Online student feedback-Lawlor & vanGinneken
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Transcript of Online student feedback-Lawlor & vanGinneken
Student attitudes & experience with online learning
Do we really know what we think we know?
(Check your assumptions at the door)
University of Regina
In A Nutshell - Who We Are
Look At Us! Growth
Year 2004 2014
Enrollment 547 4362
Courses 22 112
Our Research
What was your experience taking an online course?
Our Big Underlying Question:
Focus of Discussion:
1. Demographics -- how are we doing overall?
2. Mobile devices3. Expectations4. Major assessments5. Motivation to learn6. Why choose online?7. Learning preferences
1. Demographics: Gender
81%
17%
0%2%
FemaleMaleGender Queer
1. Demographics: Age
48%
19%
13%
9%
11%
1%
18-2425-3132-3839-45Over 45Undisclosed
1. Demographics: Location
22%
17%
54%
8%
Location
Rural AreaUrban Area (not Regina)ReginaOther
1. Demographics: Online Courses Taken
36%
18%
19%
26%
1%
1234 or moreUnspecified
Did you know you were taking an online course?
6% did not know
Do you prefer spring/summer, fall or winter?-- 50% said it doesn’t matter
Least preferred:
-- 6% prefer summer
MORE COURSES OFFERED IN SUMMERFaculties do not want online competing with face to face
What was your experience taking an online course?
Our Big Underlying Question:
66% of students never travelled to our website for information
Failing website
87% were satisfied or somewhat satisfied
Satisfied
Somewhat satisfied
Somewhat dissatisfiedc
Dissatisfied
54%
33%
7%
6%
Your experience with online instructors has been...
How Are We Doing?
...online instructor has been...
available to answer questions within 24 hours
approachable and offers multiple ways to connect
respond but timing could be better (within 48)
frustrating and always late with responses (after 48)
instructor did not engage in my online course at all
I feel uncomfortable asking questions, so I don’t ask
54%
45%
26%
12%
9%
7%
How important is an engaged instructor or TA to you?
How Are We Doing?
...engaged instructor has been...
Very important
Important
Somewhat important
Not important
No answer: 1%
64%
25%
6%
4%
Overall, was your instructor proficient in UR Courses?
How Are We Doing?
Instructor proficient in URCourses
Excellent
Good
Fair
Poor
No answer: 1%
43%
43%
11%
3%
Do you actively seek out fully online courses?
How Are We Doing?
Actively seek fully online courses
All the time
Sometimes
Never
No answer: 1%
24%
52%
23%
2. Mobile Devices…
What mobile devices are students using?
Mobile Devices
Andro
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Black
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Win
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Win
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0%
10%
20%
30%
40%
50%
60%
What Are Students Using Their Device For?
EmailReading Discussion Forums
Posting to DiscussionsAccessing Readings
Reading Course ContentAccessing PDF Documents
Accessing PowerPointVideos
Submitting AssignmentsCompleting Quizzes
0% 20% 40% 60% 80%
What is our LMS Mobile NOT Effective at Doing?
Submitting AssignmentsCompleting Quizzes
Accessing PowerPointAccessing Videos
Accessing PDF DocumentsPosting to Discussions
Reading Course ContentAccessing Readings
Reading Discussion ForumsEmail
0% 5% 10%
15%
20%
25%
30%
35%
40%
45%
50%
What is UR Courses Mobile NOT Effective at doing?
3. Expectations
What percentage of students thought that online would be easier than face to face?
3. Expectations
12% thought online would be easier
3. Expectations
What percentage of students thought online would be harder than face-to-face?
3. Expectations
18% thought online would be harder
29% thought it would be self-paced What is UR Courses Mobile NOT Effective at doing?
12%
18%
9%30%11%
4%
11%2% 4%
Harder than a face-to-face course
A course with defined start and end dates
Self-paced - a course where you can start and finish when you want
Personalized learning with oppor-tunities to choose what you will do with little or no interaction with others
Fully interactive and collaborative (i.e. with student-to-student inter-action and instructor-to-student in-teraction)
A course that follows a weekly schedule
Other: Please specify
no answer
4. Major Assessments
What is your preference for major assessment in an online course?
58% selected: “In lieu of a final exam, a combination of quizzes and assignments.”
Responses
Several graded quizzesOne final examIn lieu of a final exam a combination of quizzes and assignments
Major individual projectTerm paperTeam presentation
48%15%
58%
27%36%
4%
LCT: Putting the Research in Learning into Practice
“We must find ways to get ourstudents to use and practice overtime the new course material that we ask them to learn. Traditionalmethods of letting students listenpassively to lectures and then use
ashort burst of intensive study tocram for a test ...does not result instudents forming new neuralnetworks” (p. 19).
Terry Doyle (2012)
LCT: Putting the Research in Learning into Practice
“By definition, a teaching approachthat allows for cramming fails tomeet the definition of learning.
Cramming results in a hollow victory for students. They often earn a passing grade but they are unable to recall or use most of the information even a week later” (Bjor, 1994; Ebbinghaus,
1913) (p. 20).
Terry Doyle (2012)
CURRENCY?
5. Motivation to learn
What motivates you to learn?
What motivates you to learn (check all that apply
GradesApply knowledge to real world
Choice of assignmentsTimely feedbackParticipation by instructorEngaging with other students
66%
74%42%
46%37%
28%
5. Motivation to learn
Do you find participation in mandatory discussion forums a valuable way to learn?
Did you find participation in discussion forums a valuable way to learn?
Extremely valuablea
ValuableSomewhat valuable
Not valuable
14%
30%33%
21%
5. Motivation to learn
Do you find participation in quizzes a valuable way to learn?
Extremely valuablea
ValuableSomewhat valuable
Not valuable
8%
34%38%
17%
Do you find participation in quizzes a valuable way to learn?
6. Why Choose Online?
Why did you choose to take a course online?
6. Why did you choose Online?
75% selected: “Flexibility of location and time.”
7. Learning Preferences
If you could choose how to best learn course material, what methods would you choose? (check all that apply)
… what methods would you choose?
Videosa
Downloadable text (i.e. PDF)Powerpoint (text only)Powerpoint (with audio)Online conversations Text within URCoursesAudio filesLive real-time chats
65%60%
43%43%
26%
23%21%
21%