS COMPLIANCE SHEET

[Bidders should complete columns C and D with the specification of the services offered. Also state “comply” or “not comply” and give details of any non-compliance/deviation to the specification required. Attach detailed technical literature if required. Authorise the specification offered in the signature block below. BIDDERS ARE ALSO ADVISED THAT ANY BLANKS IN THE “Full Compliance with required item” COLUMN WILL BE TREATED AS NON COMPLIANCE TO REQUIREMENT.

5.1 Technical Specifications for the ‘ACQUISITION AND CONFIGURATION AN APPLICATION FOR THE ALLOCATION OF RESOURCES AND AIRPORT OPERATIONS ANALYTICS’

5.1.1 General Requirements

SN

General Requirement Proposed

(The columns below should be filled in by the bidder for all items)

Full Compliance with required item (SPECIFY YES or NO)

Details of Non-Compliance/ Deviation (if applicable)

1. Proposed application is a cloud based system

2. Carry out user requirement analysis for proposed application being configured.

3. To implement any additional possible improvement associated with the proposed application.

4. To implement Analytics tools to satisfy the set user reporting requirements.

5. Go Live of the configured environment is Monday 02 July 2018

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SN

General Requirement Proposed




6.

Training should be carried out so that there is extensive and adequate knowledge transfer that would make super / end-users and the AML ICT Team fully prepared with proposed application and configured environment.

7.

All functionalities and functions delivered on the proposed environment shall be according to AML requirements at Section V, fully operational and bugs free.

8.

All functionalities and functions delivered on proposed system should be flexible enough to cater for further customisation and enhancement.

9. 2 weeks on site post implementation support as per section 4.6shallbe provided.

10. 12 months warranty to be provided as per section 4.7 of this document.

11.

Maintenance charges to provide onsite support to the proposed environment based on 10 man days per year (including transport) for 5 years as per section 4.9 of this document. Maintenance scope should cover among others troubleshooting/bug fixing further to application of patches/updates, minor enhancement of configuration, fine tuning and health checks. Unused number of man days would be accumulated from one year to the next.

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5.1.1.1 Specific Requirements: Allocation of resources application

S.N

Specific Requirement: Allocation of resources application

Proposed




1. The proposed application should comply with

procedures at Annex1.

2.

To provide an integrated solution to support and

enhance airport operations in capacity planning

and allocation of airside resources.

3.

To make effective use of the facilities available

within a limited period and at the same time to

provide a fair and equal service to all

stakeholders.

4. To provide a real-time dashboard and alerts.

5.

To provide situational awareness, flexibility to

manage operational issues by exception, as they

emerge.

6. The proposed system should provide audit trails

and audit log.

7. To provide tracking of change made on

approved parking plans and versioning of plan.

8.

The proposed system shall provide import

functions from other files formats for upload of

data.

9. Data should be downloadable for further

analysis.

10. The proposed application should provide mail-

to function

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12.

The analysis should be on identifying factors

which have been causing disruptions, delays,

reduced efficiencies, etc over a period of time.

13. Tracking and analysis of arrival aircraft traffic as well as departure aircraft traffic

14. Comparison of aircraft traffic across time periods with growth/de-growth trends

15. Aircraft traffic by category (such as country, by aircraft types)

16. Periodic comparison of aircraft traffic for both scheduled and non-scheduled flights

17. Analysis of delays, punctuality

18. Utilization rate of airside resources, such as passenger boarding bridge, GPU, etc

19. Analytic charts giving visibility on how operational decisions may impact service and efficiency that are important to the airport.

20.

Real-time information availability. Operations require timely updates on disruptions and operational changes in order to make proactive decisions.

21. Automatic reporting, generate timely reports on operational activities for analyses and benchmarking.

11. Airport Operations Reporting

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ANNEX 1

AIRFIELD OPERATIONS PROCEDURES

AIRSIDE RESOURCES ALLOCATION

FIFTH EDITION _ October 2017 Version 4.1

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Airports of Mauritius Co. Ltd –Operations Department

DISTRIBUTION LIST

No Designation Organisation

1. Senior Manager Airfield Safety & Operations

Airports of Mauritius

2. Aerodrome Systems & Implementation Coordinator


3. Airside Control & Contingency Planning Coordinator


4. Ground Maintenance Coordinator Airports of Mauritius

5. Airside Safety Training Coordinator Airports of Mauritius

6. Airfield Operations Office Airports of Mauritius

7. Director Department of Civil

Aviation

8. Station Manager Air Mauritius

9. Airport Manager Ground2Air

10. Manager JUHI

11. Manager JIP

12. Station Manager Air France

13. Airport Representative British Airways

14. Airport Representative Emirates

15. Airport Representative South African Airways

16. Airport Representative Air Madagascar

17. Airport Representative Air Austral

18. Airport Representative Meridiana Fly

19. Airport Representative Edelweiss Air

20. Airport Representative Air Seychelles

21. Airport Representative Corsair

22. Airport Representative Euro Wings

23. Airport Representative Condor

24. Airport Representative Lufthansa

25. Airport representative Saudi Arabian Airlines

26. Airport Representative Evelop

27. Manager Terminal ATOL

28. CCO ATOL

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AMENDMENTS

RECORD OF AMENDMENTS

The space below is provided to keep a record of amendments.

NUMBER

EFFECTIVE DATE

DATE ENTERED

ENTERED BY

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1.0 INTRODUCTION

SSR International Airport main apron has 15 aircraft parking stands (1-5 & 7-16) and the

General Aviation Apron (GAA) has 8 aircraft parking stands. Parking stands No. 7 to 16

are mostly used for wide and medium bodied aircraft and are equipped with Visual

Docking Guidance System (VDGS) facility, except aircraft stand 8. An average of 50

flights is handled each day. The GAA is generally used for corporate/general aviation

aircraft, however, depending on parking stands availability on the main apron,

commercial aircraft may also be handled in this area.

Some of these flights have quick turn-round times, whereas others stay the whole day

and some have extensive layover periods. Only parking stands 8 to 15 are equipped

with Passenger Boarding Bridge (PBB). The PBBs at parking stands 8 – 10 are used for

departures only. During peak aircraft movements, it is sometimes impossible to

provide the same level of facility and service to all our customers.

This procedure provides the guidelines used to allocate a parking stand to an aircraft.

The aircraft stand allocation activity is jointly coordinated between AML Airfield

Operations and ATOL Terminal Operations. There will be constant consultation

between these two parties for the production of the daily aircraft stand allocation plan

based on the Seasonal Schedule and aircraft movement notices communicated by the

aircraft operators. The plan and any changes will be communicated to all stakeholders

2.0 AIM

The aim of this procedure is:

(i) To make effective use of the available facilities within a limited period and at the

same time to provide a fair and equal service to all stakeholders.

(ii) To provide maximum comfort and high level of customer service to passengers.

(iii) Provide visibility to all stakeholders on the allocation of aircraft parking stand, thus

avoiding any confusion.

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2.1 RESPONSIBILITIES OF AML

AML Airfield Operations is responsible of informing ATOL CCO (Control Centre

of Operations) and the DCA of the aircraft parking stands available to operate

safely.

AML Airfield Operations is in charge of planning the pre-allocation of all the

aircraft parking stands, including general aviation and helicopter stands, and

updating and submitting same as and when required to ATOL CCO for updating

of the Flight Information Display System and consequently of the VISTA web used

by DCA Control Tower.

2.2 RESPONSIBILITIES OF ATOL

Allocation of aircraft parking is done by Airfield Operations in consultation with

the Duty Terminal Coordinator since they form an integral part of the check-in,

baggage handling and boarding gate allocation systems. In the frame of this

responsibility, ATOL CCO is responsible for validating or requesting changes of

allocations in so far as they are considered by AML Airfield Operations as

compliant with local procedures

3.0 AIRCRAFT PARKING STAND RESTRICTIONS and FACILITIES

The table below gives the aircraft parking allocation possibilities with restrictions

applicable on certain parking stands

Bay

No.

Aircraft Types Aircraft

Code

Remarks

Main apron

1 A319; B737 and smaller type

aircraft

C and

below

2 B747;A340; A330 and smaller type

aircraft

E and below

3 B747;A340;A330;A319; B737 and

smaller type aircraft

E and below

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aircraft

C and

below


aircraft

C and

below

7 All types of aircraft, except A 380 E and below GPU & VDGS facilities

6 CLOSED CLOSED

8 All types of aircraft, except A 380 E and below PBB, GPU & VDGS

facilities


facilities


facilities


facilities

12 All types of aircraft F and

below

PBB, GPU & VDGS

facilities


facilities


facilities

15 All types of aircraft F and below PBB, GPU & VDGS

facilities

16 All types of aircraft F and below GPU & VDGS facilities

General Aviation Apron

41 Small type aircraft only 1A

Commercial flights can

be accommodated when

main apron is congested

and for other

operational reasons


43 Small type aircraft only 2B

44 A319; B737 and small type aircraft 4C

45 A319; B737 and small type aircraft 3C

46 Small type aircraft only 2B



Note: Refer to Appendix A at the last page for more details on aircraft codes.

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4.0 Criteria for Allocation of Aircraft Parking Stand

4.1 Objective of the Criteria

The objective of the criteria is to facilitate the movement of passengers with the aim of

providing the best resources and eventually highest level of service to a maximum

number of passengers. Hence the criteria will be based on the combined (arrival and

departure) passenger load of a flight.

Allocation of parking stands are planned in segments of 1-hours starting midnight on a

daily basis on the following prerequisites:

1) Scheduled Flights

2) Turnaround time of not more than 3 hours.

Thereafter, allocation of stand will be done based on the highest combined load factor. The following rules will apply for stand 11-15: 1) An aircraft making a turnaround of more than 3 hours shall be removed once

disembarkation completed and tow to another bay for layover.

2) An exception may apply to an aircraft having a turnaround of 4 hours provided the

departure load factor is higher than another departing off pier aircraft.

3) Arriving aircraft not making a turnaround shall be towed to a remote bay in not more

than 1h15.

4) Any combination of flights (arrival/departure) within a period of 3 hours on any of

the stands 11-15 that will allow a maximum of passenger to use the PBB

It should be noted that an arriving flight will be given priority on a departing flight on

stand 11-15 even if the departing load factor is higher. The departing aircraft would be

allocated between stand 8-10 with PBB facility or any other off-pier aircraft stand.

Since multiple flights operate at the same time during peak hours, it may not be

possible to apply the above criteria at all times for stands 8-10 which allows single

boarding at a time. These stands will be allocated as follows:

1. A minimum of 45mins separation between departure times

2. As far as possible no two flights, departing at the same time, will be

allocated stands 8-10. If this not feasible then the aircraft with the highest

load factor will be given priority to board through PBB.

With past experience, during peak hours specifically in the evening, it has been

observed that aircraft towing to a stand equipped with PBB for departure is only

possible if there is no departing or arriving flight. Otherwise, towing of aircraft in

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the peak hours will definely result in congestion and delay. Airfield ops will as far

as practicable allocate stand 8-10 to aircraft for layover and performing departure

flights during the evening.

An aircraft on layover will only be moved from stand 8-10 if;

1. There will be two flights departing at the same time.

2. PBB is faulty

3. There is an available stand from 11-15 (Airfield ops will not be responsible for

any delay due to aircraft towing)

4.2 Exceptional Situations

1) VVIP movements will be given priority at all times. Allocation of parking

stands to VVIP flights depend on the specific requirements. With regard to

paragraph 3.0 a VVIP flight is allocated a parking stand which is most

convenient for the VVIP movement in the Passenger Terminal and on the

apron.

2) Special Event Flights (e.g. Commonwealth Conference, SADC summit,

CJSOI, etc)

3) Mercy Flights

4) For safety reasons as deemed by AML/ATOL.

5) Any other requirements.

4.3 Other Considerations

4.3.1 Unplanned Technical Delay / Late Departure

A departing aircraft with passengers on board encountering a technical problem

shall stay on the bay for a period not exceeding 1hr. The aircraft may stay on the

bay beyond 1 hr if there is no other aircraft planned on that bay.

A departing aircraft with no passengers on board encountering a technical

problem shall stay on the bay for a period not exceeding half an hour. The aircraft

may stay on the bay beyond 1 hr if there is no other aircraft planned on that bay.

4.3.2 Returning Aircraft

If an aircraft has developed a technical problem after pushback or take-off, the

aircraft may return to the same bay or any other stand with the same facilities

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provided that the stand is not already occupied by another aircraft or has not been

scheduled for another aircraft.

4.3.3 Aircraft Under Threat

An aircraft under threat shall go directly to the isolated parking.

4.3.4 Early / Late Arrival

A delayed incoming flight will lose its allocated bay and will be shifted to another

bay if the delay is more than 30 mins.

An aircraft arriving earlier or later than its scheduled time will be provided with

the planned stand if it is available upon landing. If the stand has already been

allocated, the aircraft will be redirected to any other stand.

Note: If requested by the representative of the airline concerned, the aircraft may be held

on taxiway (to a determined period) until the bay is freed subject to ATC is

agreeable to the request and the aircraft does not hinder other operations on the

movement area.

4.3.5 General Aviation/Charter flights

Depending on the aircraft type, General Aviation / Charter flights aircraft, shall

as far as possible be positioned at the General Aviation Apron, except when there

are VVIP’s on board or when there are special requests or when there is availability

of stand connected to bridge.

4.3.6 PRMs

The number of PRMs (wheelchairs, MEDAA, Stretcher, etc) will also be considered while allocating parking stand. However, the dominating factor will remain the combined load factor for the parking allocation.

4.4 Last Minute Changes to Parking Plan

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Anything agreed above may be subject to changes in the parking plan when

warranted by new factors such as:

When parking is being occupied due to delay

Hazard on parking bays due to oil / fuel / waste spillage or garbage

Breakdown of PBB.

Change of equipment.

Note 1 The parking allocation is communicated to ATOL CCO and DCA control

tower at least 15 minutes before the arrival of an aircraft but modification to that

plan may be made at short notice. Any change at last minute may be accepted

provided that communication may be established with Tower and ATOL CCO

and that Tower has positively acknowledged the change.

Note 2 Handling agents should ensure that the Equipment Staging Areas are

cleared of all equipment, at latest fifteen minutes, after their aircraft has

moved from that bay. In situation where an aircraft is put on hold to have

access to a parking stand still being occupied by a departing aircraft and which

is being handled by a different handling agent, the equipment staging area

must be cleared prior to push back.

5 CONTACTS

The Airfield Operations Office situated in front of bay 11 is operational round the

clock and Airfield Officers can be contacted on the following:

Office phone 603 6176

Mobile phones 5728 5542 / 5251 3497

Fax 637 6447

Email [email protected]

AML Radio Telephone Channel 5

APPENDIX – A

Code element 1 Code element 2

Code Aeroplane

Reference

Code

letter

Wing

Span

Outer

main gear

33

numbe

r

(1)

field

length

(2)

(3) (4) Wheel spanª

(5)

1 Less than

800 m

A Up to but not

including 15 m

Up to but not including 4.5 m

2 800 m up to

but not

including 1

200 m

B 15 m up to but not

including 24m

4.5 m up to but not including 6

m

3 1200 m up

to but not

including

1800 m

C 24 m up to but not

including 36m

6 m up to but not including 9

m

4 1 800 m

and over

D 36 m up to but not

including 52m


m

E 52 m up to but not

including 65m


m

F 65m up to but not

including 80m

14m up to but not including

16m

a Distance between the outside edges of the main gear wheels.

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SECTION IV: PRICED ACTIVITY SCHEDULE

Authorise the prices quoted in the signature block below.

All prices should be in Mauritian Rupees or any other foreign currency and inclusive of all applicable taxes & duties, installation, commissioning & training costs.

Currency:………………………….. Price Activity Schedule Authorised By:

Name: Signature:

Position: Date:

Authorised for and on behalf of: Company

Sno.

Items Cost in Rs. Maintenance Charges as per section 4.12 (labour and transport) for 5 years (inclusive of warranty)

Year 1 Year 2 Year 3 Year 4 Year 5

1. Provision of a software application for the management resources at SSR International Airport.

Warranty period of 12

months.

2. Others, if any (Please describe)

Sub Total

VAT (15%)(If applicable)

Grand Total

TOTAL

Project Cost (……………..)

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Section VI. General Conditions of Contract Any resulting contract shall be placed by means of a Letter of Acceptance and shall be subject to the General Conditions of Contract (GCC) for Procurement of Services, except where modified by the Special Conditions below. A. General Provisions 1.1 Definitions Unless the context otherwise requires, the following terms

whenever used in this Contract have the following meanings:

(a) The Adjudicator is the person appointed jointly by the Employer and the Contractor to resolve disputes in the first instance, as provided for in Sub-Clause 8.2 hereunder.

(b) “Activity Schedule” is the priced and completed list of items of Services to be performed by the Service Provider forming part of his Bid;

(c) “Completion Date” means the date of completion of the Services by the Service Provider as certified by the

Employer

(d) “Contract” means the Contract signed by the Parties, to which these General Conditions of Contract (GCC) are attached, together with all the documents listed in Clause 1 of such signed Contract;

(e) “Contract Price” means the price to be paid for the performance of the Services, in accordance with Clause 6.2;

(f) “Dayworks” means varied work inputs subject to payment on a time basis for the Service Provider’s employees and equipment, in addition to payments for associated materials and administration.

(g) “Employer” means the party who employs the Service Provider

(h) “Foreign Currency” means any currency other than the currency of the country of the Employer;

(i) “GCC” means these General Conditions of Contract;

(j) “Government” means the Government of the Republic of Mauritius;

(k) “Local Currency” means Mauritian Rupees;

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(l) “Member,” in case the Service Provider consist of a joint venture of more than one entity, means any of these entities; “Members” means all these entities, and “Member in Charge” means the entity specified in the SCc to act on their behalf in exercising all the Service Provider’ rights and obligations towards the Employer under this Contract;

(m) “Party” means the Employer or the Service Provider, as the case may be, and “Parties” means both of them;

(n) “Personnel” means persons hired by the Service Provider or by any Subcontractor as employees and assigned to the performance of the Services or any part thereof;

(o) “Service Provider” is a person or corporate body whose Bid to provide the Services has been accepted by the Employer;

(p) “Service Provider’s Bid” means the completed bidding document submitted by the Service Provider to the Employer

(q) “SCC” means the Special Conditions of Contract by which the GCC may be amended or supplemented;

(r) “Specifications” means the specifications of the service included in the bidding document submitted by the Service Provider to the Employer

(s) “Services” means the work to be performed by the Service Provider pursuant to this Contract, as described in Appendix A; and in the Specifications and Schedule of Activities included in the Service Provider’s Bid.

(t) “Subcontractor” means any entity to which the Service Provider subcontracts any part of the Services in accordance with the provisions of Sub-Clauses 3.5 and 4.

1.2 Applicable Law

The Contract shall be interpreted in accordance with the laws of Mauritius.

1.3 Language This Contract has been executed in English, which shall be the binding and controlling language for all matters relating to the meaning or interpretation of this Contract.

1.4 Notices Any notice, request, or consent made pursuant to this Contract shall be in writing and shall be deemed to have been made when delivered in person to an authorized representative of the Party to whom the communication is addressed, or when sent

37

by registered mail, or facsimile to such Party at the address specified in the SCC.

1.5 Location The Services shall be performed at such locations as are specified in Appendix A, in the specifications and, where the location of a particular task is not so specified, at such locations, whether in Republic of Mauritius or elsewhere, as the Employer may approve.

1.6 Authorized Representatives

Any action required or permitted to be taken, and any document required or permitted to be executed, under this Contract by the Employer or the Service Provider may be taken or executed by the officials specified in the SCC.

1.7 Inspection and Audit by the AML

The Service Provider shall permit the Employer to inspect its accounts and records relating to the performance of the Services and to have them audited by auditors appointed by the Employer, if so required by the Latter.

1.8 Taxes and Duties

The Service Provider, Subcontractors, and their Personnel shall pay such taxes, duties, fees, and other impositions as may be levied under the Applicable Law, the amount of which is deemed to have been included in the Contract Price.

2. Commencement, Completion, Modification, and Termination of Contract 2.1 Effectiveness of

Contract This Contract shall come into effect on the date the Contract is signed by both parties or such other later date as may be stated

in the SCC.

2.2 Commencement of Services

2.2.1 Program Before commencement of the Services, the Service Provider shall submit to the Employer for approval a Program showing the general methods, arrangements, order and timing for all activities. The Services shall be carried out in accordance with the approved Program as updated.

2.2.2 Starting Date

The Service Provider shall start carrying out the Services thirty (30) days after the date the Contract becomes effective, or at such other date as may be specified in the SCC.

2.3 Intended Completion Date

Unless terminated earlier pursuant to Sub-Clause 2.6, the Service Provider shall complete the activities by the Intended Completion Date, as is specified in the SCC. If the Service Provider does not complete the activities by the Intended Completion Date, it shall be liable to pay liquidated damage as

38

per Sub-Clause 3.10. In this case, the Completion Date will be the date of completion of all activities.

2.4 Modification Modification of the terms and conditions of this Contract, including any modification of the scope of the Services or of the Contract Price, may only be made by written agreement between the Parties.

2.5 Force Majeure

2.5.1 Definition For the purposes of this Contract, “Force Majeure” means an event which is beyond the reasonable control of a Party and which makes a Party’s performance of its obligations under the Contract impossible or so impractical as to be considered impossible under the circumstances.

2.5.2 No Breach of Contract

The failure of a Party to fulfill any of its obligations under the contract shall not be considered to be a breach of, or default under, this Contract insofar as such inability arises from an event of Force Majeure, provided that the Party affected by such an event (a) has taken all reasonable precautions, due care and reasonable alternative measures in order to carry out the terms and conditions of this Contract, and (b) has informed the other Party as soon as possible about the occurrence of such an event.

2.5.3 Extension of Time

Any period within which a Party shall, pursuant to this Contract, complete any action or task, shall be extended for a period equal to the time during which such Party was unable to perform such action as a result of Force Majeure.

2.6 Termination

2.6.1 By the Employer

The Employer may terminate this Contract, by not less than thirty (30) days’ written notice of termination to the Service Provider, to be given after the occurrence of any of the events specified in paragraphs (a) through (d) of this Sub-Clause 2.6.1:

(a) if the Service Provider does not remedy a failure in the performance of its obligations under the Contract, within thirty (30) days after being notified or within any further period as the Employer may have subsequently approved in writing;

(b) if the Service Provider become insolvent or bankrupt;

(c) if, as the result of Force Majeure, the Service Provider is unable to perform a material portion of the Services for a period of not less than sixty (60) days; or

39

(d) if the Service Provider, in the judgment of the Employer has engaged in corrupt or fraudulent practices in competing for or in executing the Contract.

For the purposes of this Sub-Clause:

(i) “corrupt practice”1 is the offering, giving, receiving or soliciting, directly or indirectly, of anything of value to influence improperly the actions of another party;

(ii) “fraudulent practice”2 is any act or omission, including a misrepresentation, that knowingly or recklessly misleads, or attempts to mislead, a party to obtain a financial or other benefit or to avoid an obligation;

(iii) “collusive practice”3 is an arrangement between two or more parties designed to achieve an improper purpose, including to influence improperly the actions of another party;

(iv) “coercive practice”4 is impairing or harming, or threatening to impair or harm, directly or indirectly, any party or the property of the party to influence improperly the actions of a party;

(v) “obstructive practice” is

(aa) deliberately destroying, falsifying, altering or concealing of evidence material to the investigation or making false statements to investigators in order to materially impede an investigation into allegations of a corrupt, fraudulent, coercive or collusive practice; and/or threatening, harassing or intimidating any party to prevent it from disclosing its knowledge of matters relevant

1 For the purpose of this Contract, “another party” refers to a public official acting in relation to the procurement

process or contract execution. In this context, “public official” includes World Bank staff and employees of other

organizations taking or reviewing procurement decisions. 2 For the purpose of this Contract, “party” refers to a public official; the terms “benefit” and “obligation” relate

to the procurement process or contract execution; and the “act or omission” is intended to influence the procurement

process or contract execution. 3 For the purpose of this Contract, “parties” refers to participants in the procurement process (including public

officials) attempting to establish bid prices at artificial, non competitive levels. 4 For the purpose of this Contract, “party” refers to a participant in the procurement process or contract

execution.

40

to the investigation or from pursuing the investigation.

(e) In case the liquidated damage reaches the maximum as per sub- clause 3.10.1.

(f) Notwithstanding the above the Employer may terminate the contract for its convenience after giving a prior notice of 30 days.

2.6.2 By the Service Provider

The Service Provider may terminate this Contract, by not less than thirty (30) days’ written notice to the Employer, such notice to be given after the occurrence of any of the events specified in paragraphs (a) and (b) of this Sub-Clause 2.6.2:

(a) if the Employer fails to pay any monies due to the Service Provider pursuant to this Contract and not subject to dispute pursuant to Clause 7 within forty-five (45) days after receiving written notice from the Service Provider that such payment is overdue; or

(b) if, as the result of Force Majeure, the Service Provider is unable to perform a material portion of the Services for a period of not less than sixty (60) days.

2.6.3 Payment upon Termination

Upon termination of this Contract pursuant to Sub-Clauses 2.6.1 or 2.6.2, the Employer shall make the following payments to the Service Provider:

(a) remuneration pursuant to Clause 6 for Services satisfactorily performed prior to the effective date of termination;

(b) except in the case of termination pursuant to paragraphs (a), (b), (d) of Sub-Clause 2.6.1, reimbursement of any reasonable cost incident to the prompt and orderly termination of the Contract, including the cost of the return travel of the Personnel.

3. Obligations of the Service Provider 3.1 General The Service Provider shall perform the Services in accordance

with the Specifications and the Activity Schedule, and carry out its obligations with all due diligence, efficiency, and economy, in accordance with generally accepted professional techniques and practices, and shall observe sound management practices, and employ appropriate advanced technology and safe methods. The Service Provider shall

41

always act, in respect of any matter relating to this Contract or to the Services, as faithful adviser to the Employer, and shall at all times support and safeguard the Employer’s legitimate interests in any dealings with Subcontractors or third parties.

3.2 Conflict of Interests

3.2.1 Service Provider Not to Benefit from Commissions and Discounts.

The remuneration of the Service Provider pursuant to Clause 6 shall constitute the Service Provider’s sole remuneration in connection with this Contract or the Services, and the Service Provider shall not accept for their own benefit any trade commission, discount, or similar payment in connection with activities pursuant to this Contract or to the Services or in the discharge of their obligations under the Contract, and the Service Provider shall use their best efforts to ensure that the Personnel, any Subcontractors, and agents of either of them similarly shall not receive any such additional remuneration.

3.2.2 Service Provider and Affiliates Not to be Otherwise Interested in Project

The Service Provider agree that, during the term of this Contract and after its termination, the Service Provider and its affiliates, as well as any Subcontractor and any of its affiliates, shall be disqualified from providing goods, works, or Services (other than the Services and any continuation thereof) for any project resulting from or closely related to the Services.

3.2.3 Prohibition of Conflicting Activities

Neither the Service Provider nor its Subcontractors nor the Personnel shall engage, either directly or indirectly, in any of the following activities:

(a) during the term of this Contract, any business or professional activities in the Republic of Mauritius which would conflict with the activities assigned to them under this Contract;

(b) during the term of this Contract, neither the Service Provider nor their Subcontractors shall hire public employees in active duty or on any type of leave, to perform any activity under this Contract;

(c) after the termination of this Contract, such other activities as may be specified in the SCC.

3.2.4 Integrity Clause

The service provider shall take steps to ensure that no person acting for it or on its behalf will engage in any type of fraud and corruption during the contract execution:

42

Transgression of the above is a serious offence and appropriate actions will be taken against such service provider.

3.3 Confidentiality The Service Provider, its Subcontractors, and the Personnel of either of them shall not, either during the term or within two (2) years after the expiration of this Contract, disclose any proprietary or confidential information relating to the Project, the Services, this Contract, or the Employer’s business or operations without the prior written consent of the Employer.

3.4 Assignment The Service Provider shall not assign, transfer, pledge or make other disposition of this Contract or any part thereof, or any of the Contractor's rights, claims or obligations under this Contract except with the prior written consent of the Employer.

3.5 Indemnification The Service Provider shall indemnify, hold and save harmless, and defend, at its own expense, the Employer, its officials, agents, servants and employees from and against all suits, claims, demands, and liability of any nature or kind, including their costs and expenses, arising out of acts or omissions of the Service Provider, or the Service Provider's employees, officers, agents or sub-contractors, in the performance of this Contract. This provision shall extend, inter alia, to claims and liability in the nature of Employer’s liability and Workmen's compensation, products liability and liability arising out of the use of patented inventions or devices, copyrighted material or other intellectual property by the Contractor, its employees, officers, agents, servants or sub-contractors. The obligations under this clause do not lapse upon termination of this Contract.

3.6 Insurance to be Taken Out by the Service Provider

(a) The Service Provider shall provide and thereafter maintain insurance against all risks in respect of its property and any equipment used for the execution of this Contract.

(b) The Service Provider shall provide and thereafter maintain all appropriate Employer’s Liability and Workmen's compensation insurance, or its equivalent, with respect to its employees to cover claims for personal injury or death in connection with this Contract.

(c) The Service Provider shall also provide and thereafter maintain liability insurance in an adequate amount to cover third party claims for death or bodily injury, or loss

43

of or damage to property, arising from or in connection with the provision of services under this Contract or the operation of any vehicles, or other equipment owned or leased by the Service Provider or its agents, servants, employees or sub-contractors performing work or services in connection with this Contract.

(d) Except for the Employer’s Liability and Workmen's compensation insurance, the insurance policies under this clause shall:

(i) Name the Employer as additional insured; (ii) Include a waiver of subrogation of the Service

Provider's rights to the insurance carrier against the Employer;

(iii) Provide that the Employer shall receive thirty (30)

days written notice from the insurers prior to any cancellation or change of coverage.

3.7 Service Provider’s Actions Requiring Employer’s Prior Approval

The Service Provider shall obtain the Employer’s prior approval in writing before taking any of the following actions:

(a) entering into a subcontract for the performance of any part of the Services,

(b) appointing such members of the Personnel not listed by name in Appendix C (“Key Personnel and Subcontractors”),

(c) changing the Program of activities; and

(d) any other action that may be specified in the SCC.

3.8 Reporting Obligations

The Service Provider shall submit to the Employer the reports and documents specified in Appendix B in the form, in the numbers, and within the periods set forth in the said Appendix.

3.9Documents Prepared by the Service Provider to Be the Property of the Employer

All plans, drawings, specifications, designs, reports, and other documents and software submitted by the Service Provider in accordance with Sub-Clause 3.8 shall become and remain the property of the Employer, and the Service Provider shall, not later than upon termination or expiration of this Contract, deliver all such documents and software to the Employer, together with a detailed inventory thereof. The Service

44

Provider may retain a copy of such documents and software. Restrictions about the future use of these documents, if any, shall be specified in the SCC.

A1.1 3.10 Liquidated Damages

3.10.1 Payments of Liquidated Damages

The Service Provider shall pay liquidated damages to the Employer at the rate per day stated in the SCC for each day that the Completion Date is later than the Intended Completion Date. The total amount of liquidated damages shall not exceed the amount defined in the SCC. The Employer may deduct liquidated damages from payments due to the Service Provider. Payment of liquidated damages shall not affect the Service Provider’s liabilities.

3.10.2 Correction for Over-payment

If the Intended Completion Date is extended after liquidated damages have been paid, the Employer shall correct any overpayment of liquidated damages by the Service Provider by adjusting the next payment certificate. The Service Provider shall be paid interest on the overpayment, calculated from the date of payment to the date of repayment, at the rates specified in Sub-Clause 6.5.

3.10.3 Lack of performance penalty

If the Service Provider has not corrected a Defect within the time specified in the Employer’s notice, a penalty for Lack of performance will be paid by the Service Provider. The amount to be paid will be calculated as a percentage of the cost of having the Defect corrected, assessed as described in Sub-Clause 7.2 and specified in the SCC.

3.11 Performance Security

The Service Provider shall provide the Performance Security to the Employer no later than the date specified in the Letter of acceptance. The Performance Security shall be issued in an amount and form and by a bank acceptable to the Employer, and denominated in the types and proportions of the currencies in which the Contract Price is payable. The performance Security shall be valid until a date 28 days from the Completion Date of the Contract.

4. Service Provider’s Personnel 4.1 Description of

Personnel The titles, agreed job descriptions, minimum qualifications, and estimated periods of engagement in the carrying out of the Services of the Service Provider’s Key Personnel are described in Appendix C. The Key Personnel and Subcontractors listed

45

by title as well as by name in Appendix C are hereby approved by the Employer.

4.2 Removal and/or Replacement of Personnel

(a) Except as the Employer may otherwise agree, no changes shall be made in the Key Personnel. If, for any reason beyond the reasonable control of the Service Provider, it becomes necessary to replace any of the Key Personnel, the Service Provider shall provide as a replacement a person of equivalent or better qualifications.

(b) If the Employer finds that any of the Personnel have:

(i) committed serious misconduct or have been charged with having committed a criminal action, or

(ii) have reasonable cause to be dissatisfied with the performance of any of the Personnel,

then the Service Provider shall, at the Employer’s written request specifying the grounds thereof, provide as a replacement a person with qualifications and experience acceptable to the Employer.

(c) The Service Provider shall have no claim for additional costs arising out of or incidental to any removal and/or replacement of Personnel.

5. Obligations of the Employer 5.1 Assistance

and Exemptions

The Employer shall use its best efforts to ensure that the Government shall provide the Service Provider such assistance and exemptions as specified in the SCC.

5.2 Change in the Applicable Law

If, after the date of this Contract, there is any change in the Applicable Law with respect to taxes and duties which increases or decreases the cost of the Services rendered by the Service Provider, then the remuneration and reimbursable expenses otherwise payable to the Service Provider under this Contract shall be increased or decreased accordingly by agreement between the Parties, and corresponding adjustments shall be made to the amounts referred to in Sub-Clauses 6.2 (a) or (b), as the case may be.

5.3 Services and Facilities

The Employer shall make available to the Service Provider the

Services and Facilities listed under Appendix F.

6. Payments to the Service Provider

46

6.1 Lump-Sum Remuneration

The Service Provider’s remuneration shall not exceed the Contract Price and shall be a fixed lump-sum including all Subcontractors’ costs, and all other costs incurred by the Service Provider in carrying out the Services described in Appendix A. Except as provided in Sub-Clause 5.2, the Contract Price may only be increased above the amounts stated in Sub-Clause 6.2 if the Parties have agreed to additional payments in accordance with Sub-Clauses 2.4 and 6.3.

6.2 Contract Price (a) The price payable in local currency is set forth in the SCC.

(b) The price payable in foreign currency is set forth in the SCC.

6.3 Payment for Additional Services, and Performance Incentive Compensation

6.3.1 For the purpose of determining the remuneration due for additional Services as may be agreed under Sub-Clause 2.4, a breakdown of the lump-sum price is provided in Appendices D and E.

6.4 Terms and Conditions of Payment

6.4 Payments will be made to the Service Provider according to the payment schedule stated in the SCC. Unless otherwise

stated in the SCC, the advance payment (Advance for Mobilization, Materials and Supplies) shall be made against the provision by the Service Provider of a bank guarantee from a bank operating in Mauritius for the same amount, and shall be valid for the period stated in the SCC. Any other payment shall be made after the conditions listed in the SCC for such payment have been met, and the Service Provider have submitted an invoice to the Employer specifying the amount due.

6.5 Interest on Delayed Payments

6.5 If the Employer has delayed payments beyond fifteen (15) days after the due date stated in the SCC, interest shall be paid to the Service Provider for each day of delay at the rate stated in the SCC.

6.6 Price Adjustment

6.6.1 Prices shall be adjusted for fluctuations in the cost of inputs only if provided for in the SCC. If so provided, the amounts certified in each payment certificate, after deducting for Advance Payment, shall be adjusted by applying the respective price adjustment factor to the payment amounts due in each currency. A separate formula of the type indicated below applies to each Contract currency:

Pc = Ac + Bc Lmc/Loc + Cc Imc/Ioc

47

Where:

Pc is the adjustment factor for the portion of the Contract Price payable in a specific currency “c”.

Ac , Bc and Cc are coefficients specified in the SCC, representing: Ac the nonadjustable portion; Bc the adjustable portion relative to labor costs and Cc the adjustable portion for other inputs, of the Contract Price payable in that specific currency “c”; and

Lmc is the index prevailing at the first day of the month of the corresponding invoice date and Loc is the index prevailing 28 days before Bid opening for labor; both in the specific currency “c”.

Imc is the index prevailing at the first day of the month of the corresponding invoice date and Ioc is the index prevailing 28 days before Bid opening for other inputs payable; both in the specific currency “c”.

If a price adjustment factor is applied to payments made in a currency other than the currency of the source of the index for a particular indexed input, a correction factor Zo/Zn will be applied to the respective component factor of pn for the formula of the relevant currency. Zo is the number of units of currency of the country of the index, equivalent to one unit of the currency payment on the date of the base index, and Zn is the corresponding number of such currency units on the date of the current index.

6.6.2 If the value of the index is changed after it has been used in a calculation, the calculation shall be corrected and an adjustment made in the next payment certificate. The index value shall be deemed to take account of all changes in cost due to fluctuations in costs.

6.7 Dayworks 6.7.1 If applicable, the Daywork rates in the Service Provider’s Bid shall be used for small additional amounts of Services only when the Employer has given written instructions in advance for additional services to be paid in that way.

6.7.2 All work to be paid for as Dayworks shall be recorded by the Service Provider on forms approved by the Employer. Each completed form shall be verified and signed by the Employer representative as indicated in Sub-Clause 1.6 within two days of the Services being performed.

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6.7.3 The Service Provider shall be paid for Dayworks subject to obtaining signed Dayworks forms as indicated in Sub-Clause 6.7.2

6.8 Labour Clause

6.8.1(a) The remuneration and other conditions of work of the employees of the Service Provider shall not be less favourable than those established for work of the same character in the trade concerned-

(i) by collective agreement applying to a substantial proportion of the employees and employers in the trade concerned;

(ii) by arbitration awards; or (iii) by Remuneration Orders. (b) Where remuneration and conditions of work are

not regulated in a manner referred to at (a) above, the rates of the remuneration and other conditions of work shall be not less favourable than the general level observed in the trade in which the contractor is engaged by employers whose general circumstances are similar.

6.8.2 No Service Provider shall be entitled to any payment in

respect of work performed in the execution of the contract unless he has, together with his claim for payment filed a certificate:

(a) showing the rates of remuneration and hours of work of the various categories of employees employed in the execution of the contracts;

(b) stating whether any remuneration payable in respect of work done is due;

(c) containing such other information as the Chief Executive Officer of the AML administering the contract may require to satisfy himself that the provisions under this clause have been complied with.

6.8.3 Where the Chief Executive Officer of the AML

administering the contract is satisfied that remuneration is still due to an employee employed under this contract at the time the claim for payment is filed under subsection 1, he may, unless the remuneration is sooner paid by the Service Provider, arrange for the payment of the remuneration out of the money payable under this contract.

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6.8.4 Every Service Provider shall display a copy of this clause of the contract at the place at which the work required by the contract is performed.

7. Quality Control 7.1 Identifying

Defects The principle and modalities of Inspection of the Services by the Employer shall be as indicated in the SCC. The Employer shall check the Service Provider’s performance and notify him of any Defects that are found. Such checking shall not affect the Service Provider’s responsibilities. The Employer may instruct the Service Provider to search for a Defect and to uncover and test any service that the Employer considers may have a Defect. Defect Liability Period is as defined in the SCC.

7.2 Correction of Defects, and lack of Performance Penalty

(a) The Employer shall give notice to the Service Provider of any Defects before the end of the Contract. The Defects liability period shall be extended for as long as Defects remain to be corrected.

(b) Every time notice of a Defect is given, the Service Provider shall correct the notified Defect within the length of time specified by the Employer’s notice.

(c) If the Service Provider has not corrected a Defect within the time specified in the Employer’s notice, the Employer will assess the cost of having the Defect corrected, the Service Provider will pay this amount, and a Penalty for Lack of Performance calculated as described in Sub-Clause 3.10.3

8. Settlement of Disputes 8.1 Amicable

Settlement The Parties shall use their best efforts to settle amicably all disputes arising out of or in connection with this Contract or its interpretation.

8.2 Dispute Settlement

8.2.1 If any dispute arises between the Employer and the Service Provider in connection with, or arising out of, the Contract or the provision of the Services, whether during carrying out the Services or after their completion, the matter shall be referred to the Adjudicator within 14 days of the notification

of disagreement of one party to the other.

8.2.2 The Adjudicator shall give a decision in writing within 28 days of receipt of a notification of a dispute.

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8.2.3 The Adjudicator shall be paid by the hour at the rate specified in the BDS and SCC, together with reimbursable expenses of the types specified in the SCC, and the cost shall be divided equally between the Employer and the Service Provider, whatever decision is reached by the Adjudicator. Either party may refer a decision of the Adjudicator to an Arbitrator within 28 days of the Adjudicator’s written decision. If neither party refers the dispute to arbitration within the above 28 days, the Adjudicator’s decision will be final and binding.

8.2.4 The arbitration shall be conducted in accordance with the arbitration procedure published by the institution named and in the place shown in the SCC.

8.2.5 Should the Adjudicator resign or die, or should the Employer and the Service Provider agree that the Adjudicator is not functioning in accordance with the provisions of the Contract, a new Adjudicator will be jointly appointed by the Employer and the Service Provider. In case of disagreement between the Employer and the Service Provider, within 30 days, the Adjudicator shall be designated by the Appointing Authority designated in the

SCC at the request of either party, within 14 days of receipt of such request.

SECTION VII: SPECIAL CONDITIONS OF CONTRACT (SCC)

The clause numbers given in the first column correspond to the relevant clause numbers of the General Conditions of Contract.

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Subject and GCC Reference

Special Conditions

Definitions

GCC 1.1(a)

Adjudicator is Not Applicable for this contract

Notices

GCC 1.4

Any notice / query should be sent at least TEN (10) days prior to the bid submission date, to the following addresses:

For AML, the address and the contact name shall be: The Chairman, Tender Committee, AML Corporate Office, Airports of Mauritius Co Ltd, SSR International Airport, Plaine Magnien.

Email Address: [email protected]

For the Service Provider, the address and contact name shall be:

________________________________

Authorised Representatives

GCC 1.6

The Authorised Representatives are:

For Airports of Mauritius Co Ltd: The Chief Executive Officer.

For the Service Provider:

Effectiveness of Contract

GCC 2.1

The date on which this Contract shall come into effect is the date of issue of the Letter of Acceptance.

mailto:[email protected]

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Starting Date

GCC 2.2.2

The intended starting date for this project is within 15 days as from the date of issue of the Letter of Acceptance.

Intended Completion Date

GCC 2.3

The intended completion date is three months or 120 days from

commencement date. The Go Live date is expected to be 2 July 2018.

Service Provider’s Actions Requiring AML’s Prior approval

GCC 3.7(d)

The other actions are;

Use of information from this Bidding document and tender exercise.

Access to Airport of Mauritius Office Premises

Use of Airport of Mauritius facilities and services.

Documents Prepared by Service Provider to be the Property of the AML

GCC 3.9

Restrictions on the use of documents prepared by the Service Provider are:

Deliverables as per section 4.10.

Customised codes and reports developed for this project.

Payments of Liquidated Damages

GCC 3.10.1

Liquidated Damages for the whole contract are 2% per week. The maximum amount of liquidated damages for the whole contract is 10 % of the final contract price.

Lack of Performance Penalty

GCC 3.10.3

Not Applicable

Performance Security

GCC 3.11

A Performance Security in the form of a Bank Guarantee representing 10% of the final contract price shall be required.

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Assistance and Exemptions

GCC 5.1

The assistance and exemptions provided to the Service Provider are(where applicable):

_____________________________________________________

Contract Price

GCC 6.2(a)

The contract amount shall be in local or foreign currency.

Terms and Conditions of Payment 6.4

Payment shall be made as follows;

50% upon successful completion of the User Acceptance Testing phase of the project.

50% at the start of the warranty period.

Interest on Delayed Payments

GCC 6.5

Not applicable

Price Adjustment

GCC 6.6.1

Price adjustment is not applicable.

Dispute Settlement

GCC 8.2

In cases where no adjudicator has been appointed the disputes shall be subject to the procedures of the laws of Mauritius. If any dispute arises between the Employer and the Contractor in connection with or arising out of the Contract, the parties shall seek to resolve any such dispute by amicable agreement. If the parties fail to resolve such dispute by amicable agreement, within 14 days after one party has notified the other in writing of the dispute, then the dispute may be referred to court by either party.

Dispute Settlement

GCC 8.2.3

Not Applicable

Dispute Settlement

GCC 8.2.4

Not Applicable

Dispute Settlement

GCC 8.2.5

Not Applicable

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SCHEDULES

SCHEDULE 2: PERFORMANCE SECURITY (BANK GUARANTEE) ...............................................Bank’s Name and Address of Issuing Branch or Office..........................................

Beneficiary: .............................................Name and Address of AML ............................................................

Date:..............................................................................................................................................

PERFORMANCE GUARANTEE No.:.............................................................................................

We have been informed that ..................................name of the Contractor............................ (hereinafter called "the Contractor") has entered into Contract No.............reference number of the Contract............ dated........ with you, for the execution of ...................................... name of Contract and brief description of Works

....................(hereinafter called "the Contract").

Furthermore, we understand that, according to the conditions of the Contract, a performance security is required.

At the request of the Contractor, we ................................. name of Bank ..................hereby irrevocably undertake to pay you any sum or sums not exceeding in total an amount of .......... amount in figures (amount in

words)........................................... such sum being payable in the types and proportions of currencies in which the Contract Price is payable, upon receipt by us of your first demand in writing accompanied by a written statement stating that the Contractor is in breach of its obligation(s) under the Contract, without your needing to prove or to show grounds for your demand or the sum specified therein.

This guarantee shall expire not later than twenty-eight days from the date of issuance of the Certificate of Completion/Acceptance Certificate, calculated based on a copy of such Certificate which shall be provided to us, or on the................................day of .................................., .................., whichever occurs first. Consequently, any demand for payment under this guarantee must be received by us at this office on or before that date.

………....................................................Seal of bank and Signature(s).............................................................

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SCHEDULE 3: BID CHECKLIST SCHEDULE

Description Attached (please tick if

submitted and cross if not)

Bid Letter

Priced Activity Schedule

Specification and Compliance Sheet

Bid Securing Declaration

Company profile, past experience and references where

similar services have been provided

Qualification of Project Leader

Disclaimer: The list defined above is meant to assist the Bidder in submitting the relevant documents and shall not be a ground for the bidder to justify its non-submission of major documents for its quotation to be responsive. The onus remains on the Bidder to ascertain that it has submitted all the documents that have been requested and are needed for its submission to be complete and responsive.

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PROCUREMENT REFERENCE NO.: …………………………………………………………

ANNEX A.1 Reference Sites and Staff Profile

Experience of Bidder & support staff. (Bidders should submit all information on customer reference sites & staff profiles as per Table below)

Compliance of Specification Offered

Reference Sites Required

Technical / Functional Staff

2

PROCUREMENT REFERENCE NO.: ………………………………………….

ANNEX A.2

Corresponding testimonials from customers as evidence of satisfactory performance must be provided

Customer site Company Name, Address, Fax

Customer Contact person, telephone (letter from customer as far as possible)

Description of project Data migration completed successfully

Date of implementation

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