Open Innovation in the Public Sector

Why do we need Open Innovation

in the Public Sector?

Esteve Almirall ESADE Business School

esteve.almirall@esade,edu

1) Problem &–Opportunity 2) Framework with

7 mechanisms x 1 enabler x 2 objectives

3) Why

1) Problem - Opportunity One

1.  Increasing number diversity of services { }

2.  Decreasing budgets

3.  Need to re-invent cities (Smart Cities) . . . Public Sector.

Open Innovation ?

180.000 + jobs

The battle of devices has now become a war of

ecosystems, where ecosystems include not only the

hardware and software of the device, but developers,

applications, ecommerce, advertising, search, social

applications, location-based services, unified

communications and many other things. Our

competitors aren't taking our market share with

devices; they are taking our market share with an

entire ecosystem.

Stephen Elop Nokia -‐ CEO

Open Innovation in the Public Sector ?

Despite access to the same technologies applied by

these (private) innovators, our government had

historically failed to tap into the expertise of the

American people to help to solve our nation’s biggest

challenges.

Annesh Chopra U.S.A. -‐ CTO

- govs. - Service Providers

Platform orchestrators



resources to regulate (zero-sum game)

resources to leverage on (non zero-sum game)

2) Framework with 7 mechanisms x 1 enabler x 2 objectives

One

Involving Citizens & Constituencies

Experimenting in

Urban Labs Prizes, Challenges & Competitions

7 mechanisms for O.I. in Cities


Experimenting in


7 mechanisms for O.I. in Cities x 1 enabler


Experimenting in


Commons for Europe Open Cities

CitySDK

Smart World Capital Urban Labs

7 mechanisms for O.I. in Cities x 1 enabler


Experimenting in



CitySDK


managing ecosystems

Creating & nourishing marketplaces


Experimenting in



CitySDK


managing ecosystems

marketplaces

OPEN DATA -‐ ECOSYSTEMS

Data becomes a pla>orm for developers to create apps providing unexpected services

a problem

How to provide an increasing number and diversity of ICT services while fostering innovation ecosystems?

The Old Way 1.0

you know the way it’s done now

The New Way Open Data

+ 2.0 -> Citizen talent

+ Fame and fortune

= ?

unexpected results when sharing data in Public

transportation

Portland - Oregon Sleep soundly. The iNap app will wake snoozing commuters as their stop approaches. Predict arrival. The city doesn't provide live GPS tracking of its trains and buses, but the app ArrivalTracker uses an algorithm and city API data to predict arrival times fairly well. Portland's Tri-County Metropolitan Transportation District was one of the first to release actionable data, way back in 2008.

Fast Company, October 2011


transportation

Boston Crowdsource trouble. OpenMBTA searches Twitter to relay what problems riders are reporting. Hear it straight. How Fucked Is the T? bluntly sums up the state of each subway line like a native Bostonian would. Sample: If the Orange Line's average wait time is 5.5 minutes, the line "might be a little fucked.” Massachusetts has more than 200 mobile startups, which have developed dozens of transit apps for navigating the finicky Massachusetts Bay Transportation Authority.



transportation

New York


Come and go efficiently. Exit Strategy NYC lets subway riders fulfill the eternal Gotham need: leave and enter stations at the most convenient staircases. The Metropolitan Transportation Authority has released limited data, so app development is slow. But that may change. The MTA's App Quest contest will give a combined $15,000 in prizes to transit app developers. Winners are announced November 1.

Data Catalog

Apps Contests

Civic Innovator Networks

Ecosystem Profit-

non profit

Civic Innovation Marketplace

EXPERIMENTATION – URBAN LABS Learn locally to compete globally

Urban Labs = Test spaces in the middle of the city

Urban Labs = The City as a Urban Laboratory

Urban Labs = Urban Living labs

Urban Labs = Real-life experimentation with users in Cities

Example: Urbiotica pilot - Barcelona

8 containers for: Trash Paper Glass Plastics

Urban Labs – Living Labs

Starting date: 2008 Pilot proposals received: 43 pilot proposals Pilot tested or testing actually: 14 pilots Domains: Enviroment, Mobility, Telecom, …

Some of the pilot projects that have been trialled to date are:

A Barcelona experience: Urban LabPilots

Some results

Implementation of 12 outdoor public street lighting points Eco Digital with LED technology. 2009

Implementation of 2 charging points for electric cars. 2009 Pilot trial of 1 electrically and solar powered motorbike . 2010

Promoció Econòmica

Pilot trial of 1 electrically and solar powered motorbike . 2010 Traffic control cameras. 2008 Metering: gas, electricity and water meters without presence.2009 Fibre optics in homes (FTTH) . 2008 Bicycle lanes. 2008 Presence sensors for the public parking payment areas. 2010 Barcelona Noise-map. 2010 Among others…

FASTPRK - Parking Sensors (30) - Worldsensing

When we thought that the system was operative we tested it in the 22@Urban Lab. Testing in real-life environments allowed us to improve aspects that we couldn't even think of in the lab. The Urban Lab has been our best laboratory.

Jordi Llosa- Development officer Worldsensing

SIIUR - LED Lighting Pilot (12) - Arelsa, Circuitor, Santa&Cole, e-Control, Prysmian, Semal

The SIIUR experience allowed us the development of the SmartTower, a new family of electrical boxes for Smart Cities.

Anna Urbiztondo - Project Development Director - SECE

SIIUR - LED Lighting Pilot (12) - Arelsa, Circuitor, Santa&Cole, e-Control, Prysmian, Semal

Because of the pilot and the experience acquired in the Urban Lab, Eindhoven chose SIIUR for environmentally sustainable city lighting in one of the main districts of the city.

Gemma Batlle- TIC Cluster Director - BDigital

Urban Labs

1.- To develop innovative products taking advantage of real-life environments and involving citizens in design, proof of service and proof of business validation.

2.- Bridge the cognitive distances between city

administrations and innovative companies. 3.- Create an initial demand & provide a

showcase for innovative solutions.

- learn locally, compete globally-

OPEN CITIES EU Projects

Objectives 1)  Explore how to approach Open & User Driven

Innovation Methodologies in the Public Sector, particularly Smart Cities.

ü  Best Practices. ü  Innovation Management in the Public

Sector. ü  Platform governance.

2)  Trigger Rich Internet Services & Platforms through four mechanisms.

ü  Ideas -– Crowdsourcing. ü  Living Labs -–Urban Labs. ü  Data - Open Data (static & dynamic-Sensors). ü  Networks - Open FTH networks.

ESADE Barcelona Activa

Atos Origin UPF – Univ. Pompeu Fabra

DotOpen Tempos21

Cap Digital Institut Telecom

City of Amsterdam Dutch

Berlin Senate Fraunhofer FOKUS

Helsinki

Berlin Amsterdam Paris

Barcelona

!

!

!

!

Rome

NESTA

Opinions & ideas

• Collecting ideas & suggestions • Opinions sharing • Information sharing • Rating • Working together

Community • Submit profile • Forum • Ranking • Rating • Co-creation • Connect to social networks

News • News • Project information & updates • Events & activities • Blogs

Platform Manager Users administration

Managing functionalities

Statistics & documentation

Configuration management

Archiving / Datawarehousing Intranet /local website

Building blocks Crowdsourcing pla>orm

High Level Pla>orm Architecture

Indirect)Data)(Apps))Users

Direct)Data)Users)(e.g.)App)developers,data)businesses)

Open%DataRegistry

))CMS

OpenCi>es)Data)Pla@ormAdministra>ons

Publish)Metadata

Search)Data

Load)Data

City%Websites

Data%Portal

AppPortal(Metadata)

Search)Apps

Publish)App)

Metadata

Import)selected)datasets

Civil%Servant%Portal

Import)API

Publish)Metadata

Indexer

Nomenclature

User

Mul=%Data%Store

Endpoint

Data%Enrichment

Linked)Data)Converter

Apps

Sensor Networks

Interfaces S1

S2

S3 HUB

Data Layer B

ussi

ness

Lo

gic

DB

DB DB

DB DB

Interfaces

App

Layer Open Data

City Council OpenData Web

Users & Entities

Other Systems: Static data

DB DB

DB

WP6 Open Sensor Network Platform WP4 Open Data Platform

COMMONS 4 EUROPE EU Projects

ConsorCum

Manchester

InsCtuCons Country

ESADE Spain

Forum Virium Finland

Fraunhofer Germany

Manchester City Hall UK

City of Amsterdam Netherland

Waag Netherland

Province of Rome Italy

CASPUR Italy

Lynx Italy

Barcelona City Hall Spain

University Pompeu Fabra Spain

Guifi.net Spain

NESTA UK

DotOpen Spain

SupporCng OrganizaCons

World Bank (ICT Department)

City of Berlin

MARKETPLACES Sharing, reusing, finding, bigger audience, avoid reinvenVng the wheel …

ADOPT-‐A-‐WHATEVER… An App Becomes a Pla>orm

1 App. 7 CiCes. Many Uses.

Boston, MA SeaXle, WA Chicago, IL Buenos Aires, ArgenVna

Honolulu, HI Norfolk, VA Bloomington, IN

And more everyday…

3) Why

One



resources to regulate (zero-sum game)

resources to leverage on (non zero-sum game)



developed in-house always fall short

high-cost no sharing local offer

fragmented

co-developed with users, communities

free and not-free empowering entrepreneurship

driven by innovation stimulating growth

- govs.- Service Providers


esteve almirall [email protected]

Open Innovation in the Public Sector

Technology

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