Rewiring Our Workplace: Going Social & Collaborating Across the Boundaries
Online Tutoring: Going It on Your own or Collaborating
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Transcript of Online Tutoring: Going It on Your own or Collaborating
Online Tutoring: Going it On Your Own or Collaborating
UMass DartmouthInstructional Development
The Decision: Going It On Our Own
• Why?– Financial Issues– Flexibility of Process– Writing Center Concerns• Tutor training• Peer tutors vs. faculty tutors
– Retention Concerns• Student Connection to campus
The Choice: Outsource or Develop
• Outsourcing– WCOnline– AskOnline– SMARTHINKING– Skype/Unyte
• Developing Our Own– Asynchronous Drop Box– Live Chat Help– Wimba Classroom for Live Tutoring
Development Steps
• Securing faculty coordinator• Selecting tutors• Developing tutoring processes– Focus on traditional writing center practices– Practice tutoring in new environments– Forms developed for submission and for responses– Student satisfaction survey for follow up
• Tutor training– Wimba Classroom– Live Chat Tool
The Online Writing Tutoring Portal
• Online Writing Tutoring Portal– http://www.umassd.edu/cits/id/writingtutoring/
The Online Writing Tutoring Portal
The Online Writing Tutoring Portal
The Online Writing Tutoring Portal
Live Helper
Wimba Classroom
Wimba Classroom
Lessons Learned
• Saved financial resources– Used existing software on campus– Live chat tool affordable– Tutors often receiving work study funding– On-going technical support
• Campus writing center– Managing/Scheduling – Training– Scalability– You can build the service, but will students use it?
• Learning Concerns– Does the support service increase student learning?