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Ontario’s New Accessibility Requirements • The Accessibility for Ontarians with Disabilities Act (the “AODA”) seeks to improve

accessibility for people with disabilities. • The first regulation passed under the AODA was the Customer Service Regulation

429/07. – Public sector organizations with >20 employees had to comply by Jan 1, 2010– Private sector organizations with >20 employees must comply by Jan 1, 2012– Requires employee training, accessibility policies and reporting

• A second AODA regulation - the Integrated Accessibility Standards Regulation 191/11, was enacted on July 1, 2011. – This regulation includes a wide range of standards for employment, information,

websites & communication and transportation. – Compliance deadlines spread out between Jan 1 2012 and Jan 1 2021

• In Ontario over 60,000 organizations will need to comply with these new laws, starting in January, 2012…any many will need advice and help

• In anticipation of demand for services Consulting/ERS have developed an integrated set of advisory services and solutions to help organizations comply with this new legislation.

Integrated MNP Solution

Adult Training

Regulatory Compliance

Web & IT Accessibility

Accessible Facilities

Accessibility Strategy

Policy, Reengineering &

Change

Leverage strength of multiple service linesIntegrated and comprehensive solution

• Single point of accountability• Coordination, alignment and cost

effective, minimizing duplication

MNP’s Suite of Accessibility Services

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MNP’s AODA Compliance Tool

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Used to test organization’s regulatory complianceIdentifies gaps and builds a plan to rectify deficienciesCurrent AND future gaps are identified:

Helps build a multi-year plan to improve accessibilityHelps plan for future requirements as they come dueEnsures compliance with AODA at all times

Legislative Requirements• AODA legislation• In-force regulations • Proposed regulations• Timelines• Human rights code

2. Identify Gaps1. Build Understanding 3. Develop Plan 4. Implement Plan

Accessibility Awareness• Types of disabilities• Accessibility barriers• Accessibility issues within OPB

Implications for OPB Risk Assessment

Compliance Assessments• Customer Service• Information &

Communication• Employment• Transportation• Built Environment

Compliance Strategy• Minimal compliance• Enhanced compliance

Accommodation Strategy • Anticipatory • Response-driven• Blended approach

Road Map (timing/milestones)

Resource Implications• Operational $• Capital $

Gap Analysis• Current• Anticipated

Training• Design & Deliver• Record keeping

Communications• Web• Intra-web• IT Systems• Call centre

Facilities (buildings & grounds)

Policies & Procedures• Internal• External

A Four Step End-to-End Solution

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We use a rigorous Work Plan to help organizations comply with the AODA’s new rules for improved accessibility

For more information contact Jason Ducharmejason.ducharme@mnp.ca

416-263-6924