Online Safety Products Catalog...
Transcript of Online Safety Products Catalog...
ORR Safety How to Use Your
Online Safety Products Catalog
August 2014 User Login or Auto-Login
eCats only
Copyright © 2014 ORR Safety Corporation
Open
Website Log In
Find
Products
Log Off Add Products to
Shopping Cart
Credit Card
Bill To
Ship To
Purchase
Check Out
If you shop
online at home,
you’re already
familiar with how
to use this
eCatalog!
ORRAA300GYAF Copyright © 2014 ORR Safety Corporation
Website Address:
http://www.orrsafety.com/customer
To login, use your
company email address.
Your password will be
provided by your company’s
eCatalog Administrator.
Sometimes we use “safety”
as an initial password that
you have to change at first
login.
Click the login button.
Or go to www.orrsafety.com and click Sign In at the top of the page
Copyright © 2014 ORR Safety Corporation
Copyright © 2014 ORR Safety Corporation
Look for Tutorials on Express Buy
and Order Templates. Makes
ordering much faster!
But I already
know exactly
what I want
to buy.
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Three
ways to
begin
browsing
for
Products
Click on a Category
Click on your product menu to display the first
12 Categories with Sub-Categories.
Type info into the search box and
click the orange button.
Use Express Buy to load products
directly into your Cart without
having to Search
Copyright © 2014 ORR Safety Corporation
Handy browsing tools if there are
a lot of items in a category
Narrow
down your
choices by
clicking on
Sub-
Category...
Now you only see the
14 Corded Ear Plugs
that are rated 33
Click to open
the Product Page
...or select the
attributes you are
looking for.
This page and following pages are for training purposes
only. Your company eCatalog may have a different
assortment of products.
THIS IS CALLED THE "GALLERY VIEW"
It offers a quick summary of each product.
It’s sorted to give priority to products that
are In Stock and Most Popular.
That’s why different sizes of the same
product don’t always appear grouped
together in this view.
Use BROWSE BY to group the
products based on what’s most important
to you. For example, start with Size.
TIP! READ THIS!
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Availability
Other related products
or Accessories in your
catalog
Click each tab to see information
The Product Page
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To purchase items, you need to add them to
your “Shopping Cart”
Enter Qty
Click Add
When ready to purchase,
click Checkout button.
Displays what you have in
your "Shopping Cart"
Added 1 pair of these
glasses to the Cart.
To remove them, click
the circled X.
Find another item…
Quantity and Price each
Copyright © 2014 ORR Safety Corporation
Copyright © 2014 ORR Safety Corporation
I want to
change what’s
in my shopping
cart.
EDM37145 Gloves
…or click on Edit Shopping Cart.
To open your Cart, click on
the shopping cart icon...
Copyright © 2014 ORR Safety Corporation
Click X to
delete the
product from
your Cart. Change the quantity, then click Update Shopping Cart
Copyright © 2014 ORR Safety Corporation
Copyright © 2014 ORR Safety Corporation
Show me the
shortcuts for
submitting
my order.
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Depending on how your eCatalog is
set up, the number of Checkout
steps could be between 2 and 6
This is how you submit your order. Step 1
If this button appears, click it to select an
address from a list.
Addresses are from you’re My Account
address book or your Company address
book.
The Company address book is set up using the
Admin Console.
Click Continue button to
proceed to the next step. If a Default Shipping Address is set up in your
My Account address book, you don’t have to fill
this in. eCat does it for you and skips this step!
Want the shipment tracking
info to go to someone
else? Replace your email
address with theirs.
“My Account” is at the top of
the screen. Click on your name
to open it.
Copyright © 2014 ORR Safety Corporation
Step 2
Shipping Method types are based on how
your account is set up with ORR Safety.
If presented with choices like this, select
your preference for this order.
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Step 3
OPTIONAL
If your eCatalog is
customized to capture
Additional Information
during checkout, you will
see a screen like this.
If default values are set up by the
Administrator in your User record,
eCat enters the information for you!
OPTIONAL! Not all customer eCatalogs have “Additional Information”
Copyright © 2014 ORR Safety Corporation
Step 4
Click to choose a Payment Method.
If your eCatalog is set up with Credit Card or
On Account, you’ll see both choices.
Note that you can save Credit Cards in
you’re My Account profile.
If you choose New Credit Card, you will be
prompted to add the Bill To address.
For this example, we’ll choose On Account.
If your eCatalog only offers On Account, then
eCatalog skips the Payment Method step.
This shows how On Account is pre-selected at the
start of the Checkout Process.
If you’ve saved Credit Cards in
you’re My Account profile, you can
select one from here.
You will still have to enter the card’s
3-digit Security Code.
Copyright © 2014 ORR Safety Corporation
Step 5
If you are using a Credit Card you saved in
you’re My Account, the Billing Address is
filled in automatically!
You only see this step if you are
using a Credit Card
Copyright © 2014 ORR Safety Corporation
If your Payment Method is On Account,
eCat enters the Billing Address behind
the scenes and skips this step!
Step 6
Copyright © 2014 ORR Safety Corporation
If your eCatalog is set up to
REQUIRE a Purchase Order number,
the order cannot be submitted until
the PO is entered here.
Review, then click “Submit Order"
to purchase your products.
All of the selections you’ve
made are shown here. To
change any of them, click on
the green words.
Want the eReceipt to go to
someone else? Add another
email address here.
This eCatalog was configured to require a
Purchase Order number.
If it says “Optional PO Number,” you can leave it blank.
Copyright © 2014 ORR Safety Corporation
I don’t want to
type the same
address every
time I order.
ENP1350 Spill Kit
Click on Address Book to edit
your Ship To addresses.
To add a new address, click the “Add
a Shipping Address” button. You can
have as many as you want.
Click on Your Name to open
My Account.
Copyright © 2014 ORR Safety Corporation
Check the box and eCat3
will automatically fill in this
address during Checkout.
Click on Credit Cards
to add a new Credit
Card to your profile.
During Checkout, your
saved credit card(s) will
appear on the Payment
Method step. Choose your
card with one click!
Click on Your Name to open
My Account.
Copyright © 2014 ORR Safety Corporation
For security, you will still have to
enter your card’s 3-digit security
code during Checkout
Copyright © 2014 ORR Safety Corporation
What else can
ORR Safety’s
eCat3 do
for me?
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Notes on Packing Slip
Ship Complete option
Switch Catalog feature
Copyright © 2014 ORR Safety Corporation
Add Notes in the Shopping Cart
Add Notes on the Review Order screen
(last step of Checkout)
The ORDER NOTE will
appear on the bottom of
the Packing Slip
ITEM NOTES will appear
with each line item on the
Packing Slip
This optional feature allows you to enter information
that will appear on the Packing Slip
Checking the box means that
the order will Ship Complete.
Copyright © 2014 ORR Safety Corporation
This optional feature allows you to specify
that all items will be held until the order can
be shipped complete
If this message appears during
Checkout, the Ship Complete
option has been activated for
your catalog
TOPIC
Questions about product choices
Assistance with ordering or status
Questions about the website
CONTACT HOW
ORR Safety Customer Service
[email protected] 800-669-1677
Copyright © 2014 ORR Safety Corporation
How to check order status
Order Templates
Express Buy
OTHER TUTORIALS!